Innovation & technology
The theme addresses the innovation of the Company’s processes, adoption of new technologies, research and development (R&D), and digital transformation of processes and products.
Impacts
Market expansion and competitiveness with new products/services
|
Classification Positive or Negative |
Event Potential or Actual |
For negative impacts Activity, production chain process or business relationship that causes the impact |
Resources/Stakeholders Affected |
|---|---|---|---|
| Positive | Potential | - | Shareholders, Board of Directors, Management and Business Areas. |
Possibility of exploring new businesses in partnership with the innovation ecosystem
|
Classification Positive or Negative |
Event Potential or Actual |
For negative impacts Activity, production chain process or business relationship that causes the impact |
Resources/Stakeholders Affected |
|---|---|---|---|
| Positive | Potential | - | Shareholders, Board of Directors, Management and Business Areas. |
Social and economic development of the regions in which it operates
|
Classification Positive or Negative |
Event Potential or Actual |
For negative impacts Activity, production chain process or business relationship that causes the impact |
Resources/Stakeholders Affected |
|---|---|---|---|
| Positive | Actual | - | Clients. |
Fostering entrepreneurship and entrepreneurs
|
Classification Positive or Negative |
Event Potential or Actual |
For negative impacts Activity, production chain process or business relationship that causes the impact |
Resources/Stakeholders Affected |
|---|---|---|---|
| Positive | Actual | - | Clients. |
Qualification and development of people on Digital Transformation
|
Classification Positive or Negative |
Event Potential or Actual |
For negative impacts Activity, production chain process or business relationship that causes the impact |
Resources/Stakeholders Affected |
|---|---|---|---|
| Positive | Actual | - | Shareholders, Board of Directors, Management and Business Areas. |
Loss of market share and competitiveness due to information security incidents
|
Classification Positive or Negative |
Event Potential or Actual |
For negative impacts Activity, production chain process or business relationship that causes the impact |
Resources/Stakeholders Affected |
|---|---|---|---|
| Negative | Potential | Maintaining Information Security | Shareholders, Board of Directors, Management and Business Areas. |
Loss of information security certificates
|
Classification Positive or Negative |
Event Potential or Actual |
For negative impacts Activity, production chain process or business relationship that causes the impact |
Resources/Stakeholders Affected |
|---|---|---|---|
| Negative | Potential | Provision of human and material resources to maintain certifications | Shareholders, Board of Directors, Management and Business Areas. |
Growth in consummated fraud
|
Classification Positive or Negative |
Event Potential or Actual |
For negative impacts Activity, production chain process or business relationship that causes the impact |
Resources/Stakeholders Affected |
|---|---|---|---|
| Negative | Potential | Fraud Prevention and Monitoring | Shareholders, Board of Directors, Management and Business Areas. |