Indicators
Operations with local community engagement, impact assessments, and development programs
GRI 413-1
413-1 a) Percentage of operations with implemented local community engagement, impact assessments, and/or development programs, including the use of:
413-1 a) i) social impact assessments, including gender impact assessments, based on participatory processes;
Banrisul has an ongoing Sponsorship Program designed to support projects in the areas of culture, sports, social responsibility, education and technological innovation with a focus on serving the interests and meeting the needs of the target audience. Projects sponsored and supported by Banrisul seek to expand access to personal training and to cultural activities and equipment that promote, in addition to knowledge and experiences for young people and adults, the generation of employment and income for communities. Some of these investments enable technical improvements in cultural and sports venues, the implementation of projects for the conservation of tangible and intangible cultural heritage and access to innovation and technological training, encouraging young people and children to participate in sports and cultural activities and to generate knowledge and income, expanding opportunities and contributing to the promotion of citizenship, human development and respect for equality.
413-1 a) ii) environmental impact assessments and ongoing monitoring;
Through its sponsorships, the Bank supports third-party projects. There is no effective monitoring of their environmental impact, and the proponents are responsible for adapting to best practices in this field. However, criteria/features such as sustainability, social responsibility and citizenship, democratization, among others, are essential in the analysis of projects supported by Banrisul, and proposals which, for example, damage the environment or mistreat animals are considered inappropriate.
413-1 a) iii) public disclosure of results of environmental and social impact assessments;
413-1 a) iv) local community development programs based on local communities’ needs;
413-1 a) v) stakeholder engagement plans based on stakeholder mapping;
413-1 a) vi) broad based local community consultation committees and processes that include vulnerable groups;
413-1 a) vii) c works councils, occupational health and safety committees and other worker representation bodies to deal with impacts;
413-1 a) viii) formal local community grievance processes.
Not applicable. Banrisul’s sponsorships support third-party projects and, even though the Bank is not in a position to effectively monitor direct environmental impacts, possible environmental risks are assessed from the analysis of proposals to the finalization of projects, and proponents must comply with sustainability principles laid out in the call for proposals. By supporting these projects, the Bank is integrated into the communities, seeking to help transform and improve the quality of life part of the local population. In return, the brand is associated with the various projects supported, expanding the audience reached and the possibilities for relationships with new and traditional customers.
Activities, value chain and other business relationships
GRI 2-6
Banrisul operates in the public and private sectors. The Bank and its affiliates currently have several types of suppliers: lawyers; consultants; system analysts; sellers of perishable and non-perishable goods; international IT companies; armored truck companies; and numerous other service providers.
The number of direct suppliers, in 2022, is estimated at 1,093. The Bank hires suppliers to provide services and products unrelated to its core activity, i.e., they provide supporting services and products, including security, cleaning, transportation of valuables, acquisition of IT systems, telephone and internet services, acquisition of furniture, building rental, acquisition of sundry items.
Banrisul acts as a financial agent for customers, from industry, agriculture, transport, service, trade and health sectors. Most of them are located in Brazil’s South region.
Activities, value chain and other business relationships
GRI 2-6
2-6 a) Report the sector(s) in which it is active.
The Banrisul serves the public and private sectors in all economic segments, including civil servants, private sector employees, self-employed professionals and farmers.
2-6 b) Describe its value chain, including:
2-6-b) i) the organization’s activities, products, services, and markets served;
In its commercial portfolio, Banrisul grants lines of credit that rely on Guarantor Funds, including to small businesses. For the Rio Grande do Sul’s local governments, it offers lines of credit with its own funds to finance capital goods, and on-lending lines of the Brazilian Development Bank (BNDES, in Portuguese) for companies’ and industries’ installation and expansion projects.
Banrisul’s operations cover the individual and corporate segments and offer commercial, real estate and rural financing. The Group offers its customers a broad range of financial products and services, including credit cards, securities brokerage, pool group management, means of payment, insurance, private pension plans, savings bonds and intermediation of variable and fixed income and foreign exchange transactions.
2-6-b) ii) the organization’s supply chain;
Banrisul and its affiliates currently have several types of suppliers: lawyers, consultants, system analysts, vendors of perishable and non-perishable goods, international IT companies, armored truck companies and numerous other service and providers.
2-6-b) iii) the entities downstream from the organization and their activities.
Banrisul acts as a financial agent for customers from industry, agriculture, transport, service, trade and health sectors. Most of them are located in Brazil’s South region.
2-6 c) Report other relevant business relationships.
There are no other relevant business relationships.
2-6 d) Describe significant changes in 2-6-a, 2-6-b, and 2-6-c compared to the previous reporting period.
There were no significant changes.
Annual total compensation ratio
GRI 2-21
The ratio of the annual total compensation for the organization’s highest-paid individual to the median annual total compensation for all employees is 12.0%, while the ratio of the percentage increase in the annual total compensation for the organization’s highest-paid individual to the median percentage increase in the annual total compensation for all employees is 0.8%.
Annual salary increases occur in April (regulatory promotions retroactive to January) and in September (collective bargaining agreement).
For calculation purposes, the CEO, who is not a Bank employee, was considered as the highest-paid individual. The other workers who are not employees were not considered in the calculation. The total compensation (salaries, bonuses, job commission, full performance bonus, annual bonus, overtime, singing bonus, relocation bonus, management, retirement bonus, and retirement incentive) was considered in calculating compensation.
Annual total compensation ratio
GRI 2-21
2-21 a) Report the ratio of the annual total compensation for the organization’s highest-paid individual to the median.
The ratio of the annual total compensation of the organization’s highest paid individual and the average annual total compensation of all other employees (excluding the highest paid) was 10%.
2-21 b) Report the ratio of the percentage increase in annual total compensation for the organization’s highest-paid individual to the median percentage increase in annual total compensation for all employees (excluding the highest-paid individual).
The median remuneration of employees, excluding the highest paid, fell from 2022 to 2023, due to the dismissal of 506 employees through the Voluntary Severance Program, so it was not possible to calculate the proportion of the percentage increase requested in item b.
2-21 c) Report contextual information necessary to understand the data and how the data has been compiled.
The Chief Executive Officer was not included in this calculation, since there was a change to the Board of Executive Officers. The reference was the Deputy Chief Executive Officer, who is not an employee of the Bank. Total compensation included salaries, bonuses, job commission, full-time dedication bonus and length of service bonus, overtime, singing bonus, relocation bonus, executive officer bonus, retirement bonus and incentivized retirement plan.
Approach to stakeholder engagement
GRI 2-29
2-29 a) Describe its approach to engaging with stakeholders, including:
2-29 a) i) the categories of stakeholders it engages with, and how they are identified;
- Employees
- Shareholders/investors
- Market analysts
- Customers
- Suppliers
- Government
- Unions
- Board of Executive Officers
- Board of Directors
- Social, Environmental and Climate Responsibility Committee – CRSAC Sustainability Committee
2-29 a) ii) the purpose of the stakeholder engagement;
Banrisul focused its efforts on engaging its stakeholders, especially internal stakeholders and managers. Due to the hiring of new employees and the fact that it was a year marked by changes in the Institution’s management, Banrisul intensified its efforts to connect employees and engage these professionals in the new strategic guidelines.
2-29 a) iii) how the organization seeks to ensure meaningful engagement with stakeholders.
Through the Onboarding Program, the People and Culture Development Unit – Corporate University, responsible for organizing the program, provided newcomers with a unique experience that allowed them to deepen their knowledge of Banrisul’s history, mission, culture, values, practices and goals. The initiative reinforces the Bank’s commitment to the continuous training of its employees, striving for constant improvement.
Approach to stakeholder engagement
GRI 2-29
Stakeholder categories with whom Banrisul engages are:
- Employees;
- Shareholders/investors;
- Market analysts;
- Customers;
- Suppliers;
- Government;
- Unions;
- Executive Board;
- Board of Directors;
- Social, Environmental and Climate Responsibility Committee – CRSAC.
The Institution has identified the need to create a stakeholder engagement program to strengthen its relationship with these groups and provide greater business opportunities and chances to listen to them. The goal is that this program enables the Institution to explore relationship channels with several groups.
For preparing its materiality, Banrisul surveyed all its target audiences, creating an opportunity to get to know their interests.
Chair of the highest governance body
GRI 2-11
The Chair of the Board of Directors is not the Company’s CEO.
Chair of the highest governance body
GRI 2-11
2-11 a) Report whether the chair of the highest governance body is also a senior executive in the organization.
The chair of the Board of Directors is not in Banrisul’s CEO.
2-11 b) If the chair is also a senior executive, explain their function within the organization’s management, the reasons for this arrangement, and how conflicts of interest are prevented and mitigated.
The chair of the Board of Directors is not in Banrisul’s CEO.
Collective bargaining agreements
GRI 2-30
2-30 a) Report the percentage of total employees covered by collective bargaining agreements.
100% of employees are covered by collective bargaining agreements.
2-30 b) For employees not covered by collective bargaining agreements, report whether the organization determines their working conditions and terms of employment based on collective bargaining agreements that cover its other employees or based on collective bargaining agreements from other organizations.
All employees are covered by collective bargaining arrangements, in particular the Collective Bargaining Agreement and its amendment.
Collective bargaining agreements
GRI 2-30
100% of employees are covered by collective bargaining agreements.
Collective knowledge of the highest governance body
GRI 2-17
2-17 a) Report measures taken to advance the collective knowledge, skills, and experience of the highest governance body on sustainable development.
Every year, Management takes specific courses on topics such as corporate and financial market laws, data disclosure, internal controls, the code of ethics, the Anti-Corruption Law and other subjects related to Banrisul’s activities. In 2023, sustainability and ESG guidelines were included in the lectures, as requested by Management.
Collective knowledge of the highest governance body
GRI 2-17
In compliance with Law 13,303/16, every year, elected Management members attend specific training on corporate and capital market legislation, disclosure of information, internal controls, code of conduct, Law 12,846, of August 1, 2013 (Anti-Corruption Law) and other topics related to the activities of a publicly held company or government-controlled company. In 2022, ESG was included in the list of topics. Additionally, Management members may participate in other courses/events with themes pertinent to their responsibilities in the respective governance bodies, if said theme is interesting for the Company.
Communication of critical concerns
GRI 2-16
2-16 a) Describe whether and how critical concerns are communicated to the highest governance body.
At its ordinary or extraordinary meetings, the Board of Directors receives and resolves on the concerns reported by the Executive Board and the Statutory Audit, Eligibility and Remuneration, Risk and Social, Environmental and Climate Responsibility Committees. In addition to these, the crucial concerns received through the Whistleblowing Channel are communicated to the Board of Directors by means of reports which must contain, at the very least, the number and nature of the communications received, the areas responsible for dealing with the situation, the average time for treatment and the measures adopted by the Institution. If it is proven that employees engaged in wrongdoing, the complaints are brought to the attention of the Ethics Committee.
2-16 b) Report the total number and the nature of critical concerns that were communicated to the highest governance body during the reporting period.
The number and nature of critical concerns are deemed confidential by Banrisul.
Communication of critical concerns
GRI 2-16
Suspicions or evidence of non-compliance with Banrisul’s Code of Ethics and Conduct, policies, standards and institutional regulations in force should be reported through the Whistleblowing Channel, which allows the anonymous reporting of the misconduct, ensuring the right to confidentiality and protection against retaliation. The internal and external channels are available, respectively, on the Corporate Intranet and on Banrisul’s website (www.banrisul.com.br) and are intended for receiving misconduct reposts and complaints from employees and other stakeholders. The Control and Compliance Department is the independent area responsible for managing this channel.
Every six months the Board of Directors reviews a report on Banrisul’s Whistleblowing Channel. In compliance with article 3, paragraph 2, of CMN Resolution 4,859/2020, the Control and Compliance Department prepares a report with the following minimum information:
I – the number of reports received;
II – the nature of the reports;
III – the departments responsible for handling the situation;
IV – the average response time; and
V – the measures adopted by the Institution.
Company information
GRI 2-1
Banco do Estado do Rio Grande do Sul (Banrisul) is a government-controlled corporation. Banrisul’s General Management, its administrative headquarters, is located in the city of Porto Alegre, Rio Grande do Sul state.
Compliance with laws and regulations
GRI 2-27
In 2022, there were 1,085 significant instances of non-compliance with laws and regulations, of which only one incurred in fine (one instance of irregular waste disposal). 720 Municipal Tax Unit (UFM, in Portuguese) (R$3,554.06) repaid by the outsourced cleaning company (as set forth in the contract) and other non-monetary penalties. Out of the 1,084 administrative or judicial proceedings that did not incur in fines, 1,082 are social in scope: six are events related to accessibility, 20 to over-indebtedness, one to customer moral harassment, 1,055 are labor complaint events (according to CMN Resolution 4,943/21), one environmental event (disposal of recyclable waste in an organic waste container), one climate-related event (collection lawsuit to recover the amounts from the plaintiff’s property insurance policy, affected by a storm).
Additionally, Banrisul received 262 notifications in this reporting cycle, 45 of which were fines for instances of non-compliance with laws, and all of these were paid during previous reporting periods.
Compliance with laws and regulations
GRI 2-27
2-27 a) Report the total number of significant instances of non-compliance with laws and regulations during the reporting period, and a breakdown of this total by:
2-27 a) i) instances for which fines were incurred;
2-27 a) ii) instances for which non-monetary sanctions were incurred.
In 2023 there were no significant incidents of non-compliance with laws and regulations¹
¹For 2023, in an effort to improve information management, the scope of the indicator was limited to fines and sanctions imposed on the institution in relation to its direct conduct on these issues. In this period, non-compliance incidents that cause social, environmental or climate damage are considered. For this reason, figures published for previous years have been adjusted in this report. This has led to a reduction in the number of cases presented.
2-27 b) Report the total number and the monetary value of fines for instances of noncompliance with laws and regulations that were paid during the reporting period, and a breakdown of this total by:
2-27 b) i) fines for instances of non-compliance with laws and regulations that occurred in the current reporting period;
2-27 b) ii) fines for instances of non-compliance with laws and regulations that occurred in previous reporting periods.
Cases of non-compliance with laws and regulations¹ |
|||
---|---|---|---|
2023 |
During previous reporting periods |
||
Number of cases |
Monetary value (R$) |
Number of cases |
Monetary value (R$) |
1 |
R$8,000 |
3 |
R$49,000 |
¹All loss events involving administrative and court proceedings, administrative fines and damage to physical assets were considered as fines, such as events associated with bad weather and damage to physical assets (climate scope), data processing and over-indebtedness (social scope).
2-27 c) Describe the significant instances of non-compliance.
Significant cases of non-compliance consist of the total number of operational risk events with a social, environmental and climate scope, comprising fines, notices, damage to physical assets, administrative and legal proceedings (civil and labor) against the Banrisul Group.
2-27 d) Describe how it has determined significant instances of non-compliance.
The instances of social, environmental and climate non-compliance are identified based on Section VIII — Management of social, environmental and climate risks (articles 38-A, 38-B, 38-C) of Resolution 4,557/17 of the National Monetary Council. The articles mentioned above exemplify social, environmental and climate events that may lead to losses for the Institution. When these events are identified based on operating losses, the social, environmental or climate scope is marked.
Conflicts of interest
GRI 2-15
Banrisul’s Board of Directors identifies and manages conflicts of interest based on, but not limited to, applicable legal standards provided for in Article 156 of the Brazilian Corporate Law and article 25 of its Bylaws. Furthermore, the Code of Ethics and Conduct is widely disseminated to management members, board members, employees, interns, members of the Banrisul Group, business partners, suppliers and service providers. In the event of a potential conflict of interest, members of the Board of Directors, the Audit Committee and the Ethics Committee must abstain from resolving on matters in which this conflict is identified. Another important document governing this topic is the Related-Party Transactions Policy that outlines the conditions credit transactions and other related-party transactions.
The item “SUBORDINATION, SERVICE OR CONTROL RELATIONSHIPS BETWEEN THE ISSUER’S MANAGEMENT AND ITS SUBSIDIARIES, AFFLIATES AND OTHERS” of the Company’s Reference Form informs the interest held by Banrisul management in management of other companies in the Banrisul Group. The only controlling shareholder is the State of Rio Grande do Sul.
Related-party transactions, as well as measures taken by Banrisul, can be found in Note 29, pages 118 and 119, to the 2022 Financial Statements, available here.
Conflicts of interest
GRI 2-15
2-15 a) Describe the processes for the highest governance body to ensure that conflicts of interest are prevented and mitigated.
Banrisul recognizes and manages conflicts of interest in all activities, including in relation to the Board of Directors, in accordance with the applicable legal rules, including Article 156 of Brazilian Corporate Law and Article 25 of the Bylaws.
In addition to the legal regulations, it has a Code of Ethics and Conduct and a Conflict of Interest Booklet for all those involved in the Banrisul Group, both of which are widely disseminated.
When it comes to credit transactions, compliance also includes the Related-Party Transaction Policy, which defines the conditions for these and other transactions to be carried out.
2-15 b) Report whether conflicts of interest are disclosed to stakeholders, including, at a minimum, conflicts of interest relating to:
2-15 b) i) cross-board membership;
The participation of management members in other positions in Banrisul Group companies is reported in item 7.6 of the 2023 Reference Form.
2-15 b) ii) cross-shareholding with suppliers and other stakeholders;
There are no shareholdings of suppliers or other stakeholders not listed in the 2023 Financial Statements, page 38.
2-15 b) iii) existence of controlling shareholders;
The only controlling shareholder is the State of Rio Grande do Sul.
2-15 b) iv) related parties, their relationships, transactions, and outstanding balances.
We refer to Note 29 to the 2023 Financial Statements. Note 29 – transactions with related parties:
(a) Transactions with related parties are disclosed in compliance with Technical Pronouncement CPC 05(R1) and CMN Resolution 4,818/20.Account balances relating to transactions between consolidated companies are eliminated in the consolidated financial statements and also take into account the absence of risk. With regard to transactions carried out with the State Government and entities fully or jointly controlled by it, we have opted for the partial exemption granted by CMN Resolution 4,818/20. In this case, only the most significant transactions are disclosed. We carry out banking transactions with related parties, including checking account deposits (non-interest-bearing), interest-bearing deposits, open market funding, loans and service contracts. These transactions are carried out at the usual average market amounts, terms and rates in force on the respective dates, on an arm’s length basis.
Delegation of responsibility for managing impacts
GRI 2-13
The Control and Risk Executive Office is responsible for managing the Institutions’ corporate risks.
As regards Integrated Capital and Corporate Risk Management, the Chief Risk Officer (CRO) is responsible for the Corporate Risk Management Department and his/her duties include ensuring that the risk process monitors, controls, evaluates and plans capital need and goals and identifies, measures, monitors, reports, controls and mitigates credit, market, IRRBB, liquidity, operational, social, environmental and climate risks associated with the Prudential Conglomerate, communicating said risks to the Risk Committee, the CEO, the Board of Directors and regulatory agencies.
The Corporate Risk Executive Superintendent reports to the CRO on the Institution’s risk management. At least every year, risk management reports are submitted to the Board of Directors for consideration.
Delegation of responsibility for managing impacts
GRI 2-13
2-13 a) Describe how the highest governance body delegates responsibility for managing the organization’s impacts on the economy, environment, and people, including:
2-13 a) i) whether it has appointed any senior executives with responsibility for the management of impacts;
The Board of Directors is responsible for steering the Bank’s business, guidelines and institutional goals. It is advised by the Audit, Risk, Eligibility and Compensation, and Social, Environmental and Climate Responsibility Committees, all of which operate on a permanent basis.
The Corporate Risk Executive Superintendent reports to the Chief Risk Officer (CRO) on the Institution’s risk management. The executive is responsible for the Corporate Risk Unit and for coordinating capital management and credit, market, IRRBB, liquidity, operational, social, environmental and climate risks, covering all the institutions in the Prudential Conglomerate. It also considers the possible impacts of risks associated with other companies controlled by Conglomerate companies and other significant risks identified.
In 2023, the Risk Office incorporated sustainability into the Social, Environmental and Climate Risk Department, with the intention of reinforcing the importance of sustainability and promoting integrated action on related risks and opportunities. Thus, the management of the Social, Environmental and Climate Responsibility Policy is aligned with the risk guidelines, integrating processes and directing the focus of its risk and responsibility initiatives.
2-13 a) ii) whether it has delegated responsibility for the management of impacts to other employees.
The corporate risk executive superintendent reports to the Chief Risk Office (CRO) on the Institution’s risk management.
2-13 b) Describe the process and frequency for senior executives or other employees to report back to the highest governance body on the management of the organization’s impacts on the economy, environment, and people.
The Institution has developed a series of indicators and flags to monitor its risk appetite, which are periodically monitored and reported to Senior Management by means of reports and a dashboard. The risk matrix is updated dynamically, with attention to the risks with the greatest exposure. Processes are monitored according to the frequency and impact of their respective risks. The Risk Appetite Statement (RAS), documented for Banrisul’s Prudential Conglomerate, is reviewed annually with the support of the Risk Committee, the Board of Executive Officers and the Chief Risk Officer (CRO).
Embedding policy commitments
GRI 2-24
The credit policies definitions are available in internal regulations and are also parameterized in the “Customer Registration”, “Negative Incidents” and “Risk Calculation” systems. The Bank currently checks with external agencies whether the customer, either an individual or a company, has been listed as an “Employer that uses Forced Labor” or as causing “Environmental Damage” (conviction for environmental damage in actions filed by Brazil’s environmental protection agency (IBAMA, in Portuguese)).
Customers identified as “Employer of Forced Labor” are prevented from contracting any type of credit operations. We also monitor customers who already have a relationship with us and who may be included in those lists, taking specific actions to discontinue the business relationship.
Embedding policy commitments
GRI 2-24
2-24 a) Describe how it embeds each of its policy commitments for responsible business conduct throughout its activities and business relationships, including:
In its relationship with the various sectors of society, Banrisul acts based on principles of institutional conduct designed to value people and respect human rights. These principles are described in a series of institutional policies, approved by the Board of Directors, which determine the conduct expected of employees, contractors and suppliers.
2-24 a) i) how it allocates responsibility to implement the commitments across different levels within the organization;
The Ethics Committee, which reports to the Chief Executive Officer, is the body responsible for implementing, disseminating, training, reviewing and updating Banrisul’s Code of Ethics and Conduct in order to ensure its efficacy and effectiveness, in addition to analyzing and judging the issues submitted to it, recommending correction of conduct or disciplinary sanctions. The Committee has autonomy and operates independently. In the event of a conflict of interest, the Board of Executive Officers takes the final decision.
2-24 a) ii) how it integrates the commitments into organizational strategies, operational policies, and operational procedures;
Banrisul has an Ethics Committee responsible for implementing, disseminating, training, reviewing and updating Banrisul’s Code of Ethics and Conduct in order to ensure its efficacy and effectiveness, in addition to analyzing and judging the issues submitted to it, recommending correction of conduct or disciplinary sanctions. Therefore, it is incumbent upon the Ethics Committee to carry out this integration process, through policies and training.
Moreover, we had the Privacy and Data Protection Governance Program, which was responsible for integrating data protection commitments.
2-24 a) iii) how it implements its commitments with and through its business relationships;
In its relationship with the various sectors of society, Banrisul acts based on principles of institutional conduct designed to value people and respect human rights. These principles are described in a series of institutional policies, approved by the Board of Directors, which determine the conduct expected of employees, contractors and suppliers. These policies are communicated by means of an Administrative Instruction.
2-24 a) iv) training that the organization provides on implementing the commitments.
All employees receive training on the Code of Ethics and Conduct and the Anti-Corruption Code.
As regards data protection, the Data Privacy and Protection Governance Program was set up this year, comprising several fronts, including:
- Mapping of all activities involving personal data processing, identifying the data life cycle, from collection to deletion, and the appropriate legal framework;
- Creation of a customer service channel for holders of personal data, ensuring the full exercise of all the rights set out in the Brazilian General Data Protection Law (LGPD, in Portuguese);
- Formalization in a standard of a flow of adjustments of contracts with third parties to comply with the LGPD, including the definition of a methodology to help identify the Processor x Controller x Joint Controllers and define the flow for indicating LGPD clauses for business and administrative contracts;
- Implementation of the Privacy by Design and Privacy by Default methodologies in order to ensure the privacy and protection of personal data in the design of new products and services;
- Creation of specific guidelines for handling or responding to security incidents involving personal data, considering the requirements imposed by the LGPD in order to complement Banrisul’s existing Information and Cyber Security Policy; and
- Development of internal training for all the staff on the main points addressed by the Law and their impacts on the workplace, as well as creation of a website featuring content that helps disseminate a culture of data privacy and protection in the Institution.
Employees
GRI 2-7
2-7 a) Report the total number of employees, and a breakdown of this total by gender and by region.
2-7 b) Report the total number of:
2-7 b) i) permanent employees, and a breakdown by gender and by region;
2-7 b) ii) temporary employees, and a breakdown by gender and by region;
2-7 b) iii) non-guaranteed hours employees, and a breakdown by gender and by region;
2-7 b) iv) full-time employees, and a breakdown by gender and by region;
2-7 b) v) part-time employees, and a breakdown by gender and by region.
2021 |
2022 |
2023 |
|||||||
---|---|---|---|---|---|---|---|---|---|
Men |
Women |
Total |
Men |
Women |
Total |
Men |
Women |
Total |
|
Permanent and full-time employees |
4,946 |
4,056 |
9,002 |
4,729 |
3,929 |
8,658 |
5,192 |
3,897 |
9,089 |
¹There are no temporary, non-guaranteed hours and part-time employees.
2021 |
2022 |
2023 |
||
---|---|---|---|---|
Permanent and full-time employees |
Midwest |
7 |
8 |
7 |
South |
8,939 |
8,600 |
9,032 |
|
Southeast |
56 |
50 |
50 |
|
Total |
9,002 |
8,658 |
9,089 |
¹There are no temporary, non-guaranteed hours and part-time employees. There are no employees in the North and Northeast regions.
2-7 c) Describe the methodologies and assumptions used to compile the data, including whether the numbers are reported:
2-7 c) i) in head count, full-time equivalent (FTE), or using another methodology;
2-7 c) ii) at the end of the reporting period, as an average across the reporting period, or using another methodology.
Data was generated based reports from HR’s own systems, considering the totals at the end of the year.
2-7 d) Report contextual information necessary to understand the data reported under 2-7-a and 2-7-b.
All permanent employees reported are full-time employees.
2-7 e) Describe significant fluctuations in the number of employees during the reporting period and between reporting periods.
There was a 5.0% increase in employees between 2022 and 2023. To strengthen the team and bring new talent to the Institution, 244 new employees joined the IT departments and 898 employees joined the branch network in 2023.
Employees
GRI 2-7
Employees, by gender¹ ²
2020 |
2021 |
2022 |
|||||||
---|---|---|---|---|---|---|---|---|---|
Men |
Women |
Total |
Men |
Women |
Total |
Men |
Women |
Total |
|
Permanent and full-time employees |
5,129 |
4,151 |
9,280 |
4,946 |
4,056 |
9,002 |
4,729 |
3,929 |
8,658 |
¹Banrisul does not have temporary, non-guaranteed hours and part-time employees.
²All permanent employees are full-time employees.
Employees, by region
Region¹ |
2020 |
2021 |
2022 |
---|---|---|---|
Midwest |
9 |
7 |
8 |
South |
9,214 |
8,939 |
8,600 |
Southeast |
57 |
56 |
50 |
Total |
9,280 |
9,002 |
8,658 |
¹Banrisul does not have employees in the North and Northeast regions.
Data were gathered from a proprietary system, considering total employees for the reference period.
Entities included in the organization’s sustainability report
GRI 2-2
2-2 a) List all its entities included in its sustainability reporting.
The conglomerate comprises the following subsidiaries and affiliates: Banrisul Armazéns Gerais S.A; Banrisul S.A. Corretora de Valores Mobiliários e Câmbio; Banrisul S.A. Administradora de Consórcios; Banrisul Soluções em Pagamentos S.A.; and Banrisul Seguridade Participações S.A., all of which are included in the report and the financial statements.
2-2 b) If the organization has audited consolidated financial statements or financialinformation filed on public record, specify the differences between the list of entitiesincluded in its financial reporting and the list included in its sustainability reporting.
The Sustainability Report presents Banrisul’s consolidated information; other entities are not included.
2-2 c) If the organization consists of multiple entities, explain the approach used forconsolidating the information, including:
The approach used in the Sustainability Report concerns the company’s business or service, not necessarily its shareholding structure.
2-2 c) i) whether the approach involves adjustments to information for minority interests;
It does not.
2-2 c) ii) how the approach takes into account mergers, acquisitions, and disposal ofentities or parts of entities;
There were no mergers, acquisitions or disposals.
2-2 c) iii) whether and how the approach differs across the disclosures in this Standard and across material topics.
It does not.
Entities included in the organization’s sustainability reporting
GRI 2-2
The consolidated financial statements include the operations of Banrisul, its offices abroad, its subsidiaries (Banrisul Armazéns Gerais S.A., Banrisul S.A. Corretora de Valores Mobiliários e Câmbio, Banrisul S.A. Administradora de Consórcios, Banrisul Soluções em Pagamentos S.A., Banrisul Seguridade Participações S.A.) and investment fund quotas in which Banrisul substantially takes or incurs in risks and benefits. We explain the Banrisul Group in detail, which comprises six subsidiaries and four affiliated companies.
Evaluation of the performance of the highest governance body
GRI 2-18
2-18 a) Describe the processes for evaluating the performance of the highest governance body in overseeing the management of the organization’s impacts on the economy, environment, and people.
The Board of Directors is subject to a formal performance evaluation with the aim of gauging effectiveness and improving Banrisul’s governance — an evaluation similar to the one applied annually to the Board of Executive Officers and the Chief Executive Officer. The evaluation process complies with Law 13,303/16 and State Decree 54,110/18, covering self-evaluation and comparison of the results obtained with the targets set, among others.
2-18 b) Report whether the evaluations are independent or not, and the frequency of the evaluations.
Performance appraisals are carried out annually, anonymously, individually and non-independently.
2-18 c) Describe actions taken in response to the evaluations, including changes to the composition of the highest governance body and organizational practices.
All answers to the evaluation questionnaires are compiled into a report, which is sent to the Eligibility and Compensation Committee for prior analysis and then presented to the Board of Directors for consideration. The body suggests improvements in carrying out their duties.
Evaluation of the performance of the highest governance body
GRI 2-18
Performance evaluation is an essential step to assess effectiveness, contributing to enhance the Organization’s governance. The Board of Directors carries out an annual formal evaluation of the Executive Board and its Chair performance, as well as of its own performance, a process that include self-evaluation questions. The annual evaluation is carried out according to procedures previously defined by the Board of Directors and is anonymous and individual.
All answers to the evaluation questionnaires are compiled into a report, which is sent to the Eligibility and Compensation Committee for prior analysis and then presented to the Board of Directors for consideration. The body itself suggests improvements in carrying out their duties.
External assurance
GRI 2-5
2-5 a) Describe its policy and practice for seeking external assurance, including whether and how the highest governance body and senior executives are involved;
As a way of ratifying the credibility of its information, this report was submitted to an external and independent audit of the Bank, carried out by the company Deloitte Touche Tohmatsu Auditores Independentes Ltda, with a scope of work defined by the sustainability area, coordinator of the reporting process, with the knowledge of the independent Internal Audit area, which is the manager of the contract with Deloitte at Banrisul.
2-5 b) If the organization’s sustainability reporting has been externally assured:
2-5-b) i) provide a link or reference to the external assurance report(s) or assurance statement(s);
The assurance report is attached to the 2023 Sustainability Report.
2-5-b) ii) describe what has been assured and on what basis, including the assurance standards used, the level of assurance obtained, and any limitations of the assurance process;
The scope of the assurance is mentioned in the Assurance Report, which is attached to the 2023 Sustainability Report.
2-5-b) iii) describe the relationship between the organization and the assurance provider.
Banrisul also works with Deloitte to audit its financial statements. Deloitte is an independent external entity.
External assurance
GRI 2-5
Banrisul is concerned about the credibility of its information disclosed to the market and submits its sustainability report to independent external limited assurance by Deloitte, which also audits the financial statements.
The assurance letter can be found in the Sustainability Report on page 119.
Governance structure and composition
GRI 2-9
BOARD OF DIRECTORS
Name |
Executive or non-executive position |
Independent |
Term of Office |
---|---|---|---|
Jorge Luís Tonetto |
Chairman - non-executive position |
No |
2021 - 2023 |
Claudio Coutinho Mendes |
Vice chairman - executive position |
No |
2021 - 2023 |
Irany de Oliveira Sant’Anna Junior |
Member - executive position |
No |
2021 - 2023 |
Márcio Gomes Pinto Garcia |
Member - non-executive position |
No |
2021 - 2023 |
Eduardo Cunha da Costa |
Director - non-executive position |
No |
2021 - 2023 |
Ramiro Silveira Severo |
Member - non-executive position |
Yes |
2021 - 2023 |
João Verner Juenemann |
Member - non-executive position |
Yes |
2021 - 2023 |
Rafael Andréas Weber |
Member elected by minority common shareholders - non-executive position |
Yes |
2021 - 2023 |
Adriano Cives Seabra |
Member elected by minority preferred shareholders non-executive position |
Yes |
2021 - 2023 |
Márcio Kaiser |
Member - appointed by the employees - non-executive position |
No |
2021 - 2023 |
FISCAL COUNCIL
Name |
Executive or non-executive position |
Independent |
Term of Office |
---|---|---|---|
Bruno Pinto de Freitas |
Sitting member, elected by majority shareholders- non-executive position |
No |
2021 - 2023 |
Rogério Costa Rokembach |
Sitting member, elected by majority shareholders- non-executive position |
Yes |
2021 - 2023 |
Gustav Penna Gorski |
Sitting member, elected by minority common shareholders - non-executive position |
Yes |
2021 - 2023 |
Reginaldo Ferreira Alexandre |
Sitting member, elected by preferred shareholders - non-executive position |
Yes |
2021 - 2023 |
Bruno Queiroz Jatene |
Alternate, elected by majority shareholders - non-executive position |
No |
2021 - 2023 |
Tanha Maria Lauermann Schneider |
Alternate, elected by majority shareholders - non-executive position |
Yes |
2021 - 2023 |
Vicente Jorge Soares Rodrigues |
Alternate, elected by majority shareholders - non-executive position |
Yes |
2021 - 2023 |
Paulo Roberto Franceschi |
Alternate, elected by preferred shareholders - non-executive position |
Yes |
2021 - 2023 |
AUDIT COMMITTEE
Name |
Executive or non-executive position |
Independent |
Term of Office |
---|---|---|---|
João Verner Juenemann |
Coordinator - non-executive position |
Yes |
2020 - 2022 |
Carlos Biedermann |
Member - non-executive position |
Yes |
2021 - 2023 |
Eraldo Soares Peçanha |
Member - non-executive position |
Yes |
2021 - 2023 |
ELIGIBILITY AND COMPENSATION COMMITTEE
Name |
Executive or non-executive position |
Independent |
Term of Office |
---|---|---|---|
Arnaldo Bonoldi Dutra |
Member - non-executive position |
Yes |
2021 - 2024 |
José Luiz Castro Mendel |
Member - non-executive position |
Yes |
2021 - 2024 |
Giusepe Lo Russo |
Member - non-executive position |
No |
2021 - 2024 |
RISK COMMITTEE
Name |
Executive or non-executive position |
Independent |
Term of Office |
---|---|---|---|
João Zani |
Coordinator - non-executive position |
Yes |
2022 - 2024 |
José Luis Campani Lourenzi |
Member - non-executive position |
No |
2022 - 2024 |
Carlos Eduardo Schonerwald da Silva |
Member - non-executive position |
Yes |
2022 - 2024 |
Luanda Pereira Antunes |
Member - non-executive position |
Yes |
2021 - 2023 |
Márcio Gomes Pinto Garcia |
Member - non-executive position |
Yes |
2021 - 2023 |
SOCIAL, ENVIRONMENTAL AND CLIMATE RESPONSIBILITY COMMITTEE
Member |
Executive or non-executive position |
Independent |
Term of Office |
---|---|---|---|
Claíse Muller Rauber |
Coordinator - Non-executive position |
No |
2022 - 2023 |
Wagner Lenhart |
Member - non-executive position |
No |
2022 - 2023 |
Marivania Ghisleni Fontana |
Member - non-executive position |
No |
2022 - 2023 |
Jorge Luís Tonetto |
Member - non-executive position |
No |
2022 - 2023 |
Marilene de Oliveira Ramos Murias dos Santos |
Member - non-executive position |
Yes |
2023-2023¹ |
¹ Sworn in February 2023.
EXECUTIVE BOARD
Name |
Executive or non-executive position |
Independent |
Term of Office |
---|---|---|---|
Claudio Coutinho Mendes |
CEO - executive position |
No |
2021 - 2023 |
Irany de Oliveira Sant’Anna Junior |
Deputy CEO and Risk and Controls Officer - executive position |
No |
2021 - 2023 |
Claíse Muller Rauber |
Products, Segments and Digital Channels Officer - executive position |
No |
2021 - 2023 |
Fernando Postal |
Distribution and Retail Officer - executive position |
No |
2021 - 2023 |
Jorge Fernando Krug Santos |
IT and Innovation Officer - executive position |
No |
2021 - 2023 |
Marcus Vinícius Feijó Staffen |
CFO and IRO - executive position |
No |
2021 - 2023 |
Osvaldo Lobo Pires |
Credit Officer - executive position |
No |
2021 - 2023 |
Wagner Lenhart |
Institutional Officer - executive position |
No |
2021 - 2023 |
Marivania Ghisleni Fontana |
Administrative Officer - executive position |
No |
2021 - 2023 |
Governance structure and composition
GRI 2-9
2-9 a) Describe its governance structure, including committees of the highest governance body.
Board of Directors |
||||
---|---|---|---|---|
Member and Gender (M/F) |
Executive or non-executive position |
Independence |
Tenure |
Number of other positions and commitments held by the member and the nature of the commitments |
Itanielson Dantas Silveira Cruz (M) |
Chairman - non-executive position |
No |
2023 - 2025 |
- |
Fernando Guerreiro de Lemos (M) |
Vice chairman - executive position |
No |
2023 - 2025 |
Chief Executive Officer |
Irany de Oliveira Sant’Anna Junior (M) |
Member – executive position |
No |
2023 - 2025 |
Risk Executive Office |
Luiz Gonzaga Veras Mota (M) |
Member - executive position |
No |
2023 - 2025 |
Deputy Chief Executive Officer and Chief Financial and Investor Relations Officer |
Jorge Luís Tonetto (M) |
Member - non-executive position |
No |
2023 - 2025 |
Coordinator of the Social, Environmental and Climate Responsibility Committee |
Eduardo Cunha da Costa (M) |
Member - non-executive position |
No |
2023 - 2025 |
- |
Ramiro Silveira Severo (M) |
Member - non-executive position |
Yes |
2023 - 2025 |
- |
João Verner Juenemann (M) |
Member - non-executive position |
Yes |
2023 - 2025 |
Coordinator of the Audit Committee |
Rafael Andréas Weber (M) |
Member elected by common minority shareholders - non-executive position |
Yes |
2023 - 2025 |
- |
Adriano Cives Seabra (M) |
Member elected by preferred minority shareholders - non-executive position |
Yes |
2023 - 2025 |
- |
Marcelo Willmsen (M) |
Member appointed by the employees - non-executive position |
No |
2023 - 2025 |
- |
Fiscal Council ¹ |
|||
---|---|---|---|
Member and Gender (M/F) |
Executive or non-executive position |
Independence |
Tenure |
Pedro Capeluppi (M) |
Sitting member, elected by majority shareholders - non-executive position |
Yes |
2023 - 2025 |
Pricilla Santana (F) |
Sitting member, elected by majority shareholders - non-executive position |
Yes |
2023 - 2025 |
Artur José de Lemos Júnior (M) |
Sitting member, elected by majority shareholders - non-executive position |
Yes |
2023 - 2025 |
Eduardo Ludovico da Silva (M) |
Sitting member, elected by common minority shareholders - non-executive position |
Yes |
2023 - 2025 |
Reginaldo Ferreira Alexandre (M) |
Sitting member, elected by preferred shareholders - non-executive position |
Yes |
2023 - 2025 |
Micheli Tassiani Petry (F) |
Alternate, elected by majority shareholders - non-executive position |
Yes |
2023 - 2025 |
Paulo Roberto Franceschi (M) |
Alternate, elected by preferred shareholders - non-executive position |
Yes |
2023 - 2025 |
Carlos Alexandre Souza e Silva (M) |
Sitting member, elected by common minority shareholders - non-executive position |
Yes |
2023 - 2025 |
Paulo Roberto Dias Pereira (M) |
Alternate, elected by majority shareholders - non-executive position |
Yes |
2023 - 2025 |
¹The members have no other duties or commitments to report.
Audit Committee ¹ |
|||
---|---|---|---|
Member and Gender |
Executive or non-executive position |
Independence |
Tenure |
João Verner Juenemann (M) |
Coordinator - non-executive position |
Yes |
2024 - 2026 |
Carlos Biedermann (M) |
Member - non-executive position |
Yes |
2023 – 2025 |
Eraldo Soares Peçanha (M) |
Member - non-executive position |
Yes |
2023 - 2025 |
¹The members have no other duties or commitments to report.
Eligibility and Compensation Committee ¹ |
|||
---|---|---|---|
Member and Gender |
Executive or non-executive position |
Independence |
Tenure |
Arnaldo Bonoldi Dutra (M) |
Member - non-executive position |
Yes |
2021 - 2024 |
José Luiz Castro Mendel (M) |
Member - non-executive position |
Yes |
2021 - 2024 |
Giusepe Lo Russo (M) |
Member - non-executive position |
Yes |
2021 - 2024 |
¹The members have no other duties or commitments to report.
Risk Committee ¹ |
|||
---|---|---|---|
Member and Gender |
Executive or non-executive position |
Independence |
Tenure |
Carlos Eduardo Schonerwald da Silva (M) |
Coordinator - non-executive position |
Yes |
2022 - 2024 |
José Luis Campani Lourenzi (M) |
Member - non-executive position |
No |
2022 - 2024 |
Danielle Santos de Souza Calazans (F) |
Member - non-executive position |
No |
2022 - 2024 |
Paula Bicudo Magalhães (F) |
Member - non-executive position |
No |
2023 - 2025 |
Luiz Carlos Caio Tomazeli (M) |
Member - non-executive position |
No |
2023 - 2025 |
¹The members have no other duties or commitments to report.
Social, Environmental and Climate Responsibility Committee |
|||
---|---|---|---|
Member and Gender |
Executive or non-executive position |
Independence |
Tenure |
Jorge Luís Tonetto (M) |
Coordinator - non-executive position |
No |
2023 - 2025 |
Gabriel Ribeiro Fajardo (M) |
Member - non-executive position |
Yes |
2023 - 2025 |
Marilene de Oliveira Ramos (F) |
Member - non-executive position |
Yes |
2023 - 2025 |
Board of Executive Officers |
||||
---|---|---|---|---|
Member and Gender (M/F) |
Executive or non-executive position |
Independence |
Tenure |
Number of other positions and commitments held by the member and the nature of the commitments |
Fernando Guerreiro de Lemos (M) |
CEO - executive position |
No |
2023 - 2025 |
Vice Chairman of the Board of Directors |
Luiz Gonzaga Veras Mota (M) |
Deputy Chief Executive Officer and Chief Financial and Investor Relations Officer - executive position |
No |
2023 - 2025 |
Member of the Board of Directors |
Irany de Oliveira Sant'Anna (M) |
Risk Officer - executive position |
No |
2023 - 2025 |
Member of the Board of Directors |
Fernando Postal (M) |
Distribution and retail officer - executive position |
No |
2023 - 2025 |
- |
Carlos Aluísio V. Malafaia (M) |
Technology, Innovation and Digital Transformation Officer - executive position |
No |
2023 - 2025 |
- |
Adriana Celestino (F) |
Customer Service and Channel Operations Officer - executive position |
No |
2023 - 2025 |
- |
Ivanor Antonio Duranti (M) |
Credit Officer - executive position |
No |
2023 - 2025 |
- |
Gaspar Saikoski (M) |
Commercial and Distribution of Products and Services Officer - executive position |
No |
2023 - 2025 |
- |
Elizabete Rejane S. Tavares (F) |
Administrative Officer - executive position |
No |
2023 - 2025 |
- |
2-9 b) List the committees of the highest governance body that are responsible for decision-making on and overseeing the management of the organization’s impacts on the economy, environment, and people.
The Board of Directors is responsible for steering the Bank’s business, guidelines and institutional goals. It is advised by the Audit, Risk, Eligibility and Compensation, and Social, Environmental and Climate Responsibility Committees, all of which operate on a permanent basis.
2-9 c) Describe the composition of the highest governance body and its committees by:
2-9 c) i) executive and non-executive members;
2-9 c) ii) independence;
2-9 c) iii) tenure of members on the governance body;
2-9 c) iv) number of other significant positions and commitments held by each member, and the nature of the commitments;
Answered in item a.
2-9 c) v) gender;2-9 c) vi) under-represented social groups;
INDICATORS - GENDER |
||||||
---|---|---|---|---|---|---|
2023 CONSOLIDATED DATA |
||||||
Management Body |
Women |
Men |
Non-binary |
Other |
Prefer not to say |
Total |
Board of Executive Officers |
2 |
7 |
0 |
0 |
0 |
9 |
Board of Directors – Sitting members |
0 |
11 |
0 |
0 |
0 |
11 |
Supervisory Board - Members and alternates |
2 |
7 |
0 |
0 |
0 |
9 |
Total management |
4 |
25 |
0 |
0 |
0 |
29 |
INDICATORS - RACE/COLOR |
||||||||
---|---|---|---|---|---|---|---|---|
2023 CONSOLIDATED DATA |
||||||||
Management Body |
Yellow |
White |
Black |
Brown |
Indigenous people |
Other |
Prefer not to say |
Total |
Board of Executive Officers |
0 |
8 |
1 |
0 |
0 |
0 |
0 |
9 |
Board of Directors – Sitting members |
0 |
11 |
0 |
0 |
0 |
0 |
0 |
11 |
Supervisory Board - Members and alternates |
0 |
9 |
0 |
0 |
0 |
0 |
0 |
9 |
Total management |
0 |
28 |
1 |
0 |
0 |
0 |
0 |
29 |
INDICATORS - PEOPLE WITH DISABILITIES and LGBTQIA+ |
|||||
---|---|---|---|---|---|
2023 CONSOLIDATED DATA |
|||||
Management Body |
People with disabilities |
LGBTQIA+ |
Prefer not to say |
Not applicable |
Total |
Board of Executive Officers |
0 |
1 |
0 |
8 |
9 |
Board of Directors – Sitting members |
0 |
1 |
0 |
10 |
11 |
Supervisory Board - Members and alternates |
0 |
1 |
0 |
8 |
9 |
Total management |
0 |
3 |
0 |
26 |
29 |
2-9 c) vii) competencies relevant to the impacts of the organization;
The competencies of members of management are assessed during the eligibility process, according to the information presented in their CVs, in compliance with the Institution’s Nomination and Succession Policy. In addition, training on Law 13,303 is offered every year to address relevant topics, enabling a diversity of thought and more informed decision-making.
2-9 c) viii) stakeholder representation.
Of the 11 seats available on the Board of Directors, one (1) is reserved for minority common shareholders, one (1) is reserved for minority preferred shareholders, and one (1) is reserved for an employee representative.
Mechanisms for seeking advice and raising concerns
GRI 2-26
All employees receive training on the Code of Conduct and Ethics and on Anti-Corruption. Banrisul has other institutional policies and makes a whistleblowing channel available both on the internal and external websites.
Banrisul’s Whistleblowing Channel is a communication tool that allows employees, customers, users, partners or suppliers to report possible misconduct of any nature related to the Institution’s activities that affect its reputation and violate its internal controls and Banrisul’s Compliance Program.
The Whistleblowing Channel recorded stable figures in 2018 and 2019, receiving 155 and 153 reports, respectively. In the following years, the number of reports spiked significantly to 536 in 2020 and 433 in 2021. This increase had two main reasons: first, the Institution made a channel available to external stakeholders, offering more visibility, thus increasing the number of reports; and second, the pandemic, which altered the service routine at the branches, leading Customers to use this channel to request information from the Bank.
In 2022, there was a significant reduction, only 234 contacts were made, reflecting the acculturation of the correct use of the channel.
Mechanisms for seeking advice and raising concerns
GRI 2-26
2-26 a) Describe the mechanisms for individuals to:
2-26 a) i) seek advice on implementing the organization’s policies and practices for responsible business conduct;
All employees receive training on the Code of Ethics and Conduct and the Anti-Corruption Code. Furthermore, there are rules, institutional regulations and the Whistleblowing Channel, available on the website, which allows the reporting of irregularities, with the option of anonymity, confidentiality and protection against retaliation.
2-26 a) ii) raise concerns about the organization’s business conduct.
Suspicions or evidence of non-compliance with these rules must be reported through the Whistleblower Channel, which receives reports of wrongdoing, with confidentiality, protection against retaliation and the option of anonymity.
Membership associations
GRI 2-28
2-28 a) Report industry associations, other membership associations, and national or international advocacy organizations in which it participates in a significant role.
The Bank participates in Febraban’s committees and squads, in AMCHAM’s ESG Committee and the Interinstitutional Committee on Environmental Education (CIEA in Portuguese).
Membership of associations
GRI 2-28
Banrisul’ participates in Febraban’s committees and squads, in AMCHAM’s ESG Committee and the Interinstitutional Committee on Environmental Education (CIEA in Portuguese).
Nomination and selection of the highest governance body
GRI 2-10
2-10 a) Describe the nomination and selection processes for the highest governance body and its committees.
The Board of Directors currently has 11 members, of whom (i) eight are appointed by the controlling shareholder, in accordance with the current legislation (Federal Law 13,303/16; Federal Law 6,404/46 and Rio Grande do Sul State Decree 54,110/18); ii) one is appointed by the common minority shareholders, (iii) one is appointed by the preferred minority shareholders and (iv) one is a representative of employees, elected internally in accordance with regulations.
The Eligibility and Compensation Committee analyzes the nominees, checking the eligibility requirements in the Nomination and Succession Policy, which include skills, experience, availability, diversity, knowledge, behavior, culture, age and gender. The Committee reports to the State Attorney General’s Office, which decides whether the requirements have been met and whether there are no impediments. If the nomination is approved, the election process is carried out by the competent body.
2-10 b) Describe the criteria used for nominating and selecting highest governance body members, including whether and how the following are taken into consideration:
2-10 b) i) views of stakeholders (including shareholders);
The Board of Directors has 11 seats, of which one (1) is reserved for minority common shareholders, one (1) is reserved for minority preferred shareholders, and one (1) is reserved for an employee representative.
2-10 b) ii) diversity;
To reinforce its public commitment to diversity, the Organization is responsible for ensuring that, by 2030, at least 30% of the seats in Senior Management, the Fiscal Council and the Statutory Committees are allocated to diversity, a commitment that extends to the Group’s Subsidiaries, as stipulated in article 111 of the Bylaws.
2-10 b) iii) independency;
The Board of Directors currently has 11 members, of whom (i) eight are appointed by the controlling shareholder, in accordance with the current legislation (Federal Law 13,303/16; Federal Law 6,404/46 and Rio Grande do Sul State Decree 54,110/18); ii) one is appointed by the common minority shareholders, (iii) one is appointed by the preferred minority shareholders and (iv) one is a representative of employees, elected internally in accordance with regulations.Through this composition, the Board is in compliance with article 22 of the Bylaws, which determines, among other things, that 30% of the appointed members are independent, a criterion considered by Banrisul when selecting the members of the highest governance body
2-10 b) iv) competencies relevant to the impacts of the organization.
The competencies of members of management are assessed during the eligibility process, according to the information presented in their CVs, in compliance with the Institution’s Nomination and Succession Policy. In addition, training on Law 13,303 is offered every year to address relevant topics, enabling a diversity of thought and more informed decision-making. The current eligibility process carried out by Banrisul involves various spheres (the Finance Department, the Civil House, the State Attorney General’s Office, among others), providing security and reliability for all stakeholders.
Nomination and selection of the highest governance body
GRI 2-10
After the Management Proposal is published, the shareholders make nominations for the Board of Directors, which are subsequently submitted to the Chief of Staff of the Government of the State of Rio Grande do Sul for approval. If the nominations are approved, their names and information will be forwarded to the Treasury Department for the opening of an administrative proceeding via the PROA system. Upon the receipt of the Administrative Proceeding, the Eligibility and Compensation Committee analyzes the nominee, taking into consideration the eligibility requirements outlined in the Nomination and Succession Policy, which determine that the background and experience of the nominees for the Board of the Directors should be assessed, as well as their time availability to perform the duties, diversity, knowledge, experience, behavior, cultural aspects, age group, and gender. The Committee’s opinion is forwarded to the State Attorney General’s Office for a final decision about the fulfillment of the requirements and the absence of impediments. Once the nomination has been approved by the State Attorney General’s Office, the proceeding returns to the Company, so that the election can be held.
Every two years, before the Annual and Extraordinary Shareholders’ Meeting, shareholders submit their candidates for the highest governance body. The controlling shareholder makes its nominations considering the criteria set forth in the current legislation (Federal Law 13,303/16; Federal Law 6,404/46 and State Decree RS 54,110/18).
In 2022, the Nomination and Succession Policy was updated and stated that the election of Banrisul’s Board of Directors members, should include seats for Diversity groups as of 2023, as follows: I – the shareholder, or group of shareholders, with a right to nominate 25-40% of seats on Banrisul’s Board of Directors, shall be responsible for allocating at least one of the openings for members of the Diversity group; II – the shareholder, or group of shareholders, with a right to nominate for Banrisul’s Board of Directors any percentage higher than that established in item I must allocate two or more openings for members of the Diversity group; III – Grupo Banrisul must adjust the composition of the Boards of Directors, which shall respect the minimum percentage of 30% for openings aimed at the Diversity group, by 2030.
Independence criteria must also be considered, as provided for in article 22 of the Bylaws, which can be read here.
Banrisul’s current eligibility process involves several spheres (State Department of Finance, State Chief of Staff and State Attorney General’s Office, among others). This verification flow conveys security and reliability to all stakeholders.
Organizational details
GRI 2-1
2-1 a) Report its legal name.
Banrisul – Banco do Estado do Rio Grande do Sul S.A.
2-1 b) Report its nature of ownership and legal form.
A mixed-capital, publicly traded corporation, Banrisul trades its shares on Level 1 of Corporate Governance of B3 (the Brazilian stock exchange) and on the over-the-counter market under the tickers BRSR3, BRSR5 and BRSR6.
The Bank is an indirect public administration body controlled by the Rio Grande do Sul state and linked to the Finance Department.
2-1 c) Report the location of its headquarters.
Banrisul’s administrative headquarters is located in the city of Porto Alegre, Rio Grande do Sul state.
2-1 d) Report its countries of operation.
The Bank operates only in Brazil, with branches in the states of Rio Grande do Sul, Santa Catarina, São Paulo, Rio de Janeiro, Paraná and the Federal District. As regards foreign operations, in May 2023, the Board of Directors approved the voluntary closing of the Grand Cayman Island branch.
Policy commitments
GRI 2-23
2-23 a) Describe its policy commitments for responsible business conduct, including:
2-23 a) i) the authoritative intergovernmental instruments that the commitments reference;
Banrisul is grounded on the values defined in its code of ethics as transparency, ethics, commitment, integration and efficiency, as well as in principles and guidelines, such as integrity, respect for diversity, people, appreciation of work, social and environmental responsibility, respect for competition, respect for the image and excellence in rendering services.
Anti-Corruption Policy: It lays down the procedures and controls that must be adopted, as well as preventive measures to inhibit acts of corruption. In this sense, in order to improve its controls and adhere to the best market practices, the policy is updated according to changes in legislation. Banrisul also has the Policy on Prevention of Money Laundering and Terrorist Financing, the Compliance Policy, the Internal Controls Policy, the Whistleblowing Channel Policy and the Code of Ethics and Conduct.
The Institution’s integrated Capital and Risk Management structure must be forward-looking and compatible with its business model, the nature of the operations and the complexity of the products, services, activities and processes; proportional to the size and relevance of the risk exposure, as defined by the Institution; appropriate to the risk profile and its systemic importance; and able to assess the risks arising from macroeconomic and market conditions where it operates.
In this context, the identification, measurement, assessment, monitoring, reporting, control and mitigation of several types of risks, namely credit, market, operational, interest rate variation for instruments classified in the banking book, liquidity and social, environmental and climate risks, including relevant risks (according to the criteria established by the Institution) not covered by RWA, are processes intrinsic to the Institutional Capital and Risk Management Structure, as is the observation of adverse effects resulting from interactions between these risks.
Aimed at improving the capital and risk structure with the enactment of CMN Resolution 4,557/17, the Institution documented its risk appetite through the Risk Appetite Statement (RAS) for Banrisul’s Prudential Conglomerate. In this context, Risk appetite is defined by the Basel Committee on Banking Supervision (BCBS) as the level of aggregate and individual risk that an institution is willing to assume within its capacity to achieve its strategic goals and follow its business plan.
2-23 a) ii) whether the commitments stipulate conducting due diligence;
These guidelines/policies set forth responsibilities and consequences for all levels.
2-23 a) iii) whether the commitments stipulate applying the precautionary principle;
The Institution has developed a series of indicators and flags to monitor its risk appetite, which are periodically monitored and reported to Senior Management by means of reports and a dashboard. The risk matrix is updated dynamically, with attention to the risks with the greatest exposure. Processes are monitored according to the frequency and impact of their respective risks.
With the support of external consultants, the structure of the lines of defense was revised in 2023, and inspection activities were transferred from the Internal Audit to the second line of defense. Processes, tools and methodologies for managing risks, controls and auditing were also reviewed. With greater synergy and sharing of information and tools between the second and third lines, it was possible to improve risk management and internal controls.
2-23 a) iv) whether the commitments stipulate respecting human rights.
The principles of the Social, Environmental and Climate Responsibility Policy (PRSAC, in Portuguese) include valuing people and respecting and protecting human rights, including the promotion of inclusion, diversity and financial education. The Bank does not have a specific human rights policy, but as a signatory to the Global Compact since 2013, it reaffirms its commitment to the well-being of its employees and seeks to guarantee the rights of its customers, suppliers and all stakeholders.
2-23 b) Describe its specific policy commitment to respect human rights, including:
2-23 b) i) the internationally recognized human rights that the commitment covers;
No policy specifically addresses human rights issues. However, as a signatory of the Global Compact since 2013, Banrisul reaffirms its commitment to the well-being of its employees and seeks to guarantee the rights of customers, suppliers, and all the public with which it relates.
2-23 b) ii) the categories of stakeholders, including at-risk or vulnerable groups, that the organization gives particular attention to in the commitment.
Employees, customers, suppliers, vulnerable audiences.
2-23 c) Provide links to the policy commitments if publicly available, or, if the policy commitments are not publicly available, explain the reason for this.
Personal Data Protection Guidelines
Social, Environmental and Climate Responsibility Policy
Banrisul’s Anti-Corruption Policy
Annual Corporate Governance Charter 2023 – Fiscal Year 2022
2-23 d) Report the level at which each of the policy commitments was approved within the organization, including whether this is the most senior level.
The institutional conduct principles, laid down in several policies, are approved by the Board of Directors.
2-23 e) Report the extent to which the policy commitments apply to the organization’s activities and to its business relationships.
These principles are described in a series of institutional policies, approved by the Board of Directors, which determine the conduct expected of employees, contractors and suppliers.
2-23 f) Describe how the policy commitments are communicated to workers, business partners, and other relevant parties.
These policies are communicated by means of an Administrative Instruction, and all employees acknowledge they have received them by signing an Agreement to Comply.
Policy commitments
GRI 2-23
The Institution is grounded on its values defined in its Code of Ethics as transparency, ethics, commitment, integration and efficiency, as well as in principles and guidelines, such as integrity, respect for diversity, people, appreciation of work, social and environmental responsibility, respect for competition, respect for the image and excellence in rendering services.
The commitments refer to internationally recognized intra-governmental instruments, namely the Brazilian Central Bank, Febraban, National Monetary Council, UN Global Compact Guidelines and SDG 16.
These guidelines/policies set forth responsibilities and consequences for all levels.
Banrisul manages capital and credit, market, interest rate variation risks for the instruments classified in the banking portfolio – IRRBB- in a continuous and integrated manner; as well as liquidity, operational, social, environmental, climate and other risks considered relevant.
Social risk, defined as the possibility of the Institution incurring in losses from events related to the violation of fundamental rights and guarantees or by acts that are harmful to the common interest, is one of the relevant risks included in the Risk Management Policies.
Banrisul does not have a specific human rights policy.
Human rights are rules that recognize and protect the dignity of all human beings and govern how individual human beings live in society and among themselves, as well as their relationship with the State and the obligations that the State has in relation to them. In this regard, as a signatory to the Global Compact since 2013, Banrisul reaffirms its commitment to the well-being of its employees, as well as to seeking to ensure the rights of its customers, suppliers and all stakeholders to which it engages. The Bank manages social risk, particularly, in order to mitigate possible actions that may occur under the human rights aspect.
The stakeholder categories to whom the Organization pays special attention in this commitment are employees, customers, suppliers and vulnerable publics.
Policy commitments should be approved by the Board of Directors. These commitments apply to management members, board members, employees, interns, members of the Banrisul Group, business partners, suppliers and the Group’s service providers.
An Administrative Instruction is issued stating that all employees must sign a Compliance Agreement, which is published in the Institutional Manual (Chapter 04 of Banrisul’s Code of Ethics and Conduct).
All employees receive training on the Code of Ethics and Conduct and the Anti-Corruption Policy. Banrisul has other institutional policies and makes a whistleblowing channel available both on the internal and external websites. The commitments of the Code of Ethics and the Anti-Corruption Policy are available to the public.
Process to determine remuneration
GRI 2-20
The responsibilities of the Eligibility and Compensation Committee are:
(i) drafting the compensation policy for Management of the Bank and its subsidiaries, suggesting to the respective Boards of Directors various forms of fixed and variable compensation, in addition to benefits and special recruiting and severance programs;
(ii) proposing to the Boards of Directors of the Bank and subsidiaries the overall Management compensation amount to be submitted to the respective Shareholders’ Meetings, pursuant to Article 152, of Law 6,404, of 1976;
(iii) assessing future internal and external scenarios and their possible impacts on the Management compensation policy of the Bank and its subsidiaries;
(iv) analyzing the Management compensation policy of the Bank and its subsidiaries vis-à-vis market practices in order to identify significant discrepancies compared its peers, proposing the necessary adjustments.
As per CMN Resolution 3,921/10, the Eligibility and Compensation Committee is responsible for assisting in the process of determining compensation. The Committee is composed of three independent members, all of whom are natural persons residing in Brazil, with higher education degrees and technical skills suitable for the position they hold. The members also meet the criteria for holding positions in statutory bodies of financial and other institutions authorized to operate by the Brazilian Central Bank.
The board members convene in ordinary and extraordinary meetings, and their considerations are recorded in minutes. In turn, shareholders can express their opinions at the Annual/Extraordinary Shareholders Meeting.
Process to determine remuneration
GRI 2-20
2-20 a) Describe the process for designing its remuneration policies and for determining remuneration, including:
2-20 a) i) whether independent highest governance body members or an independent remuneration committee oversees the process for determining remuneration;
The Committee is responsible for assisting the Board of Directors in determining compensation by analyzing future internal and external scenarios and their possible impacts on the compensation policy for the Bank’s Management and the Group’s Subsidiaries. To prepare the Compensation Proposal, this committee analyzes the institution’s figures vis-à-vis market practices in order to identify significant discrepancies in relation to similar organizations and propose the necessary adjustments.
2-20 a) ii) how the views of stakeholders (including shareholders) regarding remuneration are sought and taken into consideration;
The following take part in defining remuneration policies: independent members (Eligibility and Remuneration Committee), the Board of Directors, the Government of the State of Rio Grande do Sul (controlling shareholder) and other shareholders. Board members and shareholders have their opinions recorded in the minutes of ordinary and extraordinary meetings and assemblies. The definition of employee remuneration includes the participation of representative bodies, through collective bargaining agreements.
2-20 a) iii) whether remuneration consultants are involved in determining remuneration and, if so, whether they are independent of the organization, its highest governance body and senior executives.
As per CMN Resolution 3,921/10, the Eligibility and Compensation Committee is responsible for assisting in the process of determining compensation and is composed of three independent members.
2-20 b) Report the results of votes of stakeholders (including shareholders) on remuneration policies and proposals, if applicable.
The individual voting results of members of the board of directors or committee members are not available for confidentiality reasons.
Processes to remediate negative impacts
GRI 2-25
2-25 a) Describe its commitments to provide for or cooperate in the remediation of negative impacts that the organization identifies it has caused or contributed to.
2-25 b) Describe its approach to identify and address grievances, including the grievance mechanisms that the organization has established or participates in.
2-25 c) Describe other processes by which the organization provides for or cooperates in the remediation of negative impacts that it identifies it has caused or contributed to.
2-25 d) Describe how the stakeholders who are the intended users of the grievance mechanisms are involved in the design, review, operation, and improvement of these mechanisms.
2-25 e) Describe how the organization tracks the effectiveness of the grievance mechanisms and other remediation processes, and report examples of their effectiveness, including stakeholder feedback.
Information not available – The analysis of positive and negative impacts is under in-depth technical study, in which strategic actions are being mapped out and defined for the medium and long term.
Remuneration policies
GRI 2-19
2-19 a) Describe the remuneration policies for members of the highest governance body and senior executives, including:
2-19 a) i) fixed pay and variable pay;
The overall compensation of Senior Management and the Statutory Committees is set annually by the Shareholders’ Meeting, and the Board of Directors is responsible for defining the individual compensation of each Body.
The members of the Board of Directors receive a fixed monthly fee, with no variable compensation or benefits.
The members of the Board of Executive Officers receive fixed monthly compensation and representation fees and are entitled to Profit Sharing (PLR, in Portuguese) and benefits such as paid time off, meal allowance, food basket allowance and health insurance, as well as variable compensation, provided that it is included in the overall compensation mentioned above, subject to the limits set by current legislation and based on criteria defined by the Board of Directors.
2-19 a) ii) sign-on bonuses or recruitment incentive payments;
Not applicable – the policy does not provide for this type of bonus.
2-19 a) iii) termination payments;
Not applicable – the policy does not provide for this type of payment.
2-19 a) iv) clawbacks;
Not applicable – the policy does not provide for clawbacks.
2-19 a) v) retirement benefits.
Officers can also join private pension and insurance plans. These benefits may vary according to the specific profile of each professional. Officers who were Banrisul employees before taking office will be covered by the benefit plans they had when they were employees.
2-19 b) Describe how the remuneration policies for members of the highest governance body and senior executives relate to their objectives and performance in relation to the management of the organization’s impacts on the economy, environment, and people.
In addition to the Profit Sharing – PLR, in Portuguese ,(as per collective bargaining agreement), the Banrisul Conglomerate may pay variable compensation to its executive officers, provided it is included in the overall compensation approved by the Shareholders’ Meeting, observing the limits established by the legislation in force and based on criteria that may be defined by the Board of Directors.
Remuneration policies
GRI 2-19
The Board of Directors members are only entitled to fixed monthly compensation as fees, and are not entitled to variable compensation or direct and/or indirect benefits. Executive Board members are entitled to monthly compensation in the form of monthly wage plus a representation fee, the annual amount of which must not exceed the overall management compensation amount set by the Extraordinary and Annual Shareholders’ Meeting. They are also entitled to Banrisul’s Profit Sharing Program (PLR, in Portuguese), calculated in accordance with the rules established by the Board of Directors, considering the rules applicable to the payment of PLR to employees, as defined in the Banking Employees’ Collective Bargaining Agreement. In addition to the PLR, the Banrisul Conglomerate may pay variable compensation to its executive officers, provided it is included in the overall compensation approved by the Shareholders’ Meeting, observing the limits established by the legislation in force and based on criteria that may be defined by the Board of Directors.
Reporting period, frequency and contact point
GRI 2-3
2-3 a) Specify the reporting period for, and the frequency of, its sustainability reporting.
Annual.
2-3 b) Specify the reporting period for its financial reporting and, if it does not align with the period for its sustainability reporting, explain the reason for this.
The financial report covers the period from January 1, 2023 to December 31, 2023, the same as the Sustainability Report.
2-3 c) Report the publication date of the report or reported information.
August 2024.
2-3 d) Specify the contact point for questions about the report or reported information.
Questions may be sent to the Investor Relations team through the following channels:
Website: https://ri.banrisul.com.br/
E-mail: ri@banrisul-ri.com.br
Telephone: (+55 51) 3215-3232
Reporting period, frequency and contact point
GRI 2-3
The report is published every year and this reporting period is between January 1, 2022 and December 31, 2022.
Contact: Sustainability Corporate Department, Rua Caldas Júnior, 108, 6º andar
E-mail: Sustentabilidade@banrisul.com.br
Restatements of information
GRI 2-4
2-4 a) Report restatements of information made from previous reporting periods and:
2-4-a) i) explain the reasons for the restatements;
In GRI indicators 305-1, 305-2 and 305-3, the base year used to compare emissions is 2021, year of the company’s first complete and assured inventory. Information on the amount of emissions from the previous year (2022) was restated, as it did not include the correct emissions for 2021.
In indicator 302-1, the amount of diesel oil consumed by motor vehicles has been included in the calculation, in addition to that used by generators. Therefore, values for 2021 and 2022 differ from those published in previous years.
In GRI indicator 2-27, to improve information management, the scope in 2023 was limited to fines and sanctions imposed on the institution concerning its direct conduct in these areas. In this period, non-compliance occurrences that cause social, environmental, or climate damage are considered. For this reason, figures published for previous years have been adjusted in this report.
2-4-a) ii) explain the effect of the restatements.
Given the restatement of information, scope 1 greenhouse gas emissions (Direct Emissions) increased by 0.03% of metric tons of CO2, and biogenic CO2 emissions were up by 0.01% of metric tons of CO2. With regard to diesel consumption, data for 2021 increased by 424.3% and 2022 data by 117.2%In addition, the reformulation of cases of non-compliance with laws and regulations has led to a decrease in the number of cases filed in 2023.
Restatements of information
GRI 2-4
No information has been restated in previous reporting periods.
Role of the highest governance body in overseeing the management of impacts
GRI 2-12
2-12 a) Describe the role of the highest governance body and of senior executives in developing, approving, and updating the organization’s purpose, value or mission statements, strategies, policies, and goals related to sustainable development.
In line with its responsibility for steering the Bank’s business, guidelines and goals, the Board of Directors reviews and approves risk management policies, strategies and limits, and sets risk appetite levels in the Risk Appetite Statement (RAS), documented for Banrisul’s Prudential Conglomerate. The Bank also has the Social, Environmental and Climate Responsibility Policy (PRSAC, in Portuguese), which establishes the guidelines for conducting responsibility actions for each area, in a manner compatible with the nature of its activities and the complexity of its products and services, balancing business opportunities, to contribute to the sustainable development of the regions in which Banrisul operates.
Based on CVM Resolution 4945/21, the PRSAC also establishes that governance is effectively delegated to the Board of Directors and an officer responsible for implementing the actions designed to ensure effectiveness. In order to monitor and manage initiatives related to sustainability, the Company relies on a statutory Social, Environmental and Climate Responsibility Committee (CRSAC, in Portuguese), which is responsible for making recommendations to the Board of Directors and assessing the compliance of implemented actions with the Responsibility Policy.
2-12 b) Describe the role of the highest governance body in overseeing the organization’s due diligence and other processes to identify and manage the organization’s impacts on the economy, environment, and people, including:
2-12 b) i) whether and how the highest governance body engages with stakeholders to support these processes;
As the institution’s highest body as regards the Risk Appetite Statement (RAS), the Board of Directors establishes the risk appetite levels and reviews them annually, supported by the Chief Risk Officer (CRO), the Board of Executive Officers and the Risk Committee.
2-12 b) ii) how the highest governance body considers the outcomes of these processes.
The Institution has developed a series of indicators and flags to monitor its risk appetite, which are periodically monitored and reported to Senior Management by means of reports and a dashboard.
2-12 c) Describe the role of the highest governance body in reviewing the effectiveness of the organization’s processes as described in 2-12-b, and report the frequency of this review.
The Board of Directors meets monthly to assess the management reports on the main risks to which the institution is exposed. Changes to capital and corporate risk management policies are assessed annually by the body. At Management level, Banrisul relies on the Corporate Risk Committee and the Control and Risk Executive Office and, statutorily, on the Statutory Risk Committee.
Role of the highest governance body in overseeing the management of impacts
GRI 2-12
The composition of the Board of Directors ensures a seat for common minority shareholders, preferred minority shareholders and a representative of the employees, who is chosen by internal election, according to the Board of Directors Charter. Thus, stakeholder groups are engaged in the Board of Directors meetings.
The Board of Directors is responsible for the Company’s overall direction of business, institutional guidelines and goals. As regards Integrated Capital and Corporate Risk Management, the Board is responsible for:
a) Establishing the Institution’s risk appetite levels in the Risk Appetite Statement (RAS) and reviewing them supported by the Risk Committee, the Executive Board and the Chief Risk Officer (CRO);
b) Ensuring compliance with the Institution’s policies, strategies and risk management limits;
c) Whenever necessary, authorizing exceptions to policies, procedures, limits and risk appetite levels set out in the RAS;
d) Ensuring that the Institution’s compensation structure does not encourage behaviors that are incompatible with risk appetite levels set out in the RAS;
e) Ensuring that the Institution keeps adequate and sufficient capital and liquidity levels;
f) Having a broad and integrated knowledge of risks that can hinder capital.
As for Corporate Risk Management, the Board of Directors, the Risk Committee, the CRO and the Executive Board have seral joint responsibilities, including:
a) Understanding, in a broad and integrated way, risks that can impact the Institution’s capital and liquidity;
b) Understanding the limits of information included in capital and risk management reports;
c) Ensuring that the Institution complies with the content of the RAS;
d) Understanding the limits and uncertainties related to the assessment of risk models, even when they are developed by a third party, and the methodologies used in risk management structure; and
e) Ensuring the Institution’s different levels understand and continually monitor risks.
The Board of Directors meets periodically to evaluate changes to the capital and corporate risk management policies, as well as management reports on the main risks to which the Institution is exposed. At Management level, Banrisul relies on the Corporate Risk Committee and the Control and Risk Executive Office and, statutorily, on the Statutory Risk Committee.
Role of the highest governance body in sustainability reporting
GRI 2-14
2-14 a) Report whether the highest governance body is responsible for reviewing and approving the reported information, including the organization’s material topics, and if so, describe the process for reviewing and approving the information.
The Sustainability Report is submitted for approval to the Board of Directors, which receives the complete document, including the assurance report issued by the External Audit firm.
2-14 b) If the highest governance body is not responsible for reviewing and approving the reported information, including the organization’s material topics, explain the reason for this.
Not applicable as the Board of Directors is responsible for approving reported information.
Role of the highest governance body in sustainability reporting
GRI 2-14
In compliance with CMN Resolution 4,945, of September 15, 2021, Banrisul’s Social, Environmental and Climate Responsibility Policy (PRSAC, in Portuguese) determines that it is incumbent upon the Executive Board, a governance body elected by the Board of Directors, to:
a) provide input and participate in the decision-making related to the drafting and review of the PRSAC, assisting the Board of Directors;
b) support the implementation of actions to ensure this Policy’s effectiveness;
c) monitor and evaluate implemented actions;
d) ensure that implemented actions are improved whenever possible deficiencies are identified;
e) help and encourage the adequate and reliable dissemination of mandatory information;
f) manage the PRSAC at Banrisul. The responsibilities of the Board of Directors include ensuring that the Institution complies with the PRSAC and taking measures to ensure its effectiveness.
Banrisul has a the Social, Environmental and Climate Responsibility Committee (CRSAC, in Portuguese), an advisory body to the Board of Directors, whose duties and responsibilities are to:
a) make recommendations to the Board of Directors on the drafting and review of the Social, Environmental and Climate Responsibility Policy;
b) evaluate if the actions implemented are in compliance with the Social, Environmental and Climate Responsibility Policy and, whenever necessary, make recommendations for improvement;
c) keep records of its deliberations and decisions;
d) evaluate and monitor the Bank’s sustainable performance and the effectiveness of the actions laid down in the Sustainability Plan;
e) monitor advancements in sustainability, seeking to identify opportunities and risks, in order to create value for the Bank and its stakeholders;
f) propose and follow-up the execution of initiatives that improve the Bank’s socio-environmental performance;
g) assisting the Board of Directors in incorporating sustainability into the Company’s business strategy and administrative practices and follow up its progress;
h) analyze, monitor and issue recommendations and opinions to support the Board of Directors’ decisions on policies and practices related to its field;
i) fulfil other duties determined by the Board of Directors.
Statement on sustainable development strategy
GRI 2-22
2-22 a) Report a statement from the highest governance body or most senior executive of the organization about the relevance of sustainable development to the organization and its strategy for contributing to sustainable development.
See the answer to this content in the “Message from the CEO” section of the 2023 Sustainability Report, which can be accessed on the Sustainability Report page.
Statement on sustainable development strategy
GRI 2-22
The Message from the CEO can be found in the Sustainability Report on page 4.
Workers who are not employees
GRI 2-8
The number of workers who are not employees and whose work is controlled by the organization amounts to 2,204, of whom four are supernumeraries and 2,200¹ are interns.
Most common workers are interns, whose contractual relationship is established through an integration agent called Center for Company and School Integration (CIEE, in Portuguese). Interns serve bank customers, act as cashiers, provide documents to customers and perform collection activities. They also provide supporting services to the branches and other Bank departments, manage the flow of bank bags, clear documents and control documents in the archives.
The methodology and assumptions used to obtain this indicator gather data from the internal database. The significant change in the number of workers is due to the duration of the internship contract, which is up to two years.
¹ The 2022 Administration Report shows 2,293 trainees. The difference is due to the criteria used in the consultation, which also included those who left during the month. After adjustments, those who left during the month were disregarded for the purposes of the Sustainability Report.
Workers who are not employees
GRI 2-8
2-8 a) Report the total number of workers who are not employees and whose work is controlled by the organization and describe:
3 attachés and 1,986 interns.
2-8-a) i) the most common types of workers and their contractual relationship with the organization;
Interns: contractual relationship is established through an integration agent called Center for Company and School Integration (CIEE, in Portuguese); and attachés: agreement between agencies for the assignment of employees.
2-8-a) ii) the type of work they perform.
They serve bank customers, act as cashiers, provide documents to customers and perform collection activities. They also provide supporting services to the branches and other Bank departments, manage the flow of bank bags, clear documents and control documents in the archives. They communicate with customers and providing them with information on banking services.
2-8 b) Describe the methodologies and assumptions used to compile the data, including whether the number of workers who are not employees is reported:
2-8 b) i) in head count, full-time equivalent (FTE), or using another methodology;
2-8 b) ii) at the end of the reporting period, as an average across the reporting period, or using another methodology.
Consulting the database – internal system, considering the total figures at the end of the year.
2-8 c) Describe significant fluctuations in the number of workers who are not employees during the reporting period and between reporting periods.
There was a 9.7% reduction in trainees between 2022 and 2023. The variation is due to the length of the trainee contract, which is valid for up to 2 years. Another reason was the increase in the number of employees hired due to the civil service examination, which reduced the number of trainees over the period.
List of material topics
GRI 3-2
3-2 a) List its material topics.
- Innovation and Technology
- Corporate governance and integrity
- Privacy and data security
- Sales practices and customer satisfaction
- Sustainable products and business
- Partner and supplier management
- Human capital development
- Eco-efficiency
- Diversity and inclusion
- Financial inclusion and education
- Environmental, social and climate risk strategy
3-2 b) Report changes to the list of material topics compared to the previous reporting period.
Compared to 2021, the following new topics were added to the materiality list: “Diversity and inclusion”, “Corporate governance and integrity”; “Data privacy and security”; “Partner and supplier management”, “Human capital development”, “Eco-efficiency” and “Financial inclusion and education”.
In 2022, the topics “Risk approach and opportunities related to climate change” and “Quality of customer service and services provided” were added to the “Environmental, social and climate risk strategy” and “Sales practices and customer satisfaction” topics, respectively. The topic “Management of risks that can significantly impact business” was also added to “Environmental, social and climate risk strategy.
”Furthermore, topics “Management of energy consumption and solid waste generation,” “Criteria for financing assignment, positive impact and delinquency,” “Social investment in the external community” and “Business expansion strategy” have been excluded in this new step.
List of material topics
GRI 3-2
List of material topics:
- Innovation and technology;
- Corporate governance and integrity;
- Data privacy and security;
- Sales practices and customer satisfaction;
- Sustainable products and business;
- Partner and supplier management;
- Human capital development;
- Eco-efficiency;
- Diversity and Inclusion;
- Financial inclusion and education;
- Environmental, social and climate risk strategy.
Compared to 2021, the following new topics were added to the materiality list: “Diversity and inclusion”, “Corporate governance and integrity”; “Data privacy and security”; “Partner and supplier management”, “Human capital development”, “Eco-efficiency” and “Financial inclusion and education”.
In 2022, the topics “Risk approach and opportunities related to climate change” and “Quality of customer service and services provided” were added to the “Environmental, social and climate risk strategy” and “Sales practices and customer satisfaction”, respectively. The topic “Management of risks that can significantly impact business” was also added to “Environmental, social and climate risk strategy”.
Furthermore, topics “Management of energy consumption and solid waste generation”, “Criteria for financing assignment, positive impact and delinquency”, “Social investment in the external community” and “Business expansion strategy” have been excluded in this new step.
Process to define material topics
GRI 3-1
In 2022, Banrisul conducted a complete materiality assessment to define its material topics, which encompassed peer benchmarking, as well as analysis of the Company’s internal documents and industry literature, such as ESG ratings and standards. A list of material topics for the industry was prepared based thereon. This list was discussed and validated with important stakeholders through interviews (the CEO, Sustainability Corporate Department and Executive Board) and, then it was prioritized through an online survey with a larger stakeholder group.
At the same time, based on the analysis of internal risk documents, the Company assessed possible impacts related to each topic, which were duly classified as regards their nature and then added to the consolidated materiality results.
Results were assessed using a methodology that weighted the answers according to each stakeholder group. The results of the online survey were consolidated to the topics’ impact study to prepare the final list of material topics.
A total of 1,315 people from the following stakeholder groups participated in the online survey:
- Employees;
- Shareholders/investors (priority);
- Shareholders/investors (diversified);
- Capital markets;
- Customers;
- Main suppliers;
- Government;
- Representatives of non-profit organizations and/or social institutions;
- Specialized media outlets;
- Union representatives;
- Executive Officers;
- Board of Directors members;
- Sustainability Committee members.
Prioritization and final approval:
Sustainability Corporate Department, CEO and Administrative Executive Board. The materiality results were also presented to the Sustainability Committee, the Social, Environmental and Climate Responsibility Committee and the Executive Board.
Process to determine material topics
GRI 3-1
3-1 a) Describe the process it has followed to determine its material topics, including:
3-1 a) i) how it has identified actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights, across its activities and business relationships;
In 2022, Banrisul conducted a complete materiality assessment to define its material topics, which encompassed peer benchmarking, as well as analysis of the Company’s internal documents and industry literature, such as ESG ratings and standards. A list of material topics for the industry was prepared based thereon. This list was discussed with important stakeholders through interviews and, then it was prioritized through an online survey with larger stakeholder group. Results were assessed using a methodology that weighted the answers according to each stakeholder group. The results of the online survey were consolidated to the topics’ impact study to prepare the final list of material topics.
3-1 a) ii) how it has prioritized the impacts for reporting based on their significance.
Based on the analysis of internal risk documents, possible impacts related to each topic were identified and duly classified as regards their nature and then added to the consolidated materiality results. As a result, the final list of topics was defined based on the impacts of the topics in question.
3-1 b) Specify the stakeholders and experts whose views have informed the process of determining its material topics.
Representatives of the following groups took part in the consultations to define materiality:
- Employees
- Shareholders/investors
- Capital markets
- Customers
- Suppliers
- Government
- Non-profit organizations and/or social institutions
- Union
- Board of Executive Officers
- Board of Directors
- Social, Environmental and Climate Responsibility Committee
The Sustainability department, the Chief Executive Officer and the Board of Executive Officers approved the final material topics. The materiality results were also presented to the Social, Environmental and Climate Responsibility Committee.
Annual total compensation ratio
GRI 2-21
2-21 a) Report the ratio of the annual total compensation for the organization’s highest-paid individual to the median.
The ratio of the annual total compensation of the organization’s highest paid individual and the average annual total compensation of all other employees (excluding the highest paid) was 10%.
2-21 b) Report the ratio of the percentage increase in annual total compensation for the organization’s highest-paid individual to the median percentage increase in annual total compensation for all employees (excluding the highest-paid individual).
The median remuneration of employees, excluding the highest paid, fell from 2022 to 2023, due to the dismissal of 506 employees through the Voluntary Severance Program, so it was not possible to calculate the proportion of the percentage increase requested in item b.
2-21 c) Report contextual information necessary to understand the data and how the data has been compiled.
The Chief Executive Officer was not included in this calculation, since there was a change to the Board of Executive Officers. The reference was the Deputy Chief Executive Officer, who is not an employee of the Bank. Total compensation included salaries, bonuses, job commission, full-time dedication bonus and length of service bonus, overtime, singing bonus, relocation bonus, executive officer bonus, retirement bonus and incentivized retirement plan.
Annual total compensation ratio
GRI 2-21
The ratio of the annual total compensation for the organization’s highest-paid individual to the median annual total compensation for all employees is 12.0%, while the ratio of the percentage increase in the annual total compensation for the organization’s highest-paid individual to the median percentage increase in the annual total compensation for all employees is 0.8%.
Annual salary increases occur in April (regulatory promotions retroactive to January) and in September (collective bargaining agreement).
For calculation purposes, the CEO, who is not a Bank employee, was considered as the highest-paid individual. The other workers who are not employees were not considered in the calculation. The total compensation (salaries, bonuses, job commission, full performance bonus, annual bonus, overtime, singing bonus, relocation bonus, management, retirement bonus, and retirement incentive) was considered in calculating compensation.
Chair of the highest governance body
GRI 2-11
The Chair of the Board of Directors is not the Company’s CEO.
Chair of the highest governance body
GRI 2-11
2-11 a) Report whether the chair of the highest governance body is also a senior executive in the organization.
The chair of the Board of Directors is not in Banrisul’s CEO.
2-11 b) If the chair is also a senior executive, explain their function within the organization’s management, the reasons for this arrangement, and how conflicts of interest are prevented and mitigated.
The chair of the Board of Directors is not in Banrisul’s CEO.
Collective knowledge of the highest governance body
GRI 2-17
2-17 a) Report measures taken to advance the collective knowledge, skills, and experience of the highest governance body on sustainable development.
Every year, Management takes specific courses on topics such as corporate and financial market laws, data disclosure, internal controls, the code of ethics, the Anti-Corruption Law and other subjects related to Banrisul’s activities. In 2023, sustainability and ESG guidelines were included in the lectures, as requested by Management.
Collective knowledge of the highest governance body
GRI 2-17
In compliance with Law 13,303/16, every year, elected Management members attend specific training on corporate and capital market legislation, disclosure of information, internal controls, code of conduct, Law 12,846, of August 1, 2013 (Anti-Corruption Law) and other topics related to the activities of a publicly held company or government-controlled company. In 2022, ESG was included in the list of topics. Additionally, Management members may participate in other courses/events with themes pertinent to their responsibilities in the respective governance bodies, if said theme is interesting for the Company.
Communication and training about anti-corruption policies and procedures
GRI 205-2
The Business Partnership and Open Banking Department has been working constantly with Bem Promotora on the Prevention of Money Laundering and Terrorist Financing (PLDFT, in Portuguese). In September 2022, Banrisul published its New Policy on Prevention of Money Laundering, Terrorist Financing and the Distribution of Weapons of Mass Destruction, which is a mandatory reading for all those operating the corresponding assets. This document was read by 1,440 operators.
Communication of critical concerns
GRI 2-16
Suspicions or evidence of non-compliance with Banrisul’s Code of Ethics and Conduct, policies, standards and institutional regulations in force should be reported through the Whistleblowing Channel, which allows the anonymous reporting of the misconduct, ensuring the right to confidentiality and protection against retaliation. The internal and external channels are available, respectively, on the Corporate Intranet and on Banrisul’s website (www.banrisul.com.br) and are intended for receiving misconduct reposts and complaints from employees and other stakeholders. The Control and Compliance Department is the independent area responsible for managing this channel.
Every six months the Board of Directors reviews a report on Banrisul’s Whistleblowing Channel. In compliance with article 3, paragraph 2, of CMN Resolution 4,859/2020, the Control and Compliance Department prepares a report with the following minimum information:
I – the number of reports received;
II – the nature of the reports;
III – the departments responsible for handling the situation;
IV – the average response time; and
V – the measures adopted by the Institution.
Communication of critical concerns
GRI 2-16
2-16 a) Describe whether and how critical concerns are communicated to the highest governance body.
At its ordinary or extraordinary meetings, the Board of Directors receives and resolves on the concerns reported by the Executive Board and the Statutory Audit, Eligibility and Remuneration, Risk and Social, Environmental and Climate Responsibility Committees. In addition to these, the crucial concerns received through the Whistleblowing Channel are communicated to the Board of Directors by means of reports which must contain, at the very least, the number and nature of the communications received, the areas responsible for dealing with the situation, the average time for treatment and the measures adopted by the Institution. If it is proven that employees engaged in wrongdoing, the complaints are brought to the attention of the Ethics Committee.
2-16 b) Report the total number and the nature of critical concerns that were communicated to the highest governance body during the reporting period.
The number and nature of critical concerns are deemed confidential by Banrisul.
Confirmed incidents of corruption and actions taken
GRI 205-3
Strictly speaking, the Bank did not identify incidents of corruption in the form of offering or requesting of undue advantages. Banrisul did not terminate or refuse to renew contracts due to the involvement or possible involvement of a correspondent in corruption. Neither the Organization nor its employees are parties to corruption-related lawsuits.
Conflicts of interest
GRI 2-15
2-15 a) Describe the processes for the highest governance body to ensure that conflicts of interest are prevented and mitigated.
Banrisul recognizes and manages conflicts of interest in all activities, including in relation to the Board of Directors, in accordance with the applicable legal rules, including Article 156 of Brazilian Corporate Law and Article 25 of the Bylaws.
In addition to the legal regulations, it has a Code of Ethics and Conduct and a Conflict of Interest Booklet for all those involved in the Banrisul Group, both of which are widely disseminated.
When it comes to credit transactions, compliance also includes the Related-Party Transaction Policy, which defines the conditions for these and other transactions to be carried out.
2-15 b) Report whether conflicts of interest are disclosed to stakeholders, including, at a minimum, conflicts of interest relating to:
2-15 b) i) cross-board membership;
The participation of management members in other positions in Banrisul Group companies is reported in item 7.6 of the 2023 Reference Form.
2-15 b) ii) cross-shareholding with suppliers and other stakeholders;
There are no shareholdings of suppliers or other stakeholders not listed in the 2023 Financial Statements, page 38.
2-15 b) iii) existence of controlling shareholders;
The only controlling shareholder is the State of Rio Grande do Sul.
2-15 b) iv) related parties, their relationships, transactions, and outstanding balances.
We refer to Note 29 to the 2023 Financial Statements. Note 29 – transactions with related parties:
(a) Transactions with related parties are disclosed in compliance with Technical Pronouncement CPC 05(R1) and CMN Resolution 4,818/20.Account balances relating to transactions between consolidated companies are eliminated in the consolidated financial statements and also take into account the absence of risk. With regard to transactions carried out with the State Government and entities fully or jointly controlled by it, we have opted for the partial exemption granted by CMN Resolution 4,818/20. In this case, only the most significant transactions are disclosed. We carry out banking transactions with related parties, including checking account deposits (non-interest-bearing), interest-bearing deposits, open market funding, loans and service contracts. These transactions are carried out at the usual average market amounts, terms and rates in force on the respective dates, on an arm’s length basis.
Conflicts of interest
GRI 2-15
Banrisul’s Board of Directors identifies and manages conflicts of interest based on, but not limited to, applicable legal standards provided for in Article 156 of the Brazilian Corporate Law and article 25 of its Bylaws. Furthermore, the Code of Ethics and Conduct is widely disseminated to management members, board members, employees, interns, members of the Banrisul Group, business partners, suppliers and service providers. In the event of a potential conflict of interest, members of the Board of Directors, the Audit Committee and the Ethics Committee must abstain from resolving on matters in which this conflict is identified. Another important document governing this topic is the Related-Party Transactions Policy that outlines the conditions credit transactions and other related-party transactions.
The item “SUBORDINATION, SERVICE OR CONTROL RELATIONSHIPS BETWEEN THE ISSUER’S MANAGEMENT AND ITS SUBSIDIARIES, AFFLIATES AND OTHERS” of the Company’s Reference Form informs the interest held by Banrisul management in management of other companies in the Banrisul Group. The only controlling shareholder is the State of Rio Grande do Sul.
Related-party transactions, as well as measures taken by Banrisul, can be found in Note 29, pages 118 and 119, to the 2022 Financial Statements, available here.
Delegation of responsibility for managing impacts
GRI 2-13
The Control and Risk Executive Office is responsible for managing the Institutions’ corporate risks.
As regards Integrated Capital and Corporate Risk Management, the Chief Risk Officer (CRO) is responsible for the Corporate Risk Management Department and his/her duties include ensuring that the risk process monitors, controls, evaluates and plans capital need and goals and identifies, measures, monitors, reports, controls and mitigates credit, market, IRRBB, liquidity, operational, social, environmental and climate risks associated with the Prudential Conglomerate, communicating said risks to the Risk Committee, the CEO, the Board of Directors and regulatory agencies.
The Corporate Risk Executive Superintendent reports to the CRO on the Institution’s risk management. At least every year, risk management reports are submitted to the Board of Directors for consideration.
Delegation of responsibility for managing impacts
GRI 2-13
2-13 a) Describe how the highest governance body delegates responsibility for managing the organization’s impacts on the economy, environment, and people, including:
2-13 a) i) whether it has appointed any senior executives with responsibility for the management of impacts;
The Board of Directors is responsible for steering the Bank’s business, guidelines and institutional goals. It is advised by the Audit, Risk, Eligibility and Compensation, and Social, Environmental and Climate Responsibility Committees, all of which operate on a permanent basis.
The Corporate Risk Executive Superintendent reports to the Chief Risk Officer (CRO) on the Institution’s risk management. The executive is responsible for the Corporate Risk Unit and for coordinating capital management and credit, market, IRRBB, liquidity, operational, social, environmental and climate risks, covering all the institutions in the Prudential Conglomerate. It also considers the possible impacts of risks associated with other companies controlled by Conglomerate companies and other significant risks identified.
In 2023, the Risk Office incorporated sustainability into the Social, Environmental and Climate Risk Department, with the intention of reinforcing the importance of sustainability and promoting integrated action on related risks and opportunities. Thus, the management of the Social, Environmental and Climate Responsibility Policy is aligned with the risk guidelines, integrating processes and directing the focus of its risk and responsibility initiatives.
2-13 a) ii) whether it has delegated responsibility for the management of impacts to other employees.
The corporate risk executive superintendent reports to the Chief Risk Office (CRO) on the Institution’s risk management.
2-13 b) Describe the process and frequency for senior executives or other employees to report back to the highest governance body on the management of the organization’s impacts on the economy, environment, and people.
The Institution has developed a series of indicators and flags to monitor its risk appetite, which are periodically monitored and reported to Senior Management by means of reports and a dashboard. The risk matrix is updated dynamically, with attention to the risks with the greatest exposure. Processes are monitored according to the frequency and impact of their respective risks. The Risk Appetite Statement (RAS), documented for Banrisul’s Prudential Conglomerate, is reviewed annually with the support of the Risk Committee, the Board of Executive Officers and the Chief Risk Officer (CRO).
Description of whistleblower policies and procedures
SASB FN-CB-510a.2
1. The entity shall describe the processes and policies that are set forth within its whistleblower program, including, but not limited to, internal compliance programs, whistleblower hotline details (e.g., if it is managed by an independent third-party), reference to and publication of the hotline number (e.g., within corporate compliance manuals or code of ethics), whistleblower incentives for reporting violations, and methods for submitting tips.
The Bank has a Whistleblowing Channel, available on the Corporate Intranet and on Banrisul’s website, under the Customer Service option. Aimed at employees, customers, users, partners or suppliers, the Channel receives complaints and communications about situations of alleged wrongdoing, of any nature, related to the Bank’s activities, which affect the Institution’s image and do not comply with internal controls and the Compliance Program. A registration form is available within the Whistleblowing Channel, which can be filled in completely anonymously.
2. Disclosure shall include the entity’s compliance with applicable whistleblower regulations.
The internal and external channels for submitting complaints and queries covered by the Policy are disclosed, respectively, on the Corporate Intranet and on Banrisul’s website – www.banrisul.com.br, in the section Whistleblowing Channel.
3. Disclosure shall include a discussion of any violations of whistleblower regulations and any corrective actions the entity has implemented as a result of violations.
In the event of non-compliance with this Policy and related regulations, actions will be taken according to the level of the offender’s relationship with the Bank: – if an employee, sanctions provided for in item Sanctions of the Personnel Regulations will be adopted, appropriate to address the non-compliance; – if an Officer or Board/Committee Member, the non-compliance will be reported by the Internal Audit to the Board of Directors, complying, when applicable, to Banrisul’s Whistleblowing Policy; – if an Intern or Outsourced Employee, sanctions provided for in the agreement will be adopted. If managers, other employees and/or other related parties become aware of misconducts and do not report them to the Personnel Department or the Whistleblowing Channel, they will , also be held accountable. Regardless of the degree of relationship with Banrisul and the penalty adopted, anyone who fails to comply with the organizational policies may be held civilly or criminally liable for proven misconduct.
Description of whistleblowing policies and procedures
SASB FN-CB-510a.2
Banrisul’s Whistleblowing Channel is a communication tool through which employees, customers, users, partners or suppliers report possible misconducts of any nature related to the Institution’s activities that affect its reputation and violate its internal controls and Banrisul’s Compliance Program. The whistleblowing channel is available on the Bank’s institutional website or on the intranet, where a registration form can be filled out anonymously.
The internal and external channels for submitting complaints and queries covered by the Policy are disclosed, respectively, on the Corporate Intranet and on Banrisul’s website – www.banrisul.com.br, in the section Whistleblowing Channel.
In the event of non-compliance with this Policy and related regulations, actions will be taken according to the level of the offender’s relationship with the Bank:
– if an Employee, sanctions provided for in item Sanctions of the Personnel Regulations will be adopted, appropriate to address the non-compliance;
– if an Officer or Board/Committee Member, the non-compliance will be reported by the Internal Audit to the Board of Directors, complying, when applicable, to Banrisul’s Whistleblowing Policy;
– if an Intern or Outsourced Employee, sanctions provided for in the agreement will be adopted.
If managers, other employees and/or other related parties become aware of misconducts and do not report them to the Personnel Department or the Whistleblowing Channel, they will also be held accountable.
Regardless of the degree of relationship with Banrisul and the penalty adopted, anyone who fails to comply with the organizational policies may be held civilly or criminally liable for proven misconduct.
Evaluation of the performance of the highest governance body
GRI 2-18
2-18 a) Describe the processes for evaluating the performance of the highest governance body in overseeing the management of the organization’s impacts on the economy, environment, and people.
The Board of Directors is subject to a formal performance evaluation with the aim of gauging effectiveness and improving Banrisul’s governance — an evaluation similar to the one applied annually to the Board of Executive Officers and the Chief Executive Officer. The evaluation process complies with Law 13,303/16 and State Decree 54,110/18, covering self-evaluation and comparison of the results obtained with the targets set, among others.
2-18 b) Report whether the evaluations are independent or not, and the frequency of the evaluations.
Performance appraisals are carried out annually, anonymously, individually and non-independently.
2-18 c) Describe actions taken in response to the evaluations, including changes to the composition of the highest governance body and organizational practices.
All answers to the evaluation questionnaires are compiled into a report, which is sent to the Eligibility and Compensation Committee for prior analysis and then presented to the Board of Directors for consideration. The body suggests improvements in carrying out their duties.
Evaluation of the performance of the highest governance body
GRI 2-18
Performance evaluation is an essential step to assess effectiveness, contributing to enhance the Organization’s governance. The Board of Directors carries out an annual formal evaluation of the Executive Board and its Chair performance, as well as of its own performance, a process that include self-evaluation questions. The annual evaluation is carried out according to procedures previously defined by the Board of Directors and is anonymous and individual.
All answers to the evaluation questionnaires are compiled into a report, which is sent to the Eligibility and Compensation Committee for prior analysis and then presented to the Board of Directors for consideration. The body itself suggests improvements in carrying out their duties.
Governance structure and composition
GRI 2-9
2-9 a) Describe its governance structure, including committees of the highest governance body.
Board of Directors |
||||
---|---|---|---|---|
Member and Gender (M/F) |
Executive or non-executive position |
Independence |
Tenure |
Number of other positions and commitments held by the member and the nature of the commitments |
Itanielson Dantas Silveira Cruz (M) |
Chairman - non-executive position |
No |
2023 - 2025 |
- |
Fernando Guerreiro de Lemos (M) |
Vice chairman - executive position |
No |
2023 - 2025 |
Chief Executive Officer |
Irany de Oliveira Sant’Anna Junior (M) |
Member – executive position |
No |
2023 - 2025 |
Risk Executive Office |
Luiz Gonzaga Veras Mota (M) |
Member - executive position |
No |
2023 - 2025 |
Deputy Chief Executive Officer and Chief Financial and Investor Relations Officer |
Jorge Luís Tonetto (M) |
Member - non-executive position |
No |
2023 - 2025 |
Coordinator of the Social, Environmental and Climate Responsibility Committee |
Eduardo Cunha da Costa (M) |
Member - non-executive position |
No |
2023 - 2025 |
- |
Ramiro Silveira Severo (M) |
Member - non-executive position |
Yes |
2023 - 2025 |
- |
João Verner Juenemann (M) |
Member - non-executive position |
Yes |
2023 - 2025 |
Coordinator of the Audit Committee |
Rafael Andréas Weber (M) |
Member elected by common minority shareholders - non-executive position |
Yes |
2023 - 2025 |
- |
Adriano Cives Seabra (M) |
Member elected by preferred minority shareholders - non-executive position |
Yes |
2023 - 2025 |
- |
Marcelo Willmsen (M) |
Member appointed by the employees - non-executive position |
No |
2023 - 2025 |
- |
Fiscal Council ¹ |
|||
---|---|---|---|
Member and Gender (M/F) |
Executive or non-executive position |
Independence |
Tenure |
Pedro Capeluppi (M) |
Sitting member, elected by majority shareholders - non-executive position |
Yes |
2023 - 2025 |
Pricilla Santana (F) |
Sitting member, elected by majority shareholders - non-executive position |
Yes |
2023 - 2025 |
Artur José de Lemos Júnior (M) |
Sitting member, elected by majority shareholders - non-executive position |
Yes |
2023 - 2025 |
Eduardo Ludovico da Silva (M) |
Sitting member, elected by common minority shareholders - non-executive position |
Yes |
2023 - 2025 |
Reginaldo Ferreira Alexandre (M) |
Sitting member, elected by preferred shareholders - non-executive position |
Yes |
2023 - 2025 |
Micheli Tassiani Petry (F) |
Alternate, elected by majority shareholders - non-executive position |
Yes |
2023 - 2025 |
Paulo Roberto Franceschi (M) |
Alternate, elected by preferred shareholders - non-executive position |
Yes |
2023 - 2025 |
Carlos Alexandre Souza e Silva (M) |
Sitting member, elected by common minority shareholders - non-executive position |
Yes |
2023 - 2025 |
Paulo Roberto Dias Pereira (M) |
Alternate, elected by majority shareholders - non-executive position |
Yes |
2023 - 2025 |
¹The members have no other duties or commitments to report.
Audit Committee ¹ |
|||
---|---|---|---|
Member and Gender |
Executive or non-executive position |
Independence |
Tenure |
João Verner Juenemann (M) |
Coordinator - non-executive position |
Yes |
2024 - 2026 |
Carlos Biedermann (M) |
Member - non-executive position |
Yes |
2023 – 2025 |
Eraldo Soares Peçanha (M) |
Member - non-executive position |
Yes |
2023 - 2025 |
¹The members have no other duties or commitments to report.
Eligibility and Compensation Committee ¹ |
|||
---|---|---|---|
Member and Gender |
Executive or non-executive position |
Independence |
Tenure |
Arnaldo Bonoldi Dutra (M) |
Member - non-executive position |
Yes |
2021 - 2024 |
José Luiz Castro Mendel (M) |
Member - non-executive position |
Yes |
2021 - 2024 |
Giusepe Lo Russo (M) |
Member - non-executive position |
Yes |
2021 - 2024 |
¹The members have no other duties or commitments to report.
Risk Committee ¹ |
|||
---|---|---|---|
Member and Gender |
Executive or non-executive position |
Independence |
Tenure |
Carlos Eduardo Schonerwald da Silva (M) |
Coordinator - non-executive position |
Yes |
2022 - 2024 |
José Luis Campani Lourenzi (M) |
Member - non-executive position |
No |
2022 - 2024 |
Danielle Santos de Souza Calazans (F) |
Member - non-executive position |
No |
2022 - 2024 |
Paula Bicudo Magalhães (F) |
Member - non-executive position |
No |
2023 - 2025 |
Luiz Carlos Caio Tomazeli (M) |
Member - non-executive position |
No |
2023 - 2025 |
¹The members have no other duties or commitments to report.
Social, Environmental and Climate Responsibility Committee |
|||
---|---|---|---|
Member and Gender |
Executive or non-executive position |
Independence |
Tenure |
Jorge Luís Tonetto (M) |
Coordinator - non-executive position |
No |
2023 - 2025 |
Gabriel Ribeiro Fajardo (M) |
Member - non-executive position |
Yes |
2023 - 2025 |
Marilene de Oliveira Ramos (F) |
Member - non-executive position |
Yes |
2023 - 2025 |
Board of Executive Officers |
||||
---|---|---|---|---|
Member and Gender (M/F) |
Executive or non-executive position |
Independence |
Tenure |
Number of other positions and commitments held by the member and the nature of the commitments |
Fernando Guerreiro de Lemos (M) |
CEO - executive position |
No |
2023 - 2025 |
Vice Chairman of the Board of Directors |
Luiz Gonzaga Veras Mota (M) |
Deputy Chief Executive Officer and Chief Financial and Investor Relations Officer - executive position |
No |
2023 - 2025 |
Member of the Board of Directors |
Irany de Oliveira Sant'Anna (M) |
Risk Officer - executive position |
No |
2023 - 2025 |
Member of the Board of Directors |
Fernando Postal (M) |
Distribution and retail officer - executive position |
No |
2023 - 2025 |
- |
Carlos Aluísio V. Malafaia (M) |
Technology, Innovation and Digital Transformation Officer - executive position |
No |
2023 - 2025 |
- |
Adriana Celestino (F) |
Customer Service and Channel Operations Officer - executive position |
No |
2023 - 2025 |
- |
Ivanor Antonio Duranti (M) |
Credit Officer - executive position |
No |
2023 - 2025 |
- |
Gaspar Saikoski (M) |
Commercial and Distribution of Products and Services Officer - executive position |
No |
2023 - 2025 |
- |
Elizabete Rejane S. Tavares (F) |
Administrative Officer - executive position |
No |
2023 - 2025 |
- |
2-9 b) List the committees of the highest governance body that are responsible for decision-making on and overseeing the management of the organization’s impacts on the economy, environment, and people.
The Board of Directors is responsible for steering the Bank’s business, guidelines and institutional goals. It is advised by the Audit, Risk, Eligibility and Compensation, and Social, Environmental and Climate Responsibility Committees, all of which operate on a permanent basis.
2-9 c) Describe the composition of the highest governance body and its committees by:
2-9 c) i) executive and non-executive members;
2-9 c) ii) independence;
2-9 c) iii) tenure of members on the governance body;
2-9 c) iv) number of other significant positions and commitments held by each member, and the nature of the commitments;
Answered in item a.
2-9 c) v) gender;2-9 c) vi) under-represented social groups;
INDICATORS - GENDER |
||||||
---|---|---|---|---|---|---|
2023 CONSOLIDATED DATA |
||||||
Management Body |
Women |
Men |
Non-binary |
Other |
Prefer not to say |
Total |
Board of Executive Officers |
2 |
7 |
0 |
0 |
0 |
9 |
Board of Directors – Sitting members |
0 |
11 |
0 |
0 |
0 |
11 |
Supervisory Board - Members and alternates |
2 |
7 |
0 |
0 |
0 |
9 |
Total management |
4 |
25 |
0 |
0 |
0 |
29 |
INDICATORS - RACE/COLOR |
||||||||
---|---|---|---|---|---|---|---|---|
2023 CONSOLIDATED DATA |
||||||||
Management Body |
Yellow |
White |
Black |
Brown |
Indigenous people |
Other |
Prefer not to say |
Total |
Board of Executive Officers |
0 |
8 |
1 |
0 |
0 |
0 |
0 |
9 |
Board of Directors – Sitting members |
0 |
11 |
0 |
0 |
0 |
0 |
0 |
11 |
Supervisory Board - Members and alternates |
0 |
9 |
0 |
0 |
0 |
0 |
0 |
9 |
Total management |
0 |
28 |
1 |
0 |
0 |
0 |
0 |
29 |
INDICATORS - PEOPLE WITH DISABILITIES and LGBTQIA+ |
|||||
---|---|---|---|---|---|
2023 CONSOLIDATED DATA |
|||||
Management Body |
People with disabilities |
LGBTQIA+ |
Prefer not to say |
Not applicable |
Total |
Board of Executive Officers |
0 |
1 |
0 |
8 |
9 |
Board of Directors – Sitting members |
0 |
1 |
0 |
10 |
11 |
Supervisory Board - Members and alternates |
0 |
1 |
0 |
8 |
9 |
Total management |
0 |
3 |
0 |
26 |
29 |
2-9 c) vii) competencies relevant to the impacts of the organization;
The competencies of members of management are assessed during the eligibility process, according to the information presented in their CVs, in compliance with the Institution’s Nomination and Succession Policy. In addition, training on Law 13,303 is offered every year to address relevant topics, enabling a diversity of thought and more informed decision-making.
2-9 c) viii) stakeholder representation.
Of the 11 seats available on the Board of Directors, one (1) is reserved for minority common shareholders, one (1) is reserved for minority preferred shareholders, and one (1) is reserved for an employee representative.
Governance structure and composition
GRI 2-9
BOARD OF DIRECTORS
Name |
Executive or non-executive position |
Independent |
Term of Office |
---|---|---|---|
Jorge Luís Tonetto |
Chairman - non-executive position |
No |
2021 - 2023 |
Claudio Coutinho Mendes |
Vice chairman - executive position |
No |
2021 - 2023 |
Irany de Oliveira Sant’Anna Junior |
Member - executive position |
No |
2021 - 2023 |
Márcio Gomes Pinto Garcia |
Member - non-executive position |
No |
2021 - 2023 |
Eduardo Cunha da Costa |
Director - non-executive position |
No |
2021 - 2023 |
Ramiro Silveira Severo |
Member - non-executive position |
Yes |
2021 - 2023 |
João Verner Juenemann |
Member - non-executive position |
Yes |
2021 - 2023 |
Rafael Andréas Weber |
Member elected by minority common shareholders - non-executive position |
Yes |
2021 - 2023 |
Adriano Cives Seabra |
Member elected by minority preferred shareholders non-executive position |
Yes |
2021 - 2023 |
Márcio Kaiser |
Member - appointed by the employees - non-executive position |
No |
2021 - 2023 |
FISCAL COUNCIL
Name |
Executive or non-executive position |
Independent |
Term of Office |
---|---|---|---|
Bruno Pinto de Freitas |
Sitting member, elected by majority shareholders- non-executive position |
No |
2021 - 2023 |
Rogério Costa Rokembach |
Sitting member, elected by majority shareholders- non-executive position |
Yes |
2021 - 2023 |
Gustav Penna Gorski |
Sitting member, elected by minority common shareholders - non-executive position |
Yes |
2021 - 2023 |
Reginaldo Ferreira Alexandre |
Sitting member, elected by preferred shareholders - non-executive position |
Yes |
2021 - 2023 |
Bruno Queiroz Jatene |
Alternate, elected by majority shareholders - non-executive position |
No |
2021 - 2023 |
Tanha Maria Lauermann Schneider |
Alternate, elected by majority shareholders - non-executive position |
Yes |
2021 - 2023 |
Vicente Jorge Soares Rodrigues |
Alternate, elected by majority shareholders - non-executive position |
Yes |
2021 - 2023 |
Paulo Roberto Franceschi |
Alternate, elected by preferred shareholders - non-executive position |
Yes |
2021 - 2023 |
AUDIT COMMITTEE
Name |
Executive or non-executive position |
Independent |
Term of Office |
---|---|---|---|
João Verner Juenemann |
Coordinator - non-executive position |
Yes |
2020 - 2022 |
Carlos Biedermann |
Member - non-executive position |
Yes |
2021 - 2023 |
Eraldo Soares Peçanha |
Member - non-executive position |
Yes |
2021 - 2023 |
ELIGIBILITY AND COMPENSATION COMMITTEE
Name |
Executive or non-executive position |
Independent |
Term of Office |
---|---|---|---|
Arnaldo Bonoldi Dutra |
Member - non-executive position |
Yes |
2021 - 2024 |
José Luiz Castro Mendel |
Member - non-executive position |
Yes |
2021 - 2024 |
Giusepe Lo Russo |
Member - non-executive position |
No |
2021 - 2024 |
RISK COMMITTEE
Name |
Executive or non-executive position |
Independent |
Term of Office |
---|---|---|---|
João Zani |
Coordinator - non-executive position |
Yes |
2022 - 2024 |
José Luis Campani Lourenzi |
Member - non-executive position |
No |
2022 - 2024 |
Carlos Eduardo Schonerwald da Silva |
Member - non-executive position |
Yes |
2022 - 2024 |
Luanda Pereira Antunes |
Member - non-executive position |
Yes |
2021 - 2023 |
Márcio Gomes Pinto Garcia |
Member - non-executive position |
Yes |
2021 - 2023 |
SOCIAL, ENVIRONMENTAL AND CLIMATE RESPONSIBILITY COMMITTEE
Member |
Executive or non-executive position |
Independent |
Term of Office |
---|---|---|---|
Claíse Muller Rauber |
Coordinator - Non-executive position |
No |
2022 - 2023 |
Wagner Lenhart |
Member - non-executive position |
No |
2022 - 2023 |
Marivania Ghisleni Fontana |
Member - non-executive position |
No |
2022 - 2023 |
Jorge Luís Tonetto |
Member - non-executive position |
No |
2022 - 2023 |
Marilene de Oliveira Ramos Murias dos Santos |
Member - non-executive position |
Yes |
2023-2023¹ |
¹ Sworn in February 2023.
EXECUTIVE BOARD
Name |
Executive or non-executive position |
Independent |
Term of Office |
---|---|---|---|
Claudio Coutinho Mendes |
CEO - executive position |
No |
2021 - 2023 |
Irany de Oliveira Sant’Anna Junior |
Deputy CEO and Risk and Controls Officer - executive position |
No |
2021 - 2023 |
Claíse Muller Rauber |
Products, Segments and Digital Channels Officer - executive position |
No |
2021 - 2023 |
Fernando Postal |
Distribution and Retail Officer - executive position |
No |
2021 - 2023 |
Jorge Fernando Krug Santos |
IT and Innovation Officer - executive position |
No |
2021 - 2023 |
Marcus Vinícius Feijó Staffen |
CFO and IRO - executive position |
No |
2021 - 2023 |
Osvaldo Lobo Pires |
Credit Officer - executive position |
No |
2021 - 2023 |
Wagner Lenhart |
Institutional Officer - executive position |
No |
2021 - 2023 |
Marivania Ghisleni Fontana |
Administrative Officer - executive position |
No |
2021 - 2023 |
Management approach
GRI 3-3
The joint development of commitments, indicators, and targets proposed by the Bank’s departments has been showing the topic’s greater maturity within the institution and the leadership’s stance. The main guideline is the Bank’s strategic planning, established by the ESG pillar.
The methodology used to create the agenda enabled a greater engagement of the units and executive offices, which had to work together and expand their knowledge. his is an ongoing process, but it is already possible to see advancements in the governance front. In order to prepare the ESG Agenda, Banrisul assessed internal and external information to obtain an overview of the efforts required to position itself aligned to market expectations. The Company used data from interviews with senior management and online stakeholder survey to prepare its materiality matrix, and meetings and workshops with key departments to get their opinion on suggested actions, targets and indicators.
The effectiveness of this measures is yet unknown, as their results will be seen after the due implementation of the 2030 Agenda.
Impact |
Classification (positive or negative) |
Event (potential or actual) |
Time frame (short-term or long-term) |
Systemic or one-time impact |
Irreversibility (high, medium, low - only for negative impacts) |
Production chain process or activity that causes impact |
Resource / stakeholder group impacted |
---|---|---|---|---|---|---|---|
ESG Agenda is not prioritized by Senior Management |
Negative |
Actual |
Short-term |
One-time |
Medium |
Definition of the Company’s strategy. |
Shareholders and Investors, Employees, Suppliers, Banrisul’s Operations. |
Lack of ESG information to the market |
Negative |
Actual |
Short-term |
Systemic |
High |
Preparing external contents. |
Shareholders and Investors, Banrisul’s Operations. |
Conflict of Interests, leading to controversial management |
Negative |
Potential |
Short-term |
Systemic |
Medium |
Senior management processes and activities. |
Shareholders and Investors, Banrisul’s Operations. |
Management of material topics
GRI 3-3
3-3 a) Describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights.
3-3 b) Report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships.
See the answers to this content in the impact section on the material topics page.
3-3 c) Describe its policies or commitments regarding the material topic.
The Integrity Program includes the Anti-Corruption Policy, the Code of Ethics and Conduct, the Whistleblowing Channel Policy, and the Internal Control and Compliance Report.
3-3 d) Describe actions taken to manage the topic and related impacts, including:
3-3 d) i) actions to prevent or mitigate potential negative impacts;
These actions are managed by the Control, Compliance and Inspection Unit, together with other departments of the Bank. Policies, training and a whistleblowing channel are in place to prevent acts of corruption and mitigate integrity risks.
3-3 d) ii) actions to address actual negative impacts, including actions to provide for or cooperate in their remediation;
The Bank has a Whistleblowing Channel, available on the Corporate Intranet and on Banrisul’s website, under the Customer Service option. Aimed at employees, customers, users, partners or suppliers, the Channel receives complaints and communications about situations of alleged wrongdoing, of any nature, related to the Bank’s activities, which affect the Institution’s image and do not comply with internal controls and the compliance program.
3-3 d) iii) actions to manage actual and potential positive impacts.
Constant maintenance and improvement of good practices related to the prevention of illegal acts, as well as continuous training for those interested.
3-3 e) Report the following information about tracking the effectiveness of the actions taken:
3-3 e) i) processes used to track the effectiveness of the actions;
The channel is managed by an independent area, the Control and Compliance Unit, which sends a report every six months on the complaints received during the period to the Board of Directors, describing the number and nature of the communications received, the areas responsible for dealing with the situation, the average processing time and the measures adopted. Every year, the Internal Controls and Compliance Report is submitted to the Senior Management.
3-3 e) ii) goals, targets, and indicators used to evaluate progress;
- Joint development of a strategic sustainability agenda for 2023, with the direct involvement of all Executive Officers and approval by all bodies. The main guideline is the Bank’s strategic planning, established by the ESG pillar.
- Constant improvement of procedures related to the Integrity Program, such as training and preparation of reports.
- Policy indicator: the Policy provides for annual updates.
- Whistleblowing Channel: the indicator states that complaints must be responded to within 45 days and a report must be submitted to senior management every six months.
- Training: the indicator states that training on integrity is mandatory for all the Bank’s employees.
3-3 e) iii) the effectiveness of the actions, including progress toward the goals and targets;
The effectiveness of the actions are not yet known, as Banrisul will only have the results once the 2030 Agenda has been effectively implemented.
3-3 e) iv) lessons learned and how these have been incorporated into the organization’s operational policies and procedures.
The joint development of commitments, indicators, and targets proposed by the Bank’s departments has been showing the topic’s greater maturity within the institution and the leadership’s stance, and the Institution aims to constantly update the policies based on current regulations.
3-3 f) Describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e).
The methodology used to create the agenda enabled a greater engagement of the units and executive offices, which had to work together and expand their knowledge. This is an ongoing process, but it is already possible to see advancements in the governance front.
Each time regulations are updated, the information is disseminated through administrative instructions, which are available to all employees.
The Bank has a Whistleblowing Channel, available on the Corporate Intranet and on Banrisul’s website, under the Customer Service option. It is aimed at employees, customers, users, partners or suppliers and, if it is proven that employees engaged in wrongdoing, the complaints are brought to the attention of the Ethics Committee.
Nomination and selection of the highest governance body
GRI 2-10
2-10 a) Describe the nomination and selection processes for the highest governance body and its committees.
The Board of Directors currently has 11 members, of whom (i) eight are appointed by the controlling shareholder, in accordance with the current legislation (Federal Law 13,303/16; Federal Law 6,404/46 and Rio Grande do Sul State Decree 54,110/18); ii) one is appointed by the common minority shareholders, (iii) one is appointed by the preferred minority shareholders and (iv) one is a representative of employees, elected internally in accordance with regulations.
The Eligibility and Compensation Committee analyzes the nominees, checking the eligibility requirements in the Nomination and Succession Policy, which include skills, experience, availability, diversity, knowledge, behavior, culture, age and gender. The Committee reports to the State Attorney General’s Office, which decides whether the requirements have been met and whether there are no impediments. If the nomination is approved, the election process is carried out by the competent body.
2-10 b) Describe the criteria used for nominating and selecting highest governance body members, including whether and how the following are taken into consideration:
2-10 b) i) views of stakeholders (including shareholders);
The Board of Directors has 11 seats, of which one (1) is reserved for minority common shareholders, one (1) is reserved for minority preferred shareholders, and one (1) is reserved for an employee representative.
2-10 b) ii) diversity;
To reinforce its public commitment to diversity, the Organization is responsible for ensuring that, by 2030, at least 30% of the seats in Senior Management, the Fiscal Council and the Statutory Committees are allocated to diversity, a commitment that extends to the Group’s Subsidiaries, as stipulated in article 111 of the Bylaws.
2-10 b) iii) independency;
The Board of Directors currently has 11 members, of whom (i) eight are appointed by the controlling shareholder, in accordance with the current legislation (Federal Law 13,303/16; Federal Law 6,404/46 and Rio Grande do Sul State Decree 54,110/18); ii) one is appointed by the common minority shareholders, (iii) one is appointed by the preferred minority shareholders and (iv) one is a representative of employees, elected internally in accordance with regulations.Through this composition, the Board is in compliance with article 22 of the Bylaws, which determines, among other things, that 30% of the appointed members are independent, a criterion considered by Banrisul when selecting the members of the highest governance body
2-10 b) iv) competencies relevant to the impacts of the organization.
The competencies of members of management are assessed during the eligibility process, according to the information presented in their CVs, in compliance with the Institution’s Nomination and Succession Policy. In addition, training on Law 13,303 is offered every year to address relevant topics, enabling a diversity of thought and more informed decision-making. The current eligibility process carried out by Banrisul involves various spheres (the Finance Department, the Civil House, the State Attorney General’s Office, among others), providing security and reliability for all stakeholders.
Nomination and selection of the highest governance body
GRI 2-10
After the Management Proposal is published, the shareholders make nominations for the Board of Directors, which are subsequently submitted to the Chief of Staff of the Government of the State of Rio Grande do Sul for approval. If the nominations are approved, their names and information will be forwarded to the Treasury Department for the opening of an administrative proceeding via the PROA system. Upon the receipt of the Administrative Proceeding, the Eligibility and Compensation Committee analyzes the nominee, taking into consideration the eligibility requirements outlined in the Nomination and Succession Policy, which determine that the background and experience of the nominees for the Board of the Directors should be assessed, as well as their time availability to perform the duties, diversity, knowledge, experience, behavior, cultural aspects, age group, and gender. The Committee’s opinion is forwarded to the State Attorney General’s Office for a final decision about the fulfillment of the requirements and the absence of impediments. Once the nomination has been approved by the State Attorney General’s Office, the proceeding returns to the Company, so that the election can be held.
Every two years, before the Annual and Extraordinary Shareholders’ Meeting, shareholders submit their candidates for the highest governance body. The controlling shareholder makes its nominations considering the criteria set forth in the current legislation (Federal Law 13,303/16; Federal Law 6,404/46 and State Decree RS 54,110/18).
In 2022, the Nomination and Succession Policy was updated and stated that the election of Banrisul’s Board of Directors members, should include seats for Diversity groups as of 2023, as follows: I – the shareholder, or group of shareholders, with a right to nominate 25-40% of seats on Banrisul’s Board of Directors, shall be responsible for allocating at least one of the openings for members of the Diversity group; II – the shareholder, or group of shareholders, with a right to nominate for Banrisul’s Board of Directors any percentage higher than that established in item I must allocate two or more openings for members of the Diversity group; III – Grupo Banrisul must adjust the composition of the Boards of Directors, which shall respect the minimum percentage of 30% for openings aimed at the Diversity group, by 2030.
Independence criteria must also be considered, as provided for in article 22 of the Bylaws, which can be read here.
Banrisul’s current eligibility process involves several spheres (State Department of Finance, State Chief of Staff and State Attorney General’s Office, among others). This verification flow conveys security and reliability to all stakeholders.
Operations assessed for risks related to corruption
GRI 205-1
205-1 a) Total number and percentage of operations assessed for risks related to corruption.
Overall, Banrisul had five operations assessed by the Corporate Risks Unit in 2023. This figure was not measured as a percentage of total operations.
205-1 b) Significant risks related to corruption identified through the risk assessment.
Operational risk management includes identifying and assessing external fraud events, the possibility of employee misconduct that offers or results in undue advantage and operational flaws in developing processes to assess or identify suspicious operations.These actions are managed by the Control, Compliance and Inspection Unit, together with other departments of the Bank. Policies, training and a whistleblowing channel are in place to prevent acts of corruption and mitigate integrity risks. The policies are reviewed annually reflecting updates to regulations and administrative instructions.
Operations assessed for risks related to corruption
GRI 205-1
According to Banrisul’s Anti-Corruption Policy, all those subject to the Policy are responsible for fostering an ethical culture and for creating an environment of permanent corruption control and prevention, in which it is possible to monitor and identify, through Due Diligence procedures, operations from customers and non-customers – individuals and companies – and actions or suspected corruption crimes, as well as enforcing the internal integrity and auditing mechanisms and procedures, encouraging whistleblowing and the effective application of Banrisul’s Anti-Corruption Policy and Code of Ethics and Conduct.
Moreover, in 2021, a Social, Environmental and Climate Risks (RSAC, in Portuguese) assessment questionnaire was developed for operations over R$10 million, which includes anti-corruption questions.
Operational risk management includes identifying and assessing external fraud events, the possibility of employee misconduct that offers or results in undue advantage and operational flaws in developing processes to assess or identify suspicious operations.
The Bank is subject to Brazilian and foreign anti-corruption legislation. These laws require the adoption of integrity procedures in order to mitigate the risk that any person, acting on behalf of the Bank, may offer an undue advantage to a public agent, in order to obtain benefits of any kind. The transnational scope legislations, including, but not limited to, the U.S. Foreign Corrupt Practices Act of 1977 and the UK Bribery Act of 2000, in addition to Federal Law no. 12,846/13, provide for the adoption of specific policies and procedures for the prevention and fight against illegal acts related to corruption of public administration entities and government representatives, which aim at ensuring any kind of advantage. They also require the Bank to keep its books and records accurate and rely on an internal controls system to certify their respective veracity, in addition to the prevention of illegal activities.
Process to determine remuneration
GRI 2-20
2-20 a) Describe the process for designing its remuneration policies and for determining remuneration, including:
2-20 a) i) whether independent highest governance body members or an independent remuneration committee oversees the process for determining remuneration;
The Committee is responsible for assisting the Board of Directors in determining compensation by analyzing future internal and external scenarios and their possible impacts on the compensation policy for the Bank’s Management and the Group’s Subsidiaries. To prepare the Compensation Proposal, this committee analyzes the institution’s figures vis-à-vis market practices in order to identify significant discrepancies in relation to similar organizations and propose the necessary adjustments.
2-20 a) ii) how the views of stakeholders (including shareholders) regarding remuneration are sought and taken into consideration;
The following take part in defining remuneration policies: independent members (Eligibility and Remuneration Committee), the Board of Directors, the Government of the State of Rio Grande do Sul (controlling shareholder) and other shareholders. Board members and shareholders have their opinions recorded in the minutes of ordinary and extraordinary meetings and assemblies. The definition of employee remuneration includes the participation of representative bodies, through collective bargaining agreements.
2-20 a) iii) whether remuneration consultants are involved in determining remuneration and, if so, whether they are independent of the organization, its highest governance body and senior executives.
As per CMN Resolution 3,921/10, the Eligibility and Compensation Committee is responsible for assisting in the process of determining compensation and is composed of three independent members.
2-20 b) Report the results of votes of stakeholders (including shareholders) on remuneration policies and proposals, if applicable.
The individual voting results of members of the board of directors or committee members are not available for confidentiality reasons.
Process to determine remuneration
GRI 2-20
The responsibilities of the Eligibility and Compensation Committee are:
(i) drafting the compensation policy for Management of the Bank and its subsidiaries, suggesting to the respective Boards of Directors various forms of fixed and variable compensation, in addition to benefits and special recruiting and severance programs;
(ii) proposing to the Boards of Directors of the Bank and subsidiaries the overall Management compensation amount to be submitted to the respective Shareholders’ Meetings, pursuant to Article 152, of Law 6,404, of 1976;
(iii) assessing future internal and external scenarios and their possible impacts on the Management compensation policy of the Bank and its subsidiaries;
(iv) analyzing the Management compensation policy of the Bank and its subsidiaries vis-à-vis market practices in order to identify significant discrepancies compared its peers, proposing the necessary adjustments.
As per CMN Resolution 3,921/10, the Eligibility and Compensation Committee is responsible for assisting in the process of determining compensation. The Committee is composed of three independent members, all of whom are natural persons residing in Brazil, with higher education degrees and technical skills suitable for the position they hold. The members also meet the criteria for holding positions in statutory bodies of financial and other institutions authorized to operate by the Brazilian Central Bank.
The board members convene in ordinary and extraordinary meetings, and their considerations are recorded in minutes. In turn, shareholders can express their opinions at the Annual/Extraordinary Shareholders Meeting.
Remuneration policies
GRI 2-19
The Board of Directors members are only entitled to fixed monthly compensation as fees, and are not entitled to variable compensation or direct and/or indirect benefits. Executive Board members are entitled to monthly compensation in the form of monthly wage plus a representation fee, the annual amount of which must not exceed the overall management compensation amount set by the Extraordinary and Annual Shareholders’ Meeting. They are also entitled to Banrisul’s Profit Sharing Program (PLR, in Portuguese), calculated in accordance with the rules established by the Board of Directors, considering the rules applicable to the payment of PLR to employees, as defined in the Banking Employees’ Collective Bargaining Agreement. In addition to the PLR, the Banrisul Conglomerate may pay variable compensation to its executive officers, provided it is included in the overall compensation approved by the Shareholders’ Meeting, observing the limits established by the legislation in force and based on criteria that may be defined by the Board of Directors.
Remuneration policies
GRI 2-19
2-19 a) Describe the remuneration policies for members of the highest governance body and senior executives, including:
2-19 a) i) fixed pay and variable pay;
The overall compensation of Senior Management and the Statutory Committees is set annually by the Shareholders’ Meeting, and the Board of Directors is responsible for defining the individual compensation of each Body.
The members of the Board of Directors receive a fixed monthly fee, with no variable compensation or benefits.
The members of the Board of Executive Officers receive fixed monthly compensation and representation fees and are entitled to Profit Sharing (PLR, in Portuguese) and benefits such as paid time off, meal allowance, food basket allowance and health insurance, as well as variable compensation, provided that it is included in the overall compensation mentioned above, subject to the limits set by current legislation and based on criteria defined by the Board of Directors.
2-19 a) ii) sign-on bonuses or recruitment incentive payments;
Not applicable – the policy does not provide for this type of bonus.
2-19 a) iii) termination payments;
Not applicable – the policy does not provide for this type of payment.
2-19 a) iv) clawbacks;
Not applicable – the policy does not provide for clawbacks.
2-19 a) v) retirement benefits.
Officers can also join private pension and insurance plans. These benefits may vary according to the specific profile of each professional. Officers who were Banrisul employees before taking office will be covered by the benefit plans they had when they were employees.
2-19 b) Describe how the remuneration policies for members of the highest governance body and senior executives relate to their objectives and performance in relation to the management of the organization’s impacts on the economy, environment, and people.
In addition to the Profit Sharing – PLR, in Portuguese ,(as per collective bargaining agreement), the Banrisul Conglomerate may pay variable compensation to its executive officers, provided it is included in the overall compensation approved by the Shareholders’ Meeting, observing the limits established by the legislation in force and based on criteria that may be defined by the Board of Directors.
Role of the highest governance body in overseeing the management of impacts
GRI 2-12
2-12 a) Describe the role of the highest governance body and of senior executives in developing, approving, and updating the organization’s purpose, value or mission statements, strategies, policies, and goals related to sustainable development.
In line with its responsibility for steering the Bank’s business, guidelines and goals, the Board of Directors reviews and approves risk management policies, strategies and limits, and sets risk appetite levels in the Risk Appetite Statement (RAS), documented for Banrisul’s Prudential Conglomerate. The Bank also has the Social, Environmental and Climate Responsibility Policy (PRSAC, in Portuguese), which establishes the guidelines for conducting responsibility actions for each area, in a manner compatible with the nature of its activities and the complexity of its products and services, balancing business opportunities, to contribute to the sustainable development of the regions in which Banrisul operates.
Based on CVM Resolution 4945/21, the PRSAC also establishes that governance is effectively delegated to the Board of Directors and an officer responsible for implementing the actions designed to ensure effectiveness. In order to monitor and manage initiatives related to sustainability, the Company relies on a statutory Social, Environmental and Climate Responsibility Committee (CRSAC, in Portuguese), which is responsible for making recommendations to the Board of Directors and assessing the compliance of implemented actions with the Responsibility Policy.
2-12 b) Describe the role of the highest governance body in overseeing the organization’s due diligence and other processes to identify and manage the organization’s impacts on the economy, environment, and people, including:
2-12 b) i) whether and how the highest governance body engages with stakeholders to support these processes;
As the institution’s highest body as regards the Risk Appetite Statement (RAS), the Board of Directors establishes the risk appetite levels and reviews them annually, supported by the Chief Risk Officer (CRO), the Board of Executive Officers and the Risk Committee.
2-12 b) ii) how the highest governance body considers the outcomes of these processes.
The Institution has developed a series of indicators and flags to monitor its risk appetite, which are periodically monitored and reported to Senior Management by means of reports and a dashboard.
2-12 c) Describe the role of the highest governance body in reviewing the effectiveness of the organization’s processes as described in 2-12-b, and report the frequency of this review.
The Board of Directors meets monthly to assess the management reports on the main risks to which the institution is exposed. Changes to capital and corporate risk management policies are assessed annually by the body. At Management level, Banrisul relies on the Corporate Risk Committee and the Control and Risk Executive Office and, statutorily, on the Statutory Risk Committee.
Role of the highest governance body in overseeing the management of impacts
GRI 2-12
The composition of the Board of Directors ensures a seat for common minority shareholders, preferred minority shareholders and a representative of the employees, who is chosen by internal election, according to the Board of Directors Charter. Thus, stakeholder groups are engaged in the Board of Directors meetings.
The Board of Directors is responsible for the Company’s overall direction of business, institutional guidelines and goals. As regards Integrated Capital and Corporate Risk Management, the Board is responsible for:
a) Establishing the Institution’s risk appetite levels in the Risk Appetite Statement (RAS) and reviewing them supported by the Risk Committee, the Executive Board and the Chief Risk Officer (CRO);
b) Ensuring compliance with the Institution’s policies, strategies and risk management limits;
c) Whenever necessary, authorizing exceptions to policies, procedures, limits and risk appetite levels set out in the RAS;
d) Ensuring that the Institution’s compensation structure does not encourage behaviors that are incompatible with risk appetite levels set out in the RAS;
e) Ensuring that the Institution keeps adequate and sufficient capital and liquidity levels;
f) Having a broad and integrated knowledge of risks that can hinder capital.
As for Corporate Risk Management, the Board of Directors, the Risk Committee, the CRO and the Executive Board have seral joint responsibilities, including:
a) Understanding, in a broad and integrated way, risks that can impact the Institution’s capital and liquidity;
b) Understanding the limits of information included in capital and risk management reports;
c) Ensuring that the Institution complies with the content of the RAS;
d) Understanding the limits and uncertainties related to the assessment of risk models, even when they are developed by a third party, and the methodologies used in risk management structure; and
e) Ensuring the Institution’s different levels understand and continually monitor risks.
The Board of Directors meets periodically to evaluate changes to the capital and corporate risk management policies, as well as management reports on the main risks to which the Institution is exposed. At Management level, Banrisul relies on the Corporate Risk Committee and the Control and Risk Executive Office and, statutorily, on the Statutory Risk Committee.
Role of the highest governance body in sustainability reporting
GRI 2-14
In compliance with CMN Resolution 4,945, of September 15, 2021, Banrisul’s Social, Environmental and Climate Responsibility Policy (PRSAC, in Portuguese) determines that it is incumbent upon the Executive Board, a governance body elected by the Board of Directors, to:
a) provide input and participate in the decision-making related to the drafting and review of the PRSAC, assisting the Board of Directors;
b) support the implementation of actions to ensure this Policy’s effectiveness;
c) monitor and evaluate implemented actions;
d) ensure that implemented actions are improved whenever possible deficiencies are identified;
e) help and encourage the adequate and reliable dissemination of mandatory information;
f) manage the PRSAC at Banrisul. The responsibilities of the Board of Directors include ensuring that the Institution complies with the PRSAC and taking measures to ensure its effectiveness.
Banrisul has a the Social, Environmental and Climate Responsibility Committee (CRSAC, in Portuguese), an advisory body to the Board of Directors, whose duties and responsibilities are to:
a) make recommendations to the Board of Directors on the drafting and review of the Social, Environmental and Climate Responsibility Policy;
b) evaluate if the actions implemented are in compliance with the Social, Environmental and Climate Responsibility Policy and, whenever necessary, make recommendations for improvement;
c) keep records of its deliberations and decisions;
d) evaluate and monitor the Bank’s sustainable performance and the effectiveness of the actions laid down in the Sustainability Plan;
e) monitor advancements in sustainability, seeking to identify opportunities and risks, in order to create value for the Bank and its stakeholders;
f) propose and follow-up the execution of initiatives that improve the Bank’s socio-environmental performance;
g) assisting the Board of Directors in incorporating sustainability into the Company’s business strategy and administrative practices and follow up its progress;
h) analyze, monitor and issue recommendations and opinions to support the Board of Directors’ decisions on policies and practices related to its field;
i) fulfil other duties determined by the Board of Directors.
Role of the highest governance body in sustainability reporting
GRI 2-14
2-14 a) Report whether the highest governance body is responsible for reviewing and approving the reported information, including the organization’s material topics, and if so, describe the process for reviewing and approving the information.
The Sustainability Report is submitted for approval to the Board of Directors, which receives the complete document, including the assurance report issued by the External Audit firm.
2-14 b) If the highest governance body is not responsible for reviewing and approving the reported information, including the organization’s material topics, explain the reason for this.
Not applicable as the Board of Directors is responsible for approving reported information.
Tax governance, control and risk management
GRI 207-2
The Fiscal Council, through any of its members, is responsible for overseeing Management’s acts and verifying compliance with legal and statutory duties, according to the Fiscal Council’s Internal Regulation.
Banrisul does not have a policy on tax risk management. Some of the tax risks are identified, managed and monitored focused on Operational Risk, e.g., compliance with the legislation and rules.
The Operational Risk department identifies risks, whose control compliance are assessed by the Controls and Compliance department. Moreover, the Company has a whistleblowing channel, with a general scope that can receive reports on taxes.
Banrisul does not have a policy on tax risk management. Some of the tax risks are identified, managed and monitored focused on Operational Risk, e.g., compliance with the legislation and rules. The Fiscal Council, through any of its members, is responsible for overseeing and assessing Management’s acts and verifying compliance with legal and statutory duties, according to the Fiscal Council’s Internal Regulation. The Operational Risk department identifies risks, whose control compliance are assessed by the Controls and Compliance department.
Coverage and frequency of audits to assess implementation of environmental and social policies and risk assessment procedures
GRI-G4 DMA
Whether the organization has implemented auditing systems for its environmental and social risk assessment policies.
In its organizational structure, the Bank has an Internal Audit area, which reports directly to the Board of Directors, whose scope considers all the functions of the Bank and the other companies that make up the conglomerate, observing the guidelines of CMN Resolution 4,879/2020.
Both the completed audit and the verification in progress were carried out by the Internal Audit, based on CMN Resolution 4,945, of September 15, 2021, and CMN Resolution 4,557, of February 23, 2017. Most of the comments refer to the effectiveness and implementation of the Social, Environmental and Climate Responsibility Policy.
For the year 2024, the Bank plans to carry out the audit, once again, within the scope of CMN Resolution No. 4,945/2021.
Any exclusions or limitations to the audit coverage of regions or products and services.
There are no exclusions or limitations to audit coverage related to regions or products and services.
Whether the audit(s) was carried out using internal/external auditor(s).
The internal audit department is responsible both for the completed audit and the one in progress.
The names of any standards utilized for the audit.
CMN Resolution 4,945, of September 15, 2021.
CMN Resolution 4,557, of February 23, 2017.
Follow-up actions (if any) to overall findings of the audit(s).
Among the follow-up actions for overall audit findings, there are actions aimed at the effectiveness of Social, Environmental and Climate Responsibility Policy (PRSAC, in Portuguese), the dissemination of complete and up-to-date information and the implementation of the PRSAC.
Coverage and frequency of audits to assess implementation of environmental and social policies and risk assessment procedures
GRI-G4 DMA
Banrisul’s organizational structure includes the Internal Audit department, reporting to the Board of Directors, whose scope of activities considers all duties of Banrisul and the other companies in the conglomerate, in compliance with CMN Resolution 4,879/2020.
Therefore, as of the publication of CMN Resolution 4,945, of September 15, 2021, an audit forecast was included in the Internal Audit planning for 2022. Works began in August 2022 and were completed in February 2023. For 2023, a social, an environmental and climate risk management audit is planned according to CMN Resolution 4,557, of February 23, 2017.
The internal audit department is responsible both for the past and for the future audit, as per:
– CMN Resolution 4,945, of September 15, 2021
– CMN Resolution 4,557, of September 23, 2017
Below, we list some Internal Audit findings that are currently being monitored. We must note that all the findings/reports issued by the Internal Audit are in compliance with the Policy on Management of Internal Audit Findings, approved by the Conglomerate’s Board of Directors:
– Actions to ensure PRSAC’s Effectiveness: drafting/preparation and validation of indicators relates to the Sustainability Agenda. Expectation to hire an external consulting firm to assist in this process. Timetable/deadlines will be established by the managing department.
– Dissemination of Complete and Updated Information: combined actions of the Sustainability Corporate Department and the Institution’s other departments, in addition to the creation of working groups for mapping sustainable products and sensitive sectors as regards social, environmental or climate aspects, as well as the forecast for hiring external consultants to assist in this project. Timetable/deadlines will be established by the managing department.
– Implementation of the PRSAC: initiatives to enable the implementation of social, environmental and climate responsibility principle and guidelines established in the PRSAC, as well as to ensure their compatibility and integration with the Institution’s other policies. Expectation to hire an external consulting firm to assist in this process. Timetable/deadlines will be established by the managing department.
Direct (Scope 1) greenhouse gas (GHG) emissions; Energy indirect (Scope 2) greenhouse gas (GHG) emissions; and Other indirect (Scope 3) greenhouse gas (GHG) emissions
GRI 305-1, GRI 305-2, GRI 305-3
Tons of CO2 equivalent p.a. |
||||
---|---|---|---|---|
Type of emissions |
2020 |
2021 |
2022 |
△ 2022/2021 |
Scope 1 (Direct emissions) |
639.7 |
958.9 |
728.3 |
-24.0% |
Scope 2 (indirect emissions) |
2,067.6 |
4,642.3 |
1,446.8 |
-68.8% |
Scope 3 (other indirect emissions) |
31.0 |
5,054.4 |
7,685.0 |
52.0% |
Total emissions (Scope 1, 2 and 3) |
2,738.3 |
10,655.6 |
9,860.2 |
-7.5% |
Total Biogenic emissions of CO2 in Scope 3¹ |
13.8 |
900.3 |
1,463.4 |
62.6% |
Other - HCFC 22 (R22) |
2,970.7 |
3,010.0 |
1,007.5 |
-66.5% |
¹Considers scope 1 and 3 emissions
As for fugitive emissions, which are encompassed in Scope 1 emissions, Banrisul began a process to modernize its air conditioning equipment, in order to reduce fugitive gas emissions. In this sense, we believe it is already possible to see a slight reduction in fugitive emissions due to this program.
As for mobile combustion, Banrisul will change the fuel used by its proprietary and leased vehicle fleet to ethanol in 2023. The goal is to have the entire fleet using this fuel whenever available (given that not every gas station offers ethanol, especially when the vehicles are located in smaller cities), in order to reduce emissions from mobile combustion.
The reduction seen in emissions for reference year 2022 was due to a reduction in the reference conversion factor used by the GHG Protocol tool. In 2021, the average annual factor (tCO2/MWH) was 0.1264 and, in 2022, it was 0.0426, which explains the decrease in tCO2 equivalent emissions.
Measurement of Scope 3 emissions improved after one year. For the 2022 inventory, Banrisul included additional information in the Upstream Transport category, related to light ATM maintenance vehicles that were not included in the previous inventories. Similarly, cash and money deposit bag transportation increased significantly, in absolute number of liters of fuel used from 562,557 in 2021 to 986,962 in 2022, largely due to the gradual recovery of the economy after the pandemic.
There are no reduction targets defined, since the Bank intends to increase the number of categories included in the Scope 3, leading to an upturn in emissions.
Emissions
GRI 305-1, GRI 305-2, GRI 305-3
305-1 a) Gross direct (Scope 1) GHG emissions in metric tons of CO2 equivalent.
305-1 c) Biogenic CO2 emissions in metric tons of CO2 equivalent.
305-2 a) Gross location-based energy indirect (Scope 2) GHG emissions in metric tons of CO2 equivalent.
305-3 a) Gross other indirect (Scope 3) GHG emissions in metric tons of CO2 equivalent.
305-3 c) Biogenic CO2 emissions in metric tons of CO2equivalent.
Metric tons of CO2 per year 1 2 3 |
|||||
---|---|---|---|---|---|
Type of emissions |
2021 |
2022 |
2023 |
△ 2023/2022 |
△ 2023/2021 |
Scope 1 (direct emissions) |
958.9 |
728.5 |
734.3 |
0.8% |
-23.4% |
Scope 2 (indirect emissions) ⁴ |
4,642.3 |
1,446.8 |
1,352.4 |
-6.5% |
-70.9% |
Scope 3 (Other indirect emissions) |
5,054.4 |
7,684.9 |
6,176.2 |
-19.6% |
22.2% |
Total emissions (scopes 1, 2 and 3) |
10,655.6 |
9,860.1 |
8,262.9 |
-16.2% |
-22.5% |
Biogenic CO2 emissions 5 |
900.3 |
1,463.5 |
1,514.6 |
3.5% |
68.2% |
Other - HCFC 22 (R22) |
3,010.0 |
1,007.5 |
1,217.5 |
20.8% |
-59.6% |
¹Scope 2 emissions recorded a reduction in both 2022 and 2023 due to a decrease in the conversion factor of the National Integrated System (SIN, in Portuguese) used by the GHG methodology to convert MWh consumption into tCO2.
²Regarding biogenic emissions, the variation arises from improved data collection for commuting emissions and, in 2023, we began considering emissions from employees working remotely, which were previously not measured due to uncertainties about the appropriate methodology.
3As for non-Kyoto emissions (R22), the reduction is due to the ongoing implementation of air conditioning system renewal at Banrisul’s premises, aimed at reducing the average age of equipment and consequently reducing fugitive GHG emissions.
4For scope 2, only CO2 was included in the calculation.
5Considering scope 1 and 3 emissions.
305-1 b) Gases included in the calculation; whether CO2 , CH4 , N2O, HFCs, PFCs, SF6 , NF3 , or all.
Todos.
305-1 d) Base year for the calculation, if applicable, including:
305-1 d) i) the rationale for choosing it;
In 2021, Banrisul completed its first greenhouse gas inventory, measuring emissions for 2020, based on the GHG methodology. However, the first complete and third-party assured inventory refers to the 2021 fiscal year. For this reason, the reference year used as a measure to monitor emissions over time is 2021.
305-1 d) ii) emissions in the base year;
958.9 tCO2.
305-1 d) iii) the context for any significant changes in emissions that triggered recalculations of base year emissions.
The base year used for emissions comparison is 2021, as it was the first comprehensive and assured inventory year. In this regard, we restated the information on emission quantity from the previous year (2022), which did not reflect the correct base year emissions (2021).
305-1 e) Source of the emission factors and the global warming potential (GWP) rates used, or a reference to the GWP source.
Emission factors and indices used according to the GHG Protocol calculation tool.
305-1 f) Consolidation approach for emissions; whether equity share, financial control, or operational control.
Operational control.
305-1 g) Standards, methodologies, assumptions, and/or calculation tools used.
The GHG Protocol calculation methodology was used to prepare the inventory, which was assured by an independent audit firm.
305-2 b) If applicable, gross market-based energy indirect (Scope 2) GHG emissions in metric tons of CO2 equivalent.
1,352.402 tCO2 equivalent, measured considering the year 2023 for all Banrisul companies.
305-2 c) If available, the gases included in the calculation; whether CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, or all.
For scope 2, only CO2.
305-2 d) Base year for the calculation, if applicable, including:
305-2 d) i) the rationale for choosing it;
In 2021, Banrisul completed its first greenhouse gas inventory, measuring emissions for 2020, based on the GHG methodology. However, the first complete and third-party assured inventory refers to the 2021 fiscal year. For this reason, the reference year used as a measure to monitor emissions over time is 2021.
305-2 d) ii) emissions in the base year;
4,642.3 tCO2 equivalent identified in emissions in 2021, according to the GHG Protocol methodology.
305-2 d) iii) the context for any significant changes in emissions that triggered recalculations of base year emissions.
The base year used for emissions comparison is 2021, as it was the first comprehensive and assured inventory year. In this regard, we restated the information on emission quantity from the previous year (2022), which did not reflect the correct base year emissions (2021).
305-2 e) Source of the emission factors and the global warming potential (GWP) rates used, or a reference to the GWP source.
Emission factors and indices used according to the GHG Protocol calculation tool.
305-2 f) Consolidation approach for emissions; whether equity share, financial control, or operational control.
Operational control.
305-2 g) Standards, methodologies, assumptions, and/or calculation tools used.
The GHG Protocol calculation methodology was used to prepare the inventory, which was assured by an independent audit firm.
If available, include the targets for the next cycle.
The Bank is currently migrating its energy consumption to renewable sources. As a result, it has 11,417.989 I-REC certificates, equivalent to 11,417.989 MWh of electricity generated from renewable sources, reducing greenhouse gas emissions by 465,054 tCO2 equivalent, reinforcing the Company’s commitment to a cleaner and more sustainable energy matrix.
305-3 b) If available, the gases included in the calculation; whether CO2; CH4; N2O; HFCs; PFCs, SF6; NF3; or all.
All, according to the GHG Protocol tool.
305-3 d) Other indirect (Scope 3) GHG emissions categories and activities included in the calculation.
Only the categories set out in the GHG Protocol methodology tool were used.
305-3 e) Base year for the calculation, if applicable, including:
305-3 e) i) the rationale for choosing it;
In 2021, Banrisul completed its first greenhouse gas inventory, measuring emissions for 2020, based on the GHG methodology. However, the first complete and third-party assured inventory refers to the 2021 fiscal year. For this reason, the reference year used as a measure to monitor emissions over time is 2021.
305-3 e) ii) emissions in the base year;
5,054.4 tCO2 equivalent in scope 3 in 2021.
305-3 e) iii) the context for any significant changes in emissions that triggered recalculations of base year emissions.
The base year used for emissions comparison is 2021, as it was the first comprehensive and assured inventory year. In this regard, we restated the information on emission quantity from the previous year (2022), which did not reflect the correct base year emissions (2021).
305-3 f) Source of the emission factors and the global warming potential (GWP) rates used, or a reference to the GWP source.
Emission factors and indices used according to the GHG Protocol calculation tool.
305-3 g) Standards, methodologies, assumptions, and/or calculation tools used.The GHG Protocol calculation methodology was used to prepare the inventory, which was assured by an independent audit firm.
Financial implications and other risks and opportunities due to climate change
GRI 201-2
201-2 a) Risks and opportunities posed by climate change that have the potential to generate substantive changes in operations, revenue, or expenditure, including:
201-2 a) i) a description of the risk or opportunity and its classification as either physical, regulatory, or other;
Short-term physical climate risk: customers’ reduced payment capacity in the event of extreme weather events, such as heavy rains and periods of drought, including risks related to climate vulnerability in agribusiness credit transactions.
Medium-term physical climate risk: concentration of the loan portfolio in economic sectors most likely to suffer impacts related to extreme weather events, with the risk of compromising the Bank’s liquidity and competitiveness.
Climate transition risk: business relationship with sensitive and carbon-intensive industries. In the long term, by maintaining business relationships with these sectors, we can be negatively affected by changes in consumer preferences, as well as by restrictions, limitations and even bans on financed production processes.
201-2 a) ii) a description of the impact associated with the risk or opportunity;
In the short term, extreme events, such as heavy rainfall and periods of drought, can harm customers’ payment capacity, especially in sectors that are more susceptible to the effects of climate change.
In the medium term, the concentration of the loan portfolio in economic sectors most likely to suffer impacts related to extreme weather events can compromise the Institution’s liquidity and competitiveness.
In the long term, the Institution, by maintaining business relationships with sensitive and carbon-intensive industries, can be negatively affected by changes in consumer preferences, as well as by restrictions, limitations and even bans on financed production processes.
201-2 a) iii) the financial implications of the risk or opportunity before action is taken;
Customers’ capacity to honor their financial commitments to the Institution can be compromised.
201-2 a) iv) the methods used to manage the risk or opportunity;
The business strategy aims to minimize the risks to which we are exposed in order to protect the assets and interests of customers, shareholders, employees and other stakeholders. The Risk Appetite Statement (RAS) is the instrument that defines the level of risk that the Institution is willing to accept in order to achieve its goals, regularly monitoring and reporting to higher bodies on the status of the indicators for monitoring social, environmental and climate risks.
Capital management is treated as an ongoing process, compatible with the nature of the operations, the complexity of the products and services offered and the scale of the risk exposure.
For relevant changes or the development of new products and services, a Social, Environmental and Climate Risk (RSAC, in Portuguese) analysis is carried out based on the information provided by the requesting business area. When necessary, recommendations for improvement are made in order to mitigate possible social, environmental and climate risks.
Where applicable, RSAC criteria are analyzed in credit transactions using a specific form, covering the industry, location, legal and management characteristics of the counterpart and the transaction.
Business opportunities are being developed by expanding the supply of sustainable products, such as the Sustainability CDC line, which finances renewable energy projects, electric charging stations, energy efficiency projects and electric scooters, among others.
In credit risk analysis, when applicable, the result of the assessment of social, environmental and climate risks is considered as part of a set of variables that affect the definition of the risk limit for customers.
201-2 a) v) the costs of actions taken to manage the risk or opportunity.
The costs of the measures taken to manage these risks or opportunities linked to climate issues and sustainability amounted to R$ 348.3 thousand in 2023.
Management approach
GRI 3-3
For policies and commitments related to this material topic, the Board of Directors approved the Social, Environmental and Climate Risk Policy (PRASC in Portuguese), which was published in June 2022 and aims to set out the guidelines for the Bank’s and Banrisul Group subsidiaries’ social, environmental and climate responsibility activities, aligned to the nature of their activities and the complexity of their products and services. The PRSAC seeks to foster sustainability, balancing business opportunities with social, economic, environmental and climate responsibilities, contributing to the sustainable development of the regions where Banrisul operates.
The Institutional Policy on Social, Environmental and Climate Risk Management, updated in 2022 based on new regulatory framework, is targeted at outlining the management processes, seeking to mitigate these risks and, consequently, safeguard the assets and interests of its customers, shareholders, employees and other stakeholders.
To manage the topic and its related impacts, Banrisul manages social, environmental and climate risks by identifying, measuring, assessing, monitoring, reporting, controlling and mitigating other corporate risks in an integrated way, keeping risk exposure at a level the Institution is willing to take and ensuring adherence to its Institutional Policies.
The Institution controls and mitigate potential negative impacts through initiatives and strategies that aim to keep exposure to social, environmental and climate risks at adequate levels. Risk treatment options are described and formalized through initiatives that can have one or more procedures and mitigate one or more risks.
Banrisul adopts a series of actions to mitigate potential negative impacts, mainly regarding the exposure of its credit operations, when applicable, i.e.:
– Contractual clauses determining that the borrower must comply with the respective legislation and adopt periodic monitoring;
– Contractual clauses foreseeing the possibility of early maturity of the operations in case of irregularities of this nature;
– Checking if environmental licenses and certificates are valid;
– Requiring the Biosafety Quality Certificate (CQB, in Portuguese), issued by the National Biosafety Technical Commission (CTNBio, in Portuguese);
– Applying the Survey of Indications of Contamination in Urban Properties (LIC, in Portuguese) form;
– Applying the social, environmental and climate risk analysis questionnaire, for operations above R$10 million;
– Monitoring agribusiness credit operations through the Social and Environmental Compliance System.
As regards its activities, Banrisul mitigates its exposure to potential negative impacts by adopting, among others, the listed action:
– In relevant contracting and procurement processes, it identifies the contracting risk matrix and social and environmental requirements.
The Institution identifies and remedies actual negative Social, Environmental and Climate (SAC, in Portuguese) impacts by consulting information in public lists and checking the activities, products and services subject to social and environmental legislation. As for operations, Social, Environmental and Climate Risks inherent to the activity’s economic industry are identified, based on the National Registry of Economic Activity (CNAE – Cadastro Nacional de Atividade Econômica) code.
As for the credit portfolio as a whole, Banrisul is developing a climate stress test model aimed at measuring the impact of climate events on the overall capital index, demonstrating the financial impact and defining new strategies for significant events.
The characteristics of the Institution’s products, services, activities and processes as well as the activities of its counter parties, controlled companies, suppliers and relevant outsourced service providers are assessed for potential risks of violation of fundamental rights and guarantees or acts harmful to the common interest; environmental degradation, including the excessive use of natural resources; and changes in weather patterns.
For each operational risk event, the Operational Losses Database identifies, when applicable, the operational losses linked to the Social, Environmental and Climate Risk. This scope is highlighted in civil and labor lawsuits, administrative proceedings, fines and other events.
To manage the positive impacts, the “Contribution to the Green Economy” indicator is monitored on a monthly basis to measure how much of the corporate credit portfolio is made up of economic sectors with a certain level of environmental and/or social contribution. This indicator is monitored by following up the percentage variation. The higher the percentage, the higher the active balance in financing to industries with a positive social and/or environmental impact, representing a higher contribution from the Institution.
The efficiency tracking processes are evaluated periodically, including assessing the internal and external audits, the Controls and Compliance department’s follow ups, operational risk analysis cycles, among other procedures. The Institution’s exposure to climate risk is monitored on a monthly basis, through the follow-up of the active balance of the corporate credit portfolio, allocated to industries with highly and moderate risk impacts.
The Bank also actively participates in FEBRABAN’s Committees and Working Groups, where it debates current relevant guidelines for this topic, participates in public consultations, and shares best practices with other companies in the industry.
As for goals, targets and indicators to assess progress based on Banrisul ESG Agenda’s recommendations, themes and strategic pillars were defined, and the Company set indicators and targets for strengthening management of social, environmental and climate risks and reducing climate risk.
Even though the Bank has robust risk management, there are still many opportunities to make progress in managing social, environmental and climate risks, especially in defining sensitive sectors and drafting restrictive policies. The recommendations of the ESG Agenda are based on Banrisul’s ongoing or planned actions/projects and the most prominent/most adopted actions by the financial industry.
In order to prepare the ESG Agenda, Banrisul assessed internal and external information to obtain an overview of the efforts required to position itself aligned to market expectations. The Company used data from interviews with senior management and online stakeholder survey to prepare its materiality matrix, and meetings and workshops with key departments to get their opinion on suggested actions, targets and indicators.
Moreover, Banrisul joined the Carbon Disclosure Project (CDP in Portuguese) and the Brazilian GHG Protocol program to enhance its technical and institutional capacity in managing greenhouse gas emissions in order to take stock and report.
Impact |
Classification (positive or negative) |
Event (potential or actual) |
Time frame (Short-term or long-term) |
Systemic or one-time impact |
Irreversibility (high, medium, low - only for negative impacts) |
Production chain process or activity that causes impact |
Resource / stakeholder group impacted |
---|---|---|---|---|---|---|---|
Climate change impacts on the Bank’s operation and the sale of its products and services (risk for the agribusiness segment - delinquency) |
Negative |
Actual |
Medium-term |
One-time |
Medium |
Credit assignment for agribusiness. The high concentration of the credit portfolio in customers whose economic industry is more likely to suffer financial impacts from climate change increases the Bank's exposure to physical climate risk. |
Shareholders and Investors, Employees, Customers, Suppliers, Banrisul’s Operations. |
Violation of fundamental rights and guarantees or acts harmful to the common interest |
Negative |
Potential |
Long-term |
Systemic |
Medium |
Financing to customers listed as employers of forced or compulsory labor |
Shareholders and Investors, Employees, Customers, Suppliers, Banrisul’s Operations. |
Contribution to a green economy |
Positive |
Actual |
Short-term |
Systemic |
- |
Credit assignment based on an economic model that results in improved human welfare and social equality, while reducing environmental risks and ecological scarcity. |
Shareholders andInvestors, Employees, Community, Customers, Suppliers, Environment, Banrisul’s Operations. |
Events related to the transition to a low-carbon economy |
Negative |
Potential |
Long-term |
Systemic |
Medium |
The high concentration of the credit portfolio in customers whose economic activity is connected to high GHG emissions increases the Bank's exposure to transition climate risk. |
Shareholders and Investors, Employees, Suppliers, Environment, Banrisul’s Operations. |
Reduction of the exposure to loss ratio |
Positive |
Actual |
Long-term |
Systemic |
- |
Transition of the credit portfolio to less carbon-intensive industries |
Shareholders andInvestors, Employees, Customers, Suppliers, Banrisul’s Operations. |
Operational, financial and reputational impact from the response time to critical events (related to operational and credit risk) |
Negative |
Potential |
Short-term |
One-time |
Medium |
Comercial relationship with sensitive and carbon-intensive industries. |
Shareholders and Investors, Employees, Customers, Suppliers, Banrisul’s Operations. |
Material topic
GRI 3-3
3-3 a) Describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights.
3-3 b) Report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships.
See the answers to this content in the impact section on the material topics page.
3-3 c) Describe its policies or commitments regarding the material topic.
The organization has a formal risk management policy, described in a document called “Institutional Structures and Policies for Capital Management and Corporate Risks”. It covers capital management and credit, market, IRRBB, liquidity, operational, social, environmental and climate risks.
The Bank operates in line with the regulations issued by the Brazilian Federation of Banks (Febraban, in Portuguese) in the self-regulation system, including standard 14/2014 (Social and Environmental Responsibility Policy and Social and Environmental Risk Management) and standard 26/2023 (management of the risk of illegal deforestation in the beef chain).
3-3 d) Describe actions taken to manage the topic and related impacts, including:
3-3 d) i) actions to prevent or mitigate potential negative impacts;
In the granting of agricultural credit, in 2023, Banrisul began monitoring the areas by remote sensing and hired a specialized company to carry out a social and environmental compliance study of the financed areas, a process that is constantly being improved. Another practical measure has already been put into practice: a half-point reduction in the interest rate on loans to rural producers for areas that have had their Rural Environmental Registry (CAR, in Portuguese) analyzed.
3-3 d) ii) actions to address actual negative impacts, including actions to provide for or cooperate in their remediation;
No actual negative impacts have been identified.
3-3 d) iii) actions to manage actual and potential positive impacts.
Throughout 2023, we adopted numerous measures to manage risks or opportunities, such as technical consultancy for the preparation of strategic sustainability management and the greenhouse gas emission reduction and mitigation plan; starting the implementation of the sustainability agenda; participating in the Brazilian GHG Protocol program; joining the CDP; and acquiring carbon credits and renewable energy certificates. The costs of the measures taken to manage these risks or opportunities linked to climate issues and sustainability amounted to R$526,398.7 in 2023.
3-3 e) Report the following information about tracking the effectiveness of the actions taken:
3-3 e) i) processes used to track the effectiveness of the actions;
Processes are evaluated periodically, including assessing the internal and external audits, the Controls and Compliance department’s monitoring, operational risk analysis cycles, among other procedures.
Banrisul is an active member of Committees and Working Groups at the Brazilian Federation of Banks (Febraban, in Portuguese), debating current guidelines relevant to the topic of social, environmental and climate risks and responsibility, as well as participating in public consultations and sharing best practices with other institutions in the financial sector.
Through voluntary reports (such as CDP, GHG, Global Compact and GRI) and compliance reports, we demonstrate the level of compliance with current regulations and adherence to best market practices. The Institution’s processes are also supervised by the Central Bank of Brazil, which issues recommendations and notes when opportunities for improvement and necessary corrections are identified.
3-3 e) ii) goals, targets, and indicators used to evaluate progress;
The Bank seeks to continuously improve its social, environmental and climate risk management, reflecting the guidelines of international frameworks and best market practices, as well as the national regulatory framework.
It is worth noting that the Bank monitors the risk of deforestation in the beef chain, a commitment voluntarily made by the Bank as a signatory to Febraban’s self-regulation system. The Bank now requires these customers to adopt a traceability system for their herds by December 2025, which demonstrates that they do not purchase cattle associated with illegal deforestation from direct and indirect suppliers.
3-3 e) iii) the effectiveness of the actions, including progress toward the goals and targets;
Banrisul’s risk management, especially with regard to social, environmental and climate risks, has been improved to ensure adherence to the standards of the Central Bank of Brazil and the Self-Regulation system of the Brazilian Federation of Banks. Even though the Bank already has robust risk management, there are still opportunities for improvement, especially in defining sensitive sectors and drafting restrictive policies.
The actions undertaken have proven effective, leading to advancements in the risk theme recognized by CDP, where the Bank improved from a C grade in 2022 to an A grade in risk management and a B grade in risk reporting in 2023.
3-3 e) iv) lessons learned and how these have been incorporated into the organization’s operational policies and procedures.
The efforts to improve risk management demonstrated the need to formalize processes already developed into internal policies, as well as the importance of establishing robust controls and systematizing monitoring.
An important step in advancing risk management is to identify the relevant impacts for the Institution, allowing management to prioritize mitigation and correction actions. To this end, a project is underway in partnership with a technical consulting firm specializing in evaluating the impact of products and services offered to the public.
3-3 f) Describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e).
Banrisul’s corporate risk department interacts with the other administrative and business departments, providing training and assisting first-line managers in developing tools for proper risk management. Internal and external training is available to ensure the continuing education of risk teams.
In order to capture the perception of the market and the financial system, Banrisul holds meetings with representatives of other institutions and participates in working groups on risk issues. The Ombudsman’s reports are also used as input so we can respond to customer demands.
When Banrisul receives demands from investors regarding these issues, they are handled together with the investor relations department.
Other risks and opportunities due to climate change
Climate change management at Banrisul includes transition and physical Climate Change Risks, as defined by CMN 4,943/21:
Transition climate change risks: possibility of the Institution incurring in losses arising from events associated with the transition to a low carbon economy;
Examples of transition climate change risks include legal and regulatory changes; technological innovations; changes in products and services supply and demand; unfavorable perception from clients the financial market or society in general; events related to the transition to a low-carbon economy and that negatively impact the Institution;
Physical climate change risks: possibility of the Institution incurring in losses arising from events associated with short and medium-term frequent and severe weather events or long-term environmental changes that can be related to changes in climate patterns.
Climate risk events can lead to financial and reputational losses, as well as to process inefficiencies. Possibilities of losses associated with the other types of risks to which the Institution is exposed, especially operational and credit risks, can be identified.
In addition to monitoring the regulatory environment and customer perception, management includes consulting information on public lists and verifying the activities, products and services subject to social and environmental legislation. As for the operations, Social, Environmental and Climate Risks inherent to the activity’s economic industry are identified, based on the National Registry of Economic Activity (CNAE – Cadastro Nacional de Atividade Econômica) code). Climate risk management costs are not calculated individually, but are considered together with the resources allocated to the Institution’s risk management.
Energy consumption within the organization
GRI 302-1
302-1 a) Total fuel consumption within the organization from non-renewable sources, in joules ormultiples, and including fuel types used.
302-1 b) Total fuel consumption within the organization from renewable sources, in joules ormultiples, and including fuel types used.
302-1 c) In joules, watt-hours or multiples, the total:
302-1 c) i) electricity consumption
302-1 c) ii) heating consumption
302-1 c) iii) cooling consumption
302-1 c) iv) steam consumption
302-1 d) In joules, watt-hours or multiples, the total:
302-1 d) i) electricity sold
302-1 d) ii) heating sold
302-1 d) iii) cooling sold
302-1 d) iv) steam sold
302-1 e) Total energy consumption within the organization, in joules or multiples.
302-1 f) Standards, methodologies, assumptions, and/or calculation tools used.302-1 g) Source of the conversion factors used.
Energy consumption within the organization (GJ)1 |
2021 |
2022 |
2023 |
∆2022/2023 |
---|---|---|---|---|
Non-renewable fuels |
2,836.5 |
4,897.9 |
3,007.3 |
-38.6% |
Gasoline (automobile) |
1,693.0 |
2,527.3 |
2,055.3 |
-18.7% |
Diesel |
1,143.5 |
587.0 |
544.2 |
-7.3% |
LPG² |
0.0 |
1,783.6 |
407.8 |
-77.1% |
Renewable sources |
0.0 |
1.0 |
787.4 |
- |
Hydrous ethanol |
0.0 |
1.0 |
787.4 |
- |
Consumption of |
132,062.5 |
122,276.4 |
126,994.4 |
3.9% |
Electricity from concessionary |
132,062.5 |
122,276.4 |
84,995.3 |
-30.5% |
Electricity from solar panels 4 |
0.0 |
0.0 |
414.7 |
- |
Electricity from the free energy market (renewable) |
0.0 |
0.0 |
41,584.5 |
- |
Total energy consumption |
134,899.0 |
127,175.3 |
130,789.1 |
2.8% |
¹There was no energy sale.
²In metric tons, standard measurement unit used by the GHG Protocol methodology.
Regarding the “Energy consumption within the Organization” table, three points should be noted:
- In 2023, Both owned and leased vehicles began using ethanol as fuel due to its lower greenhouse gas emissions. resulting in an 18.7% reduction in gasoline consumption.
- Since early 2023, the amount of diesel oil consumed by motor vehicles has been included in the calculation, in addition to that used by generators. Therefore, values for 2021 and 2022 differ from those published in previous years. – Since mid-2023, Banrisul Armazéns Gerais, a company within the Banrisul group, has been generating energy from solar panels at its storage facilities. This energy is consumed by the Company, and the surplus is fed into the utility grid. In 2023, from July to December, a total of 346,170.7 kWh was generated, of which 230,979.0 kWh were fed into the utility grid, and 115,191.7 kWh were used internally.
Management of material topics
GRI 3-3
3-3 a) Describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights.
3-3 b) Report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships.
See the answers to this content in the impact section on the material topics page.
3-3 c) Describe its policies or commitments regarding the material topic.
Banrisul has joined the Carbon Disclosure Project (CDP) and started using renewable energy sources, while continuing its participation in the Brazilian GHG Protocol program to enhance the technical and institutional capacity of its professionals in managing greenhouse gas emissions for calculation and reporting purposes.
3-3 d) Describe actions taken to manage the topic and related impacts, including:
3-3 d) i) actions to prevent or mitigate potential negative impacts;
Energy efficiency and ESG factors are also considered within the supplier chain. For the development and execution of engineering projects and services, air quality analyses are required, including the implementation of a semi-annual procedure for air sampling and analysis in Banrisul’s environments with and without public access, and reviewing the reports issued by laboratories.
3-3 d) ii) actions to address actual negative impacts, including actions to provide for or cooperate in their remediation;
No actual impacts requiring remediation actions were identified.
3-3 d) iii) actions to manage actual and potential positive impacts.
No measures have been identified to manage actual or potential positive impacts.
3-3 e) Report the following information about tracking the effectiveness of the actions taken:
3-3 e) i) processes used to track the effectiveness of the actions;
Use of renewable energy: monitored through regular reports presented to the Administrative Officer.
Energy efficiency: monitoring energy consumption at Banrisul’s premises.
Air quality analysis: through analysis of reports issued by the laboratories.
ESG in the supplier chain: through the inspection of the works and services with the issuance of a technical monitoring report.
Banrisul has internal controls to track waste generation, documenting volumes of each type of waste and dates of handover to partner companies responsible for final disposal. Moreover, for each destination, specific documents are generated, such as the Waste Transportation Manifest and, at the end of the operation, the Final Disposal Certificate (CDF, in Portuguese), presenting all the information related to the waste handled.
3-3 e) ii) goals, targets, and indicators used to evaluate progress;
As part of Banrisul’s action plan, goals include reducing scope 1 and 2 GHG emissions by 25% by 2030, based on 2020 levels (emission reduction targets calculated using the SBTi tool – 2021), offsetting 100% of remaining emissions with an annual carbon-neutral project, maintaining the lifespan (10–15 years) of air conditioning equipment in branches until 2030, and pursuing improvements in eco-efficiency projects.
The amount of waste generated is not constant because it depends on non-recurring factors, which makes it difficult to set individual targets. For example, maintenance and renovations in workplaces generate waste as a result of the replacement of fluorescent light bulbs. However, Banrisul is committed to replacing all fluorescent light bulbs with LED bulbs during branch refurbishments.
Similarly, no targets have been set for unserviceable furniture, but the Bank is committed to properly disposing of all furniture that is no longer used by the Institution.
3-3 e) iii) the effectiveness of the actions, including progress toward the goals and targets;
Use of renewable energy: 70 consumer units migrated to the Free Energy Market (ACL, in Portuguese) from October to December 2023.
Energy efficiency: delivery of spaces featuring energy-efficient components and equipment, such as occupancy sensors to turn lights on and off, LED panels, inverter air conditioning equipment and sunshades.
Air quality analysis: an air collection and analysis procedure is conducted every six months at the premises (including both units that do and do not serve customers).
ESG in the supply chain: benchmarking.
3-3 e) iv) lessons learned and how these have been incorporated into the organization’s operational policies and procedures.
With the recent update of the Solid Waste Management Plan in 2023, it was possible to review solid waste disposal flows, as well as assess the gaps to be addressed. The Bank is currently implementing the action plan resulting from this update.
3-3 f) Describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e).
The ESG agenda was embedded the various levels through meetings, the dissemination of targets, external communication to the market and internal communication.
Management of significant waste related impacts
GRI 306-2
306-2 a) Actions, including circularity measures, taken to prevent waste generation in the organization’s own activities and upstream and downstream in its value chain, and to manage significant impacts from waste generated.
Waste management processes are outlined in an internal regulation, revised in 2023, which specifies the types of waste generated by the Bank, the disposal flows, responsible departments for execution, and monitoring measures in line with the Solid Waste Management Plan (PGRS, in Portuguese). This management includes monthly tracking of waste volume indicators and oversight of contracts with companies and partners for proper final disposal and donation of unserviceable items.
In 2023, we concluded the Copinho Zero (Zero Cups), a project aimed at reducing single-use plastic waste by replacing plastic cups with reusable coffee mugs and water bottles by all employees. We issued an administrative instruction to our branch network to procure cups made from sustainable materials to offer to customers, thereby mitigating the negative environmental impact of these wastes.
306-2 b) If the waste generated by the organization in its own activities is managed by a third party, a description of the processes used to determine whether the third party manages the waste in line with contractual or legislative obligations.
Internal controls track waste generation, documenting volumes of each type of waste and dates of handover to partner companies responsible for final disposal. For each destination, specific documents are generated, such as the Waste Transportation Manifest and, at the end of the operation, the Final Disposal Certificate (CDF, in Portuguese), presenting all the information related to the waste handled.
306-2 c) The processes used to collect and monitor waste-related data.
The Bank’s waste management is centralized internally, with materials quantitatively measured for appropriate disposal according to their type.
Waste generated by type and disposal in tons
GRI 306-3, GRI 306-4, GRI 306-5
306-3 a) Total weight of waste generated in metric tons, and a breakdown of this total by composition of the waste.
306-4 a) Total weight of waste diverted from disposal in metric tons, and a breakdown of this total by composition of the waste.
306-4 b) Total weight of hazardous waste diverted from disposal in metric tons, and abreakdown of this total by the following recovery operations.
306-4 c) Total weight of non-hazardous waste diverted from disposal in metric tons, and a breakdown of this total by the following recovery operations.
306-4 d) For each recovery operation listed in Disclosures 306-4-b and 306-4-c, a breakdown of the total weight in metric tons of hazardous waste and of non-hazardous waste diverted from disposal.
306-5 a) Total weight of waste directed to disposal in metric tons, and a breakdown of this total by composition of the waste.
306-5 b) Total weight of hazardous waste directed to disposal in metric tons, and a breakdown of this total by the following disposal operations.
306-5 c) Total weight of non-hazardous waste directed to disposal in metric tons, and abreakdown of this total by the following disposal operations.306-5 d) For each disposal operation listed in Disclosures 306-5-b and 306-5-c, a breakdown of the total weight in metric tons of hazardous waste and of non-hazardous waste directed to disposal.
Waste generated by type and destination in tons ¹ ² |
2021 |
2022 |
2023 |
---|---|---|---|
Hazardous waste - Class I - diverted from disposal |
|||
Batteries - Recycling |
0 |
0.1 |
0.0 |
Non-hazardous waste- Class II - diverted from disposal |
|||
Banners, shredded cardboard and acrylic - Recycling |
2.8 |
0 |
2.2 |
Structured network cables - Reverse logistics |
0 |
0.1 |
0.0 |
Safes - Recycling |
10.4 |
- |
11.7 |
Electronics - Recycling and reuse |
93.4 |
31.4 |
21.2 |
Paper/cardboard - Recycling |
206.6 |
233.5 |
258.5 |
Scrap Metal - Recycling |
114.1 |
76.4 |
84.7 |
A) Total waste diverted from disposal |
427.3 |
341.6 |
377.6 |
Non-hazardous waste- Class II - directed to disposal³ |
|||
Co-processing |
1.5 |
0 |
0 |
Waste destined for landfill4 |
0 |
125 |
11.5 |
B) Total waste directed to disposal |
1.5 |
125.0 |
11.5 |
Total weight of waste generated in metric tons (A+B) |
428.8 |
466.6 |
389.2 |
¹There was no recovery of waste not destined for final disposal within the Organization, only outside.
²We have data on fluorescent lamps; however, the metric used in our control is by units. In 2023, fluorescent lamps were no longer disposed of, due to the process of replacing them with LED lamps.
³ The reduction in Class II non-hazardous waste compared to previous years is because there was no monitoring of this waste. After improvements in control, in June 2023 the organic waste from the Headquarters Building, which goes to landfill, began to be monitored by weighing it daily.
⁴ The organic solid waste generated in the organization is sent for public collection in the locations where the branches are present. A company is contracted to dispose of organic waste at the headquarters building.
306-3 b) Contextual information necessary to understand the data and how the data has been compiled.
306-5 e) Contextual information necessary to understand the data and how the data has been compiled.
See the footnote of the table and answer to item GRI 306-2 b).
306-4 e) Contextual information necessary to understand the data and how the data has been compiled.
Unserviceable furniture was redirected through donation, quantified in units: 2,382, in 2022; and 2,661 in 2023. Organic waste was sent to landfills: at the headquarters, 312.5 m³ in 2022, equivalent to 125 metric tons of waste, using a density of 400 kg/m³, and 11.5 metric tons in 2023, starting from August.
See the answer to item GRI 306-2 b).
Management approach
GRI 3-3
To govern supplier relations, Banrisul uses the Bidding Process Law (Federal Laws 8,666/93 and 13,303/2016), as well as other related federal and state laws. It also uses the Internal Regulations on Bidding Processes and Contracts (RILC, in Portuguese), which is published on the Institution’s transparency website. The transparency website also features other documents governing supplier relations, including the Supplier Relations Manual (which governs supplier behavior in bidding processes and the contracting of Banrisul Group companies) and Banrisul’s Supplier Manual (created to help Banrisul’s suppliers know and understand the procedures that the Company uses in its business relations for the acquisition of goods and services).
For the measures taken to manage the topic and its related impacts, there is not a specific position within the Organization to manage these impacts. They are mitigated throughout the supplier management chain, with different levels in charge of different tasks. For example, the Contract Management department is responsible for checking the documentation proving the bidder’s technical qualification in a bidding process; after the bidder becomes a contractor, the Contracting department is responsible for checking if the supplier has any impediments and if it has all the necessary certificates of good standing, among other things.
The measures to prevent or mitigate potential negative impacts include the existence of an Outsourcing Supervision department, which checks if the labor rights of outsourced workers that provide services for Banrisul are being respected. In order to mitigate impacts, Banrisul also created the Sanctioning Processes department, which is responsible for conducting administrative sanctioning processes that investigate negative incidents caused by the contractor and impose penalties, if applicable.
There are measures to face actual negative impacts, such as public contracting regulations, including a tool that mitigates the actual impact of the lack of supply of services or products by the contractor: emergency contracts. This legal provision enables the Bank to hire contractors to provide a portion of a service on an urgent basis, i.e., the services are provided first, and the internal administrative procedures set out in the regulations are completed later, formalizing the contract.
The Outsourcing Supervision department works to mitigate risks, but there is not yet a routine that provides information on how many defenses of complaints are successful. Regarding the Sanctioning Processes department, more penalties have been imposed over the periods, given that the managing departments understood the importance of effectively monitoring the performance of the contract and should request the determination of responsibility in case of irregularity in the provision of services by the contractor.
The effectiveness of the actions is felt qualitatively, as previously described, when the managing units are more concerned about describing possible penalties for the poor performance of the contract in the contracting processes; the managing units seek new ways to choose service providers through more robust qualifications in bidding processes; contractors try to anticipate future problems of understanding in requests of performance to the contractor, avoiding the filing of a sanctioning process; and contractors understand the importance of sending labor documentation to be effectively monitored by the Supervision department. The departments responsible for mitigating risks share what they have learned, guiding the continuous improvement of processes so that, given the right/duty of the managing department to start proceedings to determine responsibility in case of poor performance of the contract by the contractor, the contracting process is moralized, preventing possible market suppliers with bad intentions from participating in contracting procedures. Similarly, the effectiveness of Outsourcing Supervision can be reducing the number of labor complaints in which the Bank is jointly and severally liable.
Impact |
Classification (positive or negative) |
Event (potential or actual) |
Time frame (short-term or long-term) |
Systemic or one-time impact |
Irreversibility (high, medium, low - only for negative impacts) |
Production chain process or activity that causes impact |
Resources / stakeholder group impacted |
---|---|---|---|---|---|---|---|
Reputational impact by association with irregular suppliers and commercial partners (labor and environmental issues) |
Negative |
Actual |
Short-term |
One-time |
Low |
Hiring of suppliers |
Shareholders and Investors, Employees, Customers, Suppliers, Banrisul’s Operations. |
Reputation problems related to outsourced workers or commercial partners behaviors (such as discrimination and banking correspondents) |
Negative |
Actual |
Short-term |
One-time |
High |
Hiring of suppliers |
Shareholders and Investors, Employees, Customers, Suppliers, Banrisul’s Operations. |
Operational problems related to outsourced workers strike |
Negative |
Potential |
Short-term |
One-time |
Low |
Services rendered by suppliers |
Shareholders and Investors, Employees, Community, Customers, Suppliers, Banrisul’s Operations. |
Leakage of confidential information by the supplier |
Negative |
Potential |
Long-term |
One-time |
High |
Services rendered by suppliers |
Shareholders and Investors, Customers, Suppliers, Banrisul’s Operations. |
Operational problems due to suppliers not rendering services/delivering products |
Negative |
Actual |
Short-term |
One-time |
Low |
Services rendered by suppliers |
Shareholders and Investors, Employees, Customers, Suppliers, Banrisul’s Operations. |
Management of material topics
GRI 3-3
3-3 a) Describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights.
3-3 b) Report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships.
See the answers to this content in the impact section on the material topics page.
3-3 c) Describe its policies or commitments regarding the material topic.
To govern supplier relations, Banrisul uses the Bidding Law, other related federal and state legislation and the Internal Bidding and Contract Regulations (RILC, in Portuguese), published on the Bank’s website under Transparency.
The website also features other documents governing supplier relations, including the Supplier Relations Manual, which governs supplier behavior in bidding processes and the contracting of Banrisul Group companies, and Banrisul’ Supplier Manual, created to help the Bank’s suppliers know and understand the procedures used in its business relations for the acquisition of goods and services.
3-3 d) Describe actions taken to manage the topic and related impacts, including:
3-3 d) i) actions to prevent or mitigate potential negative impacts;
The terms and conditions of the relationships between the Company and its suppliers are set out in the contracts entered into between the parties.
Especially for contracts involving the outsourcing of labor, they are submitted to thorough checks for compliance with labor and social security obligations, through monitoring of certificates of good standing, among other actions.
3-3 d) ii) actions to address actual negative impacts, including actions to provide for or cooperate in their remediation;
In public procurement rules, there is a tool that mitigates the real impact of shortages: emergency contracting, a device that allows the immediate contracting of service providers/suppliers to meet an urgent service requirement. The resource makes it possible to carry out the services or supply and then deal with the internal administrative procedures provided for in the regulations, to make the contract effective.
3-3 d) iii) actions to manage actual and potential positive impacts.
No positive impacts requiring management actions were identified.
3-3 e) Report the following information about tracking the effectiveness of the actions taken:
3-3 e) i) processes used to track the effectiveness of the actions;
Suppliers, especially those with contracts involving the outsourcing of labor, are submitted to thorough checks for compliance with labor and social security obligations, through monitoring of certificates of good standing, among other actions.
3-3 e) ii) goals, targets, and indicators used to evaluate progress;
There are no targets or indicators to evaluate the progress of the monitoring and sanctioning processes, because their contribution to the overall process is a lot more qualitative than quantitative.
3-3 e) iii) the effectiveness of the actions, including progress toward the goals and targets;
The effectiveness of the actions is felt qualitatively when the managing units are more concerned about describing possible penalties for the poor performance of the contract in the contracting processes; the managing units seek new ways to choose service providers through more robust qualifications in bidding processes; contractors try to anticipate future problems of understanding in requests of performance to the contractor, avoiding the filing of a sanctioning process; and contractors understand the importance of sending labor documentation to be effectively monitored by the Supervision department.
3-3 e) iv) lessons learned and how these have been incorporated into the organization’s operational policies and procedures.
The terms and conditions of the relationships between the Company and its suppliers are set out in the contracts entered into between the parties. Given the right/duty of the managing department to start proceedings to determine responsibility in case of poor performance of the contract by the contractor, the contracting process is moralized, preventing possible market suppliers with bad intentions from participating in contracting procedures. Similarly, the effectiveness of outsourcing supervision can be reducing the number of labor complaints in which the Bank is jointly and severally liable.
3-3 f) Describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e).
Departments were created by the Procurement Unit, always with the support of the Board of Executive Officers. Pursuant to internal regulations, departments must always be created by a resolution, previously approved by the higher bodies.
New suppliers that were screened using environmental criteria
GRI 308-1
308-1 a) Percentage of new suppliers that were screened using environmental criteria.
As contracts may have specific sustainability criteria, such as the use of sheets with the FSC seal, equipment with lower impact on ozone emissions and appropriate disposal of construction waste, among others, all contracts signed by the Bank go through an analysis of environmental criteria.
New suppliers that were screened using environmental criteria
GRI 308-1
After the creation of the Sustainability department, all contracts started including analyzed environmental criteria, which are analyzed and defined according to the scope of each contract. As contracts may have specific sustainability criteria, such as the use of sheets with the FSC seal, equipment with lower impact on ozone emissions and appropriate disposal of construction waste, among others, it is estimated that all contracts signed by Banrisul go through an analysis of environmental criteria.
New suppliers that were screened using social criteria
GRI 414-1
414-1 a) Percentage of new suppliers that were screened using social criteria.
All Banrisul’s contracts are evaluated on the basis of social criteria, including labor and social issues, in accordance with specific legislation.
New suppliers that were screened using social criteria
GRI 414-1
The contracts entered into by Banrisul, and its associate companies focus on the appropriate treatment of their technical staff, who has a direct role in the provision of services. The contractor is responsible for ensuring this appropriate treatment, while the Bank assumes joint responsibility for supervising these practices, complying with state laws and the Federal Constitution. All contracts have provisions on social criteria, and all contracts entered into by Banrisul have specific clauses related to labor and social issues, in compliance with the specific legislation.
Average hours of training per year per employee
GRI 404-1
404-1 a) Average hours of training that the organization’s employees have undertaken during the reporting period, by:
404-1 a) i) gender;
Average training hours per employee, by gender¹ |
||||
---|---|---|---|---|
Year |
2021 |
2022 |
2023 |
Δ 2022/2023 |
Men |
52.8 |
67.0 |
86.3 |
28.7% |
Women |
40.3 |
65.3 |
81.3 |
24.6% |
Total |
47.2 |
66.1 |
84.1 |
27.3% |
¹ To calculate the average number of hours, we used the total number of training hours per employee divided by the number of employees by gender (see GRI 2-7). In 2021, trainees were not included in this calculation. The data for 2022 was corrected, which led to a decrease in the average number of training hours [GRI 2-4]. All the courses included in these figures are considered apprenticeships.
404-1 a) ii) employee category.
With regard to the average number of training hours, by employment category, there was an increase in the Manager category, due to attendance in training programs, as shown in the following table; a reduction in the Analyst category, as a result of the voluntary redundancy program, which terminated more than 500 employees, whose activities were transferred to other employees; extinction of the Assistant category, which included the technical advisor position; expansion of the Clerk category due to the entry of new employees, who participated in the onboarding program and training courses for the position; a reduction in the Intern category, compatible with the return to face-to-face activities, which demand new tasks and restrict the time available for capacity building; and a positive impact on the Other category, as a result of the new classes in the Supervisor Training Program.
Average training hours per employee, by employment category¹ |
||||
---|---|---|---|---|
Year |
2021 |
2022 |
2023 |
Δ 2022/2023 |
Superintendents |
20.3 |
44.3 |
41.6 |
-6.1% |
Managers |
57.5 |
114.7 |
134.5 |
17.3% |
Analysts² |
29.7 |
39.6 |
29.9 |
-24.5% |
Without commissioned position - Clerks |
38.8 |
64.3 |
86.6 |
34.7% |
Interns |
36.4 |
55.8 |
40.2 |
-28.0% |
Other |
31.1 |
65.9 |
105.6 |
60.2% |
Total³ |
65.9 |
66.1 |
76.3 |
15.4% |
¹ To calculate the average number of hours, we used the total number of training hours per employee divided by the number of employees by employee category (see GRI 405-1). All the courses included in these figures are considered apprenticeships.
² Assistants were considered in the functional category of Analysts.
³ The training hours of attachés were not taken into account.
Average training hours per year per employee
GRI 404-1
Average training hours per employee, by gender |
||||
---|---|---|---|---|
Gender |
2020 |
2021 |
2022 |
Δ 2021/2022 |
Men |
37.1 |
45.7 |
67.0 |
46.5% |
Women |
32.4 |
42.7 |
65.3 |
52.9% |
Total training hours |
34.5 |
47.3 |
66.1 |
39.9% |
Average training hours per employee, by employee category |
||||
---|---|---|---|---|
Employee category |
2020 |
2021 |
2022 |
Δ 2021/2022 |
Superintendent |
14.3 |
20.3 |
44.4 |
118.5% |
Manager |
59.6 |
57.5 |
114.7 |
99.5% |
Analyst |
11.9 |
29.7 |
39.6 |
33.3% |
Assistant |
11.4 |
19.6 |
31.3 |
59.7% |
Without commissioned position |
33.6 |
38.8 |
64.3 |
65.7% |
Interns |
16.8 |
36.4 |
55.8 |
53.4% |
Other |
78.7 |
31.1 |
66.0 |
112.1% |
Management approach
GRI 3-3
The policies or commitments focused on human capital development are part of the “Strengthening People” front of Banrisul’s strategic planning, considering that employees are the means for achieving organizational success, thus the need for a fresher look and continuous encouragement to developing and improving people.
The People Development Superintendence Department – Corporate University is responsible for managing this topic and its impacts and reporting to the Executive Board. Its duties include “to manage the development, implementation and monitoring of in-person and distance education programs, seeking learning technologies solutions and contributing to the culture of innovation at Banrisul”. Furthermore, the HR areas share strategies and decision-making. The Annual Training Plan, which brings together all areas and Regional Superintendencies in its development, is analyzed jointly and submitted to the Committees and the Board of Directors for approval, accompanied by the respective budget plan.
The actions taken to address potential negative impacts include: onboarding of new employees; training programs for career development; academic incentive program, encompassing undergraduate, specialization, master’s and doctorate degrees; enrollment in paid external courses, refresher webinars on products, services, legislation and topics of interest, symposiums, congresses, among others; international missions; the reach of coursed offered via Moodle platform, favoring the ongoing development and incentive to self-development, regardless of geographical location.
Actions taken to address actual negative impacts include adapting educational technologies in order to provide a better experience for colleagues working at the branches by, for example, offering training sessions with audio and subtitles, enabling a better participation in the courses; organization of trails in different formats, promoting employees self-development. Offering more webinars on topics that attract a large audience, with the option of watching the recorded version for employees who, for different reasons, were not able to watch the presentation live.
Actions to manage actual and potential positive impacts: developing educational strategies and programs through co-production by integrating the branch network’s and general management’s point of view, focused on using knowledge to enhance productivity and provide better service; using inclusive and integrative language to inform about programs and development tracks; strengthening capacity building by bringing all units and Regional Superintendencies closer together through the employees’ academic research; making the final papers of graduating employees available so that research can be accessed by other employees and taken further.
In order to track the effectiveness of these actions, Banrisul monitors investments made, course attendance, certificates received, mandatory courses, career progression based on training programs; surveys the participants of courses and webinars; and verifies the applicability of academic research; among others.
The Annual Training and Development Plan’s strategy involves several stages, i.e., online survey available to all employees; focus groups with representatives from the Branch Network and General Management; analysis of strategic planning guidelines, market trends and gaps reported to the HR departments.
Banrisul evaluates corporate education based on the following indicators: investment, number of employees who attended courses, number of employees who received certification, training hours per employee, courses/events satisfaction level, courses/events quality level.
Periodically, quantitative data on trained employees are shared with the Executive Board and the entire staff in articles published in the internal portal. Moreover, every time Banrisul identifies a position that needs to be filed, specific training is developed to prepare professionals to meet the requirements of the job as market managers, business operators, agribusiness relationship managers, among others. Incentive to academic research encourages employees to share their work via banritalks and the virtual library, making knowledge accessible to the entire staff. Employees can request external and internal courses, such as webinars, via workflow, which enables the analysis, monitoring and conclusion of the process. Information on distance learning courses is published monthly, highlighting free and mandatory programs, in compliance with the legislation.
Given that finance is the Bank’s expertise and that employees should handle their own personal finances, a program was developed to offer financial education to all employees.
The branch network and General Management producing knowledge together enable sharing points of view that enhance the Annual Training Plan, as well as strategies for its implementation. Furthermore, the exchange with universities and innovation centers makes it possible to share challenges and solutions both for internal stakeholders and external groups and institutions.
Impact |
Classification (positive or negative) |
Event (potential or actual) |
Time frame (short-term or long-term) |
Systemic or one-time impact |
Irreversibility (high, medium, low - only for negative impacts) |
Production chain process or activity that causes impact |
Resources / stakeholder group impacted |
---|---|---|---|---|---|---|---|
Loss of qualified human capital to the market |
Negative |
Actual |
Medium-term |
Systemic |
Low |
Individual stage, where the employee does not perceive that his/her professional development is aligned to the periodicity and or benefits offered by the market, according to his/her qualification. |
Shareholders and Investors, Employees, Banrisul’s Operations. |
Human capital development |
Positive |
Actual |
Medium-term |
Systemic |
- |
Incentive to Higher Education and access to the extensive portfolio of external and internal technical courses offered by Banrisul’s Distance Learning Platform and more assertive communication and more fluid processes. |
Shareholders and Investors, Employees, Suppliers, Banrisul’s Operations. |
Reduction in turnover |
Positive |
Actual |
Medium-term |
Systemic |
Initiatives to promote quality of life and benefits for internal stakeholders |
Shareholders and Investors, Employees, Banrisul’s Operations. |
|
Increase internal engagement |
Positive |
Actual |
Medium-term |
Systemic |
- |
Internal communication initiatives, events/campaigns focused on internal stakeholders |
Shareholders and Investors, Employees, Banrisul’s Operations. |
Increased investments in talent hiring, attraction, retention and training |
Positive |
Actual |
Short-term |
Systemic |
Incentive to capacity building, training and succession plan considering management of competencies. |
Shareholders and Investors, Employees, Banrisul’s Operations. |
Management of material topics
GRI 3-3
3-3 a) Describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights.
3-3 b) Report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships.
See the answers to this content in the impact section on the material topics page.
3-3 c) Describe its policies or commitments regarding the material topic.
Banrisul does not have a specific policy on the topic.
3-3 d) Describe actions taken to manage the topic and related impacts, including:
3-3 d) i) actions to prevent or mitigate potential negative impacts;
Through the Onboarding Program, the People and Culture Development Unit – Corporate University, responsible for organizing the program, provided newcomers with a unique experience that allowed them to deepen their knowledge of Banrisul’s history, mission, culture, values, practices and goals. The initiative reinforces the Bank’s commitment to the continuous training of its employees, striving for constant improvement.
3-3 d) ii) actions to address actual negative impacts, including actions to provide for or cooperate in their remediation;
Through investments in employee training, which totaled R$5.3 million in the year. Among Corporate Education initiatives, Banrisul invested in training programs for the branch network and general management units based on learning paths in distance learning or in-person format.
3-3 d) iii) actions to manage actual and potential positive impacts.
Banrisul invests in the development of educational strategies and programs through co-production, integrating the vision of the branch network and -general management, focused on using knowledge to enhance productivity and provide better service. Attention to inclusive and integrative language in the dissemination of programs and learning paths enhances qualifications by bringing together and connecting all units and Regional Superintendencies.
3-3 e) Report the following information about tracking the effectiveness of the actions taken:
3-3 e) i) processes used to track the effectiveness of the actions;
To monitor the development of the training area, the Bank tracks investments, employee participation in courses, certifications achieved, mandatory courses developed, career progression based on training, course and webinar reaction surveys, and the applicability of academic research, among other things.
3-3 e) ii) goals, targets, and indicators used to evaluate progress;
Banrisul evaluates Corporate Education based on key indicators: investment, number of employees who attended courses, number of employees who received certification, training hours per employee, course/event satisfaction level and course/event quality level.
3-3 e) iii) the effectiveness of the actions, including progress toward the goals and targets;
Periodically, quantitative data on trained employees are shared with the Board of Executive Officers and employees in articles published in the internal portal. Every time Banrisul identifies a position that needs to be filled, specific training is developed to prepare professionals to meet the requirements of the job as market managers, business operators and agribusiness relationship managers, among others.
3-3 e) iv) lessons learned and how these have been incorporated into the organization’s operational policies and procedures.
In 2023, several webinars focusing on Diversity, Equity and Inclusion were created, strengthening the inclusive culture in the Organization. In the New Employee Onboarding Program, strategies for welcoming new colleagues with disabilities and guidance for managers were incorporated into educational strategies, in partnership with human resources.
3-3 f) Describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e).
Banrisul offered courses through the Training Program to advance its employees’ careers. The courses were designed through co-production organized by the Corporate University, involving the administrative units, the branch network and Banrisul Group affiliates.
New employee hires and employee turnover
GRI 401-1
401-1 a) Total number and rate of new employee hires during the reporting period, by age group, gender and region.
New employee hires by age group¹ |
||||||
---|---|---|---|---|---|---|
Age group |
2021 |
2022 |
2023² |
|||
Total number |
% |
Total number |
% |
Total number |
% |
|
Under 30 years old |
0 |
0.0 |
0 |
0.0 |
606 |
47.3 |
30 - 50 years old |
9 |
69.2 |
3 |
75.0 |
637 |
49.7 |
Over 50 years old |
4 |
30.8 |
1 |
25.0 |
39 |
3.0 |
Total |
13 |
100 |
4 |
100 |
1,282 |
100 |
¹ The rates were calculated based on the total number of employees hired.
²In 2023, the number of employee hires was higher due to a civil service exam.
New employee hires, by gender¹ |
||||||
---|---|---|---|---|---|---|
Gender |
2021 |
2022 |
2023² |
|||
Total number |
% |
Total number |
% |
Total number |
% |
|
Women |
2 |
15.4 |
2 |
50.0 |
340 |
26.5 |
Men |
11 |
84.6 |
2 |
50.0 |
942 |
73.5 |
Total |
13 |
100 |
4 |
100 |
1,282 |
100 |
¹ The rates were calculated based on the total number of employees hired.
²In 2023, the number of employee hires was higher due to a civil service exam.
New employee hires, by region¹ |
||||||
---|---|---|---|---|---|---|
Region |
2021 |
2022 |
2023² |
|||
Total number |
% |
Total number |
% |
Total number |
% |
|
Southeast |
0 |
0.0 |
0 |
0.0 |
0 |
0.0 |
South |
13 |
100 |
4 |
100 |
1,280 |
99.8 |
Midwest |
0 |
0.0 |
0 |
0.0 |
2 |
0.2 |
North |
0 |
0.0 |
0 |
0.0 |
0 |
0.0 |
Total |
13 |
100 |
4 |
100 |
1,282 |
100 |
¹ The rates were calculated based on the total number of employees hired.
²In 2023, the number of employee hires was higher due to a civil service exam.
401-1 b) Total number and rate of employee turnover during the reporting period, by age group, gender and region.
Employee turnover, by age group¹ |
||||||
---|---|---|---|---|---|---|
Age group |
2021 |
2022 |
2023² |
|||
Total number |
% |
Total number |
% |
Total number |
% |
|
Under 30 years old |
21 |
7.2 |
32 |
9.2 |
46 |
5.4 |
30 - 50 years old |
182 |
62.5 |
219 |
62.9 |
209 |
24.6 |
Over 50 years old |
88 |
30.2 |
97 |
27.9 |
596 |
70.0 |
Total |
291 |
100 |
348 |
100 |
851 |
100 |
¹ The rates were calculated based on the total number of employees dismissed.
²In 2023, the number of layoffs was high due to the implementation of the Incentivized Retirement Plan carried out in 2022, with layoffs scheduled for the following year.
Employee turnover by gender¹ |
||||||
---|---|---|---|---|---|---|
Gender |
2021 |
2022 |
2023² |
|||
Total number |
% |
Total number |
% |
Total number |
% |
|
Women |
97 |
33.3 |
127 |
36.5 |
372 |
43.7 |
Men |
194 |
66.7 |
221 |
63.5 |
479 |
56.3 |
Total |
291 |
100 |
348 |
100 |
851 |
100 |
¹ The rates were calculated based on the total number of employees dismissed.
²In 2023, the number of layoffs was high due to the implementation of the Incentivized Retirement Plan carried out in 2022, with layoffs scheduled for the following year.
Employee turnover by region¹ |
||||||
---|---|---|---|---|---|---|
Region |
2021 |
2022 |
2023² |
|||
Total number |
% |
Total number |
% |
Total number |
% |
|
South |
288 |
99.0 |
344 |
98.9 |
848 |
99.6 |
Southeast |
2 |
0.7 |
1 |
0.3 |
2 |
0.2 |
Midwest |
1 |
0.3 |
3 |
0.9 |
1 |
0.1 |
Total |
291 |
100 |
348 |
100 |
851 |
100 |
¹ The rates were calculated based on the total number of employees dismissed.
²In 2023, the number of layoffs was high due to the implementation of the Incentivized Retirement Plan carried out in 2022, with layoffs scheduled for the following year.
Occupational health and safety management system
GRI 403-1
403-1 a) A statement of whether an occupational health and safety management system has been implemented, including whether:
403-1 a) i) the system has been implemented because of legal requirements and, if so, a list of the requirements;
403-1 a) ii) the system has been implemented based on recognized risk management and/or management system standards/guidelines and, if so, a list of the standards/guidelines.
Safety risk management is supported by guidelines applied by the main regulatory bodies in the sector, taking into account recommendations from specific regulations contained in manuals published by the following entities:
- Ministry of Labor and Social Security;
- Labor Prosecution Office;
- Fundacentro (a government foundation linked to the Ministry of Labor);
- Brazilian Health Regulatory Agency (Anvisa, in Portuguese);
- Occupational Safety and Health Administration (OSHA);
- National Institute for Occupational Safety and Health (NIOSH);
- American Conference of Governmental Industrial Hygienists (ACGIH); and- Collective Bargaining Agreement.
403-1 b) A description of the scope of workers, activities, and workplaces covered by the occupational health and safety management system, and an explanation of whether and, if so, why any workers, activities, or workplaces are not covered.
All employees are covered by the same worker protection initiatives in all the Bank’s units. The scope includes branch network employees, administrative staff in the General Management units and the Board of Executive Officers.
Occupational health services
GRI 403-3
403-3 The reporting organization shall report the following information for employees and for workers who are not employees but whose work and/or workplace is controlled by the organization:
403-3 a) A description of the occupational health services’ functions that contribute to the identification and elimination of hazards and minimization of risks, and an explanation of how the organization ensures the quality of these services and facilitates workers’ access to them.
The PCMSO is responsible for the screening and early detection of possible work-related health problems, reporting them to the Specialized Safety Engineering and Occupational Medicine Service (SESMT – Serviços Especializados em Segurança e Medicina do Trabalho in Portuguese) for assessment of service quality with the PCMSO coordinating physician.
Percentage of employees receiving regular performance and career development reviews
GRI 404-3
Performance Assessment per Category³ |
2020 |
2021 |
2022 |
|||
---|---|---|---|---|---|---|
Men |
Women |
Men |
Women |
Men |
Women |
|
Managers¹ |
23.7% |
38.7% |
21.6% |
36.0% |
25.6% |
41.3% |
Supervisors |
62.2% |
76.4% |
60.6% |
72.2% |
59.2% |
71.3% |
Total² |
31.4% |
48.5% |
28.9% |
44.1% |
31.2% |
47.3% |
¹ It includes the following employee categories: account manager, market manager, agribusiness relationship manager and business manager (corporate, other states and government).
² It considers all of the Company’s employees.
³ Only those categories that receive performance and competence assessments as a result of the in-house training courses specified in note 1 were taken into account.
Programs for upgrading employee skills and transition assistance programs
GRI 404-2
GRI 404-2 a) Type and scope of programs implemented and assistance provided to upgrade employee skills.
Training courses offered:
- Business Managers and Business Managers in Other States, which trains and develops professionals to work in the branch network, serving corporate customers;
- Account Managers, which promotes the onboarding, training and development of employees selected to work in the new role of Account Manager, developing the skills and attitudes necessary for the proper performance of their activities;
- Business Operators, which trains employees selected to work in the new Business Operator position, aiming to prepare them to serve and work with individual customers;
- Supervisors, which trains and develops professionals to work as Supervisors in the branch network, serving the Bank’s internal and external public;
- Market Manager, which trains and develops the employees selected for the new position of Market Manager in the branch network;
- Agribusiness Relationship Manager, aimed at professionals who will manage a pre-defined portfolio of customers of the respective point of service, with a business focus on middle- and high-income rural producers;
- Agribusiness Manager, which trains employees selected for the new Agribusiness Manager position, developing technical skills focused on the segment, expanding their knowledge of rural credit products and services, aiming at attracting and managing new business in this segment.
- Corporate Business Manager, which aims to train professionals to manage Large Companies accounts;
- Government Business Managers, which aims to train professionals to work at the superintendencies, in line with the Government Business Unit’s goals.
Participants in training programs |
|||
---|---|---|---|
Training program for career advancement |
Total participants |
||
2021 |
2022 |
2023 |
|
Business Managers |
50 |
69 |
43 |
Business Operators |
70 |
203 |
172 |
Account Managers |
33 |
57 |
34 |
Supervisors |
0 |
11 |
79 |
Market Managers |
15 |
20 |
16 |
Agribusiness Relationship Managers |
23 |
29 |
24 |
Business Managers - Other States |
0 |
3 |
0 |
Business manager - Corporate Customers |
6 |
9 |
3 |
Business Managers - Governments |
11 |
7 |
0 |
Agribusiness Managers |
10 |
0 |
3 |
Total |
218 |
408 |
374 |
¹All courses included in these figures are considered apprenticeships
Banrisul Distance Learning - training courses¹ |
|||
---|---|---|---|
2021 |
2022 |
2023 |
|
Distance Learning training hours |
303,415 |
412,801 |
404,140 |
Students enrolled |
89,760 |
151,280 |
141,550 |
Employees on December 31 |
9,030 |
8658 |
9,089 |
Average training hours per employee |
33.6 |
47.7 |
15.6 |
Number of classes offered in the platform |
1,869 |
2,734 |
3,209 |
¹All courses included in these figures are considered apprenticeships
GRI 404-2 b) Transition assistance programs provided to facilitate continued employability and the management of career endings resulting from retirement or termination of employment.
The Bank focuses on continued employability and follows-up with the participants of the Pescar Project and the Young Apprentice Program in order to monitor their insertion in the job market, after completing their experience at Banrisul.
Programs for upgrading employee skills and transition assistance programs
GRI 404-2
Training Program – Business Managers and Business Managers from Other States
The program trains and develops professionals to work at the branch network serving corporate customers. Its contents are focused on developing commercial and technical skills desired in a future Business Manager, such as negotiating products and services; prospecting, attracting, and following up customers through efficient tools and approaches, thus optimizing their business actions.
Training Program – Account Managers
The program promotes the integration, training and development of the employees selected to work in the new Account Manager position, developing the required skills and attitudes for performing their activities well, with emphasis on the development of interpersonal competencies focused on preparing them for building a relationship with high-income individual customers.
Training Program – Business Operators
The program trains employees selected to work in the new Business Operator position, aiming to prepare professionals to serve and address the Bank’s Individual Customers. Its contents include specific technical knowledge with efficient tools and approaches to optimize business with customers.
Training Program – Supervisors
The program prepares and develops professionals to work as Supervisors in the branch network, serving the Bank’s internal and external public. It develops and enhances basic, technical and job-related skills, as well as skills related to other positions in the bank and managerial ones, focused on planning, organizing and executing the position. Aligned to the Bank’s Strategic Planning, it aims at achieving administrative and commercial goals.
Training program – Market Managers
The program trains and develops employees selected for the new Market Manager position in the branch network, to work serving the Bank’s Corporate and Individual Customers. The program enhances and develops technical and behavioral skills, focused on negotiating, prospecting, attracting and following-up with customers. Training Program for Agribusiness Relationship Managers.
Training Program – Agribusiness Relationship Managers
These professionals will manage a pre-established customer portfolio of the respective banking stations at the Suregs, focused on medium- and high-income rural produces. This position aims to serve a customer niche who demands special and exclusive treatment.
Training Program – Agribusiness Managers
The program prepares employees selected for the new Agribusiness Manager position, developing technical skills focused on the agribusiness segment, expanding their knowledge of rural credit products and services, aiming at attracting and managing new business in this segment.
Training Program – Corporate Business Managers
The program aims to train professionals to manage large companies. It is important to note that this position serves a customer niche who demands special and exclusive treatment.
Training Program – Government Business Managers
The Training Program for Government Business Managers aims to prepare professionals to work at the superintendencies, in line with the Government Business Unit’s goals.
GRI 404-2
Participants in training programs |
||
---|---|---|
Training program |
Total participants |
|
2021 |
2022 |
|
Managers¹ |
138 |
175 |
Business operators |
70 |
202 |
Supervisors |
0 |
11 |
Total |
208 |
388 |
¹ It includes business managers in the categories: corporate, other states and government; account managers, market managers, and agribusiness relationship manager.
GRI 404-2
Distance Learning - Banrisul |
|||
---|---|---|---|
Distance Learning - Progress of courses offered over the past years |
|||
Distance learning training hours |
2020 |
2021 |
2022 |
Students enrolled |
128,376 |
303,415 |
412,801 |
Employed on December 31 |
34,367 |
89,760 |
151,280 |
Average training hours per employee |
9,280 |
9,002 |
8,658 |
Number of classes offered in the platform |
13.8 |
33.7 |
47.7 |
Distance learning training hours |
1,420 |
1,869 |
2,734 |
Career transition assistance programs focused on facilitating continued employability and end of career management due to retirement or termination of employment contract – specially for retired employees are not being offered at the moment. As regards continued employability, the Bank follows-up with the participants of the Pescar Project and the Young Apprentice Program in order to monitor their insertion in the job market after completing their experience at Banrisul.
Promotion of worker health
GRI 403-6
403-6 a) An explanation of how the organization facilitates workers’ access to non-occupational medical and healthcare services, and the scope of access provided.
In addition to offering Cabergs, a self-managed health insurance plan, the Bank has preventive programs aimed at maintaining general health.
403-6 b) A description of any voluntary health promotion services and programs offered to workers to address major non-work-related health risks, including the specific health risks addressed, and how the organization facilitates workers’ access to these services and programs.
In 2023, the main actions of the programs were the annual flu vaccination campaign, the emotional support program for victims of robbery during work activity (PASS, in Portuguese), with full reimbursement of the necessary therapies in order to prevent illness due to post-traumatic stress, and the program to pay for all treatment to recover from accidents at work and illnesses related to professional practice (PROAT, in Portuguese).
Diversity of governance bodies and employees
GRI 405-1
405-1 a) Percentage of individuals within the organization’s governance bodies in each of the following diversity categories:
405-1 a) i) gender;
Percentage of individuals within governance bodies by gender.
405-1 a) ii) age group: under 30 years old, 30-50 years old, over 50 years old.
Percentage of individuals within governance bodies by age group¹.
¹ There are no members of governance bodies under the age of 30 in the years 2021 and 2022.
Percentage of individuals within governance bodies by color or race¹ |
|||
---|---|---|---|
Color or race |
2021 |
2022 |
2023 |
Black |
0.0% |
0.0% |
2.3% |
White |
100% |
100% |
97.7% |
¹ There are no brown, indigenous, or yellow individuals who are part of the governance bodies.
There are no people with disabilities in the governance bodies.
405-1 b) Percentage of employees per employee category in each of the following diversity categories:
405-1 b) i) gender;
Percentual de colaboradores por categoria funcional, por gênero |
||||
---|---|---|---|---|
Employment category |
Gender |
2021 |
2022 |
2023 |
Superintendents |
Men |
66.2% |
66.7% |
70.1% |
Women |
33.8% |
33.3% |
29.9% |
|
Managers |
Men |
61.1% |
60.0% |
60.3% |
Women |
38.9% |
40.0% |
39.7% |
|
Analysts |
Men |
61.4% |
60.5% |
60.3% |
Women |
38.6% |
39.5% |
39.7% |
|
Assistants |
Men |
63.5% |
55.8% |
53.7% |
Women |
36.5% |
44.2% |
46.3% |
|
Without commissioned position |
Men |
50.2% |
49.7% |
54.9% |
Women |
49.8% |
50.3% |
45.1% |
|
Interns |
Men |
43.2% |
39.5% |
35.3% |
Women |
56.8% |
60.5% |
64.7% |
|
Other |
Men |
55.7% |
54.8% |
54.8% |
Women |
44.3% |
45.2% |
45.2% |
|
Total |
Men |
52.9% |
51.6% |
53.2% |
Women |
47.1% |
48.4% |
46.8% |
405-1 b) ii) age group: under 30 years old, 30-50 years old, over 50 years old;
Percentage of employees per employment category by age group |
||||
---|---|---|---|---|
Categoria funcional |
Age group |
2021 |
2022 |
2023 |
Superintendents |
Under 30 years old |
0.0% |
0.0% |
0.0% |
30 - 50 years old |
32.4% |
31.9% |
37.3% |
|
Over 50 years old |
67.6% |
68.1% |
62.7% |
|
Managers |
Under 30 years old |
1.6% |
1.7% |
1.1% |
30 - 50 years old |
69.0% |
71.3% |
77.0% |
|
Over 50 years old |
29.5% |
27.0% |
21.9% |
|
Analysts |
Under 30 years old |
2.0% |
1.3% |
0.9% |
30 - 50 years old |
65.3% |
67.0% |
69.0% |
|
Over 50 years old |
32.7% |
31.7% |
30.1% |
|
Assistants |
Under 30 years old |
2.0% |
0.0% |
0.0% |
30 - 50 years old |
68.9% |
66.2% |
65.7% |
|
Over 50 years old |
29.1% |
33.8% |
34.3% |
|
Without commissioned position |
Under 30 years old |
4.2% |
2.2% |
11.8% |
30 - 50 years old |
68.5% |
66.9% |
65.4% |
|
Over 50 years old |
27.3% |
30.9% |
22.8% |
|
Interns |
Under 30 years old |
89.4% |
88.0% |
85.9% |
30 - 50 years old |
10.6% |
11.6% |
13.5% |
|
Over 50 years old |
0.1% |
0.4% |
0.6% |
|
Other |
Under 30 years old |
0.5% |
0.5% |
0.3% |
30 - 50 years old |
57.1% |
57.4% |
64.4% |
|
Over 50 years old |
42.4% |
42.1% |
35.3% |
|
Total |
Under 30 years old |
18.1% |
19.2% |
21.1% |
30 - 50 years old |
57.3% |
55.9% |
58.3% |
|
Over 50 years old |
24.6% |
24.9% |
20.6% |
405-1 b) iii) other indicators of diversity where relevant (such as minority or vulnerable groups).
Employee percentage per employment category, by color or race |
||||
---|---|---|---|---|
Employment category |
Color or race |
2021 |
2022 |
2023 |
Superintendents |
Black |
0.0% |
0.0% |
0.0% |
Brown |
1.5% |
1.4% |
3.0% |
|
White |
98.5% |
98.6% |
97.0% |
|
Indigenous people |
0.0% |
0.0% |
0.0% |
|
Yellow |
0.0% |
0.0% |
0.0% |
|
Anonymous |
0.0% |
0.0% |
0.0% |
|
Not informed |
0.0% |
0.0% |
0.0% |
|
Managers |
Black |
1.5% |
1.8% |
1.6% |
Brown |
2.1% |
2.6% |
6.1% |
|
White |
96.2% |
95.3% |
92.1% |
|
Indigenous people |
0.1% |
0.1% |
0.0% |
|
Yellow |
0.0% |
0.0% |
0.2% |
|
Anonymous |
0.0% |
0.0% |
0.1% |
|
Not informed |
0.1% |
0.2% |
0.0% |
|
Analysts |
Black |
2.5% |
2.7% |
3.2% |
Brown |
2.7% |
2.9% |
6.2% |
|
White |
94.4% |
94.1% |
89.9% |
|
Indigenous people |
0.1% |
0.1% |
0.1% |
|
Yellow |
0.0% |
0.0% |
0.3% |
|
Anonymous |
0.0% |
0.0% |
0.1% |
|
Not informed |
0.3% |
0.2% |
0.3% |
|
Assistants |
Black |
4.7% |
2.6% |
1.5% |
Brown |
2.0% |
1.3% |
3.0% |
|
White |
93.2% |
96.1% |
95.5% |
|
Indigenous people |
0.0% |
0.0% |
0.0% |
|
Yellow |
0.0% |
0.0% |
0.0% |
|
Anonymous |
0.0% |
0.0% |
0.0% |
|
Not informed |
0.0% |
0.0% |
0.0% |
|
Without commissioned position |
Black |
2.2% |
2.0% |
3.6% |
Brown |
3.0% |
2.7% |
6.9% |
|
White |
94.5% |
95.1% |
88.8% |
|
Indigenous people |
0.1% |
0.1% |
0.1% |
|
Yellow |
0.0% |
0.0% |
0.2% |
|
Anonymous |
0.0% |
0.0% |
0.0% |
|
Not informed |
0.2% |
0.2% |
0.3% |
|
Interns |
Black |
2.2% |
2.3% |
2.4% |
Brown |
3.2% |
2.9% |
1.0% |
|
White |
94.3% |
94.5% |
7.8% |
|
Indigenous people |
0.0% |
0.0% |
0.0% |
|
Yellow |
0.0% |
0.0% |
0.0% |
|
Anonymous |
0.0% |
0.0% |
0.0% |
|
Not informed |
0.2% |
0.3% |
88.8% |
|
Other |
Black |
2.2% |
2.1% |
2.2% |
Brown |
2.8% |
2.7% |
5.8% |
|
White |
94.8% |
94.9% |
91.8% |
|
Indigenous people |
0.1% |
0.1% |
0.0% |
|
Yellow |
0.0% |
0.0% |
0.0% |
|
Anonymous |
0.0% |
0.0% |
0.3% |
|
Not informed |
0.2% |
0.2% |
0.0% |
|
Total |
Black |
2.1% |
1.8% |
2.9% |
Brown |
4.5% |
2.3% |
5.5% |
|
White |
79.4% |
79.0% |
75.2% |
|
Indigenous people |
0.0% |
0.1% |
0.1% |
|
Yellow |
0.0% |
0.0% |
0.2% |
|
Anonymous |
0.0% |
0.0% |
0.0% |
|
Not informed |
13.8% |
16.8% |
16.1% |
Percentage of employees per employment category by people with disabilities |
||||
---|---|---|---|---|
Employment category |
People with disabilities |
2021 |
2022 |
2023 |
Superintendents |
People with disabilities |
1.5% |
1.4% |
1.5% |
People without disabilities |
98.5% |
98.6% |
98.5% |
|
Managers |
People with disabilities |
0.6% |
0.5% |
0.6% |
People without disabilities |
99.4% |
99.5% |
99.4% |
|
Analysts |
People with disabilities |
1.1% |
1.0% |
1.2% |
People without disabilities |
98.9% |
99.0% |
98.8% |
|
Assistants |
People with disabilities |
1.4% |
2.6% |
1.5% |
People without disabilities |
98.6% |
97.4% |
98.5% |
|
Without commissioned position |
People with disabilities |
0.9% |
1.0% |
3.0% |
People without disabilities |
99.1% |
99.0% |
97.0% |
|
Interns |
People with disabilities |
0.0% |
0.0% |
0.3% |
People without disabilities |
0.0% |
0.0% |
99.7% |
|
Not informed |
100% |
100% |
0.0% |
|
Other |
People with disabilities |
1.7% |
1.8% |
1.9% |
People without disabilities |
98.3% |
98.2% |
98.1% |
|
Total |
People with disabilities |
0.8% |
0.8% |
1.8% |
People without disabilities |
81.9% |
79.0% |
98.2% |
|
Not informed |
17.4% |
20.3% |
0.0% |
Diversity of governance bodies and employees
GRI 405-1
Percentage of individuals within governance bodies by gender
Gender |
2020 |
2021 |
2022 |
---|---|---|---|
Men |
85.0% |
90.0% |
88.1% |
Women |
15.0% |
10.0% |
11.9% |
Percentage of individuals within governance bodies by age group
Age group |
2020 |
2021 |
2022 |
---|---|---|---|
Under 30 years old |
0.0% |
0.0% |
0.0% |
30-50 years old |
32.5% |
27.5% |
26.2% |
Over 50 years old |
67.5% |
72.5% |
73.8% |
Percentage of employees per employee category by gender
Employee category |
Gender |
2020 |
2021 |
2022 |
---|---|---|---|---|
Superintendent |
Men |
70.1% |
66.2% |
66.7% |
Women |
29.9% |
33.8% |
33.3% |
|
Manager |
Men |
61.8% |
61.1% |
60.1% |
Women |
38.2% |
38.9% |
39.9% |
|
Analyst |
Men |
62.7% |
61.4% |
60.5% |
Women |
37.3% |
38.6% |
39.5% |
|
Assistant |
Men |
55.9% |
63.5% |
55.8% |
Women |
44.1% |
36.5% |
44.2% |
|
Without commissioned position |
Men |
51.2% |
50.2% |
49.7% |
Women |
48.8% |
49.8% |
50.3% |
|
Interns |
Men |
43.0% |
43.2% |
39.5% |
Women |
57.0% |
56.8% |
60.5% |
|
Other |
Men |
53.7% |
55.7% |
54.8% |
Women |
46.3% |
44.3% |
45.2% |
Percentage of employees per employee category by age group
Employee category |
Age group |
2020 |
2021 |
2022 |
---|---|---|---|---|
Superintendent |
Under 30 years old |
0.0% |
0.0% |
0.0% |
30-50 years old |
37.3% |
32.4% |
31.9% |
|
Over 50 years old |
62.7% |
67.6% |
68.1% |
|
Manager |
Under 30 years old |
2.0% |
1.6% |
1.7% |
30-50 years old |
68.2% |
69.0% |
69.9% |
|
Over 50 years old |
29.9% |
29.5% |
28.4% |
|
Analyst |
Under 30 years old |
2.0% |
2.0% |
2.1% |
30-50 years old |
61.7% |
65.3% |
66.2% |
|
Over 50 years old |
36.2% |
32.7% |
31.7% |
|
Assistant |
Under 30 years old |
7.2% |
2.0% |
0.0% |
30-50 years old |
69.7% |
68.9% |
66.2% |
|
Over 50 years old |
23.0% |
29.1% |
33.8% |
|
Without commissioned position |
Under 30 years old |
7.3% |
4.2% |
2.2% |
30-50 years old |
67.9% |
68.5% |
67% |
|
Over 50 years old |
24.8% |
27.3% |
30.8% |
|
Interns |
Under 30 years old |
86.7% |
89.4% |
88.0% |
30-50 years old |
12.8% |
10.6% |
11.6% |
|
Over 50 years old |
0.5% |
0.1% |
0.4% |
|
Other |
Under 30 years old |
1.8% |
0.5% |
0.5% |
30-50 years old |
59.8% |
57.1% |
57.4% |
|
Over 50 years old |
38.4% |
42.4% |
42.1% |
Employee percentage per employee category, by color or race¹
Employee percentage per employee category, by color or race¹ |
||||
---|---|---|---|---|
Employee category |
Color or race |
2020 |
2021 |
2022 |
Superintendent |
Black |
0.0% |
0.0% |
0.0% |
Multiracial |
0.0% |
1.5% |
1.4% |
|
White |
100% |
98.5% |
98.6% |
|
Indigenous people |
0.0% |
0.0% |
0.0% |
|
Yellow |
0.0% |
0.0% |
0.0% |
|
Manager |
Black |
1.4% |
1.5% |
1.8% |
Multiracial |
2.1% |
2.1% |
2.6% |
|
White |
96.3% |
96.2% |
95.3% |
|
Indigenous people |
0.1% |
0.1% |
0.1% |
|
Yellow |
0.1% |
0.1% |
0.2% |
|
Analyst² |
Black |
2.4% |
2.5% |
2.7% |
Multiracial |
2.2% |
2.7% |
2.9% |
|
White |
94.9% |
94.4% |
94.1% |
|
Indigenous people |
0.1% |
0.1% |
0.1% |
|
Yellow |
0.3% |
0.3% |
0.2% |
|
Assistant |
Black |
4.3% |
4.7% |
2.6% |
Multiracial |
2.6% |
2.0% |
1.3% |
|
White |
93.1% |
93.2% |
96.1% |
|
Indigenous people |
0.0% |
0.0% |
0.0% |
|
Yellow |
0.0% |
0.0% |
0.0% |
|
Without commissioned position |
Black |
2.3% |
2.2% |
2.0% |
Multiracial |
3.2% |
3.0% |
2.7% |
|
White |
94.3% |
94.5% |
95.1% |
|
Indigenous people |
0.1% |
0.1% |
0.1% |
|
Yellow |
0.2% |
0.2% |
0.2% |
|
Other |
Black |
2.4% |
2.2% |
2.3% |
Multiracial |
2.8% |
3.2% |
2.9% |
|
White |
94.6% |
94.3% |
94.5% |
|
Indigenous people |
0.0% |
0.0% |
0.0% |
|
Yellow |
0.2% |
0.2% |
0.3% |
¹Interns not are not included in this calculation.
²3 analysts chose not to report their race.
Management approach
GRI 3-3
The year 2022 was very important for the progress of the Diversity, Equity & Inclusion agenda, as this topic was internally institutionalized, and formal Governance mechanisms were introduced to move this work forward. To ensure diversity and collaboration that this topic requires, Banrisul created three initial Affinity Groups: Gender Equity, whose main goal is the pursuit of gender equity; People with Disabilities, with the main purpose of fostering the inclusion of colleagues with disabilities; and Race, whose goal is to promote racial equity.
To support and coordinate these Affinity Groups Banrisul created a Diversity, Equity & Inclusion Committee, composed of members from various backgrounds and the Affinity Groups’ coordinators, ensuring the necessary diversity and representativeness to address the agendas. The diversity indicators are still being developed to provide the grounds to monitor related impacts.
Impact |
Classification (positive or negative) |
Event (potential or actual) |
Time frame (short-term or long-term) |
Systemic or one-time impact |
Irreversibility (high, medium, low - only for negative impacts) |
Production chain process or activity that causes impact |
Resources / stakeholder group impacted |
---|---|---|---|---|---|---|---|
Bank’s reputation and image |
Positive |
Potential |
Long-term |
Systemic |
- |
Management of this topic within the Organization, from the public service exam to the termination of the employment contract. |
Shareholders and Investors, Employees, Community, Customers, Suppliers, Banrisul’s Operations. |
Increase in the share of minority groups in the Organization and in leadership positions |
Positive |
Potential |
Long-term |
Systemic |
- |
Management of this topic within the Organization, from the public service exam to the termination of the employment contract. |
Shareholders and Investors, Employees, Banrisul’s Operations. |
Greater employee awareness of this topic |
Positive |
Actual |
Long-term |
Systemic |
- |
Management of this topic within the Organization, from the public service exam to the termination of the employment contract. |
Shareholders and Investors, Employees, Suppliers, Banrisul’s Operations. |
Development of more humane and inclusive management |
Positive |
Potential |
Long-term |
Systemic |
- |
Leadership development |
Employees, Customers, Banrisul’s Operations. |
Management of material topics
GRI 3-3
3-3 a) Describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights.
3-3 b) Report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships.
See the answers to this content in the impact section on the material topics page.
3-3 c) Describe its policies or commitments regarding the material topic:
Not applicable. There are no specific policies or commitments on the subject.
3-3 d) i) actions to prevent or mitigate potential negative impacts;
Not applicable. No potential negative impacts reported.
3-3 d) ii) actions to address actual negative impacts, including actions to provide for or cooperate in their remediation;
The Bank set up a management team with professionals dedicated to Diversity and created Affinity Groups, such as the Gender Equity Group, the Race and Ethnicity Group, the People with Disabilities Group, the LGBT+ Group and a Diversity, Equity and Inclusion Committee, with the aim of planning and implementing actions in this area, monitoring indicators and training leaders and employees on the subject.
3-3 d) iii) actions to manage actual and potential positive impacts.
Monitoring of Diversity, equity and Inclusion indicators and Training for leaders and employees.
3-3 e) Report the following information about tracking the effectiveness of the actions taken:
3-3 e) i) processes used to track the effectiveness of the actions;
The Committee, which has 11 members from different areas, holds monthly meetings to discuss the actions and plans related to Banrisul’s intentions on the topic and receives requests from the affinity groups. In 2023, the Committee coordinated several actions aimed at promoting changes in internal communication, with the monthly distribution of materials on relevant topics to the affinity groups and webinars.
3-3 e) ii) goals, targets, and indicators used to evaluate progress;
Banrisul has committed to adopting an inclusion and succession policy to ensure that 30% of the seats in Senior Management bodies, the Fiscal Council and Statutory Committees will be filled based on diversity criteria by 2030.
3-3 e) iii) the effectiveness of the actions, including progress toward the goals and targets;
At the end of the fiscal year, the Board of Directors had 20% of its seats filled by diversity.
3-3 e) iv) lessons learned and how these have been incorporated into the organization’s operational policies and procedures.
There have been changes to internal communication, implementation of monthly actions on topics related to the affinity groups, and webinars on diversity.
3-3 f) Describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e).
Through the creation of the Committee with the participation of 11 members from different areas, including representatives of the affinity groups, and engagement surveys, as well as the creation of affinity groups.
Incidents of non-compliance concerning marketing communications
GRI 417-3
417-3 a) Total number of incidents of non-compliance with regulations and/or voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by:
417-3 a) i) incidents of non-compliance with regulations resulting in a fine or penalty;
There were no incidents.
417-3 a) ii) incidents of non-compliance with regulations resulting in a warning;
There were no incidents.
417-3 a) iii) incidents of non-compliance with voluntary codes.
There were no incidents.
417-3 b) If the organization has not identified any non-compliance with regulations and/or voluntary codes, a brief statement of this fact is sufficient.
There were no incidents of non-compliance with laws and/or voluntary codes in relation to marketing communications.
Management approach
GRI 3-3
Impact |
Classification (positive or negative) |
Event (potential or actual) |
Time frame (short-term or long-term) |
Systemic or one-time impact |
Irreversibility (high, medium, low - only for negative impacts) |
Production chain process or activity that causes impact |
Resources / stakeholder group impacted |
---|---|---|---|---|---|---|---|
Financial impact on customers due to inadequate sales practices used by contractors/banking correspondents |
Negative |
Actual |
Medium-term |
Systemic |
Medium |
Banking correspondents’ activities. |
Shareholders and Investors, Employees, Customers, Banrisul’s Operations. |
Impact from delinquency |
Negative |
Actual |
Short-term |
One-time |
High |
Customers’ indebtedness and compromised business sustainability |
Shareholders and Investors, Customers, Banrisul’s Operations |
Increase in vulnerability to data theft, coups and frauds |
Negative |
Actual |
Short-term |
One-time |
Medium |
Failures in sales activities. |
Shareholders and Investors, Employees, Customers, Suppliers, Banrisul’s Operations. |
Reputation in the use of personal data |
Positive |
Actual |
Medium-term |
One-time |
- |
Control of IT security systems and authorization to use personal data. |
Shareholders and Investors, Employees, Customers, Suppliers, Banrisul’s Operations. |
Management of material
GRI 3-3
3-3 a) Describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights.
3-3 b) Report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships.
See the answers to this content in the impact section on the material topics page.
3-3 c) Describe its policies or commitments regarding the material topic.
In the customer area, the Institution has rules for excellent customer service:
- Institutional Manual/Banrisul’s Customer and User Relations Policy, which consolidates the guidelines, policies, standards and responsibilities that must be observed when conducting business with the Bank’s customers and users, throughout the entire relationship cycle: before, during and after product and service contracts;
- Institutional Manual/Ombudsman Policy, which defines guidelines and rules for handling customer/user complaints as a last resort, after all attempts at satisfaction and/or a definitive solution have been exhausted by the Bank’s primary service channels.
3-3 d) Describe actions taken to manage the topic and related impacts, including:
3-3 d) i) actions to prevent or mitigate potential negative impacts;
Satisfaction surveys (NPS and CSAT) are the main tools for showing progress in customer relations. In addition to showing goals, targets and indicators, the metrics help to identify points for improvement in the customer experience and influence the Quality of Service Indicator (IQA, in Portuguese).
3-3 d) ii) actions to address actual negative impacts, including actions to provide for or cooperate in their remediation;
Banrisul relies on an Ombudsman Office to analyze and seek solutions to customer/user complaints, as a last resort when the primary service channels do not respond satisfactorily.
When a complaint is deemed valid by BACEN, the Ombudsman Office assigns responsibility to the branches, general management units or Banrisul Group companies.
3-3 d) iii) actions to manage actual and potential positive impacts.
Banrisul strives to offer excellent service to its customers, in all relationship channels catering to this public. In line with its proposal to work towards constantly improving its service, the Bank completed the installation of Service Management Terminals (TGA, in Portuguese) in the third quarter of 2023.
The resource makes it possible to generate corporate data and information on customer behavior at the physical point of service. This information is also used to manage service quality indicators, which impact branch performance and are now part of the Bank’s employee compensation and career planning metrics, contributing to the development of a culture focused on service quality. TGAs are an important tool for improving the customer journey and supporting branch agents.
3-3 e) Report the following information about tracking the effectiveness of the actions taken:
3-3 e) i) processes used to track the effectiveness of the actions;
Satisfaction surveys (NPS and CSAT) are the main tools for showing progress in customer relations. In addition to showing goals, targets and indicators, the metrics help to identify points for improvement in the customer experience and influence the Quality of Service Indicator (IQA, in Portuguese).
3-3 e) ii) goals, targets, and indicators used to evaluate progress;
Indicators such as NS, TA, CSAT, NPS, IQA, as well as feedback from the Ombudsman Office.
3-3 e) iii) the effectiveness of the actions, including progress toward the goals and targets;
Progress includes, but is not limited to:
- Simplification and improvement of the customer journey, with all after-sales services now provided by the Bank;
- First-level customer service and solutions, with step-by-step explanations on how to access the app (via chat or telephone);
- Focus on customer service, without the intervention of retention and/or sales strategies.
3-3 e) iv) lessons learned and how these have been incorporated into the organization’s operational policies and procedures.
Complaints received by the Ombudsman Office, after careful analysis and identification of the root cause of the problem reported, are used as inputs to enhance processes, products, and services; reduce the risk of recurrence; prevent litigation; and make improvements to all customers and users. The weaknesses identified by the Ombudsman Office when handling demands derive from the corporate environment used by the Bank’s risk and control departments, contributing to build a consolidated information framework that enables managers to better assess their risks.
3-3 f) Describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e).
The complaints registered by customers are considered opportunities for detecting flaws in processes, products and services.
Card-related fraud losses from (1) card not present fraud and (2) card-present and other fraud
SASB FN-CF-230a.2
1. The entity shall disclose the amount of card-related fraud losses it incurred during the reporting period.
Card-related fraud losses incurred in the reporting period amounted to R$117,910.2.
Card-related fraud losses from (1) card-not present fraud and (2) card-present and other frauds
SASB FN-CB-230a.1
Card-related losses incurred in the reporting period totaled R$1.8 million.
Management approach
GRI 3-3
The management of this topic started with the structuring of the Data and Analytics Management department, in 2019, and included the appointment of the Data Protection Officer (DPO), who is responsible for conducting internal activities to ensure compliance with the General Data Protection Act (LGPD, in Portuguese) and serve as a focal point between the Organization, the holders of personal data and the National Data Protection Authority (ANPD, in Portuguese).
The Data Privacy and Protection Governance Program was created to mitigate potential negative impacts. As part of the Program, a quarterly report is sent to the Internal Audit for compliance reporting. The Program covers several fronts, including:
• Mapping of all activities involving personal data processing, identifying the data life cycle, from collection to deletion, as well as the appropriate legal framework;
• Creation of a customer service channel for holders of personal data, ensuring the full exercise of all the rights set out in the LGPD;
• Formalization in a Standard of a flow of adaptation of contracts with third parties for compliance with the LGPD, including the definition of a methodology to help identify the Processor x Controller x Joint Controllers and define the flow for indicating LGPD clauses for business and administrative contracts;
• Implementation of the Privacy by Design and Privacy by Default methodologies in order to ensure the privacy and protection of personal data in the design of new products and services;
• Creation of specific guidelines for handling or responding to security incidents involving personal data considering the requirements imposed by the LGPD in order to complement Banrisul’s existing Information and Cyber Security Policy; and
• Development of internal training for all the staff on the main points addressed by the Law and their impacts on the workplace, as well as creation of a website featuring content that helps disseminate a culture of data privacy and protection in the Institution.
In order to address the actual negative impacts, Banrisul has approved the reporting flow of data breach incidents and created Guidelines for Prevention and Response to Personal Data Incidents. These documents are designed to ensure the prevention of personal data incidents related to Banrisul and its customers, including the means/processes that should be implemented to mitigate and/or remedy any adverse impacts thereof, as well as appropriately respond to and deal with these incidents.
To track the effectiveness of the actions, quarterly reports are made to the Audit Committee and information is provided to any internal audits. The Bank organizes an annual calendar of activities of the Data Privacy and Protection Governance Program, covering all the goals and targets for the period.
The plan is designed based on the Regulatory Agenda of the National Data Protection Authority and best market practices, taking into account sustainability aspects.The annual plan of the Privacy and Data Protection Governance Program defines indicators, which, after approved by the Executive Board, are submitted to and monitored by the Strategy and Planning department. The Program runs continuously.
Management approach
Impact |
Classification (positive or negative) |
Event (potential or actual) |
Time frame (short-term or long-term) |
Systemic or one-time impact |
Irreversibility (high, medium, low - only for negative impacts) |
Production chain process or activity that causes impact |
Resources / stakeholder group impacted |
---|---|---|---|---|---|---|---|
Incidents with customers’ and employees’ personal data |
Negative |
Actual |
Short-term |
Systemic |
Medium |
In the activities or database that uses customer personal data, in the event of a failure in data security systems. |
Shareholders and Investors, Customers, Banrisul’s Operations. |
Process credibility and credibility and sharing personal data |
Positive |
Actual |
Short-term |
Systemic |
- |
In information flow controls, through the preservation of confidentiality and integrity of information. |
Shareholders and Investors, Employees, Customers, Suppliers, Banrisul’s Operations. |
Greater autonomy for the holder to control personal data |
Positive |
Actual |
Short-term |
Systemic |
- |
Information availability, protected at all times, kept complete and available only to those entitled to access it. |
Shareholders and Investors, Employees, Customers, Suppliers, Banrisul’s Operations. |
Greater transparency as regards access and use of personal data |
Positive |
Actual |
Short-term |
Systemic |
- |
Availability and authorization to use the information only to those entitled to access it. |
Shareholders and Investors, Employees, Community, Customers, Suppliers, Environment, Banrisul’s Operations. |
Loss of market and competitiveness due to information security incidents |
Negative |
Potential |
Short-term |
One-time |
Medium |
Maintenance of Information Security. |
Shareholders and Investors, Employees, Customers, Suppliers, Banrisul’s Operations. |
Management of material topics
GRI 3-3
3-3 a) Describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights.
3-3 b) Report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships.
See the answers to this content in the impact section, on the material topics page.
3-3 c) Describe its policies or commitments regarding the material topic.
There is a standard that determines the flow of adjustments of contracts with third parties to comply with the LGPD, including the definition of a methodology to help identify the Processor x Controller x Joint Controllers relation and define the flow for indicating LGPD clauses for business and administrative contracts.
Specific guidelines have been created for handling or responding to security incidents involving personal data, considering the requirements imposed by the LGPD in order to complement Banrisul’s existing Information and Cyber Security Policy.
3-3 d) Describe actions taken to manage the topic and related impacts, including:
3-3 d) i) actions to prevent or mitigate potential negative impacts;
No potential negative impacts have been identified.
3-3 d) ii) actions to address actual negative impacts, including actions to provide for or cooperate in their remediation;
In 2023, Banrisul created the Crisis Committee for Personal Data Incidents and approved the flow for reporting incidents related to data breaches, set out in the Guidelines for Preventing and Responding to Personal Data Incidents. The formalization of this process aims to guarantee the appropriate prevention, response and treatment of incidents involving personal data related to Banrisul and its customers, including the means/processes that must be implemented to mitigate and/or remedy adverse impacts.
3-3 d) iii) actions to manage actual and potential positive impacts.
Confidentiality: this information is not disclosed to the external public in order to protect business secrecy.
3-3 e) Report the following information about tracking the effectiveness of the actions taken:
3-3 e) i) processes used to track the effectiveness of the actions;
In addition to the quarterly report to the Audit Committee, the Internal Audit assessed the procedures, rules and mechanisms adopted to ensure the protection and privacy of personal data, in compliance with the LGPD.
3-3 e) ii) goals, targets, and indicators used to evaluate progress;
The annual plan of the Privacy and Data Protection Governance Program defines indicators, which, after approved by the Executive Board, are submitted to and monitored by the Strategy and Planning department.
Goals and targets are not available for disclosure as they are confidential. Confidentiality: this information is not disclosed to the external public in order to protect business secrecy.
3-3 e) iii) the effectiveness of the actions, including progress toward the goals and targets;
Every year, the Data Privacy and Protection Governance Program is reviewed to check that the goals set in the previous year have been achieved and to determine the goals for the following year, so that it operates on an ongoing basis.
3-3 e) iv) lessons learned and how these have been incorporated into the organization’s operational policies and procedures.
At the end of each year, the actions planned for the cycle are accounted for in order to identify which initiatives have had actual and potential impacts.
3-3 f) Describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e).
Stakeholder engagement is crucial to the success of this program both in the role of Senior Management, with the consent and guarantee of implementation, and in the role of the units that comply with the program, in pursuit of compliance with the law.
Substantiated complaints concerning breaches of customer privacy and losses of customer data
GRI 418-1
418-1 a) Total number of substantiated complaints received concerning breaches of customer privacy, categorized by:
418-1 a) i) complaints received from outside parties and substantiated by the organization;
Seven customer complaints involving banking secrecy and/or the LGPD were filed with the Ombudsman’s Office this year, including external bodies.
418-1 a) ii) complaints from regulatory bodies.
The Ombudsman’s Office did not receive any complaints from regulatory agencies, only two from the Central Bank of Brazil, which were also dismissed, i.e., no data breach was identified while handling these complaints.
418-1 b) Total number of identified leaks, thefts, or losses of customer data.
All complaints were classified as unsubstantiated.
418-1 c) If the organization has not identified any substantiated complaints, a brief statement of this fact is sufficient.
Substantiated complaints were identified, as reported in the previous items.
Substantiated complaints concerning breaches of customer privacy and losses of customer data
GRI 418-1
The Ombudsman’s Office classifies the complaints received by its channels into topic, item and root cause. Regarding subject, there is a “bank secrecy” item, which is under the topic “other subjects” and the root cause “LGPD” (Brazilian General Data Protection Law). In 2022, five customer complaints were filed related to bank secrecy and/or LGPD, including in external agencies; four of these complaints were classified as invalid and only one was classified as valid (not resolved). In the latter, there was proof of a data breach.
The report classified was valid was received through the Consumer Protection Agency (Procon, in Portuguese)/RS (external agency).
Management approach
GRI 3-3
The policies or commitments focused on this material topic are the Social, Environmental and Climate Responsibility Policy (PRSAC, in Portuguese) that regulates processes and business in a comprehensive way; however, the Green Bureau will be soon implemented by the Central Bank (for the Agribusiness segment), which will allow rural credit benefits to be granted to customers who fit the Program’s sustainability criteria.
As regards actions taken to manage this topic and its related impacts, focused on strengthening the offer of rural credit, the Programa Sementes (Seeds Program) and Operation 365 were expanded, which encourage the preservation and maintenance of the chemical, physical and biological quality of the soil, thus increasing productivity. Branch network’s employees receive training, almost every month, on sustainable rural credit products to support the offer of financing for the production of biofertilizers.
In the credit granting process, Banrisul prepares a risk assessment report for transactions totaling more than R$10 million including a social, environmental and climate analysis of the company. To improve and speed up the credit granting process, documents are digitalized and input into a social and environmental compliance system for credit proposals.
The social and environmental compliance system also verifies if the company receiving the financing has any restrictions for the granting of rural credit, e.g., conservation units, IBAMA and ICMBio embargoes, and being listed as a company that use forced labor; therefore, this tool is used to address actual negative impacts arising from this topic. Banrisul also relies on a network of associated technician for preparing projects/budgets.
To track actions taken, the data collected in the system undergo internal and external audits, benchmarking process, and inspections by both the Brazilian Central Bank and the BNDES. Banrisul also hired a consulting company specialized in agribusiness to monitor the internal movements, suggesting process improvements.
These measures aim to comply with the environmental legislations and review the Company’s internal regulations, in order to keep them up to date. Through courses, training programs and verification of the compliance system in all financial departments, Banrisul was able to share and improve the knowledge about social and environmental compliance.
As regards economic impacts, in granting agribusiness credit, the feasibility of the proposals is verified by checking projects and cash flow estimates. To manage positive social impacts, Banrisul does not grant credit to people who have restrictions and makes specific allocations available for small and medium-sized producers. The Bank also offers a crop insurance product called Proagro Mais that covers production costs and funds to maintain the producer’s costs in case of problems with the harvest.
We are always analyzing market trends, proposing projects to develop our reposition products, services, and fees with other product management areas through research, suggestions received through the ombudsman, and benchmarking with the areas. The goal is to increase the granting of rural credit with a sustainable bias.
Focused on creating an investment fund that integrates ESG matters, in 2022, Banrisul held meetings with renowned consulting companies to survey the resources needed to implement this new process. A working group responsible for the “sustainability” topic has been set up in the Company, which has the task of assessing the issue in greater depth and implementing the actions required for the creation/inclusion of ESG investment products in the portfolio.
Impact |
Classification (positive or negative) |
Event (potential or actual) |
Time frame (short-term or long-term) |
Systemic or one-time impact |
Irreversibility (high, medium, low - only for negative impacts) |
Production chain process or activity that causes impact |
Resources / stakeholder group impacted |
---|---|---|---|---|---|---|---|
Fostering micro and small entrepreneurs |
Positive |
Actual |
Long-term |
Systemic |
- |
The impact will be generated according to the purpose of the credit granted, usually working capital credit, which will enable the enterprise’s maintenance, as well as small improvements and expansions. |
Shareholders and Investors, Community, Customers, Banrisul’s Operations. |
Increase family income |
Positive |
Actual |
Long-term |
Systemic |
- |
After credit granting, when the credit facility starts to have financial returns to the creditor. |
Customers, Suppliers, Banrisul’s Operations. |
Contamination of soil and bodies of water, and impacts on biodiversity and human health |
Negative |
Actual |
Long-term |
Systemic |
Medium |
Indirectly caused by the granting of credit to rural producers, who use agrochemicals in the soil and generate the impact. |
Community, Environment, Banrisul’s Operations. |
Increase in renewable energy consumption |
Positive |
Actual |
Long-term |
Systemic |
- |
The rural producer install solar panels or other type of renewable energy source at his/her property, contributing to the increase of clean energy consumption and reduction of conventional energy consumption. |
Environment, Banrisul’s Operations. |
Expansion of the agricultural frontier, leading to deforestation or agriculture and livestock activities in forbidden areas |
Negative |
Actual |
Long-term |
Systemic |
Medium |
The rural producer, whether an Individual or Company, who deforests areas without permission to increase the cultivated area, as well as the producer who develops his/her enterprise in a restricted area, such as indigenous lands, Quilombola areas, conservation units, among others. |
Community, Environment, Banrisul’s Operations. |
Impact on business results for not having ESG-related products in the portfolio yet |
Negative |
Potential |
Short-term |
One-time |
High |
Banrisul Corretora de Valores is aware that it may lose customers for not having ESG-related products in its portfolio yet, as investors, especially younger generations, seek to relate to sustainable or purpose-driven companies. |
Shareholders and Investors, Employees, Community, Customers, Suppliers, Banrisul’s Operations. |
Management of material topics
GRI 3-3
3-3 a) Describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights.
3-3 b) Report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships.
See the answers to this content in the impact section, on the material topics page.
3-3 c) Describe its policies or commitments regarding the material topic.
Encouraging sustainable actions and practices is one of Banrisul’s strategic pillars. The Bank is constantly striving to facilitate the granting of credit to beneficiaries who have proven to operate in a sustainable manner, implementing practices and technologies capable of reinforcing the need to operate so as not to impact future generations, thus creating a Culture of Sustainability.
There is no specific policy on products with a sustainability bias. However, by granting credit products, it is expected that the funds used by the companies will promote the quality of life of their employees and communities and reduce environmental impacts.
3-3 d) Describe actions taken to manage the topic and related impacts, including:
3-3 d) i) actions to prevent or mitigate potential negative impacts;
No potential negative impacts have been identified.
3-3 d) ii) actions to address actual negative impacts, including actions to provide for or cooperate in their remediation;
The Bank uses a network of technical partners to set up projects/budgets and releases loans in accordance with technical recommendations.
In order to properly grant credit, the Institution has adopted a social and environmental compliance analysis process for all rural credit proposals, with assessment of environmental compliance, the suitability of agricultural entities and practices, and legal environmental, social and climate criteria. This has enabled the Bank to assess whether the borrower or the area being financed has any restrictions on the granting of rural credit.
3-3 d) iii) actions to manage actual and potential positive impacts.
Environmental management is mainly based on regulatory compliance, which has strict rules and will be added to the determinations of the Green Bureau of the Central Bank of Brazil (Bacen, in Portuguese). All costing operations are incorporated into the compliance forms, and the Bank is constantly undergoing internal and external audits, as well as inspections by Bacen and the Brazilian Development Bank (BNDES, in Portuguese).
Mindful of the legislation, the Institution has revised its internal regulations on environmental compliance. Its goal is to expand rural credit with a sustainable bias and, to this end, it is preparing a campaign to publicize credit to the branch network and technical assistants of the credit lines through courses, lectures and participation in events, such as agricultural fairs.
Lastly, the Bank has partnerships and agreements with technical support contractors, technical support service companies and machinery and equipment retailers, which enables a more agile service and better information to rural producers.
3-3 e) Report the following information about tracking the effectiveness of the actions taken:
3-3 e) i) processes used to track the effectiveness of the actions;
The Bank is constantly audited by internal and external auditors, as well as by the Central Bank of Brazil and the Brazilian Development Bank (BACEN and BNDES, respectively, in Portuguese). The Company has engaged a consulting firm specializing in agribusiness to monitor internal and market movements, conducting benchmarking to suggest process improvements.
3-3 e) ii) goals, targets, and indicators used to evaluate progress;
The Bank’s goal is to expand rural credit with a sustainable bias and, to this end, it is preparing a campaign to publicize credit to the branch network and technical assistants of the credit lines through courses, lectures and participation in events, such as agricultural fairs.
3-3 e) iii) the effectiveness of the actions, including progress toward the goals and targets;
When new legislation is published, an impact analysis is carried out and the necessary measures are taken, including system adjustments and amendments to contractual clauses, among others, as quickly as possible. The effectiveness of the measures is reflected in the results of audits and compliance reports. As for the increase in the sustainable credit portfolio, we will be able to see the increase in the number of “sustainable” loans granted at the end of the period compared to the previous period.
3-3 e) iv) lessons learned and how these have been incorporated into the organization’s operational policies and procedures.
Mindful of the legislation, the Institution has revised its internal regulations on environmental compliance.
3-3 f) Describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e).
Stakeholder feedback is an input to improving or adapting processes, aimed at best practices.
Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose
GRI-G4 FS7, GRI-G4 FS8
[wpdatatable id=261
Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose
GRI-G4 FS7, GRI-G4 FS8
Agribusiness¹ |
||||
---|---|---|---|---|
Product/service description |
Purpose |
Target social group |
Monetary value (for products) or number of transactions or customers (for services) |
|
2023 |
||||
Retail Banking |
PRONAF |
The Programa Nacional de Fortalecimento da Agricultura Familiar (PRONAF) is intended for funding and investments in the implementation, expansion or modernization of the production, processing, industrialization and services structure offered at the rural establishment or in nearby rural community areas, with a view to generating income and improving the use of family labour. |
Family farmers who are |
R$ 2,174,729,637.2 |
FUNDO CLIMA |
Financing program aimed at implementing renewable energy generation systems, reforestation, organic systems, among others. |
Rural producers |
R$ 47,859,562.5 |
|
ABC+ Program |
Credit line aims to promote the reduction of greenhouse gas emissions, reduce deforestation, increase agricultural production on a sustainable basis, bring rural properties into line with environmental legislation, increase the area of cultivated forests and encourage the recovery of degraded areas. |
Medium-sized or large rural producers and their production cooperatives. |
R$ 27,800,850.0 |
|
MODERAGRO |
Investment credit line to support the sectors of production, processing, industrialization, packaging and storage of beekeeping, aquaculture, poultry farming, chinchilla farming, rabbit farming, floriculture, fruit farming, olive ging, horticulture, sheep and goat farming, ranching, sericulture, pig farming, dairy farming, and palmaceae, yerba mate, nuts, fishing and sugar cane for the production of cachaça. It finances some items such as: carrying out a health and/or environmental adaptation project related to the business line's purpose. |
Medium-sized or large rural producers and their production cooperatives. |
R$ 16,549,140.1 |
|
INOVAGRO |
Credit line that supports investments needed to incorporate technological innovation into rural properties, with a view to increasing productivity, adopting good agricultural practices and rural property management, and the competitive insertion of rural producers into different consumer markets. It finances items such as: systems for generating and distributing renewable energy (solar and biomass). |
Medium-sized or large rural producers and their production cooperatives. |
R$ 3,018,709.3 |
|
AGROINVEST |
Line of credit for financing solar energy panels and conversion systems, as well as biodigesters. |
Individual rural producers. |
R$ 45,433,757.7 |
|
PROIRRIGA |
Credit line designed to finance investments related to all the items inherent to irrigation systems, including electrical infrastructure, water reserves and equipment for monitoring soil humidity; the acquisition, implementation and recovery of equipment and installations for protecting crops inherent to olericulture, fruit-ging, floriculture, coffee-ging and the production of seedlings of forestry species; and weather stations and software necessary for their operation. |
Medium-sized or large rural producers and their production cooperatives. |
R$ 13,786,150.2 |
|
PCA |
Credit line for projects to expand, modernize, renovate and build warehouses for storing grains, fruit, tubers, bulbs, veges, fibres and sugar. |
Medium-sized or large rural producers and their production cooperatives. |
R$ 2,520,871.7 |
|
MODERFROTA |
Credit line that finances tractors and associated implements, harvesters and their cutting platforms, self-propelled agricultural machinery for spraying and fertilizing, new (domestic or imported) or used (domestic). |
Medium or large rural producers and their production cooperatives, whose annual or annualized gross operating revenue/income is up to R$45 million. |
R$ 87,315,992.6 |
|
Total |
R$ 2,419,014,671.4 |
¹ Credit lines classified as sustainable, according to internally defined criteria, considering social, environmental and/or climate additionalities
Crédito geral e Emergencial¹ |
||||
---|---|---|---|---|
Product/service description |
Purpose |
Target social group |
Monetary value (for products) or number of transactions or customers (for services) 2023 |
|
Retail Banking |
CDC Universitário. |
Credit line developed to finance all on-campus or hybrid higher education programs and types of partner universities. Banrisul has partnered with 13 universities: FACCAT, FEEVALE, IMED, PUCRS, UNISINOS, URI, UNISC, UNIJUI, UNIVATES, URCAMP, UCS, UCPEL and UPF, for students in Rio Grande do Sul. |
Undergraduate students. |
R$ 102,217,812.1 |
CDC Sustentabilidade Outros PF e PJ. |
Finance the acquisition of products to preserve energy resources and reuse water, and promote sustainable urban mobility.. |
Individual and Corporate Customers. |
R$ 2,970,545.7 |
|
CDC Sustentabilidade Energias Solar e Eólica PF e PJ. |
Finance the acquisition of solar panels and wind power turbines, focused on clean energy generation. |
Individual and Corporate Customers. |
R$ 474,248,109.6 |
|
CPB Acessibilidade. |
Finance the acquisition of goods and services for people with disabilities. |
People with disabilities. |
R$ 65,365.9 |
|
CEB Hospitais - Giro– Investimento. |
Credit line to offer working capital and investment to non-profit private hospitals, clinics and laboratories in Rio Grande do Sul, which provide services to the Brazilian Public Health System (called SUS) and receive payments from SUS, and other public or private health care plans. |
Entire community served by the hospitals. |
R$ 171,702,819.0 |
|
CPB Crédito Consciente |
Refinancing operations for clients who need to readjust their payment flow while maintaining their financial health. |
Individuals |
R$ 245,573,994.3 |
|
CPB Emergencial |
Financing amounts for clients affected by climatic events related to the 2023 floods. |
Individuals |
R$ 9,341,133.3 |
|
Total |
R$ 1,006,119,779.8 |
¹ Credit lines classified as sustainable, according to internally defined criteria, considering social, environmental and/or climate additionalities.
Credit for development¹ – long term |
||||
---|---|---|---|---|
Product/service description |
Purpose |
Target social group |
Monetary value (for products) or number of transactions or customers (for services) 2023 |
|
Retail Banking |
FEB – Financiamento Especial Banrisul. |
Credit line targeted at the municipalities of the State of Rio Grande do Sul that are qualified to contract new financings according to the legislation that provides for the indebtedness limit for the public sector. This facility can be used to finance capital goods, such as renewable energy generating systems, computer systems/software and hardware, buses, trucks, vehicles, new machinery and equipment, produced domestically or that have already been nationalized and preferably those listed in BNDES’s Digital Record of Manufacturers (CFI, in Portuguese). |
Municipalities in the State of Rio Grande do Sul. |
R$109,336,584.4 |
Banrisul FAMPE Mais - Individual Micro Entrepreneur (MEI) and Micro e Small Companies. |
Credit line designed to finance working capital for individual micro-entrepreneurs (MEI) and micro and small business that relies on the Guarantee Fund for Micro and Small Enterprises (FAMPE, in Portuguese), replacing the need for guarantee from the Bank, providing entrepreneurs with easier access to credit. This line has Assisted Credit, made available in partnership with Sebrae RS, with free-of-charge content available to all customers and consulting services on specific topics, also made available free of charge to borrowers, and fully funded by Banrisul and Sebrae RS. |
It is targeted at Individual Micro-Entrepreneurs (MEI) and Micro and Small Businesses. |
R$67,028,965.5 |
|
Pronampe. |
Credit line granted within the scope of the National Program of Support to Micro and Small Companies (Pronampe, in Portuguese), guaranteed by the Operations Guarantee Fund (FGO, in Portuguese) for the development and strengthening of small businesses. It is aimed at individual micro-entrepreneurs (MEI, in Portuguese) and companies with gross revenue equal to or less than R$ 4.8 million, considering the income earned in the fiscal year immediately previous to that of the credit granting. |
Micro and small companies. |
R$1,003,873,053.6 |
|
Fundo Clima (Climate Fund) |
Credit line designed to finance the acquisition of machinery and equipment with higher energy efficiency indexes or that contribute to reducing greenhouse gas emissions, such as solar panels. |
It is aimed at individuals or corporate customers with annual income or revenue of up to R$4.8 million. |
R$4,627,729.1 |
|
Total |
R$ 1,184,866,332. 6 |
¹Credit lines classified as sustainable, according to internally defined criteria, considering social, environmental and/or climate additionalities.
Credit cards¹ |
||||
---|---|---|---|---|
Product/service description |
Purpose |
Target social group |
Monetary value |
|
Cartão Libre |
Every month, the credit card bill is rounded up to the next whole number, and the cents are donated to charity institutions. |
Contribution to charity institutions through the donation of amounts collected in the Card Bill Rounding Up Program. |
Charity Institutions. |
R$ 407,553,848.7 |
Cartão Universitário |
Issue of credit card for enrolled university students, who do not need to prove their income, thus introducing them to banking services and encouraging financial education. |
Introduce college customers to banking services and foster their financial education through the use of credit cards. |
University students with or without income. |
R$ 34,964,323.2 |
Cartão Servidor Público (Card for Public Servants) |
A distinguished credit card that offers reduced interest rates, longer payment terms, and discount on the minimum payment directly on the payroll. |
Provide a social benefit to public servants, enabling a distinguished experience with reduced interest rates, longer payment terms, and discounts on the payroll. |
Public Servants |
R$ 277,970,249.8 |
INSS Payroll-Deductible Card |
Credit card aimed at retirees and pensioners, allowing to deduct 5% of their monthly income in the INSS payroll, previously authorized through an amendment at DATAPREV. |
Provide social benefits to retirees and pensioners, according to the legislation, allowing to deduct 5% of their monthly income. |
INSS retirees and pensioners. |
R$ 129,975,672.3 |
Total |
R$ 850,464,094.0 |
¹ Credit lines classified as sustainable, according to internally defined criteria, considering social, environmental and/or climate additionalities.
Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose
GRI-G4 FS7, GRI-G4 FS8
Product name |
Monetary value |
% of Banrisul Credit Portfolio |
---|---|---|
Agribusiness Credit Facilities |
5.5% |
|
ABC+ Program |
R$28,582,438.7 |
0.1% |
Pronaf (Brazilian National Program for Strengthening Family Farming) ABC+ Bioeconomia |
R$23,331,764.0 |
0.0% |
Pronaf (Brazilian National Program for Strengthening Family Farming) Mais Alimentos |
R$208,166,706.2 |
0.4% |
Pronaf (Brazilian National Program for Strengthening Family Farming) Agroindústria |
R$5,509,827.3 |
0.0% |
Pronamp (National Program for the Support of Medium-Sized Farmers) |
R$29,185,719.7 |
0.1% |
Moderagro |
R$41,819,775.9 |
0.1% |
Inovagro |
R$9,695,855.5 |
0.0% |
Proirriga |
R$69,708,249.4 |
0.1% |
PCA |
R$26,877,667.1 |
0.1% |
Investimento Agro Empresarial (Corporate Investment in Agriculture) |
R$64,863,709.4 |
0.1% |
Agroinvest 4.0 - New technologies |
R$1,065,246.0 |
0.0% |
Agroinvest Sustainability |
R$29,502,272.4 |
01% |
Funding for no-till farming |
R$ 2,151,555,320.7 |
4.4% |
Commercial Credit Facilities |
2.0% |
|
CDC Universitário (Direct Consumer Credit Facility for University Students) |
R$68,006,326.0 |
0.1% |
CDC Sustentabilidade Outros PF e PJ (Other Sustainable Direct Consumer Credit Facility for Individual and Corporate Customers) |
R$3,170,021.0 |
0.0% |
CDC Sustentabilidade Energias Solar e Eólica PF e PJ (Sustainable Direct Consumer Credit Facility - Solar and Wind Power for Individual and Corporate Customers) |
R$ 565,902,465.1 |
1.2% |
CPB Acessibilidade (Accessiblity) |
R$10,164.4 |
0.0% |
CEB Hospitais - Giro - Investimento (Banrisul Corporate Credit - Hospital's Working Capital) |
R$206,865,259.0 |
0.4% |
CPB Crédito Consciente (Conscious Credit) |
R$141,248,746.4 |
0.3% |
CPB Emergencial (Emergency Credit) |
R$93,757.1 |
0.0% |
Long-Term Financing |
2.5% |
|
FEB – Financiamento Especial Banrisul (Banrisul Special Financing) |
R$ 88,205,698.4 |
0.2% |
PRONAMPE - National Program of Support to Micro and Small Companies |
R$ 1,032,711,573.7 |
2.1% |
Programa Saneamento Para Todos (Sanitation for Everyone Program) |
R$ 30,324,429.6 |
0.1% |
Banrisul FAMPE Mais - Individual Micro Entrepreneur (ME) and Micro e Small Company |
R$ 79,339,259.0 |
0.2% |
Fundo Clima |
R$ 15,425,769.8 |
0.0% |
Credit Cards |
Monetary Value |
Customers |
Cartão Libre |
R$ 1,259.4 milhões |
265,099 |
Cartão Universitário (Credit Card for University Students) |
R$ 314 milhões |
34,467 |
Cartão Servidor Público (Card for Public Servants) |
R$ 1,109.05 milhões |
79,502 |
INSS Payroll-Deductible Card |
R$ 248.5 milihões |
173,365 |
Product/service description |
Purpose |
Target social group |
---|---|---|
Agribusiness Credit Facilities |
||
ABC+ Program |
Credit facility to promote a reduction in greenhouse gas emissions, reduce deforestation, increase agriculture and livestock production on a sustainable basis, adapt rural properties to the environmental legislation, expand the area of cultivated forests, encourage the recovery of degraded areas. |
Family farms who are registered in the Pronaf. |
Pronaf (Brazilian National Program for Strengthening Family Farming) ABC+ Bioeconomia |
Credit facility for investments in Extractive Exploration, Socio-Biodiversity Products Systems, Renewable Energy and Environmental Sustainability. |
Medium-sized or large rural producers and their production cooperatives. |
Pronaf (Brazilian National Program for Strengthening Family Farming) Mais Alimentos |
Credit Faciliy for investments in income generation and improvement of manpower in family farms. Sustainable items include technological innovation in renewable energy, e.g., solar power, biomass and windpwer. |
Family farms who are registered in the Pronaf. |
Pronaf (Brazilian National Program for Strengthening Family Farming) Agroindústria |
Credit facility to investments, including in infrastructure, aimed at the improvement, storage, processing and trade of agriculture and livestock products, forest and extractivist products, handicraft products and rural tourism. |
Family farms who are registered in the Pronaf, their family enterprises and family agriculture cooperatives. |
Pronamp (National Program for the Support of Medium-Sized Farmers) |
Credit facility to foster the development of medium-sized farmers’ rural productive activities, through credit for fixed and partially fixed investments in agriculture-related assets and services. Finance includes soil protection, correction, and recovery; renewable energy generation systems; and organic systems. |
Medium-sized farmers registered in the Pronamp. |
Moderagro |
Credit facility to support the production, processing, industrialization, packaging and storage of products from beekeeping, aquaculture, poultry farming, chinchilla farming, rabbit farming, flower farming, fruit farming, olive growing, horticulture, sheep and goat farming, ranching, sericulture, pig farming, dairy farming and palm farming, yerba mate, nuts, fishing and sugar cane for the production of cachaça. Finances some items such as the execution of a sanitary and/or environmental adequacy project, related to the business line's purpose. |
Medium-sized or large rural producers and their production cooperatives |
Inovagro |
Credit facility to support the necessary investments to incorporate technological innovation into rural properties in order to increase productivity, the adoption of good agriculture, livestock and farm management practices, and the competitive insertion of rural producers in different consumer markets. Finances items such as renewable energy generation and distribution systems (solar and biomass). |
Medium-sized or large rural producers and their production cooperatives. |
Proirriga |
Credit faclity for finance investments in all items related to irrigation systems, including electrical infrastructure, water reserve, and equipment for monitoring soil humidity; the acquisition, implementation, and recovery of equipment and facilities for crop protection inherent to olericulture, fruit-growing, flower-growing, coffee-growing, and the production of seedlings of forest species; and the meteorological stations and software necessary for their operation. |
Medium-sized or large rural producers and their production cooperatives. |
PCA |
Credit facility for projects for the expansion, modernization, renovation, and construction of warehouses to store grains, fruits, tubers, bulbs, vegetables, fibers, and sugar. |
Medium-sized or large rural producers and their production cooperatives. |
Investimento Agro Empresarial (Corporate Investment in Agriculture) |
To finance the same purposes met by Programs that use BNDES resources, it is possible to list some sustainability-related items, such as: environmental regularization of rural property, forestation and reforestation, and acquisition of solar panels. |
Rural producers that meet corporate agriculture requirements. |
Agroinvest 4.0 - New technologies |
To finance drones, sensors, mapping software licenses, Global Positioning System (GPS), precision agriculture equipment; as well as computers, equipment and software licenses for property management, monitoring or automation. Fostering the modernization of the countryside and the improvement in the producers’ quality of life. |
Individual farmers, registered in any category, with risk up to 6. |
Agroinvest Sustainability |
Line of credit for financing solar energy conversion systems and panels, as well as biodigesters. Line with 100% sustainable bias. |
Individual farmers, registered in any category, with risk up to 6. |
Funding for no-till farming |
Credit Facility for the regular expenses of farms that use no-till farming. |
Rural producers |
Commercial Credit Facilities |
||
CDC Universitário (Direct Consumer Credit Facility for University Students) |
Credit facility developed to finance all higher education programs and types (on-campus and hybrid) of the partner universities. Banrisul has partnered with 13 universities: FACCAT, FEEVALE, IMED, PUCRS, UNISINOS, URI, UNISC, UNIJUI, UNIVATES, URCAMP, UCS, UCPEL and UPF, for students in Rio Grande do Sul. |
Undergraduate students. |
CDC Sustentabilidade Outros PF e PJ (Other Sustainable Direct Consumer Credit Facility for Individual and Corporate Customers) |
To finance the acquisition of products to preserve energy resources, reuse water, and promote sustainable urban mobility. |
Individual and Corporate Customers. |
CDC Sustentabilidade Energias Solar e Eólica PF e PJ (Sustainable Direct Consumer Credit Facility - Solar and Wind Power for Individual and Corporate Customers) |
To finance the acquisition of solar panels and wind power turbines, focused on clean energy generation |
Individual and Corporate Customers. |
CPB Acessibilidade (Accessibility) |
Finance the acquisition of goods and services for people with disabilities. |
People with disabilities. |
CEB Hospitais - Giro - Investimento (Banrisul Corporate Credit - Hospital's Working Capital) |
Credit facility to offer Working Capital and Investment to non-profit private hospitals, clinics and laboratories in Rio Grande do Sul, which provide services to the Brazilian Public Health System (called SUS) and receive payments from SUS and other public or private health care plans. |
Entire community served by the hospitals. |
CPB Crédito Consciente (Conscious Credit) |
Credit facility aimed at renegotiating overdue debts, preventing the customer’s over-indebtedness. |
It is targeted at individuals with indebtedness up to 60 days. |
CPB Emergencial (Emergency Credit) |
Credit facility granted on an emergency basis exclusively to individuals, residents in municipalities whose houses have been affected by natural disasters (windstorms, floods, rain, etc.), provided that the Office of Civil Defense has declared a state of emergency. |
It is aimed at individuals who have been affected by state of emergency. |
Long-Term Financing |
||
FEB – Financiamento Especial Banrisul (Banrisul Special Financing) |
Credit facility targeted at the Municipalities of the State of Rio Grande do Sul that are qualified to contract new financings according to the legislation that provides for the indebtedness limit for the Public Sector. This facility can be used to finance capital goods, such as renewable energy generating systems, computer systems/software and hardware, buses, trucks, vehicles, new machinery and equipment, produced domestically or that have already been nationalized and preferably those listed in the BNDES’s Digital Record of Manufacturers (CFI, in Portuguese). The municipality’s current expenses (e.g., payroll expenses, expenses with the maintenance of fixed assets, office suppliers and consumables) cannot be financed. |
Municipalities in the State of Rio Grande do Sul. |
PRONAMPE - National Program of Support to Micro and Small Companies |
Credit facility granted within the scope of the National Program of Support to Micro and Small Companies (PRONAMPE, in Portuguese), initially regulated by Law 13.999/2020, amended by Law 14.161/2021, and guaranteed by the Operations Guarantee Fund (FGO, in Portuguese) for the development and strengthening of small businesses. It is aimed at individual micro-entrepreneurs (MEI, in Portuguese) and companies with gross revenue equal to or less than R$ 4.800.000,00 (four million and eight hundred thousand Brazilian Reais), considering the income earned in the fiscal year immediately previous to that of the credit granting. |
Micro and small companies. |
Programa Saneamento Para Todos (Sanitation for Everyone Program) |
Credit facility designed to improve health conditions and quality of life of the urban and rural population through investments in sanitation integrated and articulated with other sector policies, operating based on systems run by public or private providers, through initiatives and undertakings targeted at the universal access to sanitation and improvement of the public basic sanitation services, according to normative instruments that govern investment programs and portfolios managed by the FGTS, as determined by the investment manager. The projects must adopt technical solutions that seek economic efficiency gains and management solutions that promote efficient services and incorporate social control and the participation of society. |
Municipalities in the State of Rio Grande do Sul. |
Banrisul FAMPE Mais - Individual Micro Entrepreneur (ME) and Micro e Small Company |
Credit facility designed to finance working capital for individual micro-entrepreneurs (MEI) and micro and small business that relies on the Guarantee Fund for Micro and Small Enterprises (FAMPE), replacing the need for guarantee from the Bank, providing entrepreneurs with easier access to credit. This line has Assisted Credit, made available in partnership with Sebrae RS, with free-of-charge content available to all customers and consulting services on specific topics, also made available free of charge to borrowers, and fully funded by Banrisul and Sebrae RS. |
It is targeted at individual micro-entrepreneurs (MEI) and micro and small businesses. |
Fundo Clima |
Credit facility designed to finance the acquisition of machinery and equipment with higher energy efficiency indexes or that contribute to reducing greenhouse gas emissions, such as solar panels. |
It is aimed at individuals or corporate customers with annual income or revenue of up to R$4.8 million. |
Credits Cards |
||
Every month, the credit card bill is rounded up to the next whole number and the cents are donated to charity institutions. |
To make contributions to charity institutions through the donation of amounts collected in the Card Bill Rounding Up Program. |
Charity Institutions. |
Issue of credit card for enrolled university students, who do not need to prove their income, thus encouraging their higher education studies as well as financial education. |
To introduce college customers to banking services and foster their financial education through the use of credit cards. |
University students with or without income |
A distinguished credit card that offers reduced interest rates, longer payment terms, and discount on the minimum payment directly on the payroll. |
To provide a social benefit to public servants, enabling a distinguished experience with reduced interest rates, longer payment terms, and discounts on the payroll. |
Public Servants. |
Credit card aimed at retirees and pensioners, allowing to deduct 5% of their monthly income in the INSS payroll, previously authorized through an amendment at DATAPREV. |
To provide social benefits to retirees and pensioners, according to the legislation, allowing to deduct 5% of their monthly income. |
INSS retirees and pensioners. |
Percentage of assets subject to positive and negativeenvironmental or social screening
GRI-G4 FS11
The Bank does not use the positive screening criterion for Development Lines; however, the approach used excludes companies that are not in compliance with it, whether environmental or labor, and takes into account the applicable legislation and the requirements of the onlending agents (BNDES, FINEP and FGTS). Thus, the borrower’s legal, social and environmental compliance is monitored by the competent technical area. As for social and environmental criteria, Banrisul has adopted the practice of not granting credit to companies that carry out activities that do not comply with the proper environmental agency, i.e., companies that do not have an environmental license. If the borrower is included in the Ministry of the Economy’s list of employers that submit their workers to degrading forms of labor or keep them in conditions similar to forced labor is also considered a restriction for credit approval.
In order to mitigate social and environmental risks throughout the operation’s effectiveness, the Bank relies on contractual clauses for extraordinary or early maturity for cases of non-compliance with legislation, problems with environmental licensing, crimes against the environment, forced and child labor. There are no exclusions or limitations to audit coverage related to regions or products and services.
Percentage of assets subject to social or environmental screening, whether positive or negative
GRI-G4 FS11
There is no percentage of assets subject to positive or negative social or environmental screening.The Agribusiness Department does not use screening criteria. However, before contracting a transaction, the department runs a social and environmental compliance check to verify social issues (forced labor, IBAMA and ICMBio embargoes, administrative improbity and ineligibility) and environmental issues (overlap of the area to be financed with land reform settlement areas, indigenous land, quilombola territory, conservation units, areas embargoed by IBAMA or ICMBio, areas susceptible to flooding, archaeological sites and areas with deforestation alerts. Moreover, in order to grant rural credit, the Bank requires environmental licensing of the financed activity.
Product portfolio: Policies with specific environmental and social components applied to business lines
GRI-G4 DMA
The Company does not have a specific sustainability policy for rural credit; however, it complies with state and federal environmental legislation for contracting these transactions. Moreover, Banrisul follows the rules set out in the Rural Credit Manual that addresses social and environmental compliance, which must be verified during the proposal stage, before credit is granted, and during the effectiveness of the contract. Internal credit standards should also be followed. Banrisul’s Social, Environmental and Climate Risk Management Policy and Social and Environmental Responsibility Policy are also complied with.
Product portfolio; Policies with specific environmental and social components applied to business lines (former FS1)
GRI-G4 DMA
There is no specific sustainability policy for rural loans in the agribusiness sector, however, the legal obligations and the guidelines of the Rural Loan Manual, which addresses environmental and social compliance in credit assignment, must be followed. Products managed comply with the Bank’s credit and sustainability policies, in addition to the guidelines of onlending agents, always complying with new sustainable aspects. Accordingly, the Company relies on the Responsibility Policy (PRSAC in Portuguese), which guides the practices, processes and business, coupled with the Management of Social, Environmental and Climate Risks.
Significant indirect economic impacts
GRI 203-2
Banrisul is present in almost 93% of the municipalities. The Bank’s reach comprises service points located both in developed cities with great economic potential and in municipalities that are difficult to access, poorly developed and essentially rural, allowing Banrisul to exceed 99% coverage of the state’s GDP, considering its branches, Service Stations, Banripontos (Banking Correspondents) and Automated Teller Machines (ATMs or PAEs in Portuguese). Banrisul’s presence ensures that the community of the State of Rio Grande do Sul has access to the conveniences offered by the Bank in terms of its financial products and services, which ensure the financing of personal or corporate activities, fostering the State’s economy.
The Bank is continually prospecting cities that lack or have poor offer of banking services. The following table presents the presence of service points throughout the state.
Significant indirect economic impacts
Presence in Rio Grande do Sul |
Number of municipalities |
Municipalities coverage |
Population coverage |
GDP Coverage |
Branch |
347 |
69.8% |
96.5% |
96.9% |
Service Station |
81 |
16.3% |
2.1% |
1.9% |
Subtotal (Branches + Service Stations) |
428 |
86.1% |
98.6% |
98.8% |
Automated Teller Machines and Banriponto |
6 |
1.2% |
0.1% |
0.1% |
Automated Teller Machines |
15 |
3.0% |
0.3% |
0.2% |
Banriponto |
12 |
2.4% |
0.3% |
0.2% |
Subtotal (Automated Teller Machines and Banriponto) |
33 |
6.6% |
0.7% |
0.6% |
Total |
461 |
92.8% |
99.3% |
99.3% |
Access points in low-populated or economically disadvantaged areas by type
GRI-G4 FS13
Total number and percentage of total FI points of access available in low-populated or economically disadvantaged areas by region and by type of access.
Urbanization rate |
Number |
---|---|
Number of municipalities |
404 |
With service |
372 |
Coverage |
92.1% |
Number of points |
870 |
Provide context to this data in relation to overall access to financial services in the regions reported on/provide any benchmarks.
The classification that the reporting organization has used to classify regions.
These data consider the Rio Grande do Sul average urbanization rate of 85.1%, with 404 locations having a lower percentage. Of this total, 92% (372) have some type of Banrisul service. The number of points of service in these municipalities totals 870, including branches, banking stations, ATMs and Banripontos.
Initiatives to improve access to financial services for disadvantaged people
GRI-G4 FS14
Target disadvantaged group |
Degree to which it is applied across the Institution1 |
Progress made towards the initiative2 |
---|---|---|
People with Disabilities |
Adjustments related to NBR 9050/2000. |
The NBR 9050/2000 standard has undergone periodic revisions to keep up with technological advances and social demands, seeking to guarantee accessibility for all people. The last update was in 2020 and incorporates amendment no. 1, of January 25, 2021. The Bank has been working to adapt its service units, making the necessary adjustments during these updates. |
People with visual impairments. |
Voice communication systems in all Banrisul's ATMs, complying with NBR 15250/2005. |
Already available in all ATMs. |
People with visual impairments. |
Use of an internally developed publisher to create the Banrisul Group's websites. The first external website we published using this publisher was the Banrisul Consórcio website, in 2018; six others followed. To make it easier to use the alt tag feature, a mandatory field has been added to provide image descriptions. |
In 2022 and 2023, we published the new websites of Banrisul Corretora de Seguros and Vero, were created automatically with this tag. |
People with Disabilities |
In 2022, 92% of the branches complied with the standard. With the closure of branches, 87% of branches were in compliance at the end of 2023. |
In 2023, activities were carried out to strongly disseminate the standards and SARB 004, issued by the Brazilian Federation of Banks (Febraban, in Portuguese), including two webinars to raise awareness and provide guidance to the branch network. |
People with hearing impairments. |
At the end of 2021, the Bank had 1,296 employees trained in Libras (Brazilian sign language) and aimed to have at least two employees that know Libras at each branch. |
In 2023, 107 employees were trained in Libras, bringing the total number of employees trained in Brazilian sign language to 1,283 by year-end. The Bank hired a company to provide translation and interpreting services in Libras for internal and external audiences, including events, training and meetings, based on a needs survey. |
People with Disabilities |
By the end of 2021, 30% of employees were trained. By the end of 2023, 43.96% of the workforce had completed the Distance-Learning Accessibility course. |
By the end of 2023, the number of employees trained increased to 4,008, 992 of whom took the course during 2023. |
People with visual impairments. |
In compliance with the Febraban regulations, Banrisul developed projects to integrate Internet Banking channels into the NVDA (NonVisual Desktop Access) screen reader. The first major IT project addressed the revision of the installation screens of Banrisul’s Complement and Extension and the Trusteer Rapport security tool, as well as all the screens after customer authentication in the Internet Banking channels and general changes to the structure of the channels, in order to allow the complete reading of the items described on all the screens and confirmation windows contained in the channels. In addition to the revision, this project included enabling NVDA basic navigation keys during the access journey in the Bank's Internet Banking channels. |
The first major accessibility project in the Internet Banking channels began in March 2021 and, until its completion , in November 2023, featured periodic gradual deliveries, as well as the complete integration of the NVDA reader into the channels. |
The initiatives in place demonstrate the Company’s commitment to promoting inclusion and ensuring that the Bank’s facilities, products and services are accessible to people with disabilities and other special needs. The adoption of recognized standards seeks to ensure that Banrisul’s practices are in line with the best market practices, demonstrating corporate social responsibility and enabling the Bank to increase its customer base and have a positive image in society.
Management of material topics
GRI 3-3
3-3 a) Describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights.
3-3 b) Report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships.
See the answers to this content in the impact section, on the material topics page.
3-3 c) Describe its policies or commitments regarding the material topic.
Financial education strategies for both internal and external audiences are based on Bacen Notice 34,201/2019 and the Social, Environmental and Climate Responsibility Policy. With the publication of Joint Resolution 8 of the Central Bank of Brazil and the National Monetary Council, the Bank has been taking part in discussions in a working group with Febraban in order to understand good practices in complying with the obligations set out in the resolution and develop indicators to measure the impact of the actions taken.
3-3 d) Describe actions taken to manage the topic and related impacts, including:
3-3 d) i) actions to prevent or mitigate potential negative impacts;
The financial education strategy is implemented by the People Development Department — Corporate University, which connects working groups with employees from several technical areas and the branch network. The main initiatives for young people and the community usually consist of talks and workshops with children, young people and adults to raise awareness of the importance of financial organization planning. In addition, webinars and content are developed on the Moodle platform, catering to the entire staff, including interns.
3-3 d) ii) actions to address actual negative impacts, including actions to provide for or cooperate in their remediation;
In addition to the initiatives mentioned in item 3-3-d i, based on the experience developed by branch managers, the working groups and branch representatives co-create a training program for financial education multipliers acting in the communities, considering the appropriate content, activities and language for the different target audiences.
3-3 d) iii) actions to manage actual and potential positive impacts.
Banrisul conducts a diagnosis of every strategy to be developed both for the internal and the external public, identifying their profile and potential vulnerabilities in order to adjust the content and language.
3-3 e) Report the following information about tracking the effectiveness of the actions taken:
3-3 e) i) processes used to track the effectiveness of the actions;
For online or in-person lectures, workshops and seminars for internal stakeholders, an evaluation survey is carried out immediately after the event. Meanwhile, for events for external stakeholders, pre-event surveys are carried out, enabling the assessment of the level of financial education knowledge, interest and needs, as well as reflections, feedback and an applicability of content after the event.
3-3 e) ii) goals, targets, and indicators used to evaluate progress;
The main goals achieved in 2023 were making podcasts available on the Moodle platform; the production of three videos and two podcasts for Global Money Week; the production of social media posts on National Financial Education Week; educational workshops for young people participating in Banrisul’s Pescar project and the Nova Geração Caldeira initiative; Financial Education lecture for Moda Alegre artisan leaders from inner city communities in Porto Alegre; workshop for children in Guaporé; updating of the educational booklet available online on the Bank’s website, with 70,000 printed units for use in face-to-face actions in 2024; and registration of volunteers to participate in the Banrisul multiplier network, with 42 volunteers registered.
3-3 e) iii) the effectiveness of the actions, including progress toward the goals and targets;
Activity |
Meetings and participation |
---|---|
Activity developed for the 2023 class of the Pescar Project |
2 meetings - 30 young people |
Global Money Week for young people nationwide |
3 videos and 2 podcasts |
Webinars for Banrisul interns and employees |
1 webinar - 210 attendees |
Instagram post |
1 post – 2,405 people reached |
Educational posters |
1 poster |
Banrieduca tournament with young people from Nova Geração Caldeira |
4 classes - 87 young people |
Financial Education Lecture at the NG Festival |
1 lecture - 372 young people |
Expansion of the Financial Education WG |
Over 42 volunteers |
Updating and printing of the institutional booklet |
70,000 printed booklets |
3-3 e) iv) lessons learned and how these have been incorporated into the organization’s operational policies and procedures.
Measuring impact indicators related to Financial Education is a challenge for the financial market as a whole. Banrisul participates in the discussion group of the Brazilian Federation of Banks (Febraban, in Portuguese) and strives to keep up with market practices in terms of actions and monitoring.
3-3 f) Describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e).
The demands from the community served by Banrisul’s branch network are addressed as they are received. However, the experience gained from working with a wide variety of audiences allows for the development of a more robust plan to expand the Bank’s reach through multipliers. Briefing surveys to map the public and feedback after the end of the activities make it possible to fine-tune actions according to the reported expectations and needs.
Number of participants in financial literacy initiatives for unbanked, underbanked, or underserved customers
SASB FN-CB-240a.4
1. The entity shall disclose the number of individuals that participated in financial literacy initiatives for unbanked, underbanked, or underserved customers.
Público |
Participants |
---|---|
Projeto Pescar |
30 |
Students |
372 |
Nova Geração Caldeira |
87 |
2. The entity shall calculate the total number of unique individuals who are documented to have participated in at least one initiative conducted by the entity during the reporting period.
In 2023, 489 people participated in financial education strategies.
3. The scope of disclosure shall include both individual retail customers and relevant commercial customers (e.g., small and medium enterprises and minority owned business).
In 2023, there was no disclosure to individual retail customers and relevant commercial customers.
4. The scope of disclosure shall include financial literacy initiatives provided by the entity directly as well as by third parties for which a contractual agreement to provide such initiatives exists with the entity.
Strategies include lectures, webinars, gymkhanas and workshops developed directly by Banrisul employees.
(1) Number and (2) amount of loans outstanding qualified to programs designed to promote small business and community development
SASB FN-CB-240a.1
Banrisul’s strategy is aims to set up partnerships to increase the number of microcredit operations. For the year 2022, the Bank plans to make progress in the partnership with the union of motorcycle couriers, offering microcredit lines at special conditions for the acquisition of new motorcycles, safety equipment for use in the activity of motorcycle couriers, and the financing of bicycles, contributing to the safe delivery of orders.
As regards loans to promote small businesses and community development, three credit operations were granted, totaling R$ 13,600.00 in 2021.
Energy consumption within the organization(GJ)
GRI 302-1
Energy consumption within the organization(GJ)²
2020 |
2021 |
∆2021/2020¹ |
|
Non-renewable fuels consumption |
|||
Diesel |
94.8 |
270.2 |
185.1% |
Electricity consumption |
|||
Electricity from concessionary |
120.6 |
132.1 |
9.5% |
Total energy consumption |
215.4 |
402.3 |
86.8% |
¹There was an increase in diesel consumption due to the instabilities in energy supply from the distribution network. Additionally, the collection process gathered data that had not been accounted for in the previous cycle, such as energy consumption in leased venues.
²In the Inventory of GHG emissions, an additional 20 liters of diesel oil and 38,545 kWh of electricity consumed were reported, and the values presented in the table, for the year 2021, have been corrected.
Note: Only the Brazil GHG Protocol Program methodology was used.
Source for data conversion factors: 2021 National energy balance (reference year 2020). Available at: https://www.epe.gov.br/sites-pt/publicacoes-dados-abertos/publicacoes/PublicacoesArquivos/publicacao-601/topico-596/BEN2021.pdf
Management of significant waste-related impacts
GRI 306-2
Since 2001, Banrisul has the Reciclar (Recycling) Program, aimed at encouraging and fostering environmentally friendly waste collection and recycling at the Institution, in line with the environmental legislation in force.
Recyclable waste (unserviceable paper, metals, plastics, glass, among others) are treated differently, according to their classification. Paper and cardboard are sent to recycling through partners that receive this material and properly dispose it. In 2021, 206.6 tons were sent to partners.
Metals are sent to a specialized partner in the steelmaking industry for subsequent recycling. In 2021, 114.1 tons of metal scraps were sent for recycling. For the institution’s unserviceable safes, Banrisul seeks to donate them to be reused. When this is not possible, they are sent for decharacterization, so that they can be recycled or the materials resulting from this process can be reused. In 2021, 16 units of safes were sent for proper disposal (donation or recycling), totaling 10.4 tons of these items.
With regard to plastic waste, Banrisul has been implementing the Copinho Zero Project to replace the plastic cups used by employees with mugs and squeezes, which will result in a significant reduction in the generation of this type of waste in the organization’s premises. Banrisul estimates that by the end of 2022 disposable cups will no longer be used, leading to a decrease in plastic waste generation.
Banrisul is concerned about the disposal of acrylic waste, which is sent to a partner that uses it as raw material, allowing its reinsertion in the production chain. As for electronic waste, the volume generated by the branch network and units is properly disposed of through the Sustentare/RS Program which, in turn, uses three destination options: donation, reconditioning and recycling. Accordingly, in 2021 alone, through this program, Banrisul directed 93.4 tons of electronic equipment to proper disposal.
Seeking to promote the reuse of unserviceable furniture, the Bank donates these items to non-profit institutions that want to reuse them. In 2021 alone, 4,999 furniture units were donated to charitable institutions such as schools, APAEs, and the Military Police. In turn, the furniture that cannot be donated is sent to institutions that dismantle and reuse the material for other purposes, such as, for example, Banrisul’s partnership with the State Penitentiary of Canoas in which the inmates transform the furniture into houses for animals, which are then installed in public places across the city.
Banrisul also properly disposes of fluorescent lamps by directing these components to a company hired for this purpose. As regards fabric and canvas scraps, the Bank has partnerships for their proper disposal, through co-processing, in which waste will be used as fuel for the cement industry’s furnaces.
The organic waste generated by the organization are directed for public collection in the cities where the branches and units are located. A company has been hired for the disposal of organic waste at the administrative headquarters building.
In terms of procurement, in 2021, Banrisul added sustainability standards in the purchasing and bidding criteria, in order to use them as conditions for purchases that are increasingly in line with social, environmental and climate matters.
The waste generated by the organization is managed centrally by Banrisul, through the Sustainability Corporate Department, which is responsible for receiving, sorting and disposing of waste in an environmentally correct way, relying on duly accredited partners for each class of waste.
All waste directed to the Bank’s waste management are qualitatively and quantitatively measured through control spreadsheets, and later, according to the type of waste are directed to the proper disposal. Therefore, waste disposal is monitored by issuing the Waste Transport Manifest (MTR in Portuguese) and the Waste Final Disposal Certificate (CDF in Portuguese).
Waste diverted from disposal
GRI 306-5
Waste generated by type and disposal (t) |
||||
2019 |
2020 |
2021 |
∆2021/2020 |
|
Non-hazardous waste - Class II¹ |
||||
Safes - Recycling and donation |
5.8 |
0.0 |
10.4 |
- |
Metal (scraps) - Recycling |
179.1 |
45.4 |
114.1 |
151.5% |
Banners, shredded cards and acrylic - Recycling |
0.2 |
0.0 |
2.8 |
- |
Paper - Recycling |
211.22 |
128.5 |
206.6 |
60.8% |
Electronics - Recycling |
50.3 |
49.7 |
93.4 |
87.8% |
Co-processing |
26.6 |
0.3 |
1.5 |
427.6% |
Total waste generated |
||||
Total waste diverted from disposal - Non-hazardous |
446.6 |
223.6 |
427.3 |
91.1% |
Total waste directed to disposal - Non-hazardous |
26.6 |
0.3 |
1.5 |
427.6% |
Overall total |
473.2 |
223.9 |
428.8 |
91.6% |
¹As for the organic waste generated in the organization, these are destined for public collection in the locations where agencies and units are located. In the administrative headquarters building there is a company hired to dispose of organic waste. There is no mapping of the amount of organic waste generated. |
||||
Waste generated by type and disposal (unit) |
||||
Hazardous waste - Class I |
||||
Lamps - Recycling |
5,713.0 |
1,652.0 |
2,060.0 |
24.7% |
Total waste diverted from disposal - Hazardous |
5,713.0 |
1,652.0 |
2,060.0 |
24.7% |
Non-hazardous waste - Class II |
||||
Donation of furniture - Reuse |
5,724.0 |
2,127.0 |
4,999.0 |
135.0% |
Total waste diverted from disposal - Non-hazardous |
5,724.0 |
2,127.0 |
4,999.0 |
135.0% |
Total waste generated |
||||
Total waste diverted from disposal |
11,437.0 |
3,779.0 |
7,059.0 |
86.8% |
Overall total |
0,0 |
0,0 |
0,0 |
- |
Coverage and frequency of audits to assess implementation of environmental and social policies and risk assessment procedures
GRI-G4 FS9
Banrisul’s organizational structure includes the Internal Audit department, subordinated to the Board of Directors, whose scope of activities considers all duties of Banrisul and the other companies in the conglomerate, in compliance with CMN Resolution 4,879/2020. Therefore, as of the publication of CMN Resolution No. 4,945, of September 15, 2021, an audit forecast was included in the Internal Audit planning for 2022.
Effectiveness of risk management processes
GRI 102-30
The Board of Directors (BoD) is responsible for acting on behalf of the Institution in the Risk Appetite Statement (RAS) supported by the Risk Committee (RC), the Executive Board and the CRO. The Disclosure Policy is considered in assessing RWA amount and adequacy to PR. The Board of Directors mainly focuses on the review and approval of:
- Capital management policies, strategies and limits;
- Stress Testing Program;
- Policies for Business Continuity Management;
- Liquidity Contingency Plan;
- Internal Simplified Assessment Process for Capital Adequacy (ICAAPSIMP) and Capital Plan; and
- Capital Contingency Plan.
The Board of Directors (BoD) ensures that the institution complies with the policies, strategies and its own limits, considering possible timely corrections to structural deficiencies. Its responsibilities also include the capacity to approve significant changes to policies and strategies as well as systems, routines and procedures, such as:
- Products and services;
- Hedging strategies and risk-taking initiatives;
- Significant corporate reorganizations; and
- Changes to the macroeconomic outlook.
Another responsibility of the Board is the capacity to ensure the appropriate and sufficient culture and resources to carry out the activities in an independent, objective and effective manner, based on the legislation in force. It is necessary to approve the appointment and removal of the officer in charge and the organizational structure for capital and corporate risk management.
Precautionary Principle or approach
GRI 102-11
Banrisul carries out the continuous and integrated management of capital and credit, market, interest rate variation risks for the instruments classified in the banking portfolio – IRRBB; as well as liquidity, operational, social, environmental, climate and other risks considered relevant. Social, Environmental and Climate Risks (RSAC, in Portuguese) are some of the various types of risk to which the Institution in exposed and must be managed in an integrated manner with the other corporate risks.
The Social, Environmental and Climate Risk management structure includes the assessment of Stress Testing results, the monitoring of the risk indicators defined in the Risk Appetite Statement (RAS) and the periodic preparation of reports. In regard to Stress Testing, the Social, Environmental and Climate Risk is included in the other corporate risks since its impacts are mostly observed in credit and in civil and labor lawsuits.
Geared towards meeting the new requirements, Banrisul has developed action plans, which are being implemented and will improve the governance, analysis, management and reporting of social, environmental and climate risks.
When offering a new product, service, or solution, the Bank carried out an analysis to verify potential risks to public health, the environment, infringement of laws and regulations for social and environmental protection, contributing to or being affected by changes in climate patterns.
Tax governance, control and risk management
GRI 207-2
Through any of its members, the Fiscal Council is responsible for overseeing the Management’s acts and verifying compliance with their legal and statutory duties, according to the Fiscal Council’s Internal Regulation. Some risks are identified, managed and monitored focused on Operational Risk which, consequently, has its control compliance assessed by the Controls and Compliance department.
Even though Banrisul does not have a tax policy approved by the Board or validated by its committees, the Bank adheres to principles to always achieve excellence in adopting good practices to mitigate and reduce tax and fiscal risks. It relies on the internal and external audits as partners in the pursuit of excellence in the management of the institution’s tax matters.
In a broader sense, the responsibilities of the Fiscal and Tax Corporate Department include calculating the institution’s taxes and monitoring all the impacts on the related accessory obligations; supporting the other corporate departments responsible for tax-generating events, whether direct or as tax substitutes, in order to identify possible situations of risk that must be dealt with at the source of the information; in addition to the continuous monitoring of communication with the regulatory and oversight agencies, so as not to generate any burden, whether financial or reputational.
In 2021, Banrisul collected and provisioned R$1,010.9 million in own taxes and contributions. Taxes withheld and passed on, directly levied on financial intermediation and other payments, totaled R$915.2 million in the same period.
Management approach
GRI 3-3
The policies and commitments related to this material topic include financial education strategies focused on both the internal and external public, based on Bacen Notice 34,201/2019, the Organization’s Social, Environmental and Climate Responsibility Policy and the commitment made to Banrisul’s Strategic Sustainability Agenda.
To manage the topic and its impacts, the financial education strategy is implemented by the People Development Department — Corporate University connecting the working group with employees from several technical areas and from the branch network.
To prevent potential negative impacts of initiatives for young people and the community in general, the Bank designs a strategy jointly with the partner training institutions to follow up with young apprentices with the purpose to work on financial planning and organization; it also offers modules for young people participating in the Pescar (Fishing) Project and the Young Apprentice Program. In addition, webinars and content are developed on the Moodle platform, catering to the entire staff, including interns.
As for the actual negative impacts, in addition to the above-mentioned initiatives, based on the experience developed by branch managers, the working group and branch representatives co-create a training program for financial education multipliers acting in the communities, considering the appropriate content, activities and language for the different target audiences.
Regarding positive impacts, Banrisul also conducts a diagnosis of every strategy to be developed both for the internal and the external public, identifying their profile and potential vulnerabilities in order to adjust the content and language.
To track the effectiveness of the measures, surveys are conducted on the institutional social media focused on the external public. The staff also responds to surveys on the intranet, helping define topics for webinars and create content for the Moodle platform. For online or in-person lectures, workshops and courses, surveys are conducted immediately after the event, when it focuses on the internal public, and both before and after the event, when it caters to the external public.
The goals reached in 2022 include the launch of a financial education track for the staff on the Moodle platform, development of social media posts and the strategy of following up with young apprentices in the institutions that are part of the Program.
Monitoring of investments
Year |
R$ |
Scope |
---|---|---|
2020 |
No cost |
- Drafting of an institutional primer;- Class developed for the 2020 Pescar Project by members of the Corporate University. |
2021 |
R$2,524.00 |
- Videos for the Global Money Week for young people from all over the country;- Webinars for Banrisul interns;- Class developed for the 2021 Pescar Project and the 2021 Apprentice Program by members of the working group. |
2022 |
R$7,140.00 |
- Webinars for Banrisul interns;- Production of a Financial Education course by the working group;- Class developed for the 2022 Pescar Project and the 2022 Apprentice Program by members of the working group. |
The financial education strategies and their respective indicators are now part of Banrisul’s Strategic Sustainability Agenda. The meetings to co-create strategies with the institutions that are part of the Young Apprentice Program helped identify alternatives to strengthen the bond and follow up with young people by offering financial education. In addition, demands from the community received by the branches drove the proposition of a program focused on capillarity through multipliers.
Impact |
Classification (positive or negative) |
Event (potential or actual) |
Time frame (short-term or long-term) |
Systemic or one-time impact |
Irreversibility (high, medium, low - only for negative impacts) |
Production chain process or activity that causes impact |
Resources / stakeholder group impacted |
---|---|---|---|---|---|---|---|
Access of vulnerable groups and underserved markets to financial products and services |
Positive |
Actual |
Medium-term |
Systemic |
- |
Acquisition of banking products, starting with financial planning and organization. |
Community, Customers, Banrisul’s Operations. |
Conscious use of credit and better financial planning |
Positive |
Actual |
Medium-term |
Systemic |
- |
Through Banrisul’s Financial Education Program, focused on the internal and external public, including young people from the Pescar Project and Young Apprentice Program |
Employees, Community, Banrisul’s Operations. |
Number of participants in financial literacy initiatives for unbanked, underbanked, or underserved customers
SASB FN-CB-240a.4
In 2022, there were 276 participants in financial education strategies, including lectures, webinars, gymkhanas and workshops directly developed by Banrisul employees.
Stakeholder |
Participants |
|
---|---|---|
2021 |
2022 |
|
Projeto Pescar |
40 |
40 |
Young Apprentice |
20 |
70 |
Students |
- |
116 |
Nova Geração Caldeira |
- |
50 |
Management approach
GRI 3-3
Banrisul has an IT Security Unit, USTI in Portuguese, reporting to the Technology and Innovation Office. The USTI is responsible for Banrisul’s internal and external security culture and its structure supports Bank’s other Units in the design of new solutions and businesses. It is also responsible for proposing improvements to specific information security solutions.
The Unit participates in the Corporate Risk, Internal Controls & Compliance Management, and Information Technology Management Committees to evaluate whether information and cyber security issues were complied with in the propositions, new business solutions, internal control and risk assessments, and IT implementation and projects.
The USTI is also responsible for defining and maintaining the Information and Cyber Security Policy based on best practices and international standards, reinforcing the internal security and communication culture, establishing standards and rules to preserve the Bank’s assets and those of its customers. This policy should be reviewed at least every year.
To meet the ongoing and growing IT security demands, prevent and mitigate potential impacts and remediate actual impacts, the USTI:
- Prepares and manages the life cycle of security policies, such as the Information and Cyber Security Policy, the Business Continuity Plan and Internal IT Security Standards;
- Offers continuous training to employees who work in IT security and works closely with system suppliers;
- Runs security awareness campaigns targeted at customers and employees, especially the Safe Internet Day campaign and the Digital Security Week organized by FEBRABAN with the slogan “Stop & Think: it can be a scam!”;
- Monitors and fights fraud in Digital Channels, with constant update of the service channels security tools and resources;
- Uses cryptography and digital signatures, Security in Acquiring and Channels;
- Manages vulnerability, detects information security incidents at the Bank’s network and protects against malware by analyzing websites and applications made available by the Bank to its customers and employees and in its systems;
- Ensures Identity Management to control employee access to Banrisul IT resources and permissions;
- Participates in Bacen’s and FEBRABAN’s working groups;
- Supports the Bank’s departments that are directly involved in addressing the negative impacts generated by security incidents.
These campaigns are run every year and widely disseminated to customers on Banrisul’s social media and website, as well as to the Company’s staff on the Intranet. For the internal public, Banrisul released a new Distance Learning Program called Information Security, which includes the Security Manual for Working from Home. Banrisul has also been alerting its customers to IT security. The protective initiatives used by the Bank have prevented “Account Take-over” (ATO) attacks in which the hacker gains control of the customer’s checking account.
This continuous work allowed Banrisul to disseminate the culture of security, raising awareness and engaging all hierarchical levels, starting with senior management. Security processes and procedures to access service channels have been well accepted by customers. This shows that customers have embraced the security culture in their daily lives.
Positive impacts include participation in technology events that discuss security and the receipt of awards for solutions and products with outstanding security features.
The process used to verify the effectiveness of IT security actions are mostly related to compliance with the Information and Cyber Security Policy and feedback received through the business channels. The Policy is an important instrument to control and manage information security. It also lays down part of the actions taken by Banrisul to protect its IT assets.
Banrisul has not recorded relevant security incidents over the last few years. This shows the efficiency of the Bank’s anti-fraud procedures for its products such as Open Banking and API Market Place.
Setting Information Security goals, targets and indicators is a major challenge for Banrisul, as most of them are directly or indirectly susceptible to external factors or actions that depend on multiple parties.
Impact |
Classification (positive or negative) |
Event (potential or actual) |
Time frame (short-term or long-term) |
Systemic or one-time impact |
Irreversibility (high, medium, low - only for negative impacts) |
Production chain process or activity that causes impact |
Resources / stakeholder group impacted |
---|---|---|---|---|---|---|---|
Loss of information security certificates |
Negative |
Potential |
Long-term |
One-time |
Medium |
Provision of human resources, materials and IT infrastructure to keep the certifications |
Shareholders and Investors, Employees, Community, Banrisul’s Operations. |
Optimization and process efficiency |
Positive |
Actual |
Medium-term |
Systemic |
- |
In activities and processes that make services available with greater practicality and speed. |
Shareholders and Investors, Employees, Customers, Banrisul’s Operations. |
Services provided with better quality |
Positive |
Actual |
Medium-term |
Systemic |
- |
Customer satisfaction and reduction in the number of complaints. |
Shareholders and Investors, Employees, Customers, Community, Banrisul’s Operations. |
Greater need for investments in new technologies and business process |
Positive |
Actual |
Medium-term |
Systemic |
- |
Quality of service provided. |
Shareholders and Investors, Banrisul’s Operations. |
Management of material topics
GRI 3-3
3-3 a) Describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights.
3-3 b) Report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships.
See the answers to this content in the impact section, on the material topics page.
3-3 c) Describe its policies or commitments regarding the material topic.
With technological advances, innovation is becoming increasingly relevant and necessary, both as a competitive edge for organizations and as a factor in improving and providing well-being for society. Banrisul sees innovation as a pillar for its business and sustainability, fostering the ecosystem and its various members. Therefore, it works with both closed and open innovation in a structured way.
The ongoing commitment to open innovation is evidenced by Banritech, an open innovation program that accelerates startups and supports initiatives such as Instituto Caldeira (a hub connecting large companies and startups) and NAVI (a hub for artificial intelligence development). Banritech also serves as the Bank’s link to the innovation ecosystem of Rio Grande do Sul and Brazil, promoting collaboration and exchange of information, as well as practices, and learnings.
Being increasingly engaged and influential in the innovation ecosystem allows Banrisul to advance in transforming its internal culture, since direct contact with different solutions and work formats impact the renewal and consolidation of innovative thinking in developing products and services.
Developing a solid innovation strategy allows the Bank to focus on the following internal commitments: prioritizing resources, delivering innovative solutions, gaining market share and driving transformation.
3-3 d) Describe actions taken to manage the topic and related impacts, including:
3-3 d) i) actions to prevent or mitigate potential negative impacts;
Banrisul has identified possible IT security and architecture failures as potential negative impacts.
In order to prevent negative impacts the Bank takes several measures, including preparing and disseminating information and running security campaigns to inform the Bank’s customers and employees; constantly updating tools and resources to protect customer service and relationship channels; updating and maintaining security policies that comply with the requirements of regulatory bodies and the specific needs of the business, in addition to the policies required to guide the business; constantly updating monitoring tools; operating and maintaining systems in the IT infrastructure and state-of-the-art systems to monitor and block suspicious activity in the IT infrastructure; operating and controlling an Identity Management and Digital ID System; operating and maintaining systems to monitor suspicious transactions in customer service channels; operating and controlling data centers; constantly training employees working in IT security; creating and developing projects to improve and maintain the infrastructure; participating in BACEN and Febraban working groups and working groups created to analyze and approve projects, deliver solutions to the business and with system suppliers, and guarantee the necessary protection for both customers and the internal infrastructure; working with hardware and software suppliers to guarantee the delivery of contracted infrastructure services; purchasing products and contracting services in compliance with national (INMETRO 170/2012 / ABNT) and international standards and EPEAT, RoHS, ENERGY STAR, ISO 14024 and IEEE 1680 certifications and sub-divisions; having a project dashboard; creating the third fiber route to the data center; and, finally, purchasing more energy-efficient equipment when replacing existing equipment.
All these measures seek to mitigate Banrisul’s potential negative impacts.
3-3 d) ii) actions to address actual negative impacts, including actions to provide for or cooperate in their remediation;
The Bank relies on different processes to address the actual negative impacts, such as the operation of the system to monitor suspicious transactions in customer service channels; the operation of the Security Operations Center (SOC), which detects access attempts, breaches and incidents of the Bank’s information security; support for the Bank’s departments directly involved in measures to deal with the negative impacts that security incidents may cause; and, finally, participation in the development and implementation of Continuity of Operations Plan (COOPs), Disaster Recovery Plans (DRPs) and Business Continuity Plans (BCPs), together with other units, mainly business units.
All these actions are designed to contribute to the remediation of actual negative impacts.
3-3 d) iii) actions to manage actual and potential positive impacts.
Banrisul has been taking measures to foster a culture of innovation and the Bank’s participation in the innovation ecosystem in Rio Grande do Sul and Brazil in order to generate and manage positive impacts.
Participating in technology events on security and possibly receiving an award for solutions and products that have outstanding security features are opportunities to generate a positive impact on the topic. In these opportunities, Banrisul works together with other departments to ensure that these events are publicized on internal channels and external media, bringing positive visibility to the business through IT security.
Other measures include training employees on innovation issues and engaging them in projects/activities, such as the South Summit and Caldeira Week. In 2023, a number of programs, projects and processes were initiated to help manage the positive impacts. They include the Innovation Thesis (guiding innovation efforts), the Innovation Pipeline (process for developing innovative ideas), the WHAT IF?! Program (Idea Generation Program), the Innovation Circuit (Training Program on Innovation Topics for Employees) and the Innovation Laboratory (place for experimenting with ideas/solutions).
3-3 e) Report the following information about tracking the effectiveness of the actions taken:
3-3 e) i) processes used to track the effectiveness of the actions;
The bank tracks the effectiveness of actions through project deliveries; growth and good reputation of digital solutions; and monitoring of scalability and availability indicators and monthly reports, through annual audits and feedback from business channels.
As mentioned above, in 2023, the focus was on developing processes/artifacts to promote innovative thinking and the creation of innovative products and services. Therefore, the effectiveness of these projects will be evaluated starting in 2024.
With regard to open innovation, in 2023, effectiveness was measured by monitoring the results of partners who have been directly and indirectly fostered by Banrisul. For 2024, the plan is to structure a Banrisul Community, which will make it possible to monitor more appropriate indicators to assess the effectiveness of initiatives.
Product effectiveness is monitored by means of:
- Periodic assessment of the progress of each product through a review ceremony carried out every one or two weeks by the business areas and other interested parties;
- Application of UX metrics to evaluate the performance of specific solutions in the context of the product; and
- Collection and analyses of feedback from product users through surveys and evaluation tools.
Some tools help track effectiveness, including:
- SATI is the channel that receives claims involving technology infrastructure assets and services.
- Dashboard – with grouping and cross-referencing of information for consultation and control for decision-making, which makes it possible to follow the life cycle of the IT solution and initiatives (from the idea to obsolescence), also generating alerts that direct attention to what is most important and urgent in the period of analysis in question.
- CA Spectrum Reports – monthly scalability reports collected and analyzed by each technical coordinator.
- The replacement of workstations (Call for Proposals 424.2023), which considerably reduces interruptions due to hardware failures and offers employees superior performance in tasks, standing out in the Institution for the efficiency and speed of the process.
3-3 e) ii) goals, targets, and indicators used to evaluate progress;
Setting Information Security goals, targets and indicators is a major challenge for Banrisul, as most of them are directly or indirectly susceptible to external factors or actions that depend on multiple parties. External factors are not under Banrisul’s control. For this reason, any target could show significant quantitative deviations, but, in most cases, this does not reflect a decline or improvement in information security.
Nevertheless, there is ongoing work to identify goals, targets and indicators that can be meaningful to the market and reflect the high level of information security already achieved, without exposing internal or confidential information.
However, we are already working towards a major goal: no major information security incidents, which has been achieved so far.
As regards to IT, every year, the Board of Executive Officers decides on targets, which are used to draw up a strategy and plan for achieving Banrisul’s goals. Similarly to information security, some of these goals represent a major challenge for Banrisul, given that, in addition to being complex, many of them are directly or indirectly susceptible to external factors or actions that depend on multiple parties/factors. It is up to management and its employees to mitigate the possibilities as much as possible so that Banrisul can achieve its goals, since external factors are not under its control and can negatively influence the delivery of results.
3-3 e) iii) the effectiveness of the actions, including progress toward the goals and targets;
The effectiveness of IT security actions is evident in the feedback from business channels, the growth of the business, the adoption and growth of digital solutions, the monitoring of scams and fraud against customers and the monitoring of cyberattacks against the Bank’s infrastructure.
3-3 e) iv) lessons learned and how these have been incorporated into the organization’s operational policies and procedures.
The management and operation of information security in a banking institution involves daily learning, which is first shared with internal teams and then documented in internal manuals and/or corporate standards, or even in the Policy. Changes are disseminated to the appropriate audience, through the unit’s internal forums, for instance. It is not uncommon for learning to also lead to the need for maintenance and investment.
The lessons learned are constantly incorporated, as the impacted areas are involved in the development and approval stages of the programs and processes. Another way of incorporating learning is through connection between Banrisul and external agents.
3-3 f) Describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e).
In order to protect information and the IT infrastructure, the Bank’s Board of Executive Officers is a stakeholder that supports and promotes the proposed actions. On the other hand, the implementation of policies and methods aimed at security depends on the action and sponsorship of the Technology and Business Units, through their managers and superintendents; thus, they are also in the category of stakeholders. This group has also made every effort to put previously defined policies and methods into practice, contributing to a general culture of security at the institution.
Because innovation projects are strategic and work on the culture of innovation, stakeholders need to be included during all stages of the project, i.e., from idea to implementation. The project is modeled based on the feedback from the stakeholders.With regard to relationships with partners in the innovation ecosystem, contact with universities, other companies and partners provides feedback that is constantly evaluated and contributes to the planning of activities and strategies established for action and promotion.
Management approach
GRI 3-3
To govern supplier relations, Banrisul uses the Bidding Process Law (Federal Laws 8,666/93 and 13,303/2016), as well as other related federal and state laws. It also uses the Internal Regulations on Bidding Processes and Contracts (RILC, in Portuguese), which is published on the Institution’s transparency website. The transparency website also features other documents governing supplier relations, including the Supplier Relations Manual (which governs supplier behavior in bidding processes and the contracting of Banrisul Group companies) and Banrisul’s Supplier Manual (created to help Banrisul’s suppliers know and understand the procedures that the Company uses in its business relations for the acquisition of goods and services).
For the measures taken to manage the topic and its related impacts, there is not a specific position within the Organization to manage these impacts. They are mitigated throughout the supplier management chain, with different levels in charge of different tasks. For example, the Contract Management department is responsible for checking the documentation proving the bidder’s technical qualification in a bidding process; after the bidder becomes a contractor, the Contracting department is responsible for checking if the supplier has any impediments and if it has all the necessary certificates of good standing, among other things.
The measures to prevent or mitigate potential negative impacts include the existence of an Outsourcing Supervision department, which checks if the labor rights of outsourced workers that provide services for Banrisul are being respected. In order to mitigate impacts, Banrisul also created the Sanctioning Processes department, which is responsible for conducting administrative sanctioning processes that investigate negative incidents caused by the contractor and impose penalties, if applicable.
There are measures to face actual negative impacts, such as public contracting regulations, including a tool that mitigates the actual impact of the lack of supply of services or products by the contractor: emergency contracts. This legal provision enables the Bank to hire contractors to provide a portion of a service on an urgent basis, i.e., the services are provided first, and the internal administrative procedures set out in the regulations are completed later, formalizing the contract.
The Outsourcing Supervision department works to mitigate risks, but there is not yet a routine that provides information on how many defenses of complaints are successful. Regarding the Sanctioning Processes department, more penalties have been imposed over the periods, given that the managing departments understood the importance of effectively monitoring the performance of the contract and should request the determination of responsibility in case of irregularity in the provision of services by the contractor.
The effectiveness of the actions is felt qualitatively, as previously described, when the managing units are more concerned about describing possible penalties for the poor performance of the contract in the contracting processes; the managing units seek new ways to choose service providers through more robust qualifications in bidding processes; contractors try to anticipate future problems of understanding in requests of performance to the contractor, avoiding the filing of a sanctioning process; and contractors understand the importance of sending labor documentation to be effectively monitored by the Supervision department. The departments responsible for mitigating risks share what they have learned, guiding the continuous improvement of processes so that, given the right/duty of the managing department to start proceedings to determine responsibility in case of poor performance of the contract by the contractor, the contracting process is moralized, preventing possible market suppliers with bad intentions from participating in contracting procedures. Similarly, the effectiveness of Outsourcing Supervision can be reducing the number of labor complaints in which the Bank is jointly and severally liable.
Impact |
Classification (positive or negative) |
Event (potential or actual) |
Time frame (short-term or long-term) |
Systemic or one-time impact |
Irreversibility (high, medium, low - only for negative impacts) |
Production chain process or activity that causes impact |
Resources / stakeholder group impacted |
---|---|---|---|---|---|---|---|
Reputational impact by association with irregular suppliers and commercial partners (labor and environmental issues) |
Negative |
Actual |
Short-term |
One-time |
Low |
Hiring of suppliers |
Shareholders and Investors, Employees, Customers, Suppliers, Banrisul’s Operations. |
Reputation problems related to outsourced workers or commercial partners behaviors (such as discrimination and banking correspondents) |
Negative |
Actual |
Short-term |
One-time |
High |
Hiring of suppliers |
Shareholders and Investors, Employees, Customers, Suppliers, Banrisul’s Operations. |
Operational problems related to outsourced workers strike |
Negative |
Potential |
Short-term |
One-time |
Low |
Services rendered by suppliers |
Shareholders and Investors, Employees, Community, Customers, Suppliers, Banrisul’s Operations. |
Leakage of confidential information by the supplier |
Negative |
Potential |
Long-term |
One-time |
High |
Services rendered by suppliers |
Shareholders and Investors, Customers, Suppliers, Banrisul’s Operations. |
Operational problems due to suppliers not rendering services/delivering products |
Negative |
Actual |
Short-term |
One-time |
Low |
Services rendered by suppliers |
Shareholders and Investors, Employees, Customers, Suppliers, Banrisul’s Operations. |
Management of material topics
GRI 3-3
3-3 a) Describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights.
3-3 b) Report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships.
See the answers to this content in the impact section on the material topics page.
3-3 c) Describe its policies or commitments regarding the material topic.
To govern supplier relations, Banrisul uses the Bidding Law, other related federal and state legislation and the Internal Bidding and Contract Regulations (RILC, in Portuguese), published on the Bank’s website under Transparency.
The website also features other documents governing supplier relations, including the Supplier Relations Manual, which governs supplier behavior in bidding processes and the contracting of Banrisul Group companies, and Banrisul’ Supplier Manual, created to help the Bank’s suppliers know and understand the procedures used in its business relations for the acquisition of goods and services.
3-3 d) Describe actions taken to manage the topic and related impacts, including:
3-3 d) i) actions to prevent or mitigate potential negative impacts;
The terms and conditions of the relationships between the Company and its suppliers are set out in the contracts entered into between the parties.
Especially for contracts involving the outsourcing of labor, they are submitted to thorough checks for compliance with labor and social security obligations, through monitoring of certificates of good standing, among other actions.
3-3 d) ii) actions to address actual negative impacts, including actions to provide for or cooperate in their remediation;
In public procurement rules, there is a tool that mitigates the real impact of shortages: emergency contracting, a device that allows the immediate contracting of service providers/suppliers to meet an urgent service requirement. The resource makes it possible to carry out the services or supply and then deal with the internal administrative procedures provided for in the regulations, to make the contract effective.
3-3 d) iii) actions to manage actual and potential positive impacts.
No positive impacts requiring management actions were identified.
3-3 e) Report the following information about tracking the effectiveness of the actions taken:
3-3 e) i) processes used to track the effectiveness of the actions;
Suppliers, especially those with contracts involving the outsourcing of labor, are submitted to thorough checks for compliance with labor and social security obligations, through monitoring of certificates of good standing, among other actions.
3-3 e) ii) goals, targets, and indicators used to evaluate progress;
There are no targets or indicators to evaluate the progress of the monitoring and sanctioning processes, because their contribution to the overall process is a lot more qualitative than quantitative.
3-3 e) iii) the effectiveness of the actions, including progress toward the goals and targets;
The effectiveness of the actions is felt qualitatively when the managing units are more concerned about describing possible penalties for the poor performance of the contract in the contracting processes; the managing units seek new ways to choose service providers through more robust qualifications in bidding processes; contractors try to anticipate future problems of understanding in requests of performance to the contractor, avoiding the filing of a sanctioning process; and contractors understand the importance of sending labor documentation to be effectively monitored by the Supervision department.
3-3 e) iv) lessons learned and how these have been incorporated into the organization’s operational policies and procedures.
The terms and conditions of the relationships between the Company and its suppliers are set out in the contracts entered into between the parties. Given the right/duty of the managing department to start proceedings to determine responsibility in case of poor performance of the contract by the contractor, the contracting process is moralized, preventing possible market suppliers with bad intentions from participating in contracting procedures. Similarly, the effectiveness of outsourcing supervision can be reducing the number of labor complaints in which the Bank is jointly and severally liable.
3-3 f) Describe how engagement with stakeholders has informed the actions taken (3-3-d) and how it has informed whether the actions have been effective (3-3-e).
Departments were created by the Procurement Unit, always with the support of the Board of Executive Officers. Pursuant to internal regulations, departments must always be created by a resolution, previously approved by the higher bodies.
New suppliers that were screened using environmental criteria
GRI 308-1
308-1 a) Percentage of new suppliers that were screened using environmental criteria.
As contracts may have specific sustainability criteria, such as the use of sheets with the FSC seal, equipment with lower impact on ozone emissions and appropriate disposal of construction waste, among others, all contracts signed by the Bank go through an analysis of environmental criteria.
New suppliers that were screened using environmental criteria
GRI 308-1
After the creation of the Sustainability department, all contracts started including analyzed environmental criteria, which are analyzed and defined according to the scope of each contract. As contracts may have specific sustainability criteria, such as the use of sheets with the FSC seal, equipment with lower impact on ozone emissions and appropriate disposal of construction waste, among others, it is estimated that all contracts signed by Banrisul go through an analysis of environmental criteria.
New suppliers that were screened using social criteria
GRI 414-1
414-1 a) Percentage of new suppliers that were screened using social criteria.
All Banrisul’s contracts are evaluated on the basis of social criteria, including labor and social issues, in accordance with specific legislation.
New suppliers that were screened using social criteria
GRI 414-1
The contracts entered into by Banrisul, and its associate companies focus on the appropriate treatment of their technical staff, who has a direct role in the provision of services. The contractor is responsible for ensuring this appropriate treatment, while the Bank assumes joint responsibility for supervising these practices, complying with state laws and the Federal Constitution. All contracts have provisions on social criteria, and all contracts entered into by Banrisul have specific clauses related to labor and social issues, in compliance with the specific legislation.
Emissions
GRI 305-1, GRI 305-2, GRI 305-3
Total direct and indirect (Scope 1, 2 and 3) GHG emissions in metric tonnes of CO2 equivalent
Emissions
Type of emission |
2020 Amount (in TCO2e)² |
2021 Amount (in TCO2e) |
Total direct emissions (Scope 1) |
639.7 |
958.9 |
Total indirect emissions (Scope 2) |
2,067.6 |
4,642.3 |
Total other indirect emissions (Scope 3) |
31.0 |
5,054.4 |
Biogenic emissions of CO2 |
6.9 |
871.9 |
Other - HCFC 22 (R22) |
2,970.7 |
3,010.0 |
Total¹ |
5,716.0 |
14,537.5 |
¹From the reference year 2020 to 2021, emissions from energy consumption increased mainly due to the growth in the emission factor, arising from the water crisis and the need to use energy from sources that contribute to Greenhouse Gas emissions. In 2021, the group’s companies were also included in the GHG Inventory, leading to an increase in emissions due to an improvement in data gathering.
²2020 was the year in which Banrisul prepared its first GHG inventory, using this year as the basis for its future inventories.
For purposes of calculating scope 1, 2 and 3 emissions, all gases (CO2, CH4, N2O, HFCs, PFCs, SF6, NF3) were considered, according to the methodology adopted by the Brazil GHG Protocol Program.
In the second GHG inventory, prepared in 2021, the Bank included rented cars in scope 1 emissions, as well as an analysis of electricity consumption at some leased venues in scope 2. In 2020, scope 3 included only business air travel, and for 2021, emissions related to transport and distribution (Upstream), business air and land travel, and employee commuting (home – work) were added.
Since the preparation of the first inventory in 2020, Banrisul has planned advancements and improvements in data gathering and in projects to mitigate emissions. For the upcoming cycle, the Institution plans to begin calculating emissions in the credit portfolio and in some other scope 3 categories, such as waste generation. In addition to officially disclosing the goal of reducing emissions by 2030, the Bank plans to adhere to some framework for managing its emissions.
The Renewable Energy Project is progress with the goal of migrating Banrisul’s energy consumption matrix to renewable sources, expected to start in 2022 and gradually transition the Bank’s branches and administrative buildings.
Financial implications and other risks and opportunities due to climate change
The Bank is exposed to transition risk arising from events associated with the transition to a low carbon economy, as well as legal and regulatory changes, technological innovations, changes in products and services supply and demand, unfavorable perception of clients, the financial market or society in general related to climate change.
Another risk that can impact the Institution is physical climate risk, which refers to the possibility of losses arising from frequent and severe weather conditions or long-term environmental changes. Examples of this type of risk include extreme weather conditions, such as droughts, floods, storms, cyclones, frosts and forest fires; and permanent environmental changes, including rising sea levels, scarcity of natural resources, desertification, and changes in rainfall or temperature patterns.
From the Integrated Risk Management process, in addition to monitoring the regulatory environment and customer perception, management includes consulting information on public lists and verifying the activities, products and services subject to social and environmental legislation. Therefore, the Institution seeks to ensure regularity at all levels of its operations. As for operations, Social, Environmental and Climate risks inherent to the activity’s economic industry are identified, based on the National Registry of Economic Activity (CNAE – Cadastro Nacional de Atividade Econômica) code.
Climate risk management costs are not calculated individually but are considered together with the resources allocated to the Institution’s risk management.
Infrastructure investments and services supported
GRI 203-1
Banrisul is committed to investing in the regional culture and development, therefore, it seeks to support cultural and sports projects in the state’s different regions. Projects are assessed considering their relationship with regional development and their practical extension in several social aspects. These initiatives impact the local community through the economic development and accessibility improvements and contribute thought the preservation of tangible and intangible cultural heritage, in addition to fostering Rio Grande do Sul’s innovation ecosystem. As regards sports and education, projects offer better access to education, encourage young people and children to take up sports and contribute to fostering citizenship, human development and respect for equality in the population of Rio Grande do Sul.
Operations with local community engagement, impact assessments and development programs
GRI 413-1
Through sponsorships, Banrisul strives to be part of society by fostering projects that, preferably, contribute to employment and income generation. Such projects are linked to culture, sports, social responsibility education and technological innovation, and their achievements are of public interest, so as individuals and the community are positively impacted. In turn, the Bank’s brand is associated to social and environmental projects, which contribute to a broad disclosure to the population.
(1) Number and (2) amount of loans outstanding qualified to programs designed to promote small business and community development
SASB FN-CB-240a.1
1. The entity shall disclose the total number of loans outstanding qualified to programs designed to promote small business and community development, and the total amount outstanding of these loans.
All loans granted to small businesses that meet this criterion are listed in the G4 FS7 indicator.
2. The entity shall provide the number and amount of loans outstanding qualified to programs designed to promote small business and community development in accordance with the guidance to Schedule RC-C of the Consolidated Report of Condition and Income (Call Report).
All loans granted to small businesses that meet this criterion are listed in the G4 FS7 indicator.
3. The entity shall consider the FFIEC’s Guide to CRA Data Collection and Reporting a normative reference, thus any future updates made to it shall be considered updates to this guidance.
All loans granted to small businesses that meet this criterion are listed in the G4 FS7 indicator.
4. The entity shall provide a description of its short-term and long-term strategy or plan to expand its portfolio of loans qualified to programs designed to promote small business and community development.
There is no strategy drawn up.
5. The entity shall include a discussion of its results of the examinations for compliance with the CRA.
The Company does not have said compliance examination.
6. The entity shall include a discussion of how its results of the CRA Examinations are integrated into its short-term and long-term financial inclusion and capacity building strategy.
Said examination and report have not been adopted.
(1) Number and (2) amount of loans outstanding qualified to programs designed to promote small business and community development
SASB FN-CB-240a.1
Credit operations for small enterprises and community development are listed in the table for indicator FS7.
(1) Number of data breaches, (2) percentage involving personally identifiable information (PII), (3) number of account holders affected
SASB FN-CB-230a.1
No data breach was identified in the reporting period.
Access points in low-populated or economically disadvantaged areas by type
GRI-G4 FS13
Total number and percentage of total points of access available in low-populated or economically disadvantaged areas by region and by type of access
Below Urbanization Rate |
Quantility |
Number of municipalities |
404 |
With Banking Services |
368 |
Coverage |
91.09% |
Number of Points |
941 |
In order to identify Banrisul’s presence in low-populated or economically disadvantaged areas, the Bank uses the urbanization rate criterion, covering only the state of Rio Grande do Sul. The average parameter was 85.1%, establishing 404 locations with a lower indicator. Out of this total, 91% (368) have some type of banking service. The number of points in these municipalities totals 941, including branches, banking stations, Automated Teller Machines and Banripontos.
Communication and training about anti-corruption policies and procedures
GRI 205-2
The institution has seven officers, one CEO and nine directors, totaling 17 members, and all of them have been informed about anti-corruption policies. Moreover, 9,002 employees have been informed about said practices, accounting for 100% of the staff. The updated policy has been informed through Normative Instruction and made available through a Distance Learning training.
Banrisul has been working constantly with Bem Promotora on the Prevention of Money Laundering and Terrorist Financing (PLDFT in Portuguese).
The Anti-Corruption policy aims to give visibility and to lay down the ethical principles and values that should guide the actions of employees, service providers, correspondents and all third parties who perform any activity on behalf or in interest of Banrisul. The policy is published on the Intranet Portal and the Investor Relations website;Two members of governance bodies received anti-corruption training, both from Porto Alegre, acting in committees and heading the Controls, Compliance and Financial Controller Units.
Total number of employees that have received training on anti-corruption, broken down by employee category
Total number of employees that have received training on anti-corruption, broken down by employee category |
|
---|---|
Employee category |
Quantity |
Analyst |
304 |
Consulting Advisor |
2 |
Legal Advisor |
2 |
Assistant |
8 |
Auditor |
28 |
Cashier |
29 |
Head of audit department |
3 |
Corporate Manager |
1 |
Associate Manager |
27 |
Commercial manager |
2 |
Agribusiness manager |
1 |
Foreign exchange manager |
2 |
Account manager |
5 |
Market manager |
10 |
Business manager |
27 |
Collection team manager |
2 |
Executive manager |
36 |
General manager |
18 |
Agribusiness relationship manager |
2 |
Business operator |
33 |
Employees trained on the Bank’s cybersecurity platform |
188 |
Without position |
69 |
Executive superintendent |
5 |
Supervisor |
11 |
Occupational safety technician |
1 |
Total |
816 |
Total number of employees that have received training on anti-corruption, broken down by region
Total number of employees that have received training on anti-corruption, broken down by region |
|
---|---|
Digital branch |
Quantity |
General management - Administrative departments |
1 |
Downtown superintendency |
398 |
Boarder superintendency |
32 |
East superintendency |
33 |
Northwest superintendency |
61 |
“Serra” superintendency |
33 |
South superintendency |
64 |
Alto Uruguay Superintendency |
27 |
Sureg other states |
43 |
Porto Alegre downtown Sureg |
30 |
Porto Alegre Sureg |
28 |
Total |
66 |
816 |
Confirmed incidents of corruption and actions taken
GRI 205-3
In the period, no analyzed nor confirmed incidents of corruption were identified. Moreover, the Bank does not have information on agreements that have been terminated or not renewed due to involvement or possible involvement of a correspondent with corruption. In 2021, only one process was registered, related to fraud in a contract by an employee, but it is still in progress and, therefore, there was no penalty or termination.
Description of approach to incorporation of environmental, social, and governance (ESG) factors in credit analysis
SASB FN-CB-410a.2
1. The entity shall describe its approach to the incorporating environmental, social, and governance (ESG) factors into its credit analysis.
The proposals for targeted credit transactions, above R$10 million, are aimed at production and medium- and long-term investment in the real estate, rural and infrastructure sectors. In these cases, social, environmental and climate risk assessment analyses , are carried out, using a specific form covering industry, location, legal and management characteristics. Throughout 2023, 38 transactions underwent this process.
The Bank monitors its agribusiness credit transactions with a Social and Environmental Compliance System, a tool that aims to identify possible restrictions on access to rural credit due to legal or infra-legal provisions relating to social, environmental and climate issues, as provided for in Rural Credit Manual 2-9 (MCR 2-9, in Portuguese) and other environmental legislation.
The Bank prevents actual negative impacts on operations and on the sale of products and services to the agricultural sector by regularly checking the documents of the enterprise to be financed under rural credit, including, where applicable, its inclusion in the Agricultural Climate Risk Zoning (ZARC, in Portuguese). Banrisul also monitors the risk of deforestation in the beef chain, in a voluntary commitment made as a signatory to Febraban’s self-regulatory system (Febraban Standard SARB 26/2023), which provides for the monitoring of customers operating in the cattle slaughterhouse and meatpacking activities, especially those located in the Legal Amazon region. The Bank now requires these customers to adopt a traceability system for their herds by December 2025 and to demonstrate that they do not purchase cattle associated with illegal deforestation from direct and indirect suppliers.
In other sectors with greater exposure to risk, the Institution identifies the SAC risks inherent in the economic sector of the activity, based on the CNAE code, according to the Green Taxonomy methodology developed by Febraban.
For smaller companies (average monthly revenue of up to R$2 million) and individuals, the analysis is carried out using statistical models. The exception segments for legal entities are identified based on the company’s main CNAE and apply to companies with seasonal activities. In addition to the statistical models used for credit risk assessment, which aim at mitigating the risk of default and supporting the credit granting process, the customer’s exposure is controlled in order to avoid over-indebtedness by determining healthy levels of commitment based on the customer’s risk rating, size and profile.
2. The scope of disclosure shall include commercial and industrial lending as well as project finance.
The risk analysis for establishing the exposure limit is general in nature, i.e., it addresses the most relevant information and considerations for credit risk without taking account the specific characteristics of the credit lines in question. In this context, additional information and analyses can be required during the credit analysis and approval process, with special attention to ESG aspects, especially credit lines for investment, agribusiness and real estate projects.
Given the relevance of credit exposures, all operations above R$10 million in which the use of funds or directed credits is known must fill out standardized questionnaires. The questionnaire may also be applied to other operations or amounts lower than this threshold.
The proposals for targeted credit transactions (budget funds earmarked for production and medium- and long-term investment in the real estate, rural and infrastructure sectors) above R$10 million, in which the use of funds can be known, are subjected to social, environmental and climate risk assessment by filling out a specific questionnaire. Other transactions or proposals of a lower amount than the cut-off, or from other lines of credit, are subjected to assessment upon request of the Credit Committees. The information collected makes up the basis of a risk opinion, which is made available to the Credit Committee as an additional input for decision-making, showing Banrisul’s exposure to these risks. To prepare the opinion, public social and environmental compliance lists are consulted and information is sought from freely accessible media. The company’s size is taken into account, as well as practices adopted by its peers, considering: the counterparty’s sector of activity, the location where the credit will be used, specific applicable legislation and the counterparty’s level of management of social, environmental and climate aspects.
3. The entity shall describe policies that determine its approach to the incorporation of ESG factors in credit analysis.
ESG aspects are analyzed qualitatively by credit risk analysts in line with Banrisul’s Institutional Manual/Social and Environmental Responsibility Policy. At Banrisul, credit risk analysis is based on statistical models for individuals and for corporate customers in the retail segment. The exception segment includes those of low commercial interest, including those of high environmental and social risk.
In the BLT system, there are internal and external incidents received from credit bureaus and other official agencies, in which management and restrictive incidents that may indicate a worsening of ESG-related risk are recorded . As for individual analyses, in addition to these same controls, data extracted from the financial statements and notes thereto, as well as other information made available by customers are used. They must also fill out a specific checklist, which helps analysts to gather qualitative information that will be used in their opinion, risk analysis and exposure limits.
Legal entities that are not subject to the retail analysis are also analyzed, on an individual basis, in which quantitative and qualitative aspects are observed. In the qualitative analysis, besides the governance and management aspects, which are essential for credit risk analysis, environmental and social matters related to the company and its production chain are evaluated. Analyses are performed by risk analysts who are sorted in specialized groups per industry in which the companies operate, interacting with the other analysts and who have detailed knowledge of the companies, their role and impact on the local economy. In order to include a qualitative aspect in credit analysis, Banrisul incorporated an ESG assessment tool into the process. The tool uses a questionnaire completed by companies/economic groups with exposure or proposed risk limit higher than R$5 million to generate a score that is incorporated into the customer’s internal risk rating. The tool is currently being used to assess the risk limit of sectors considered to be more sensitive to ESG aspects.
Following the credit risk analysis, considering potential impacts of investment transactions (project finance), all transactions above R$10 million are subjected to the completion of special questionnaires to better measure social, environmental and climate risk (this questionnaire may also be used in other transactions or in transactions involving a lower amount)
Moreover, in specialized lines, environmental licensing and compliance with labor/tax certificates, etc. are required. The guidelines related to the products, which complement the Institution’s credit policy, are set out in the specific regulations for Agribusiness (N7), Development (N33) and Real Estate (N30).
The Institutional Policy on Social, Environmental and Climate Risk Management is targeted at outlining the management processes, seeking to mitigate these risks and, consequently, safeguard the assets and interests of its customers, shareholders, employees and other stakeholders.
The Social, Environmental and Climate Risk Responsibility Policy (PRASC in Portuguese) sets out the guidelines for social, environmental and climate responsibility activities of the Bank and companies in the prudential conglomerate, aligned to the nature of each company’s activities and the complexity of their products and services, complying with the principles of relevance, proportionality and efficiency.
4. The entity shall discuss how it incorporates ESG factors when estimating credit losses over the contractual term of the entity’s financial assets.
The monthly calculation of the provision for loan losses (PCLD, in Portuguese) also takes into account ESG factors for all active contracts based on the rating calculation – one of the factors that can worsen this rating is the customer not having an approved credit exposure limit. This individual analysis is not allowed for some business sectors/CNAE codes (CNAE stands for national classification of economic activity in Portuguese), including gambling and betting and various agricultural crops (tobacco and sugarcane, for example), as well as companies included in the list of Slave Labor and Judicial Restrictions, among others. In the analysis process, exposure limits may be denied on the basis of insufficient environmental licenses or debts to the federal government, among other factors.
Moreover, during the analysis process, exposure limits may be denied due to the lack of environmental licenses, debts with the federal government, and one of the consequences is the possibility of worsening the customer’s credit score, especially for those who already have exposure with the Bank.
Furthermore, regardless of the exposure limit in force and the size of the company or individual customer, in the monthly calculation of the Provision for Loan Losses, incidents are verified that may worsen the customer’s risk in a timely manner, such as inclusion on the list of Employers that use Forced/Compulsory Labor, court restrictions, internal audit notes for fraud, fraud with the BACEN and irregularities with the CVM.
5. The entity shall describe its approach to implementation of the aspects of the entity’s ESG incorporation practices.
ESG aspects are analyzed qualitatively by credit risk analysts and is in line with the Institutional Manual/Socia and Environmental Responsibility Policy. Banrisul has currently incorporated an ESG assessment tool into the analysis process. The tool uses a questionnaire completed by companies/economic groups with exposure or a proposed risk limit higher than R$5 million to generate a score that is incorporated into internal the customer’s risk rating. The tool is currently being used to assess the risk limit of sectors considered to be more sensitive to ESG aspects.
In order to prepare an opinion on social, environmental and climate risks in relevant operations (targeted credit above R$10 million), public social and environmental compliance lists are consulted and information is sought from open-access media. The size of the company is taken into account, as well as the practices adopted by peers:
- Industry: risk classification according to the National Registry of Economic Activities (CNAE, in Portuguese), based on Febraban’s Green Taxonomy methodology, which considers gas emission standards, consumption of environmental resources and impact on society.
- Location: when available, the geographical location of the enterprise is checked, in order to assess the regional characteristics that imply a risk to the activity and/or guarantee (e.g., protected area; flood level; risk of erosion).
- Applicable legislation: check whether the economic activity (CNAE) requires a specific standard/certification (e.g., genetically modified organisms must present a Biosafety Quality Certificate; rural properties must be registered with the Rural Environmental Registry).
- Management: check the counterparty’s level of management of social, environmental and climate aspects (e.g., sustainability report, professional dedicated to the topic).
7. The entity shall discuss whether it conducts scenario analysis and/or modeling in which the risk profile of future ESG trends is calculated at the portfolio level of commercial and industrial credit exposure.
The sensitivity stress test for environmental and climate risk consists of increasing the provision by reducing the value of the guarantees given on customer transactions classified as high climate and/or environmental exposure. In the scenario analysis, there is the ad hoc scenario, with a downgrade in the risk levels of all transactions listed as high exposure, leading to an increase in the provision. These processes are evaluated periodically, reviewed by the internal and external audits and monitored by the Control and Compliance area in operational risk analysis cycles.
8. The entity shall discuss ESG trends that it views as broadly applicable in terms of their impact on sectors and industries, as well as the trends it views as sector- or industry-specific.
Whereas the individualized analyses make use of, but are not limited to, relevant information from the ESG Agenda, the knowledge acquired during these analyses, combined with the constant monitoring of trends, are currently used to identify process improvement opportunities.
When monitoring the credit portfolio, we aim to look at credit allocation according to the sector, as well as the largest individual and economic group exposures. These views are shared with various Banrisul units and the Credit Strategy and intelligence Unit, contributing to timely initiatives that may lead to adjustments in the automated exposure limits – an action carried out with greater recurrence during the pandemic, in individual analysis of the exposure limits (LR), in adjustments to the parameters of Provision for Loan Losses calculation or in the worsening of the company’s risk rating – via individual analysis (monitoring) due to a material fact.
In the geographic context, the statistical models used in credit assignment have a variable that signals the main regions of the state where the information is gathered by the Regional Superintendence (Sureg) of the customer relationship branch, which, together with the CNAE (corporate customers) or CBO (individuals) information, add to and complement this sector and geographic evaluation.
9. The entity shall describe significant concentrations of credit exposure to ESG factors, including, but not limited to, carbon-related assets, water-stressed regions, and cybersecurity risks.
Banrisul adopts Febraban’s Green Taxonomy to analyze the risk exposure profile, based on three dimensions: Contribution to the Green Economy, Exposure to Climate Change and Exposure to Environmental Risk.
The activities listed in Resolution 237/97of the National Environmental Council (CONAMA, in Portuguese), which requires environmental licensing for sectors with higher potential impact, were considered in the classification of the Exposure to Environmental Risk. In December 2023, 38.56% of the corporate credit portfolio had high exposure to environmental risk.
The classification related to Exposure to Climate Change was prepared based on the activities defined by the Task Force on Climate-related Financial Disclosures (TCFD) as having the highest probability of being affected by transition and physical risks, considering three factors: greenhouse gas (GHG) emissions, energy use and water consumption. These sectors were classified as high exposure, and the activities related to or financially exposed to this sector were classified as moderate exposure. In December 2023, 42.67% of the corporate credit portfolio had significant exposure to climate risk.
10. The entity shall describe how ESG factors are incorporated in the assessment of and influence the entity’s perspectives.
In addition to the statistical models used for credit risk assessment, which aim at mitigating the risk of default and supporting the credit assignment process, the customer’s exposure is controlled in order to avoid over-indebtedness, which, based on the customer’s risk rating, size and profile, seeks to outline healthy levels of commitment, such as:
For individuals: overall limits (OG) are defined to determine the customer’s monthly income commitment level;
For corporate customers in the retail segment, there are the short-term monthly commitment (C), the credit limit (LC), and the product limits (LP – 6 – grouping of products according to homogeneous characteristics), assessing the customer’s total exposure, including in the National Financial System;
For legal entities that have individual analysis: risk limit (LR) is divided between operations with personal guarantees and those with real guarantees.
Also, statistical models are used for individual customers to classify the customer’s levels of vulnerability. Vulnerability is assessed in order to mitigate the risks related to the customer’s understanding (or lack thereof) regarding products and services, as well as the risk of over-indebtedness. In order to qualify the service to customers with higher risk arising from their vulnerabilities, credit operations of customers classified at a high level of vulnerability are analyzed exclusively by a higher committee.
As regards customers who are circumstantially in financial vulnerability, the Bank has specific conditions and lines of credit to adjust their financial flows, aiming to preserve both the Bank’s – of receiving the credits granted –, and the customer’s interest – to reorganize their flows and adjust their responsibilities to the Bank.
In addition to these customer-focused aspects, the business areas make available products focused on sustainability. There is also a specific policy that establishes criteria for the acceptance of guarantees which are aligned with the best market practices.
11. The entity may disclose additional quantitative measures related to its approach to the incorporation of ESG factors in credit analysis.
Proposals for targeted credit operations above R$10 million, in which the use of funds can be known, are subject to social, environmental and climate risk assessment, by filling out a specific questionnaire to verify sector, regional, legal and managerial characteristics. Throughout 2023, 38 (thirty-eight transactions underwent this process.
Description of approach to incorporation of environmental, social, and governance (ESG) factors in credit analysis
SASB FN-CB-410a.2
At Banrisul, the analysis of credit risk is carried out through statistical models for individuals and for the mass corporate segment, which comprises companies with average monthly income of up to R$2 million that do not belong to economic groups and/or exceptional segments.
The exceptional segment is identified based on the company’s main activity in the national classification of economic activities (CNAE, in Portuguese) and includes companies that have atypical cash flows, as well as those that are not targets of Banrisul’s market of interest.
In the segments with little commercial interest, we list the segments with high environmental and social risk. Companies that are not subject to the mass analysis are analyzed on a case-by-case basis observing quantitative and qualitative aspects.
The Bank currently checks with external agencies whether the customer, either an individual or a company, has been listed as an “Employer that uses Forced Labor” or as causing “Environmental Damage” (conviction for environmental damage in actions filed by Brazil’s environmental protection agency (IBAMA, in Portuguese)). Potential new customers identified as an “Employer that uses Forced Labor” are not allowed to obtain credit of any type. If existing customers are included in this list, Banrisul takes specific measures to discontinue the business relationship. The occurrence of environmental damage, on the other hand, prevents customers from obtaining specialized credit lines.
Regarding social aspects, there are markings in the Risk Calculation and Negative Occurrence systems indicating individual customers classified based on a proprietary model to identify vulnerabilities, in which customers with a high score go through a special credit granting process, with the application of regulations to product policies. In addition, the credit granting guidelines define the overall limits that should be considered in the process, preventing over-indebtedness.
Moreover, in larger transactions, especially those involving larger companies or exceptional segments (for which we do not set limits using a mass model), Banrisul carries out a case-by-case analysis using data from the financial statements, notes to the financial statements and other information, in addition to requiring the filling out of a specific checklist to learn more about the customer, helping analysts obtain qualitative information that will be used in their report and risk analysis, as well as in the definition of the exposure limit.
In order to include a qualitative aspect in credit analysis, Banrisul incorporated an ESG assessment tool into the process. The tool uses a questionnaire completed by companies/economic groups with exposure or proposed risk limit higher than R$5 million to generate a score that is incorporated into the customer’s internal risk rating. It is being used to assess the risk limit of sectors considered to be more sensitive to ESG aspects. ESG aspects are analyzed qualitatively by credit risk analysts in line with Banrisul’s Institutional Manual/Social, Environmental and Climate Policy.
The risk analysis for the establishment of the exposure limit is general in nature, i.e., it addresses the most relevant information and considerations for credit risk without taking account the specific characteristics of the credit lines in question. In this context, additional information and analyses can be required during the credit analysis and approval process, with special attention to ESG aspects, especially credit lines for investment, agribusiness and real estate projects.
Given the relevance of credit exposures, all the transactions above R$10 million in which the allocation of funds or credit granted is known are subject to the completion of standardized questionnaires to better measure the social, environmental and climate risk. This questionnaire may also be used in other transactions or in transactions involving a lower amount.
The guidelines related to the products, which complement the Institution’s Credit Policy, are set out in the specific regulations for Agribusiness (N7), Development (N33) and Real Estate (N30).
In order to estimate credit losses during the duration of the contract of the financial assets, the provision for credit losses is calculated monthly for all active contracts based on the rating calculation. Currently, the credit rating of Banrisul’s credit transactions can be hurt if the client does not have an approved credit exposure limit. For some industries, this individual analysis to determine exposure limit is forbidden, for example sectors/CNAE of gambling and betting, several agricultural crops (such as tobacco and sugar cane).
In the context of the Stress Test Program, the scenario is assessed in two stages. At first, the accounting balance of the adverse scenario is used in the ad hoc scenario analysis. All transactions classified as highly exposed to climate risk are downgraded by one level of risk, resulting in a higher provision. The difference between the new provision and the initial provision is then added to the amount of the expected difference between the loss in the adverse scenario and the loss in the credit base scenario.
These data are sent to the budget department, which will calculate the income statement with these new provision amounts, attesting to the Institution’s resilience in the face of a possible stress. Whereas the individualized analyses make use of, but are not limited to, relevant information from the ESG agenda, the knowledge acquired during these analyses, combined with the constant monitoring of trends, is how we currently seek to identify opportunities for improvements in our processes.
As we monitor the credit portfolio, we look at credit allocation according to the sector, as well as the largest individual and economic group exposures. In the geographical context, the statistical models used in credit granting include a variable that indicates the main regions of the state.
The Green Taxonomy (Brazilian Federation of Banks — FEBRABAN, in Portuguese) is used to analyze the risk exposure profile. The assessment is based on the borrower’s code in the National Classification of Economic Activity (CNAE) in three dimensions: Contribution to the Green Economy, Exposure to Climate Change and Exposure to Environmental Risk.
The activities listed in Resolution 237/97 of the National Environmental Council (CONAMA, in Portuguese), which requires environmental licensing for sectors with higher potential impact, were considered in the classification of the Exposure to Environmental Risk. In December 2022, 41.49% of the corporate credit portfolio had high exposure to environmental risk.
The classification related to Exposure to Climate Change was prepared based on the activities defined by Task Force on Climate-related Financial Disclosures (TCFD) as having the highest probability of being affected by transition and physical risks considering three factors: greenhouse gas (GHG) emissions, energy use and water consumption. These sectors were classified as High Exposure, and the activities related to or financially exposed to this sector were classified as Moderate Exposure. In December 2022, 44.61% of the corporate credit portfolio had significant exposure to climate risk.
In addition to the credit risk assessment, the customer’s exposures are controlled to avoid over-indebtedness. Based on the client’s risk rating, size and profile, the Bank determines healthy income commitment levels (percentage of income allocated to debt servicing), as follows:
- For individuals: Overall Limits (OG) are defined to determine the client’s monthly income commitment level;
- For companies in the mass segment: the short-term monthly commitment (C), the Credit Limit (CL) and the Product Limits (PL – six product groupings according to homogeneous characteristics) are used to assess the client’s total exposure, including in the National Financial System;
- For companies analyzed on a case-by-case basis: the Risk Limit (RL) is defined separately between transactions with personal guarantee and security interest.
Direct economic value generated and distributed
GRI 201-1
Direct economic value generated and distributed (R$ thousand)
Direct economic value generated and distributed (R$ thousand) |
||||||
---|---|---|---|---|---|---|
2019 |
2020 |
2021 |
||||
Added value for distribution |
4,171,826 |
100% |
3,830,545 |
100% |
3,856,741 |
100% |
Net Revenue |
4,171,826 |
100% |
3,830,545 |
100% |
3,856,741 |
100% |
Economic value distributed |
3,363,518 |
80.6% |
3,321,033 |
86.7% |
3,290,155 |
85.3% |
Personnel (salaries and benefits) |
1,839,392 |
54.7% |
1,992,630 |
59.2% |
1,767,289 |
52.5% |
Taxes, Fees and Contributions |
872,044 |
25.9% |
989,855 |
29.4% |
1,010,938 |
30.1% |
Remuneration on Third-Party Capital |
115,451 |
3.4% |
120,382 |
3.6% |
129,709 |
3.9% |
Interest on equity and dividends |
536,631 |
16.0% |
218,166 |
6.5% |
382,219 |
11.4% |
Retained economic value |
808,308 |
19.4% |
509,512 |
13.3% |
566,586 |
14.7% |
Direct economic value generated and distributed and financial implications
GRI 201-1
*Values in thousands of Reais
2020 |
2021 |
2022 |
||||
---|---|---|---|---|---|---|
Added value for distribution |
3,830,545 |
3,856,741 |
3,534,307 |
|||
Net Revenue |
3,830,545 |
100% |
3,856,741 |
100% |
3,534,307 |
100% |
Economic value distributed |
3,321,033 |
86.7% |
3,290,155 |
85.3% |
3,179,300 |
90.0% |
Personnel (salaries and benefits) |
1,992,630 |
59.2% |
1,767,289 |
52.5% |
2,033,022 |
57.5% |
Taxes, Fees and Contributions |
989,855 |
29.4% |
1,010,938 |
30.1% |
649,833 |
18.4% |
Third-party capital |
120,382 |
3.6% |
129,709 |
3.9% |
136,099 |
3.9% |
Interest on equity and dividends |
218,166 |
6.5% |
382,219 |
11.4% |
360,346 |
10.2% |
Retained economic value |
509,512 |
13.3% |
566,586 |
14.7% |
355,007 |
10.0% |
Diversity of governance bodies and amployees
GRI 405-1
Percentage of individuals whitin the organization's governance bodies in each of the following diversity categories
Percentage of individuals within the organization’s governance bodies in each of the following diversity categories: |
||||||
---|---|---|---|---|---|---|
I) Gender |
||||||
2019 |
2020 |
2021 |
||||
Gender |
Total |
% |
Total |
% |
Total |
% |
Men |
34 |
85.0% |
34 |
85.0% |
36 |
90.0% |
Women |
6 |
15.0% |
6 |
15.0% |
4 |
10.0% |
Total |
40 |
100% |
40 |
100% |
40 |
100% |
Percentage of individuals whitin the organization's governance bodies in each of the following diversity categories
Percentage of individuals within the organization’s governance bodies in each of the following diversity categories: |
||||||
---|---|---|---|---|---|---|
II) Age group: under 30 years old, 30-50 years old, over 50 years old |
||||||
2019 |
2020 |
2021 |
||||
Age group |
Total |
% |
Total |
% |
Total |
% |
Under 30 years old |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
30-50 years old |
15 |
37.5% |
13 |
32.5% |
11 |
27.5% |
Over 50 years old |
25 |
62.5% |
27 |
67.5% |
29 |
72.5% |
Total |
40 |
100% |
40 |
100% |
40 |
100% |
Percentage of individuals whitin the organization's governance bodies in each of the following diversity categories
Percentage of employees per employee category in each of the following diversity categories: |
|||||||
---|---|---|---|---|---|---|---|
I) Gender |
|||||||
2019 |
2020 |
2021 |
|||||
Employee category |
Gender |
Total |
% |
Total |
% |
Total |
% |
Superintendent |
Men |
49 |
72.1% |
47 |
70.2% |
45 |
66.2% |
Women |
19 |
27.9% |
20 |
29.8% |
23 |
33.8% |
|
Total |
68 |
100% |
67 |
100% |
68 |
100% |
|
Manager |
Men |
1,036 |
62.0% |
980 |
61.8% |
985 |
61.1% |
Women |
636 |
38.0% |
607 |
38.3% |
627 |
38.9% |
|
Total |
1,672 |
100% |
1,587 |
100% |
1,612 |
100% |
|
Analyst |
Men |
917 |
64.3% |
926 |
62.7% |
1,093 |
61.4% |
Women |
508 |
35.6% |
550 |
37.3% |
686 |
38.6% |
|
Total |
1,425 |
100% |
1,476 |
100% |
1,779 |
100% |
|
Assistant |
Men |
227 |
49.5% |
170 |
55.9% |
94 |
63.5% |
Women |
232 |
50.5% |
134 |
44.1% |
54 |
36.5% |
|
Total |
459 |
100% |
304 |
100% |
148 |
100% |
|
Without commissioned position |
Men |
3,108 |
50.4% |
2,760 |
51.2% |
2,503 |
50.2% |
Women |
3,056 |
49.6% |
2,628 |
48.8% |
2,486 |
49.8% |
|
Total |
6,164 |
100% |
5,388 |
100% |
4,989 |
100% |
|
Other |
Men |
279 |
56.4% |
246 |
53.7% |
226 |
55.7% |
Women |
216 |
43.6% |
212 |
46.3% |
180 |
44.3% |
|
Total |
495 |
100% |
458 |
100% |
406 |
100% |
|
Total |
Men |
5,616 |
54.6% |
5,129 |
55.3% |
4,946 |
54.9% |
Women |
4,667 |
45.4% |
4,151 |
44.7% |
4,056 |
45.1% |
|
Overall total |
10,283 |
100% |
9,280 |
100% |
9,002 |
100% |
Percentage of individuals whitin the organization's governance bodies in each of the following diversity categories
Percentage of employees per employee category in each of the following diversity categories: |
|||||||
---|---|---|---|---|---|---|---|
II) Age group: under 30 years old, 30-50 years old, over 50 years old |
|||||||
2019 |
2020 |
2021 |
|||||
Employee category |
Age group |
Total |
% |
Total |
% |
Total |
% |
Superintendent |
Under 30 years old |
- |
0.0% |
- |
0.0% |
- |
0.0% |
30-50 years old |
26 |
38.2% |
25 |
37.3% |
22 |
32.4% |
|
Over 50 years old |
42 |
61.8% |
42 |
62.7% |
46 |
67.6% |
|
Total |
68 |
100% |
67 |
100% |
68 |
100% |
|
Manager |
Under 30 years old |
48 |
2.9% |
31 |
2.0% |
25 |
1.6% |
30-50 years old |
1,050 |
62.8% |
1,082 |
68.2% |
1,112 |
69.0% |
|
Over 50 years old |
574 |
34.3% |
474 |
29.9% |
475 |
29.5% |
|
Total |
1,672 |
100% |
1,587 |
100% |
1,612 |
100% |
|
Analyst |
Under 30 years old |
16 |
1.1% |
30 |
2.0% |
36 |
2.0% |
From 30 to 50 years old |
858 |
60.2% |
911 |
61.7% |
1,161 |
65.3% |
|
Over 50 years old |
551 |
38.7% |
535 |
36.2% |
582 |
32.7% |
|
Total |
1,425 |
100% |
1,476 |
100% |
1,779 |
100% |
|
Assistant |
Under 30 years old |
33 |
7.2% |
22 |
7.2% |
3 |
2.0% |
From 30 to 50 years old |
340 |
74.1% |
212 |
69.7% |
102 |
68.9% |
|
Over 50 years old |
86 |
18.7% |
70 |
23.0% |
43 |
29.1% |
|
Total |
459 |
100% |
304 |
100% |
148 |
100% |
|
Without commissioned position |
Under 30 years old |
594 |
9.6% |
393 |
7.3% |
211 |
4.2% |
From 30 to 50 years old |
3,779 |
61.3% |
3,659 |
67.9% |
3,416 |
68.5% |
|
Over 50 years old |
1,791 |
29.1% |
1,336 |
24.8% |
1,362 |
27.3% |
|
Total |
6,164 |
100% |
5,388 |
100% |
4,989 |
100% |
|
Other |
Under 30 years old |
17 |
3.4% |
8 |
1.7% |
2 |
0.5% |
From 30 to 50 years old |
265 |
53.5% |
274 |
59.8% |
232 |
57.1% |
|
Over 50 years old |
213 |
43.0% |
176 |
38.4% |
172 |
42.4% |
|
Total |
495 |
100% |
458 |
100% |
406 |
100% |
|
Total |
Under 30 years old |
708 |
6.9% |
484 |
5.2% |
277 |
3.1% |
From 30 to 50 years old |
6,318 |
61.4% |
6,163 |
66.4% |
6,045 |
67.2% |
|
Over 50 years old |
3,257 |
31.7% |
2,633 |
28.4% |
2,680 |
29.8% |
|
Overall total |
10,283 |
100% |
9,280 |
100% |
9,002 |
100% |
Economic value generated and distributed
GRI 201-1
Direct economic value generated and distributed (R$ thousand) |
||||||
---|---|---|---|---|---|---|
2021 |
2022 |
2023 |
||||
Added value for distribution |
3,855,929 |
100% |
3,534,307 |
100% |
4,049,304 |
100% |
Net Revenue |
3,855,929 |
100% |
3,534,307 |
100% |
4,049,304 |
100% |
Economic value distributed |
3,289,343 |
85.3% |
3,179,300 |
90.0% |
3,613,146 |
89.2% |
Personnel (salaries and benefits) |
1,753,667 |
45.5% |
2,033,022 |
57.5% |
2,118,313 |
52.3% |
Taxes, Fees and Contributions |
1,024,560 |
26.6% |
649,833 |
18.4% |
917,546 |
22.7% |
Third-party capital |
128,897 |
3.3% |
136,099 |
3.9% |
142,361 |
3.5% |
Interest on equity and dividends |
382,219 |
9.9% |
360,346 |
10.2% |
434,926 |
10.7% |
Retained economic value |
566,586 |
14.7% |
355,007 |
10.0% |
436,158 |
10.8% |
201-1 b) Where significant, report EVG&D separately at country, regional, or market levels, and the criteria used for defining significance.
Banrisul’s operations are focused on Brazil’s Southern region.
Environmental compliance
GRI 307-7
In 2021, an act of infringement (of non-monetary sanction) and a new lawsuit in progress, with no recorded losses, were identified. The information regarding the content of the events and amounts is considered strategic for the management processes. Furthermore, there were no significant fines and lawsuits filed through arbitration mechanisms.
Incorporation of environmental, social and governance aspects in the credit analysis
SASB FN-CB-410a.2
At Banrisul, credit risk analysis is based on statistical models for individuals and for corporate customers in the retail segment. Corporate customers in the retail segment include companies with average monthly revenue of up to R$ 1 million, which do not belong to economic groups and/or exception segments.
The exception segment is identified based on the company’s main National Registry of Economic Activity (CNAE – Cadastro Nacional de Atividade Econômica). This group includes companies that have atypical cash flows with seasonal periods, as well as those that are not targets of Banrisul’s market of interest. In the segments with low commercial interest, the Bank has listed those with high environmental and social risk.
Legal entities that are not subject to the retail analysis are also analyzed on an individual basis, in which quantitative and qualitative aspects are observed. In the qualitative analysis, besides the governance and management aspects, which are essential for credit risk analysis, environmental and social matters related to the company and its production chain are evaluated. These analyses are performed by risk analysts, who are arranged in specialized groups per sector in which the companies operate, who interact with each other and have an in-depth knowledge of the companies, their role and impact on the local economy – a situation that provides an opportunity for a better identification of possible risk factors and atypical behavior by some companies. Also, for large corporations, risk assessment is carried out based on specific qualitative aspects for approaching ESG topics, which result in a classification that takes into account these aspects without being limited to them.
The retail risk analyses are carried out based on the information recorded in our registration, billing, and incident reporting (BLT in Portuguese) systems. The BLT system gathers have internal and external incidents received from credit bureaus and other official bodies, registering managerial and restrictive incidents that may indicate the worsening of risk from the ESG perspective, among them is forced labor and environmental damage, both considered as impediments to credit assignment. As for individual analyses, in addition to these same controls, data extracted from the financial statements and notes thereto, as well as other information made available by customers are used. They must also fill out a specific checklist, which helps analyst to gather qualitative information that will be used in their opinion, including risk analysis and exposure limits.
Risk analysis for the formation of exposure limit is generalist, that is, it addresses the most relevant information and considerations for credit risk without yet considering the specific characteristics of the credit that will be contracted. Within this context, additional information and analyses may be requested during the analysis and operations are approved observing ESG aspects, with special relevance for investment lines, agribusiness and real estate ventures.
Given the relevance of credit exposures, all operations above R$10 million in which the use of funds or directed credits is known must fill out a questionnaire (Formulário Normatizado Modelo 1.31000.01). The questionnaire may also be applied to other operations or amounts lower than this threshold.
Allowance for loan losses (PCLD in Portuguese) is calculated monthly for all active contracts based on the rating calculation. Currently, the customer not having an approved credit exposure limit is one of the factors that can worsen the rating classification of Banrisul’s credit operations. For some industries, this individual analysis to determine exposure limit is forbidden, for example sectors/CNAE of gambling and betting, several agricultural crops (such as tobacco and sugar cane).
Moreover, the analysis of denials of exposure limits may occur due to the lack of environmental licenses, debts with the union, and one of the consequences is the possibility of worsening the rating classification, especially for customers who already have exposure with the Bank.
Furthermore, regardless of the exposure limit in force and the size of the company or individual customer, in the monthly calculation of the Allowance for Loan Losses, incidents are verified that may worsen the customer’s risk in a timely manner, such as inclusion on the Forced Labor list, Court Restrictions, internal audit notes for fraud, fraud with the Bacen and irregularities with the Brazilian Securities and Exchange Commission.
ESG aspects are assessed qualitatively by the credit risk analysts and the evaluation is in line with Banrisul’s Institutional Manual/ Social and Environmental Responsibility Policy.
Considering that the individual analyses rely on relevant information from the ESG agenda, but are not limited to it, the experiences gathered in the course of these analyses, together with the ongoing monitoring of trends, are currently how the institution identifies opportunities for improvement in our processes.
In monitoring the credit portfolio, Banrisul has viewed credit allocation according to the sector in which the customer operates, as well as the largest individual exposures and those of economic groups. These views are shared with various Banrisul units, contributing to timely initiatives that may lead to adjustments in the automated exposure limits – an action carried out with greater recurrence during the pandemic, in individual analysis of the exposure limits (LR), in adjustments to the parameters of Allowance for Loan Losses calculation or in the worsening of the company’s risk rating – via individual analysis (monitoring) .
In the geographic context, the statistical models used in credit assignment have a variable that signals the main regions of the state where the information is gathered by the customer relationship branch, which, together with the CNAE (corporate customers) or CBO (individuals) information, add to and complement this sector and geographic evaluation.
In addition to the statistical models used for credit risk assessment, which aim at mitigating the risk of default and supporting the credit assignment process, the customer’s exposure is controlled in order to avoid over-indebtedness, which, based on the customer’s risk rating, size and profile, seeks to outline healthy levels of commitment, such as:
– For individuals, Global Limits (LGs) are outlined that mark the level of monthly commitment of the customer’s income;
– For corporate customers in the retail segment, there are the short-term monthly commitment (C), the Credit Limit (LC), and the Product Limits (LP – grouping of products according to homogeneous characteristics) – assessing the customer’s total exposure, including in the National Financial System;
– For legal entities that have individual analysis: Risk Limit (LR) is defined divided between operations with personal guarantees and those with real guarantees.
Also, statistical models are used for individual customers to classify the levels of vulnerability. Vulnerability is assessed in order to mitigate the risks related to the customer’s understanding (or lack of understanding) regarding products and services, as well as the risk of over-indebtedness. In order to qualify the service to customers with higher risk arising from their vulnerabilities or classified at a high level of vulnerability, their credit operations are analyzed exclusively by a higher committee.
In relation to customers who are circumstantially in financial vulnerability, the Bank has specific conditions and credit lines to readjust their financial flows, aiming to preserve Banrisul’s interests – both in receiving the credits granted and in satisfying the customer’s interest – to reorganize their flows and readjust their responsibilities to the Bank.In addition to these customer-focused aspects, the business areas make products focused on sustainability available. There is also a specific policy that establishes criteria for the acceptance of guarantees, which are aligned with the best market practices.
Infrastructure investments and services supported
GRI 203-1
203-1 a) Extent of development of significant infrastructure investments and services supported.
Banrisul is committed to investing in culture, education, sports and technological innovation in order to promote social and economic development in small towns and large cities in Rio Grande do Sul. In this sense, through sponsorships and donations, it supports cultural, educational and sports projects, in addition to hundreds of fairs, shows, and exhibits on family farming, agriculture, livestock, industry, regional tourism, food and technology, among others.
203-1 b) Current or expected impacts on communities and local economies, including positive and negative impacts where relevant.
The projects are evaluated considering their relationship with the various social, cultural and economic aspects of the communities and regions, understanding their potential, interests and needs in order to promote integration and sustainable regional development.
203-1 c) Whether these investments and services are commercial, in-kind, or pro bono engagements.
In-kind.
Infrastructure investments and services supported
GRI 203-1
Banrisul is committed to investing in culture, education, sports and technological innovation in order to promote social and economic development in small towns and large cities in Rio Grande do Sul. In this sense, through sponsorships and donations, it supports cultural, educational and sports projects, in addition to hundreds of fairs, shows, and exhibits on family farming, agriculture, livestock, industry, regional tourism, food and technology, among others.
The projects are evaluated considering their relationship with the various social, cultural and economic aspects of the communities and regions, understanding their potential, interests and needs, and seeking to promote integration and sustainable regional development.
In 2022, Banrisul sponsored more than 200 projects in several areas, distributed in almost 200 municipalities in Rio Grande do Sul, comprising fairs, shows and exhibits on agriculture, livestock, family farming, food and rural development; municipal and regional fairs, shows and exhibits on agriculture, livestock, industry and commerce; and cultural and sports events, music and folklore shows, book and tourism fairs, among other activities involving the public and private sectors. The targets for 2023 include the implementation of the objectives of the Sponsorship Call, with support for 345 selected projects. In addition, a second Call for Proposals is planned for the year.
Initiatives to improve the access to financial services for disadvantaged people
GRI-G4 FS14
Initiatives to improve the access to financial services for disadvanteged people
Target disadvantaged group |
Degree to which it is applied across the Institution |
Progress made towards the initiative |
Persons with disabilities |
Process of mapping and improving the granting and renewal of technical opinions, declaring the correct application of pertinent to Architectural Accessibility of the buildings, in the case of Banrisul Branches, mainly in compliance with NBR 9050/2000. |
Process started at the end of 2021. |
People with Visual Impairments |
Development of improvement in the voice communication systems in all Banrisul's most recently acquired ATMs, complying NBR 15250/2005. |
Process started in 2019 and is currently in approval phase |
People with Visual Impairments |
As of 2018, audio description resources have been applied to Banrisul Group’s main websites to allow accessibility in compliance with the Brazilian Inclusion Law, SARB 01 - W3C Accessibility. |
The description of images is already mandatory when posting pictures on the websites of Corretora de Valores, Consórcio Banrisul, BAGERGS, Novo seja Vero, Banricard and the Promotional Website. This is being implemented on the Banrisul Portal. |
Persons with Disabilities |
Since 2014, the Bank has continued to install the Accessible Desk, which is adapted/lowered furniture for priority/preferential service in all Banrisul branches, especially designed for wheelchair users or people with dwarfism. Compliance with Decree Law 5296/2004. |
Monitored in 2021, in compliance with the regulation. |
People with hearing impairments |
Since 2008, Banrisul has trained employees to ensure they know the Brazilian Sign Language (Libras) to provide services to deaf and hard of hearing customers in its branches. The initiative complies with current regulations. |
In 2021, the Bank recorded 1,296 trained employees, seeking to have at least two employees that know Libras at each of its branches. |
People with Visual Impairments |
As of 2018, Banrisul started to make the Debit and Credit Card Kit available to all its visually impaired customers. In addition to the traditional plastic card, the kit has information in Braille System and in Enlarged Font. |
Every visually impaired customer duly registered at BAL already receives the card with tactile or visually enlarged accessibilities. More than 2,000 debit cards have already been issued from a base of about 1500 customers. |
Persons with Disabilities |
In 2014, the Bank launched the Accessibility distance learning program geared towards informing about the people with disabilities group and informing the staff about the best service practices and resources that can be offered to people/customers with disabilities or reduced mobility at Banrisul, with the aim of ensuring the inclusion of this public in the banking universe. The program seeks to comply with the regulations on Priority Service. |
Approximately 30% of active employees had already taken the course in 2021. |
People with visual impairments |
The Banrisul Digital app has been following all the rules and development protocols to ensure accessibility to people with visual impairments, complying with SARB 01 and best market practices. |
The Banrisul Digital Application is being developed so that all the services that have been or will be implemented have 100% accessibility in both IOS and Android systems. |
New employee hires and employee turnover
GRI 401-1
Number and rate of new employee hires by age group
Number and rate of new employee hires by age group |
||||||
---|---|---|---|---|---|---|
Age group |
2019 |
2020 |
2021 |
|||
Under 30 years old |
129 |
57.3% |
0 |
0.0% |
0 |
0.0% |
30 - 50 years old |
88 |
39.1% |
3 |
50.0% |
9 |
69.2% |
Over 50 years old |
8 |
3.6% |
3 |
50.0% |
4 |
30.8% |
Total |
225 |
100% |
6 |
100% |
13 |
100% |
Number and rate of new employee hires by gender
Number and rate of new employee hires by gender |
||||||
---|---|---|---|---|---|---|
Gender |
2019 |
2020 |
2021 |
|||
Women |
58 |
25.8% |
2 |
33.3% |
2 |
15.4% |
Men |
167 |
74.2% |
4 |
66.7% |
11 |
84.6% |
Total |
225 |
100% |
6 |
100% |
13 |
100% |
Number and rate of new employee hires by region
Number and rate of new employee hires by region |
||||||
---|---|---|---|---|---|---|
Region |
2019 |
2020 |
2021 |
|||
South |
225 |
100% |
6 |
100% |
13 |
100% |
Note: In 2019, employees approved in the 2018 public service examination continued to the called, therefore the low rate of new hires in said year. In 2020 and 2021, advisors and an Officer were hired, and former employees were hired.
Note: Turnover rates by age group, region and gender were approximately 0% in 2019, 2020 and 2021.
New suppliers that were screened environmental criteria
GRI 308-1
As of November 2021, 100% of suppliers have been hired considering sustainability criteria. These criteria include the use of Forest Stewardship Council® (FSC) labeled paper sheets, equipment with lower impact on ozone emissions, and the proper disposal of construction waste.
After Sustainability department has been implemented, hired suppliers began to have a direct vision of the respective criteria to which they have adhered, and the trend is to increase the percentage of suppliers that value environmental criteria through the work developed by the department.
Non-discrimination
GRI 406-1
No administrative proceedings originating from discrimination on any grounds, whether of race, color, sex, religion, etc., were identified in 2021.
Occupational health and safety management system
GRI 403-1
The Bank’s occupational health and safety management system is guided by a broad set of actions and initiatives that mainly comprise the Environmental Risk Prevention Program (PPRA, in Portuguese) and the Occupational Health Medical Control Program (PCMSO, in Portuguese). It is important to note that after the update of NR-01 and NR-09, as well as the publication of Ordinance no. 8.873, as of January 2022, PPRA will be replaced by the Risk Management Program (PGR in Portuguese).
The Internal Commission for the Prevention of Accidents (CIPA, in Portuguese) and specific technical documents, e.g., the Social Security Professional Profile (PPP, in Portuguese) and the Technical Report on the Work Environment Conditions (LTCAT, in Portuguese), as determined by the legislation, complement the system. As regards specific employer initiatives included within the main scopes, a protocol for fighting the Covid-19 pandemic has been implemented, in addition to the Alcohol and Substance Abuse Prevention and Treatment Program (PAD, in Portuguese), Occupational Diseases and Work Accidents Prevention, Diagnosis and Treatment Program (PROAT, in Portuguese) and the Program for Attention and Monitoring of Employees in Stressful Situations (PASS, in Portuguese). As for Ergonomics, employees are evaluated and receive individual guidance and their workstations are adjusted, according to demand.
Occupational health services
GRI 403-3
The Occupational Health Medical Control Program (PCMOSO in Portuguese) provides the guidelines for the company’s health initiatives and ensures compliance with occupational medical examinations, contributing to the early identification of occupational illnesses and referring these employees to specialized treatment when necessary. The program’s quality is monitored longitudinally throughout the year through the health records generated, and all medical records are managed, evaluated and filed by the Specialized Safety Engineering and Occupational Medicine Service (SESMT in Portuguese) team. In order to make the user’s access easier, the exams are preferably performed in loco at the branch network, avoiding travel inconveniences and, at the same time, enabling an organizational assessment of the work environment by the hired professional. This scope covers only Banrisul employees. Regarding outsourced workers, the service is implemented by the contractor’s SESMT.
Operations and suppliers at significant risk for incidents of child labor
GRI 408-1
408-1 a) Operations and suppliers considered to have significant risk for incidents of:
408-1 a) i) child labor;
408-1 a) ii) young workers exposed to hazardous work.
408-1 b) Operations and suppliers considered to have significant risk for incidents of child labor either in terms of:
408-1 b) i) type of operation (such as manufacturing plant) and supplier;
408-1 b) ii) countries or geographic areas with operations and suppliers considered at risk.
No potential risks for incidents of child labor were identified in the Institution’s operations.
Suppliers, especially those with contracts involving the outsourcing of labor, are submitted to thorough checks for compliance with labor and social security obligations, through monitoring of certificates of good standing, among other actions.
408-1 c) Measures taken by the organization in the reporting period intended to contribute to the effective abolition of child labor.
The Bank thoroughly monitors contracts with suppliers and outsourced service providers, especially with regard to compliance with labor and social security legislation.
Regarding customers, Banrisul conducts checks to make sure they have all applicable certificates and licenses, in addition to their potential history of non-compliance.
Operations and suppliers at significant risk for incidents of child labor
GRI 408-1
No potential risks of child labor or young workers exposed to hazardous work were identified in the Institution’s operations.
Suppliers, especially those with contracts involving the outsourcing of labor, are submitted to thorough checks for compliance with labor and social security obligations, monitoring certificates of good standing, among other actions.
Regarding customers, Banrisul conducts checks to make sure they have all applicable certificates and licenses, in addition to assessing their history of non-compliance.
Operations and suppliers at significant risk for incidents of forced or compulsory labor
GRI 409-1
409-1 a) Operations and suppliers considered to have significant risk for incidents of forced or compulsory labor either in terms of:
409-1 a) i) type of operation (such as manufacturing plant) and supplier;
409-1 a) ii) countries or geographic areas with operations and suppliers considered at risk.
No potential risks for incidents of forced labor were identified in the Institution’s operations.
Suppliers, especially those with contracts involving the outsourcing of labor, are submitted to thorough checks for compliance with labor and social security obligations, through monitoring of certificates of good standing, among other actions.
409-1 b) Measures taken by the organization in the reporting period intended to contribute to the elimination of all forms of forced or compulsory labor.
Especially for contracts involving the outsourcing of labor, they are submitted to thorough checks for supplier compliance with labor and social security obligations, through monitoring of certificates of good standing, among other actions.
As regards customers, the Bank checks the list of employers who use compulsory labor published by the Ministry of Labor and Employment.
Operations and suppliers at significant risk for incidents of forced or compulsory labor
GRI 409-1
No potential risks for incidents of forced labor were identified in the Institution’s operations.
As for suppliers, Banrisul closely supervises compliance with labor and social security obligations through the monitoring of certificates of good standing, among other actions.
Customers are checked against a list of employers of who use compulsory labor published by the Ministry of Labor and Employment.
Operations assessed for risks ralated to corruption
GRI 205-1
According to Banrisul’s Anti-Corruption policy, all those subject to it are responsible for fostering an ethical culture and for creating an environment of permanent control and prevention of corruption, in which it is possible to monitor and identify, through Due Diligence procedures, operations from customers and non-customers, individuals and legal entities, as well as actions or suspected corruption crimes, as well as enforcing the internal integrity and auditing mechanisms and procedures, encouraging whistleblowing and the effective application of this policy and Banrisul’s Code of Ethics and Conduct.
Moreover, in 2021, a social and environmental risk assessment questionnaire was developed for operations over R$10 million.
The Bank is subject to both foreign and Brazilian anti-corruption laws. These laws require the adoption of integrity procedures in order to mitigate the risk that any person, acting on behalf of the Bank, may offer an undue advantage to a public agent, in order to obtain benefits of any kind. The transnational scope legislations, including, but not limited to, the U.S. Foreign Corrupt Practices Act of 1977 and the UK Bribery Act of 2000, in addition to Federal Law no. 12.846/13, provide for the adoption of specific policies and procedures for the prevention and fight against illegal acts related to corruption of public administration entities and government representatives, which aim at ensuring any kind of advantage. They also require the Bank to keep its books and records accurate and rely on an internal controls system to certify their respective veracity, in addition to the prevention of illegal activities.
Operations with local community engagement, impact assessments, and development programs
GRI 413-1
413-1 a) Percentage of operations with implemented local community engagement, impact assessments, and/or development programs, including the use of:
413-1 a) i) social impact assessments, including gender impact assessments, based on participatory processes;
Banrisul has an ongoing Sponsorship Program designed to support projects in the areas of culture, sports, social responsibility, education and technological innovation with a focus on serving the interests and meeting the needs of the target audience. Projects sponsored and supported by Banrisul seek to expand access to personal training and to cultural activities and equipment that promote, in addition to knowledge and experiences for young people and adults, the generation of employment and income for communities. Some of these investments enable technical improvements in cultural and sports venues, the implementation of projects for the conservation of tangible and intangible cultural heritage and access to innovation and technological training, encouraging young people and children to participate in sports and cultural activities and to generate knowledge and income, expanding opportunities and contributing to the promotion of citizenship, human development and respect for equality.
413-1 a) ii) environmental impact assessments and ongoing monitoring;
Through its sponsorships, the Bank supports third-party projects. There is no effective monitoring of their environmental impact, and the proponents are responsible for adapting to best practices in this field. However, criteria/features such as sustainability, social responsibility and citizenship, democratization, among others, are essential in the analysis of projects supported by Banrisul, and proposals which, for example, damage the environment or mistreat animals are considered inappropriate.
413-1 a) iii) public disclosure of results of environmental and social impact assessments;
413-1 a) iv) local community development programs based on local communities’ needs;
413-1 a) v) stakeholder engagement plans based on stakeholder mapping;
413-1 a) vi) broad based local community consultation committees and processes that include vulnerable groups;
413-1 a) vii) c works councils, occupational health and safety committees and other worker representation bodies to deal with impacts;
413-1 a) viii) formal local community grievance processes.
Not applicable. Banrisul’s sponsorships support third-party projects and, even though the Bank is not in a position to effectively monitor direct environmental impacts, possible environmental risks are assessed from the analysis of proposals to the finalization of projects, and proponents must comply with sustainability principles laid out in the call for proposals. By supporting these projects, the Bank is integrated into the communities, seeking to help transform and improve the quality of life part of the local population. In return, the brand is associated with the various projects supported, expanding the audience reached and the possibilities for relationships with new and traditional customers.
Operations with local community engagement, impact assessments, and development programs
GRI 413-1
413-1 a) Percentage of operations with implemented local community engagement, impact assessments, and/or development programs, including the use of:
413-1 a) i) social impact assessments, including gender impact assessments, based on participatory processes;
Banrisul has an ongoing Sponsorship Program designed to support projects in the areas of culture, sports, social responsibility, education and technological innovation with a focus on serving the interests and meeting the needs of the target audience. Projects sponsored and supported by Banrisul seek to expand access to personal training and to cultural activities and equipment that promote, in addition to knowledge and experiences for young people and adults, the generation of employment and income for communities. Some of these investments enable technical improvements in cultural and sports venues, the implementation of projects for the conservation of tangible and intangible cultural heritage and access to innovation and technological training, encouraging young people and children to participate in sports and cultural activities and to generate knowledge and income, expanding opportunities and contributing to the promotion of citizenship, human development and respect for equality.
413-1 a) ii) environmental impact assessments and ongoing monitoring;
Through its sponsorships, the Bank supports third-party projects. There is no effective monitoring of their environmental impact, and the proponents are responsible for adapting to best practices in this field. However, criteria/features such as sustainability, social responsibility and citizenship, democratization, among others, are essential in the analysis of projects supported by Banrisul, and proposals which, for example, damage the environment or mistreat animals are considered inappropriate.
413-1 a) iii) public disclosure of results of environmental and social impact assessments;
413-1 a) iv) local community development programs based on local communities’ needs;
413-1 a) v) stakeholder engagement plans based on stakeholder mapping;
413-1 a) vi) broad based local community consultation committees and processes that include vulnerable groups;
413-1 a) vii) c works councils, occupational health and safety committees and other worker representation bodies to deal with impacts;
413-1 a) viii) formal local community grievance processes.
Not applicable. Banrisul’s sponsorships support third-party projects and, even though the Bank is not in a position to effectively monitor direct environmental impacts, possible environmental risks are assessed from the analysis of proposals to the finalization of projects, and proponents must comply with sustainability principles laid out in the call for proposals. By supporting these projects, the Bank is integrated into the communities, seeking to help transform and improve the quality of life part of the local population. In return, the brand is associated with the various projects supported, expanding the audience reached and the possibilities for relationships with new and traditional customers.
Programs for upgrading employee skills and transition assistance programs
GRI 404-2
TRAINING PROGRAMS: The aim of the training programs is to develop and prepare employees for professional development. Each program is designed according to its specificities, in line with the employee’s professional development and Banrisul’s business strategies. The knowledge shared, the theory allied to practice, the experiences, the corporate games, the interpersonal relationships, the participation of department heads and the dedication of the instructors make the programs unique experiences in the preparation of professionals who will take over strategic positions in the Bank. In 2021, still in the online format, 150 professionals received training, with two Business Manager classes, one Agribusiness Manager class, one Agribusiness Relationship Manager class, one Government Business Manager class, two Account Manager classes, two Market Manager classes, and three Business Operator classes. By May 2022, 131 professionals had already been trained.
WEBINARS – TÁ NA PAUTA AND CONTINUING EDUCATION: It aims to share experiences among professionals who have already gone through the training programs, geared towards expanding possibilities for business strategies and results. In 2021, 224 employees participated in six webinars, totaling 1,217 training hours.
FRAUD PREVENTION ON BANKING DOCUMENTS: The program aims to meet the Brazilian Central Bank (Bacen in Portuguese) and the National Institute of Information Technology (INTI in Portuguese) requirements, reducing the historical impact of losses on financial institutions, which increased from 30% to 54%, up by 80%. In 2021, 136 cashiers have been trained on the Bank’s cybersecurity platform and 20 young people participated in Banrisul’s Projeto Pescar, totaling 156 training hours.
EXTERNAL COURSES (COURSES, LECTURES, EVENTS, SEMINARS, CONGRESSES, ETC.): Banrisul identifies the needs for improvement or demands from its Units and Regional Superintendencies and makes open courses, lectures, seminars, congresses and other initiatives focused on professional qualification available to its employees. In 2021, 1,576 people participated in 176 external events, totaling 41,949 training hours. By May 2022, 1,040 people participated in 74 external events, totaling 4,988 training hours.
INTERNAL SEMINARS AND WEBINARS – NETWORK AND GENERAL MANAGEMENT: These seminars and webinars meet the General Management’s Units and Branch Network demands for specific webinars, seminars and workshops, seeking to share knowledge about products and services, commercial strategies and guidelines, sales campaigns, launch of new products/services or updates, changes to legislation, as well as other relevant topics that are in line with the strategic planning. In 2021, 12,457 employees participated in 92 events, totaling 43,782 training hours, and, by May 2022, 4,037 people attended 27 events, totaling 4,905 training hours.
FIRST MANAGEMENT PROGRAM: A course aimed at professionals selected to take over the position of General Managers or Associate Manager. The program was designed to develop competencies, skills and attitudes required for a good performance on the new position, focusing on administrative-operational management, people and business management, besides focusing on the development of a systemic and strategic view of the Bank’s various products, services and processes. In 2021, 50 professionals participated in the program, totaling 1,200 training hours.
MENTORING PROGRAM (MODULE INCLUDED IN THE FIRST MANAGEMENT PROGRAM): Program geared towards training and qualifying the new general and associate managers in the best management practices. This program aims to train mentors, experienced professionals or those with specific expertise to mentor employees who are developing their careers or in professional growth at the Bank. In 2021, 50 professionals participated in the program, receiving mentoring from two superintendents, two general managers and two associate managers.
LIBRAS (BRAZILIAN SIGN LANGUAGE): Course developed in compliance with Bacen Circular Letter No. 3,369 of 10/19/07, which “provides for proof that financial institutions and other institutions authorized to operate by the Brazilian Central Bank are in compliance with the accessibility requirements set forth by Decree no. 5.296, of 2004”, as well as to meet the “Consent Decree” (TAC in Portuguese), including the Training in the Brazilian Sign Language. In order to comply with this resolution, since 06/29/2010, the Bank seeks to, through the Corporate University, train two employees per branch in Libras – one as a teller and the other working on the service platform. The program’s goal is to provide basic and refresher training courses in Libras for employees of the branch network, with a specific focus on banking services for hearing-impaired customers. The forecast for 2022 is to train another 240 employees. There are currently 1,282 professionals in the Banrisul staff trained in Libras.
INCENTIVE TO HIGHER EDUCATION: This program includes Undergraduate, Graduate, Master’s and Doctorate degrees offered by higher education institutions authorized to operate by the Ministry of Education and Culture (MEC in Portuguese).
The program aims to help employees who are undergraduate, graduate, master’s and doctoral students by providing financial support to cover education expenses, taking into account that a better qualified employee results in improvements to the organization’s processes and strategies. In 2021, the total amount reimbursed was R$1,121,882.65 for 309 employees, of which R$ 254,396.42 in 206 Undergraduate programs and R$867,486.23 in 103 Graduate, Master’s and Doctorate programs.
By May 2022, R$ 168,762.20 had been reimbursed to 59 participants, of which R$58,642.88 in 52 Undergraduate programs and R$110,119.32 in seven Graduate, Master’s and Doctorate programs.
INCENTIVE TO LANGUAGE LEARNING: It includes language courses offered by educational institutions or private teachers, by free choice of the employee. During 2021, R$99,481.06 were reimbursed to 189 employees and, by May 2022, R$40,641.07 were reimbursed to 68 participants.
INSTRUCTOR PROGRAM: It was designed to train internal instructors who work in the Training Program, raising the quality of the corporate education programs, so that skills are gained, and learning is applied in practice. In 2021, 56 employees participated in the Instructor Training course, totaling 4,480 training hours, and also 22 employees attended in the online Instructor Qualification course, totaling 220 training hours.
APRRECIATION AND USE OF ACADEMIC RESEARCH: The Bank identified the need to more assertively bring its different knowledge areas and departments closer to the research and final papers of employees. Thus, Banrisul intends to establish a channel whereby academic research can be validated, has greater applicability and is supported by precise information from the technical departments, while at the same time all the knowledge, innovation and discussions in academia can converge and result in improvements to Banrisul’s processes, products and services. Other stakeholders can also conduct academic research at Banrisul, including employees without incentive, interns and external stakeholders. In 2021, 211 academic research workflows were received, which were connected to the units that appoint the facilitators according to the topic of the final paper.
AGILE METHODS: Training that aims to spread the culture and encourage the development of the Bank’s administrative employees towards an innovative and agile environment. In 2021, 216 employees participated in the program, totaling 2,728 training hours.
Banrisul Distance Learning: Based on the Units’ and the Branch Network’s demands, as well as on the needs identified according to the Bank’s strategy, e-learning materials are developed, or courses are acquired to supply the Distance Learning platform.
Programs for upgrading employee skills and transition assistance programs
Distance Learning - Progress of courses offered over the past years |
|||
---|---|---|---|
Distance Learning at Banrisul |
2020 |
2021 |
2022 |
Distance learning training hours |
128,376 |
303,415 |
189,405 |
Students enrolled |
34,367 |
89,760 |
64,392 |
Employed on December 31 |
9,280 |
9,030 |
8,840 |
Average training hours per employee |
13.83 |
33.60 |
21.43 |
Number of classes offered in the platform |
1,420 |
1,869 |
1,082 |
¹By May 2022
HORIZONS – TELLERS’ REALLOCATION PROGRAM:
The program aims to train and develop professionals that used to hold the position of “bank tellers.” The process of reallocating employees who work at the teller position involves two main stages and three complementary ones, according to the Bank’s needs. The first stage is the awareness-raising (of both tellers and managers), that is, the possibility of preparing for change in position. The second stage is focused on basic training, enabling the employee to work on the branches’ main demand: customer service with a commercial focus. The third stage consists in providing specialization courses for the professional to work focused on Agribusiness, Credit Recovery, Corporate Service, and others, according to the Bank’s strategy. In 2021, the Bank held training webinars and referred distance learning courses that could be taken according to each employee’s specialization and together with their respective responsibilities at the branches.
PERFORMANCE IMPROVEMENT PROGRAM:
The program aims to assist and provide tools to professionals who are underperforming in one or several indicators, in order to create an action plan together with the employee, according to their position, providing the necessary support performing their activities. The program includes distance learning courses, supervised activities, and mentoring. Participants are indicated by HR department – Personnel Management/ Monitoring, according to the Branch System’s Performance Assessment policy, in which the employees not classified in the ranking must go through a ‘performance rescue’ process, under the supervision of the regional superintendency, including some of the listed actions. In 2021, three employees participated in the program, totaling 12 training and mentoring hours.
Promotion of worker health
GRI 403-6
For non-work-related health demands, the Institution offers Cabergs, a self-management health insurance plan, to all its own employees, who have to option to join it or not. Covered services are spread across several regions in and outside the state of Rio Grande do Sul or, also, provided by other institutions under reciprocal agreements. The healthcare carrier encourages its users to maintain preventive and regular health routines. The employer grants justified absence for the time not worked due to medical appointments, upon submission of a medical certificate, according to a policy on the matter.
Regarding the Covid-19 pandemic, regardless of whether the origin of the contamination is related to the work environment or not, the Bank offers the Telemedicine service in partnership with Hospital Moinhos de Vento, which is available to both Banrisul’s own employees and outsourced workers on permanent contracts. Access is easier with early leave of absence and the use of technology resources that enables a real-time digital doctor’s appointment.
The company offers preventive programs aimed at maintaining overall health, including factors related or not to work. These programs include initiatives aimed at all employees, including:
1) Vacinômetro: campaign to encourage Covid-19 vaccination, according to the Federal Government’s national immunization plan;
2) Annual influenza vaccination campaign: the Bank reimburses the quadrivalent vaccine with coverage for H1N1 and other forms of influenza taken at partner networks;
3) PAD: The Alcohol and Substance Abuse Program offers reimbursement for medical treatment that requires hospitalization for physical and psychological rehabilitation. Costs are paid for even when employees are on social security leave;
4) PASS: an emotional support program for victims of robbery during their work activity, with full reimbursement for the necessary therapies in order to avoid post-traumatic stress disorders. The plan provides membership for 6 months which can be extended for additional 6 months if necessary.
5) PROAT: the program pays for all necessary treatment for the recovery after occupational accidents or illnesses, including doctor’s appointments, medicines, or complementary treatments.
Ratio of basic salary and remuneration of women to men
GRI 405-2
Ratio of basic salary and remuneration of women to men
Ratio - men/women1 |
2019 |
2020 |
2021 |
---|---|---|---|
SUPERINTENDENT |
1 |
1 |
1 |
MANAGER |
1 |
1 |
1 |
ANALYST |
1 |
1 |
1 |
ASSISTANT |
1 |
1 |
1 |
ACCESS POSITIONS |
1 |
1 |
1 |
OTHER |
1 |
1 |
1 |
¹There is no difference in the salary of the Bank’s male and female employees, mainly because they are hired through civil service exams.
Socioeconomic compliance
GRI 419-1
In 2021, 50 lawsuits with non-monetary sanctions related to social aspects were identified, as provided in CMN Resolution No. 4.557/17, as amended by CMN Resolution No. 4.993/21. These events are identified in the Institution’s Operating Loss Base.
There were no significant fines and lawsuits filed through arbitration mechanisms.
Substantiated complaints concerningbreaches of customer privacy and losses of customer data
GRI 418-1
Claims received through specific channels are classified according to the topic, item and root cause. For the matter of the present form, there is the item “banking secrecy,” which belongs to the topic “other topics,” existing for a longer period and the “LGPD” (General Data Protection Act) root cause, created in 2022. In 2021, three customer demands were classified as “banking secrecy”, including external agencies. However, all of them were classified as unfounded, that is, the allegation of data breach was not proven in any of the claims. In addition, no claim was received from a regulatory agency, only from a regulatory entity (Bacen). However, no claim received through this channel in 2021 was related to breach of customer privacy. Furthermore, no leakage, theft or loss of customer data was identified.
Supplier social assessment
GRI 414-1
100% of Banrisul’s and its affiliates’ contracts with suppliers have specific clauses covering labor and social issues, in accordance with specific legislation.