{"id":6177,"date":"2024-08-01T17:46:18","date_gmt":"2024-08-01T20:46:18","guid":{"rendered":"https:\/\/banrisul.centralesg.com.br\/indicadores\/forma-de-gestao-22\/"},"modified":"2025-09-26T17:26:01","modified_gmt":"2025-09-26T20:26:01","slug":"forma-de-gestao-22","status":"publish","type":"indicador","link":"http:\/\/banrisul.centralesg.com.br\/en\/indicadores\/forma-de-gestao-22\/","title":{"rendered":"Management of material topics"},"content":{"rendered":"\n

3-3 a) Describe the actual and potential, negative and positive impacts on the economy, environment, and people, including impacts on their human rights.<\/strong><\/p>\n\n\n\n

3-3 b) Report whether the organization is involved with the negative impacts through its activities or as a result of its business relationships, and describe the activities or business relationships.<\/strong><\/p>\n\n\n\n

See the answers to this content in the impact section, on the material topics<\/a> page.<\/p>\n\n\n\n

3-3 c) Describe its policies or commitments regarding the material topic.<\/strong><\/p>\n\n\n\n

With technological advances, innovation is becoming increasingly relevant and necessary, both as a competitive edge for organizations and as a factor in improving and providing well-being for society. Banrisul sees innovation as a pillar for its business and sustainability, fostering the ecosystem and its various members. Therefore, it works with both closed and open innovation in a structured way.<\/p>\n\n\n\n

The ongoing commitment to open innovation is evidenced by Banritech, an open innovation program that accelerates startups and supports initiatives such as Instituto Caldeira (a hub connecting large companies and startups) and NAVI (a hub for artificial intelligence development). Banritech also serves as the Bank’s link to the innovation ecosystem of Rio Grande do Sul and Brazil, promoting collaboration and exchange of information, as well as practices, and learnings.<\/p>\n\n\n\n

Being increasingly engaged and influential in the innovation ecosystem allows Banrisul to advance in transforming its internal culture, since direct contact with different solutions and work formats impact the renewal and consolidation of innovative thinking in developing products and services.<\/p>\n\n\n\n

Developing a solid innovation strategy allows the Bank to focus on the following internal commitments: prioritizing resources, delivering innovative solutions, gaining market share and driving transformation.<\/p>\n\n\n\n

3-3 d) Describe actions taken to manage the topic and related impacts, including:<\/strong><\/p>\n\n\n\n

3-3 d) i) actions to prevent or mitigate potential negative impacts;<\/strong><\/p>\n\n\n\n

Banrisul has identified possible IT security and architecture failures as potential negative impacts.<\/p>\n\n\n\n

In order to prevent negative impacts the Bank takes several measures, including preparing and disseminating information and running security campaigns to inform the Bank’s customers and employees; constantly updating tools and resources to protect customer service and relationship channels; updating and maintaining security policies that comply with the requirements of regulatory bodies and the specific needs of the business, in addition to the policies required to guide the business; constantly updating monitoring tools; operating and maintaining systems in the IT infrastructure and state-of-the-art systems to monitor and block suspicious activity in the IT infrastructure; operating and controlling an Identity Management and Digital ID System; operating and maintaining systems to monitor suspicious transactions in customer service channels; operating and controlling data centers; constantly training employees working in IT security; creating and developing projects to improve and maintain the infrastructure; participating in BACEN and Febraban working groups and working groups created to analyze and approve projects, deliver solutions to the business and with system suppliers, and guarantee the necessary protection for both customers and the internal infrastructure; working with hardware and software suppliers to guarantee the delivery of contracted infrastructure services; purchasing products and contracting services in compliance with national (INMETRO 170\/2012 \/ ABNT) and international standards and EPEAT, RoHS, ENERGY STAR, ISO 14024 and IEEE 1680 certifications and sub-divisions; having a project dashboard; creating the third fiber route to the data center; and, finally, purchasing more energy-efficient equipment when replacing existing equipment.<\/p>\n\n\n\n

All these measures seek to mitigate Banrisul\u2019s potential negative impacts.<\/p>\n\n\n\n

3-3 d) ii) actions to address actual negative impacts, including actions to provide for or cooperate in their remediation;<\/strong><\/p>\n\n\n\n

The Bank relies on different processes to address the actual negative impacts, such as the operation of the system to monitor suspicious transactions in customer service channels; the operation of the Security Operations Center (SOC), which detects access attempts, breaches and incidents of the Bank’s information security; support for the Bank\u2019s departments directly involved in measures to deal with the negative impacts that security incidents may cause; and, finally, participation in the development and implementation of Continuity of Operations Plan (COOPs), Disaster Recovery Plans (DRPs) and Business Continuity Plans (BCPs), together with other units, mainly business units.<\/p>\n\n\n\n

All these actions are designed to contribute to the remediation of actual negative impacts.<\/p>\n\n\n\n

3-3 d) iii) actions to manage actual and potential positive impacts.<\/strong><\/p>\n\n\n\n

Banrisul has been taking measures to foster a culture of innovation and the Bank\u2019s participation in the innovation ecosystem in Rio Grande do Sul and Brazil in order to generate and manage positive impacts.<\/p>\n\n\n\n

Participating in technology events on security and possibly receiving an award for solutions and products that have outstanding security features are opportunities to generate a positive impact on the topic. In these opportunities, Banrisul works together with other departments to ensure that these events are publicized on internal channels and external media, bringing positive visibility to the business through IT security.<\/p>\n\n\n\n

Other measures include training employees on innovation issues and engaging them in projects\/activities, such as the South Summit and Caldeira Week. In 2023, a number of programs, projects and processes were initiated to help manage the positive impacts. They include the Innovation Thesis (guiding innovation efforts), the Innovation Pipeline (process for developing innovative ideas), the WHAT IF?! Program (Idea Generation Program), the Innovation Circuit (Training Program on Innovation Topics for Employees) and the Innovation Laboratory (place for experimenting with ideas\/solutions).<\/p>\n\n\n\n

3-3 e) Report the following information about tracking the effectiveness of the actions taken:<\/strong><\/p>\n\n\n\n

3-3 e) i) processes used to track the effectiveness of the actions;<\/strong><\/p>\n\n\n\n

The bank tracks the effectiveness of actions through project deliveries; growth and good reputation of digital solutions; and monitoring of scalability and availability indicators and monthly reports, through annual audits and feedback from business channels.<\/p>\n\n\n\n

As mentioned above, in 2023, the focus was on developing processes\/artifacts to promote innovative thinking and the creation of innovative products and services. Therefore, the effectiveness of these projects will be evaluated starting in 2024.<\/p>\n\n\n\n

With regard to open innovation, in 2023, effectiveness was measured by monitoring the results of partners who have been directly and indirectly fostered by Banrisul. For 2024, the plan is to structure a Banrisul Community, which will make it possible to monitor more appropriate indicators to assess the effectiveness of initiatives.<\/p>\n\n\n\n

Product effectiveness is monitored by means of:<\/p>\n\n\n\n