{"id":5049,"date":"2023-11-08T17:06:34","date_gmt":"2023-11-08T20:06:34","guid":{"rendered":"https:\/\/banrisul.centralesg.com.br\/indicadores\/programs-for-upgrading-employee-skills-and-transition-assistance-programs\/"},"modified":"2025-01-30T15:53:20","modified_gmt":"2025-01-30T18:53:20","slug":"programs-for-upgrading-employee-skills-and-transition-assistance-programs","status":"publish","type":"indicador","link":"http:\/\/banrisul.centralesg.com.br\/en\/indicadores\/programs-for-upgrading-employee-skills-and-transition-assistance-programs\/","title":{"rendered":"Programs for upgrading employee skills and transition assistance programs"},"content":{"rendered":"\n

TRAINING PROGRAMS:<\/strong> The aim of the training programs is to develop and prepare employees for professional development. Each program is designed according to its specificities, in line with the employee\u2019s professional development and Banrisul\u2019s business strategies. The knowledge shared, the theory allied to practice, the experiences, the corporate games, the interpersonal relationships, the participation of department heads and the dedication of the instructors make the programs unique experiences in the preparation of professionals who will take over strategic positions in the Bank. In 2021, still in the online format, 150 professionals received training, with two Business Manager classes, one Agribusiness Manager class, one Agribusiness Relationship Manager class, one Government Business Manager class, two Account Manager classes, two Market Manager classes, and three Business Operator classes. By May 2022, 131 professionals had already been trained.<\/p>\n\n\n\n

WEBINARS – <\/strong>T\u00c1 NA PAUTA<\/em><\/strong> AND CONTINUING EDUCATION:<\/strong> It aims to share experiences among professionals who have already gone through the training programs, geared towards expanding possibilities for business strategies and results. In 2021, 224 employees participated in six webinars, totaling 1,217 training hours.<\/p>\n\n\n\n

FRAUD PREVENTION ON BANKING DOCUMENTS:<\/strong> The program aims to meet the Brazilian Central Bank (Bacen in Portuguese) and the National Institute of Information Technology (INTI in Portuguese) requirements, reducing the historical impact of losses on financial institutions, which increased from 30% to 54%, up by 80%. In 2021, 136 cashiers have been trained on the Bank\u2019s cybersecurity platform and 20 young people participated in Banrisul\u2019s Projeto Pescar<\/em>, totaling 156 training hours.<\/p>\n\n\n\n

EXTERNAL COURSES (COURSES, LECTURES, EVENTS, SEMINARS, CONGRESSES, ETC.): <\/strong>Banrisul identifies the needs for improvement or demands from its Units and Regional Superintendencies and makes open courses, lectures, seminars, congresses and other initiatives focused on professional qualification available to its employees. In 2021, 1,576 people participated in 176 external events, totaling 41,949 training hours. By May 2022, 1,040 people participated in 74 external events, totaling 4,988 training hours.<\/p>\n\n\n\n

INTERNAL SEMINARS AND WEBINARS – NETWORK AND GENERAL MANAGEMENT: <\/strong>These seminars and webinars meet the General Management\u2019s Units and Branch Network demands for specific webinars, seminars and workshops, seeking to share knowledge about products and services, commercial strategies and guidelines, sales campaigns, launch of new products\/services or updates, changes to legislation, as well as other relevant topics that are in line with the strategic planning. In 2021, 12,457 employees participated in 92 events, totaling 43,782 training hours, and, by May 2022, 4,037 people attended 27 events, totaling 4,905 training hours.<\/p>\n\n\n\n

FIRST MANAGEMENT PROGRAM: <\/strong>A course aimed at professionals selected to take over the position of General Managers or Associate Manager. The program was designed to develop competencies, skills and attitudes required for a good performance on the new position, focusing on administrative-operational management, people and business management, besides focusing on the development of a systemic and strategic view of the Bank’s various products, services and processes. In 2021, 50 professionals participated in the program, totaling 1,200 training hours.<\/p>\n\n\n\n

MENTORING PROGRAM (MODULE INCLUDED IN THE FIRST MANAGEMENT PROGRAM):<\/strong> Program geared towards training and qualifying the new general and associate managers in the best management practices. This program aims to train mentors, experienced professionals or those with specific expertise to mentor employees who are developing their careers or in professional growth at the Bank. In 2021, 50 professionals participated in the program, receiving mentoring from two superintendents, two general managers and two associate managers.<\/p>\n\n\n\n

LIBRAS (BRAZILIAN SIGN LANGUAGE):<\/strong> Course developed in compliance with Bacen Circular Letter No. 3,369 of 10\/19\/07, which “provides for proof that financial institutions and other institutions authorized to operate by the Brazilian Central Bank are in compliance with the accessibility requirements set forth by Decree no. 5.296, of 2004”, as well as to meet the “Consent Decree\u201d (TAC in Portuguese), including the Training in the Brazilian Sign Language. In order to comply with this resolution, since 06\/29\/2010, the Bank seeks to, through the Corporate University, train two employees per branch in Libras \u2013 one as a teller and the other working on the service platform. The program\u2019s goal is to provide basic and refresher training courses in Libras for employees of the branch network, with a specific focus on banking services for hearing-impaired customers. The forecast for 2022 is to train another 240 employees. There are currently 1,282 professionals in the Banrisul staff trained in Libras.<\/p>\n\n\n\n

INCENTIVE TO HIGHER EDUCATION:<\/strong> This program includes Undergraduate, Graduate, Master’s and Doctorate degrees offered by higher education institutions authorized to operate by the Ministry of Education and Culture (MEC in Portuguese).
The program aims to help employees who are undergraduate, graduate, master\u2019s and doctoral students by providing financial support to cover education expenses, taking into account that a better qualified employee results in improvements to the organization’s processes and strategies. In 2021, the total amount reimbursed was R$1,121,882.65 for 309 employees, of which R$ 254,396.42 in 206 Undergraduate programs and R$867,486.23 in 103 Graduate, Master’s and Doctorate programs.
By May 2022, R$ 168,762.20 had been reimbursed to 59 participants, of which R$58,642.88 in 52 Undergraduate programs and R$110,119.32 in seven Graduate, Master’s and Doctorate programs.<\/p>\n\n\n\n

INCENTIVE TO LANGUAGE LEARNING:<\/strong> It includes language courses offered by educational institutions or private teachers, by free choice of the employee. During 2021, R$99,481.06 were reimbursed to 189 employees and, by May 2022, R$40,641.07 were reimbursed to 68 participants.<\/p>\n\n\n\n

INSTRUCTOR PROGRAM:<\/strong> It was designed to train internal instructors who work in the Training Program, raising the quality of the corporate education programs, so that skills are gained, and learning is applied in practice. In 2021, 56 employees participated in the Instructor Training course, totaling 4,480 training hours, and also 22 employees attended in the online Instructor Qualification course, totaling 220 training hours.<\/p>\n\n\n\n

APRRECIATION AND USE OF ACADEMIC RESEARCH: <\/strong>The Bank identified the need to more assertively bring its different knowledge areas and departments closer to the research and final papers of employees. Thus, Banrisul intends to establish a channel whereby academic research can be validated, has greater applicability and is supported by precise information from the technical departments, while at the same time all the knowledge, innovation and discussions in academia can converge and result in improvements to Banrisul’s processes, products and services. Other stakeholders can also conduct academic research at Banrisul, including employees without incentive, interns and external stakeholders. In 2021, 211 academic research workflows were received, which were connected to the units that appoint the facilitators according to the topic of the final paper.<\/p>\n\n\n\n

AGILE METHODS: <\/strong>Training that aims to spread the culture and encourage the development of the Bank\u2019s administrative employees towards an innovative and agile environment. In 2021, 216 employees participated in the program, totaling 2,728 training hours. <\/p>\n\n\n\n

Banrisul Distance Learning: <\/strong>Based on the Units\u2019 and the Branch Network\u2019s demands, as well as on the needs identified according to the Bank’s strategy, e-learning materials are developed, or courses are acquired to supply the Distance Learning platform.<\/p>\n\n\n\n

Programs for upgrading employee skills and transition assistance programs<\/h3>\n
\n \n\n \n \n \n \n \n \n \n
\n Distance Learning - Progress of courses offered over the past years <\/th>\n <\/tr>\n
\n Distance Learning at Banrisul <\/td>\n \n 2020 <\/td>\n \n 2021 <\/td>\n \n 2022 <\/td>\n <\/tr>\n
\n Distance learning training hours <\/td>\n \n 128,376 <\/td>\n \n 303,415 <\/td>\n \n 189,405 <\/td>\n <\/tr>\n
\n Students enrolled <\/td>\n \n 34,367 <\/td>\n \n 89,760 <\/td>\n \n 64,392 <\/td>\n <\/tr>\n
\n Employed on December 31 <\/td>\n \n 9,280 <\/td>\n \n 9,030 <\/td>\n \n 8,840 <\/td>\n <\/tr>\n
\n Average training hours per employee <\/td>\n \n 13.83 <\/td>\n \n 33.60 <\/td>\n \n 21.43 <\/td>\n <\/tr>\n
\n Number of classes offered in the platform <\/td>\n \n 1,420 <\/td>\n \n 1,869 <\/td>\n \n 1,082 <\/td>\n <\/tr>\n <\/table>\n<\/div>